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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76279 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94122 Views
9 replies
2 likes
Hi, I just renewed my card and obviosly have to change my payment method, but when I try to do that, it takes me to a page where it says that spotify is not available in my country. I am Norwegian and live in Romania, and I'm trying to introduce my N...
Hi, I just renewed my card and obviosly have to change my payment method, but when I try to do that, it takes me to a page where it says that spotify is not available in my country. I am Norwe...
Casual Listener
642 Views
4 replies
0 likes
username: nibblebot I've been charged twice for each of the last 8 months. Once each on my paypal and once each on my checking account which I *cannot* disconnect from my account. I've contacted Spotify support 8 days ago and still have no reply and ...
username: nibblebot I've been charged twice for each of the last 8 months. Once each on my paypal and once each on my checking account which I *cannot* disconnect from my account. I've c...
Community Legend
1001 Views
7 replies
0 likes
I am on Spotify Unlimited. But say I wanted to switch to Premium for a month, can I switch back to Unlimted after that month? I can't seem to find any product page for Spotify Unlimited.
I am on Spotify Unlimited. But say I wanted to switch to Premium for a month, can I switch back to Unlimted after that month? I can't seem to find any product page for Spotify Unlimited.
Community Legend
1154 Views
5 replies
0 likes
I recently noticed new playlists appearing on my device, one entitled (Get off spotify this is mine now) I have tried resetting password but my email has been changed by the hacker to jwhimar*****@cuvox.de so the account password gos to his email. No...
I recently noticed new playlists appearing on my device, one entitled (Get off spotify this is mine now) I have tried resetting password but my email has been changed by the hacker to ...
Community Legend
540 Views
7 replies
0 likes
I am a premium member and have followed the instructions for downloading a playlist to listen to offline. I cleared up over 5gb on my iphone. The arrow doesn't go green and it justs stays grey.
I am a premium member and have followed the instructions for downloading a playlist to listen to offline. I cleared up over 5gb on my iphone. The arrow doesn't go green and it justs stays grey.
Community Legend
551 Views
2 replies
0 likes
A very long time ago, I joined Spotify with my Facebook profile (and then never used it again). Then a few months ago, I created a brand new Spotify account with an email and password (instead of linking to Facebook). I only now found out that I have...
A very long time ago, I joined Spotify with my Facebook profile (and then never used it again). Then a few months ago, I created a brand new Spotify account with an email and password (instead of lin...
Community Legend
405 Views
2 replies
0 likes
There appears to be someone else on my Spotify account. Whenever I have been listening to music on my phone it says "You are controlling music on Samsung-SGH-I747". I have never logged into a Samsung device and they keep getting back on even though I...
There appears to be someone else on my Spotify account. Whenever I have been listening to music on my phone it says "You are controlling music on Samsung-SGH-I747". I have never logged into a Samsung...
Community Legend
5307 Views
3 replies
0 likes
I tried going entering my payment through the student discount form and I get "Oops! Something went wrong, please try again or check out our help area" on 4 different browsers. It seems like others with this same issue never get this resolved and wai...
I tried going entering my payment through the student discount form and I get "Oops! Something went wrong, please try again or check out our help area" on 4 different browsers. It seems like others w...
Regular
973 Views
7 replies
2 likes
I didn't get an e-mail, just a notification when I logged onto spotify, telling me that my payment did not go through my bank account. I have the student discount, so I tried signing up again, but it wouldn't let me! Can spotifiy run the payment agai...
I didn't get an e-mail, just a notification when I logged onto spotify, telling me that my payment did not go through my bank account. I have the student discount, so I tried signing up again, but it...
Casual Listener
1228 Views
2 replies
0 likes
Hello, I would like to have my account cancelled and closed. Please help me as I don't fine a direct link to get this done. Thank you. Johanna.
Hello, I would like to have my account cancelled and closed. Please help me as I don't fine a direct link to get this done. Thank you. Johanna.
Community Legend
272 Views
1 replies
0 likes
For a few days now I get this message, whatever I try to play, it say "Can't play the current track". Can someone help please?
For a few days now I get this message, whatever I try to play, it say "Can't play the current track". Can someone help please?
Community Legend
240 Views
1 replies
0 likes
Yesterday morning I was listening to Spotify on my mac, no problems. I hit stop, left for work with both my mac and spotify still running, which I do often. Got home and across the top of the screen I get Error Code 408: Your country does not match t...
Yesterday morning I was listening to Spotify on my mac, no problems. I hit stop, left for work with both my mac and spotify still running, which I do often. Got home and across the top of the screen ...
Not applicable
409 Views
2 replies
0 likes
I signed into my Spotify on my girlfriends phone but we broke up and she's still using it, how do I stop her from being able to?
I signed into my Spotify on my girlfriends phone but we broke up and she's still using it, how do I stop her from being able to?
Community Legend
239 Views
1 replies
0 likes
I've cancelled my Virgin Media subscription in order to switch to a Vodafone offer. It seems that Spotify recognises the subscription as premium for 30 days after the cancellation/last payment. However, this is stopping me setting up the Vodafone sub...
I've cancelled my Virgin Media subscription in order to switch to a Vodafone offer. It seems that Spotify recognises the subscription as premium for 30 days after the cancellation/las...
Community Legend
2409 Views
1 replies
0 likes
Hey there, Awsome new feature, the familly subscription. Me and my girlfriend both had a Premium account. But not this is no longer needed. I now upgraded my Spotify account to Family +1. However when my girlfriends attempts to redeem the token she g...
Hey there, Awsome new feature, the familly subscription. Me and my girlfriend both had a Premium account. But not this is no longer needed. I now upgraded my Spotify account to Family +1. ...
Community Legend
658 Views
1 replies
0 likes
Hi,I have a problem.I have never used Spotify in my life, but i have received an email from "Spotify (no-reply@spotify.com)" this morning. The text of email: Welcom to Spotify Premium Hello (username),Thanks for taking our 7 days free trial! If you'd...
Hi, I have a problem. I have never used Spotify in my life, but i have received an email from "Spotify (no-reply@spotify.com)" this morning. The text of email: Welcom to Spotify P...
Community Legend
329 Views
1 replies
0 likes
If i upgrade to Family, will i stil be paying 9,99 and if the other family members uses my account, how many offiline divices? Right now, i have a premiem account and 3 offline devices.
If i upgrade to Family, will i stil be paying 9,99 and if the other family members uses my account, how many offiline divices? Right now, i have a premiem account and 3 offline devices.
Casual Listener
542 Views
2 replies
0 likes
It says I'm in Denmark, but I'm in the US and i can't change it
It says I'm in Denmark, but I'm in the US and i can't change it
Casual Listener
477 Views
4 replies
0 likes
Hola, buenas tardes! Pues os explico mi caso, he iniciado sesión en Sporify como cada día, y de repente mis seguidores y seguidos, han desaparecido!! Me pone: 0 seguidores y 0 seguidos. El caso es que he entrado en el perfil de algunos amigos míos y ...
Hola, buenas tardes! Pues os explico mi caso, he iniciado sesión en Sporify como cada día, y de repente mis seguidores y seguidos, han desaparecido!! Me pone: 0 seguidores y 0 seguidos. El caso es qu...
Community Legend
3273 Views
8 replies
0 likes
Hi there, I just got charged for my premium account, even though I cancelled my subscription. It says I'm not a premium subscriber in my account, but I got charged for it last Thursday. What's the deal? Regards, Gemma
Hi there, I just got charged for my premium account, even though I cancelled my subscription. It says I'm not a premium subscriber in my account, but I got charged for it last Thursday. What's the ...
Community Legend
263 Views
1 replies
0 likes
