Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Tuesday
Meghanleegill
Casual Listener
4583 Views
1 replies
9 likes
Security

4583 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Ryankewley
Newbie
464998 Views
976 replies
111 likes
Account

464998 Views
976 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205572 Views
119 replies
117 likes
Account

1205572 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
113212 Views
72 replies
12 likes
Account
Login
Premium

113212 Views
72 replies
12 likes

Account hacked lost everything goodbye Spotify

PlanPremium Country DeviceIPHONE XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust got my account hacked by someone in turkey lost al the music I’ve saved up over the past 5 years and lost my premium somehow and there...

Bohoho1
Visitor
Plan Premium Country Device IPHONE XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just got my account hacked by someone in turkey ...
2020-05-09 12:50:16 AM
2020-05-10 1:14:07 AM
osornios
Spotify Star
526 Views
1 replies
1 likes
Account

526 Views
1 replies
1 likes

Solved!! The email that I used for my account is no longer associated to spotify?

PlanFreeCountryUnited StatesDeviceWindows computer and Android LG phoneOperating SystemAndroid and Windows 7My Question or IssueI can't log into my Spotify account and I don't know what to do.My Spotify account is active, I have used it in the past t...

charlotte19800
Casual Listener
Plan Free Country United States Device Windows computer and Android LG phone Operating System Android and Windows 7 My Question or Issue I can't log into my Spotify account and I don't know ...
2020-05-09 1:45:08 AM
2020-05-09 9:37:18 AM
OneByBoo
Roadie
3100 Views
3 replies
0 likes
Account
Login
Other
Security

3100 Views
3 replies
0 likes

a firewall may be blocking spotify (error code auth 15)

PlanPremiumDevicemac hi I've been having this issue for a while my connection is suddenly gone i log out and it'll say "a firewall may be blocking spotify"i tried to go "security and privacy" in settings and add spotify to allow connection but its no...

erifelkolllll
Regular
Plan Premium Device mac hi I've been having this issue for a while my connection is suddenly gone i log out and it'll say "a firewall may be blocking spotify" i tried to g...
2020-05-08 4:19:41 PM
2020-05-09 9:12:43 AM
OneByBoo
Roadie
7090 Views
1 replies
1 likes
Account

7090 Views
1 replies
1 likes

rev#2930 is selling Spotify brute program.

Hello, i am reporting here because someone is selling spotify brute program for $5k, that is totally expensive. he's nasty seller. here is proof.The program seller is called Spotify kekr Selling Family accounts is very abusive, Spotify users will be ...

Santorini
Visitor
Hello, i am reporting here because someone is selling spotify brute program for $5k, that is totally expensive. he's nasty seller. here is proof. The program seller is called Spotify kekr S...
2020-05-07 8:34:32 PM
2020-05-08 4:57:19 PM
Luan
Spotify Star
549 Views
1 replies
0 likes
Account
Other
Premium

549 Views
1 replies
0 likes

Won’t take email

PlanFreeCountryUS Operating System(iOS 10, Android Oreo, Windows 10,etc My Question or IssueI recently deleted my old account and I wanted to reuse my email but every time I go to sign up and put my email it says it’s taken. I’ve seen that once you d...

Bees12
Visitor
Plan Free Country US Operating System (iOS 10, Android Oreo, Windows 10,etc My Question or Issue I recently deleted my old account and I wanted to reuse m...
2020-05-08 1:31:34 AM
2020-05-08 4:46:46 PM
SoundShots
Composer
1295 Views
1 replies
0 likes
Account
Other

1295 Views
1 replies
0 likes

removing an unknown follower

hi, i want to only have people i know follow me, but have one follower on my list who i don’t know. they have no profile picture, have 0 followers, and only follow a bunch of latin artists, and then me (i don’t listen to latin music at all). from the...

carrotsh12
Visitor
hi, i want to only have people i know follow me, but have one follower on my list who i don’t know. they have no profile picture, have 0 followers, and only follow a bunch of latin artists, and then ...
2020-05-07 10:06:57 AM
2020-05-07 12:31:31 AM
inaavu
Regular
15016 Views
3 replies
20 likes
Account
Other
Security

15016 Views
3 replies
20 likes

Dangerous bug: complete access to account without Email + Password

PlanPremiumCountryGermanyDeviceiPhone 11Operating Systemnewest My Question or IssueI sent a song request via link to a friend of mine. He has no Spotify and was directly sent to the App Store after clicking on the link. After installing Spotify he in...

KimioN
Music Fan
Plan Premium Country Germany Device iPhone 11 Operating System newest My Question or Issue I sent a song request via link to a friend of mine. He has no Spotify and was directly sent...
2020-04-30 8:25:09 PM
2020-05-07 8:18:08 PM
EthanS1
Community Legend
1307 Views
21 replies
0 likes
Account

1307 Views
21 replies
0 likes

'New Releases' doesn't update since Jan 23 regionally

I'm on Premium Family plan, but this is also tested on regular Premium. Country: ArgentinaTested on Android 9, 10, OSX and Win10, both webplayer and standalone app. The 'New Releases' section (called Nuevos Lanzamientos here), the one you access by a...

hbiasotti
Visitor
I'm on Premium Family plan, but this is also tested on regular Premium. Country: Argentina Tested on Android 9, 10, OSX and Win10, both webplayer and standalone app. The 'New Release...
2020-05-07 4:38:37 PM
279 Views
0 replies
0 likes
Other
Premium
Subscription

279 Views
0 replies
0 likes

Informations for the legal team

PlanPremiumCountryBelgium Hi , I received a spam today, claiming that my payment methods has been rejected, the email address is not a @spotify. ... and also was made by amateurs. So my question is, could you provide me an address where i can send yo...

Padania
Visitor
Plan Premium Country Belgium Hi , I received a spam today, claiming that my payment methods has been rejected, the email address is not a @spotify. ... and also was made ...
2020-05-07 11:33:00 AM
2020-05-07 1:02:31 PM
Emilia_8
Community Legend
557 Views
2 replies
0 likes
Account
Other
Premium
Security

557 Views
2 replies
0 likes

cant change to the email adress i want (even if i deactivated the account mail), is there a solution

Hey, i have deactivated the other email that i want to change, ive waited for 7 days to ensure it got deleted from spotify servers, but whenever i want to change its still saying "the account is already taken"

wwwwww2
Casual Listener
Hey, i have deactivated the other email that i want to change, ive waited for 7 days to ensure it got deleted from spotify servers, but whenever i want to change its still saying "the account is alre...
2020-05-04 4:57:02 PM
2020-05-07 12:12:41 PM
wwwwww2
Casual Listener
805 Views
2 replies
0 likes
Account

805 Views
2 replies
0 likes

Solved!! Change Email

PlanPremiumCountryMalaysiaDeviceiPhone 11 Pro, PCOperating SystemiOS 13.4.1, Windows 10 My Question or IssueHi i recently deleted one of my old spotify and i want to use that accounts email to this but its telling me that it is taken and when i tried...

imrnshkri
Visitor
Plan Premium Country Malaysia Device iPhone 11 Pro, PC Operating System iOS 13.4.1, Windows 10 My Question or Issue Hi i recently deleted one of my old spotify and i want to use that...
2020-05-07 7:06:54 AM
2020-05-07 11:39:10 AM
Emilia_8
Community Legend
483 Views
1 replies
0 likes
Account

483 Views
1 replies
0 likes

Can't login

I was randomly kicked out of my account and unable to log in again, despite using the same username and password for a while now. My username is just "hplover145" without an email attached to it, so I can't remember if I had a specific email for that...

hplover145
Visitor
I was randomly kicked out of my account and unable to log in again, despite using the same username and password for a while now. My username is just "hplover145" without an email attached to it, so ...
2020-05-07 3:18:31 AM
2020-05-07 6:55:09 AM
OneByBoo
Roadie
455 Views
1 replies
0 likes
Account
Login
Other

455 Views
1 replies
0 likes

Superuser Contribution follow for follow

Follow for follow threads are no longer allowed in the Spotify Community. These will be removed going forward. The best place to learn about promoting your content is the Spotify Gameplan videos here: https://artists.spotify.com/videos/the-game-plan

Katerina
Spotify Legend
Follow for follow threads are no longer allowed in the Spotify Community. These will be removed going forward. The best place to learn about promoting your content is the Spotify Gameplan videos here...
2020-05-06 5:59:56 PM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

The email address you provided is not associated with an active Spotify account

Hi everyone,i can no longer login to my main spotify account (i'm writing from another account of course), seems that my email address is not associated with an actiev spotify account.I tried to get in touch with spotify support team in a variety of ...

Massimilianog
Newbie
Hi everyone, i can no longer login to my main spotify account (i'm writing from another account of course), seems that my email address is not associated with an actiev spotify account. I tried to ...
2020-05-02 9:53:07 AM
2020-05-06 5:10:41 PM
Luan
Spotify Star
726 Views
1 replies
0 likes
Account

726 Views
1 replies
0 likes

No Devices (echo, IOS)

Hi,I can‘t see my echo devices in the spotify app. With Amazon Music and in the Alexa App there are any Echos shown.When I ask Alexa directly to play spotify it works and in the spotify app the (one) echo is there!

M4rvin
Casual Listener
Hi, I can‘t see my echo devices in the spotify app. With Amazon Music and in the Alexa App there are any Echos shown. When I ask Alexa directly to play spotify it works and in the spotify app the (...
2020-03-11 5:39:59 PM
2020-05-06 1:15:12 PM
calinn
Composer
437 Views
2 replies
0 likes
Account
Premium

437 Views
2 replies
0 likes

Frustrated that Spotify only offers an ad free listening experience and not an add free app

PlanPremiumCountryCanadaDeviceOne plus 2Operating SystemAndroid My Question or IssueI just got two popup ads in a row, one soliciting money, another for a podcast I clearly wont listen to. I was trying to skip forward a few minutes and an ad poped up...

roborooter
Newbie
Plan Premium Country Canada Device One plus 2 Operating System Android My Question or Issue I just got two popup ads in a row, one soliciting money, another for a podcast I cle...
2020-05-05 11:33:01 PM
2020-05-06 1:09:53 PM
OneByBoo
Roadie
528 Views
1 replies
0 likes
Premium

528 Views
1 replies
0 likes

Solved!! How do I find my old Spotify account?

My Question or IssueHow do I look for it? I made that account (2012) when Spotify still wasn't available in the Philippines. I had a friend that had a laptop bought from another country where Spotify was available that's why it was possible for me to...

seashellss
Visitor
My Question or Issue How do I look for it? I made that account (2012) when Spotify still wasn't available in the Philippines. I had a friend that had a laptop bought from another country where Spoti...
2020-05-06 7:49:19 AM
2020-05-06 9:05:33 AM
OneByBoo
Roadie
15472 Views
1 replies
0 likes
Account

15472 Views
1 replies
0 likes

Superuser Contribution I can't log in with facebook

I try to log in my spotify account thats connected with Facebook but its not possible and this message appearing:Login error,there is an error logging you in this application. Help please :'(

nyx_chan
Visitor
I try to log in my spotify account thats connected with Facebook but its not possible and this message appearing: Login error,there is an error logging you in this application. He...
2020-05-05 3:09:43 AM
2020-05-05 3:22:17 PM
Elena
Moderator
457 Views
1 replies
0 likes
Account
Login
Other

457 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify Account Holder

Good day Spotify Team I have upgraded my Premium Account to a Family account today, I have send my Wife the link to add her to my Family Account. She had her own Premium Account just "fyi". So my Question, Will Spotify pick this up and not Debit her ...

JuanBredenkamp
Visitor
Good day Spotify Team I have upgraded my Premium Account to a Family account today, I have send my Wife the link to add her to my Family Account. She had her own Premium Account just "fyi".&...
2020-05-05 2:14:03 PM
2020-05-05 2:26:43 PM
Mario
Spotify Legend
742 Views
1 replies
0 likes
Account

742 Views
1 replies
0 likes

Connecting/Reconnecting to Discord

PlanFreeCountryAustralia Operating SystemWindows 10 My Question or IssueSo my friend was having trouble connecting Spotify to Discord. He had an old Spotify account connected so he disconnected it from Discord. When he pressed on the Spotify icon on ...

Oparny
Visitor
Plan Free Country Australia Operating System Windows 10 My Question or Issue So my friend was having trouble connecting Spotify to Discord. He had an old Spotify ...
2020-05-05 2:41:41 AM
2020-05-05 1:43:47 PM
jwz1
Music Fan
2108 Views
1 replies
0 likes
Other

2108 Views
1 replies
0 likes

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