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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76417 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94244 Views
9 replies
2 likes
I have gone to improve my account, like every month, but Spotify says to me that it is not possible to do it and that I have to cancel my current subscription. It is thought that I am still Premium, or something like that, but in my account it puts t...
I have gone to improve my account, like every month, but Spotify says to me that it is not possible to do it and that I have to cancel my current subscription. It is thought that I am still Premium, ...
Casual Listener
1003 Views
6 replies
0 likes
Spotify Case # 01956069 Here's what I sent: I accidentally linked 2 different spotify accounts whilst doing one for a friend to one facebook account (because you use that auto-login facebook thing) and now I can't access my account, it just logs into...
Spotify Case # 01956069 Here's what I sent: I accidentally linked 2 different spotify accounts whilst doing one for a friend to one facebook account (because you use that auto-login f...
Casual Listener
386 Views
2 replies
0 likes
I upgraded to a family premium subscription, but my daughter gets the message that she cannot join this account. How to solve that?
I upgraded to a family premium subscription, but my daughter gets the message that she cannot join this account. How to solve that?
Spotify Legend
285 Views
1 replies
0 likes
Hello! I just recently bought a 1 month e-gift card for myself, I got the receipt email and was able to send the giftcard to myself.. But when I try to redeem the code by klicking the link I only get sent to the 'redeem code' page. This has worked be...
Hello! I just recently bought a 1 month e-gift card for myself, I got the receipt email and was able to send the giftcard to myself.. But when I try to redeem the code by klicking the link I only...
Community Legend
1587 Views
12 replies
0 likes
I have been using spotify's free-trial for almost a month now, and the free part of it is just about to end. I know that after the free trial is over, I will be charged $10.00 per month, like a usual spotify premium account. However, I have recently ...
I have been using spotify's free-trial for almost a month now, and the free part of it is just about to end. I know that after the free trial is over, I will be charged $10.00 per month, like...
Community Legend
16559 Views
8 replies
0 likes
I am a paying Spotify Premium member-- have been for years. About a month ago, I was somehow logged out of my account, and could not for the life of me log back in again. As soon as I log in to my Spotify account, another window pops up asking me to ...
I am a paying Spotify Premium member-- have been for years. About a month ago, I was somehow logged out of my account, and could not for the life of me log back in again. As soon as I log ...
Community Legend
587 Views
2 replies
0 likes
I have just spent the better part of an hour trying to disconnect my Spotify from Facebook, but with no sucess. Spotify will not let me log back in apart from Facebook. I did find a suggestion to go to "edit"-->"Preferences" to disconnect social medi...
I have just spent the better part of an hour trying to disconnect my Spotify from Facebook, but with no sucess. Spotify will not let me log back in apart from Facebook. I did find a suggestion to g...
Community Legend
343 Views
1 replies
0 likes
Hi, I have no Idea what should I do. I have cancelled my spotify Premium, but for some reason Spotify is still charging me. They even charged me twice on september. I have contacted the customer service twice, but the customer service of Spotify is a...
Hi, I have no Idea what should I do. I have cancelled my spotify Premium, but for some reason Spotify is still charging me. They even charged me twice on september. I have contacted the cu...
Not applicable
270 Views
1 replies
0 likes
I can't affort the money next mounth how do i stop my payment ?
I can't affort the money next mounth how do i stop my payment ?
Community Legend
266 Views
1 replies
0 likes
This is my first time posting here much to my annoyance that spotify cannot even implement a password change function properly but here goes. I have been trying to change my password and cant I go to the "my profile" page go to the bottom enter my ne...
This is my first time posting here much to my annoyance that spotify cannot even implement a password change function properly but here goes. I have been trying to change my password and cant&n...
Not applicable
560 Views
4 replies
0 likes
My email address contains the symbol @. Just like most other peoples. When trying to download to my smart TV, Spotify tells me that this character is invalid. What do I use instead of @?
My email address contains the symbol @. Just like most other peoples. When trying to download to my smart TV, Spotify tells me that this character is invalid. What do I use instead of @?
Community Legend
570 Views
1 replies
0 likes
Spotify has charged me 3-4 times double time. I sent message to them over week ago, but i haven't got any response. Case 01943918. If u have had same problem, how did u solve it? Sorry for bad english..
Spotify has charged me 3-4 times double time. I sent message to them over week ago, but i haven't got any response. Case 01943918. If u have had same problem, how did u solve it? Sorry for bad engl...
Not applicable
279 Views
1 replies
0 likes
Hi was already enjoying my Spotify acct. however my 7days trail are over is there any possibilities I can get free subscription? I'm willing to upgrade my Spotify account on premium yet I don't have a Credit cart is there any way I can pay it by not ...
Hi was already enjoying my Spotify acct. however my 7days trail are over is there any possibilities I can get free subscription? I'm willing to upgrade my Spotify account on premium yet I don't have ...
Community Legend
304 Views
1 replies
0 likes
Hi, I am in possesion of a giftcard (€30,-) and upgraded my spotify subscription by accident to Unlimited (6 months). I wanted to upgrade to Premium (3 months). Can I still switch to spotify Premium? Thank you
Hi, I am in possesion of a giftcard (€30,-) and upgraded my spotify subscription by accident to Unlimited (6 months). I wanted to upgrade to Premium (3 months). Can I still switch to spoti...
Casual Listener
272 Views
2 replies
0 likes
Hi all, Until recently, I was a happy Premium user. Unfortunately, I had to cancel my associated credit card three weeks ago after it was stolen in my wallet. I imagine Spotify has tried to charge the monthly payment (to no avail) and has hence rever...
Hi all, Until recently, I was a happy Premium user. Unfortunately, I had to cancel my associated credit card three weeks ago after it was stolen in my wallet. I imagine Spotify has tr...
Community Legend
428 Views
5 replies
0 likes
I have accessed this playlist as recently as a month ago but it's not showing up anymore. Any hints?
I have accessed this playlist as recently as a month ago but it's not showing up anymore. Any hints?
Community Legend
332 Views
3 replies
0 likes
I'm trying to change my payment method to my discover card but when I attempt to enter my 16 digit number the field allows only for 15 numbers I do not know why.
I'm trying to change my payment method to my discover card but when I attempt to enter my 16 digit number the field allows only for 15 numbers I do not know why.
Community Legend
1444 Views
1 replies
0 likes
Hey guys, My account has been compromised by some girl in Germany, and I constantly see notifiications of songs being played on "iPhone van Zoe". I have tried "Sign out Everywhere" after changing my Facebook password, and she was STILL able to get my...
Hey guys, My account has been compromised by some girl in Germany, and I constantly see notifiications of songs being played on "iPhone van Zoe". I have tried "Sign out Everywhere" after c...
Community Legend
531 Views
3 replies
0 likes
I created my spotify account whille i was traveling un the UK, now im back at my home country and i cant use it anymore, it tells me that im using it abroad when im clearly not
I created my spotify account whille i was traveling un the UK, now im back at my home country and i cant use it anymore, it tells me that im using it abroad when im clearly not
Community Legend
309 Views
2 replies
0 likes
I upgraded to premium last month, I was charged and it was working for a few days but then it went back to a free account. I've contacted spotify support twice but have had no reply. I am still being charged for premium account even though my bank de...
I upgraded to premium last month, I was charged and it was working for a few days but then it went back to a free account. I've contacted spotify support twice but have had no reply. I am still being...
Community Legend
223 Views
1 replies
0 likes
