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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 322 Views
  • 0 replies
  • 6 likes
  • Security
  • 322 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436666 Views
  • 971 replies
  • 108 likes
  • Account
  • 436666 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194150 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194150 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106423 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106423 Views
  • 70 replies
  • 11 likes

Unable to purchase premium after credit card expired [cant add new method]

I have the same problem as subsriber below. He manage to upgrade and add new payment method, but in the thread it doesnt say how to do it?? Please help!!

  • Newbie
  • I have the same problem as subsriber below. He manage to upgrade and add new payment method, but in the thread it doesnt say how to do it?? Please help!!
  • Peter__
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Keeps using the wrong facebook account

Hi there, My spotify login keeps using my partners facebook account, even when i logged out and in several times as suggested in your FAQs. In fact now his profile is visible but it says its not even connected to facebook, so there seems to be no way...

  • Newbie
  • Hi there,   My spotify login keeps using my partners facebook account, even when i logged out and in several times as suggested in your FAQs. In fact now his profile is visible but it says...
  • Peter__
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

my spotify dont work

hey! i have a problem with spotify on my computer, its windows 7. i cant search for music when i open spotify it starts on the browse, but all i see is a white screen. what is the problem?

  • Newbie
  • hey! i have a problem with spotify on my computer, its windows 7.    i cant search for music when i open spotify it starts on the browse, but all i see is a white screen.  &nbs...
  • Peter__
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Starred playlist greyed out

Hi, I have same sort if problem as everyone else here. My starred playlist on my iPhone is mostly greyed out apart from a few tracks and whatever I try, they just won't download to play in offline mode. I'll be grateful if you can relink them for me.

  • Casual Listener
  • Hi, I have same sort if problem as everyone else here. My starred playlist on my iPhone is mostly greyed out apart from a few tracks and whatever I try, they just won't download to play in offline mo...
  • Peter__
  • Community Legend
  • 271 Views
  • 3 replies
  • 0 likes
  • Premium
  • 271 Views
  • 3 replies
  • 0 likes

I am ment to get the spotify free for 6 montths

What can I do to make it work again, I have had it for 3 weeks as I got a new phone and I was supposed to get it for free for 6 months but it now says I have to pay when I should have to

  • Newbie
  • What can I do to make it work again, I have had it for 3 weeks as I got a new phone and I was supposed to get it for free for 6 months but it now says I have to pay when I should have to
  • Peter__
  • Community Legend
  • 174 Views
  • 3 replies
  • 0 likes
  • 174 Views
  • 3 replies
  • 0 likes

Solved!! spotify disappearing?

spotify disappearing? when i log-in it loads up, but when I move mouse it disapears. Help Me!

  • Music Fan
  • spotify disappearing?   when i log-in it loads up, but when I move mouse it disapears.   Help Me!
  • Peter__
  • Community Legend
  • 3658 Views
  • 4 replies
  • 0 likes
  • 3658 Views
  • 4 replies
  • 0 likes

Renew spotify premium with unidays student discount

HIi! Can anyone help? I'm trying to renew my subscription with the Unidays discount but it's saying this feature is currently unavailable? Anyone know why?

  • Newbie
  • HIi! Can anyone help? I'm trying to renew my subscription with the Unidays discount but it's saying this feature is currently unavailable? Anyone know why?
  • Peter__
  • Community Legend
  • 493 Views
  • 2 replies
  • 0 likes
  • 493 Views
  • 2 replies
  • 0 likes

problem with spotify family

hello, i recently upgraded to spotify family with me and 1 other account. but i now want to upgrade my account so it's me and 2 others but the spotify family page give me the message, that i cannot make changes to my account on this moment. and that ...

  • Visitor
  • hello, i recently upgraded to spotify family with me and 1 other account. but i now want to upgrade my account so it's me and 2 others but the spotify family page give me the message, that i can...
  • Peter__
  • Community Legend
  • 470 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 470 Views
  • 2 replies
  • 0 likes

Solved!! Taylor Swift is no longer on Spotify

Hey there, why is Taylor Swift no longer available on Spotify? Why? Only 3 songs remained there. http://i.imgur.com/2lbS0dl.png

  • Regular
  • Hey there, why is Taylor Swift no longer available on Spotify? Why?    Only 3 songs remained there.   http://i.imgur.com/2lbS0dl.png
  • Peter__
  • Community Legend
  • 692 Views
  • 4 replies
  • 0 likes
  • 692 Views
  • 4 replies
  • 0 likes

paiid for premium and the limit restrictions are still in place! help to fix!

Upgraded to Spotify premium and I still can't listen to songs as the restriction error is still active.Logged off and on again and the same keeps happening! Ho do I fix this please?

  • Newbie
  • Upgraded to Spotify premium and I still can't listen to songs as the restriction error is still active. Logged off and on again and the same keeps happening!  Ho do I fix this please?
  • Peter__
  • Community Legend
  • 268 Views
  • 3 replies
  • 0 likes
  • 268 Views
  • 3 replies
  • 0 likes

My track has been deleted

Hi! I released my second track on tunecore. Everything was fine but few days ago my track dissapear from spotify. Can You tell my what happened? The name of the track is "v1r00z - F##K Put in". Hope You will let me know

  • Newbie
  • Hi! I released my second track on tunecore. Everything was fine but few days ago my track dissapear from spotify. Can You tell my what happened?  The name of the track is "v1r00z - F##K Put in...
  • Peter__
  • Community Legend
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes

Solved!! Gifting a student subscription?

Is it possible to gift someone a student subscription as a gift? I'd like to pay for a year's worth for one year, but it needs to be a gift that they don't have to worry about payments, etc. Thanks!

  • Newbie
  • Is it possible to gift someone a student subscription as a gift?  I'd like to pay for a year's worth for one year, but it needs to be a gift that they don't have to worry about payments, etc.&nb...
  • Peter__
  • Community Legend
  • 8593 Views
  • 2 replies
  • 1 likes
  • Subscription
  • 8593 Views
  • 2 replies
  • 1 likes

Solved!! student premuim subscription

I signed up for the student discount in late september and I am still getting charged the full $9.99. How can I fix this?

  • Casual Listener
  • I signed up for the student discount in late september and I am still getting charged the full $9.99.  How can I fix this?
  • Peter__
  • Community Legend
  • 494 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 494 Views
  • 4 replies
  • 1 likes

Can't use Spotify because the Country is not the Country I'm in.

Hi, my profile says I'm in the USA - but I'm German and I've never been to the USA. I lived in New Zealand for a while and I changend my country to NZ when I lived there but I couldn't change it back to Germany when I came back home. And I have no id...

  • Casual Listener
  • Hi, my profile says I'm in the USA - but I'm German and I've never been to the USA. I lived in New Zealand for a while and I changend my country to NZ when I lived there but I couldn't change it ...
  • Peter__
  • Community Legend
  • 309 Views
  • 5 replies
  • 0 likes
  • 309 Views
  • 5 replies
  • 0 likes

How to stop sync between devices

How can I stop syncing between devices? I open app on my phone and it suggests me to play music on my mac, but I don't need this at all. Where's this magic button for switching it off?

  • Newbie
  • How can I stop syncing between devices? I open app on my phone and it suggests me to play music on my mac, but I don't need this at all. Where's this magic button for switching it off?
  • Peter__
  • Community Legend
  • 1435 Views
  • 1 replies
  • 2 likes
  • Other
  • 1435 Views
  • 1 replies
  • 2 likes

Solved!! WRONG PASSWORD

I keep getting this wrong password popping up when I try to upgrade to premium...Does anybody know why??? Getting old..

  • Casual Listener
  • I keep getting this wrong password popping up when I try to upgrade to premium...Does anybody know why??? Getting old..
  • Peter__
  • Community Legend
  • 640 Views
  • 9 replies
  • 0 likes
  • 640 Views
  • 9 replies
  • 0 likes

Student Discount

I am on the free month of spotify premium right now. I applied to get the student discount and it said I was approved. On the subscription page though it says that I will be charged $9.99 on 11/3/14 still, not $4.99 like it should be. Why is this?

  • Casual Listener
  • I am on the free month of spotify premium right now.  I applied to get the student discount and it said I was approved.  On the subscription page though it says that I will be charged $9.99...
  • Peter__
  • Community Legend
  • 220 Views
  • 3 replies
  • 0 likes
  • 220 Views
  • 3 replies
  • 0 likes

Redownloading purchased tracks

All the tracks that i download are stored in the "Spotify" folder in "Music" on my computer as i presume are most peoples. Has anybody had the problem where the tracks dissappear form the folder and have to be redownloaded. Is the reason for this tha...

  • Newbie
  • All the tracks that i download are stored in the "Spotify" folder in "Music" on my computer as i presume are most peoples.  Has anybody had the problem where the tracks dissappear form...
  • Peter__
  • Community Legend
  • 412 Views
  • 6 replies
  • 0 likes
  • 412 Views
  • 6 replies
  • 0 likes

Card declined, changed card details, how do I ensure Spotify continues to take payment?

Monthly subscription was declined due to having a new card. I've updated my card details but how do I ensure my subscription/payment continues?

  • Newbie
  • Monthly subscription was declined due to having a new card.  I've updated my card details but how do I ensure my subscription/payment continues?
  • Peter__
  • Community Legend
  • 341 Views
  • 2 replies
  • 0 likes
  • 341 Views
  • 2 replies
  • 0 likes

Account Missing

I had to re-install Windows 7 on my PC. Afterward, I could not log in to Spotify. I asked for log in help but received no reply. I had to create a new account, mikefisher1965. I cannot find my old account, mikefisher, or my playlist, Psychedelic Psup...

  • Newbie
  • I had to re-install Windows 7 on my PC.  Afterward, I could not log in to Spotify.  I asked for log in help but received no reply.  I had to create a new account, mikefisher1965. ...
  • Peter__
  • Community Legend
  • 350 Views
  • 2 replies
  • 0 likes
  • Account
  • 350 Views
  • 2 replies
  • 0 likes