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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
83586 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
659495 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
741212 Views
18 replies
29 likes
I used to have hundreds of starred songs and a bunch of playlists, now I have 13 starred songs and maybe 20 playlists. What happened?
I used to have hundreds of starred songs and a bunch of playlists, now I have 13 starred songs and maybe 20 playlists. What happened?
Casual Listener
345 Views
2 replies
0 likes
In May, my spotify subscription went from £4.99 to £9.99, so I reapplied my student discount and since May my payments went back to £4.99. Until today, when I was charged £9.99 again, even though I reapplied the discount only a few months ago. Why ha...
In May, my spotify subscription went from £4.99 to £9.99, so I reapplied my student discount and since May my payments went back to £4.99. Until today, when I was charged £9.99 again, even though I r...
Community Legend
181 Views
1 replies
0 likes
My original country was Australia. Now I moved back to Taiwan. I want to change my country and payment info. It always shows up "there are some problems to change your info. please do it again later." Can any tech support help me to solve the problem...
My original country was Australia. Now I moved back to Taiwan. I want to change my country and payment info. It always shows up "there are some problems to change your info. please do it again ...
Community Legend
165 Views
1 replies
0 likes
Hi, im from mexico but I recently moved to AZ to go to college. Spotify won't let me sing in to my account saying im not in the country I set up my account and thath I should change it, but when I go to the account settings it already says im in the ...
Hi, im from mexico but I recently moved to AZ to go to college. Spotify won't let me sing in to my account saying im not in the country I set up my account and thath I should change it, but when I go...
Community Legend
207 Views
1 replies
0 likes
I accidently upgraded to spotify premium from the unlimited plan, how do I get it back? I do not wan't permium because I do not have spotify on my phone but I do not want the free version with adds. I was really enjouying the one I had but now I conn...
I accidently upgraded to spotify premium from the unlimited plan, how do I get it back? I do not wan't permium because I do not have spotify on my phone but I do not want the free version with adds. ...
Regular
15218 Views
54 replies
5 likes
I contracted another spotify premium account by phone, because was a promotion (just for 4€), and spotify still taking my money for my old premium account 12€, and the new 4€. On the other hand, I can't really contact anybody to resolve it, why? I wa...
I contracted another spotify premium account by phone, because was a promotion (just for 4€), and spotify still taking my money for my old premium account 12€, and the new 4€. On the other h...
Community Legend
204 Views
1 replies
0 likes
Hi all, Recently moved from UK to US and now I can't log into spotify. It tells me to update my profile. When I attempt to do so I find that the country in my profile is already USA but it's also greyed out and unclickable. Still can't log in. What s...
Hi all, Recently moved from UK to US and now I can't log into spotify. It tells me to update my profile. When I attempt to do so I find that the country in my profile is already USA bu...
Casual Listener
305 Views
2 replies
0 likes
Why does my Spotify not work? I pay 10$ a month for it so I can listen to music on my phone anywhere. It has been like this for days and I am about to cancel. Every time I try and listen in the car it won't let me anymore. I have tried to uninstall t...
Why does my Spotify not work? I pay 10$ a month for it so I can listen to music on my phone anywhere. It has been like this for days and I am about to cancel. Every time I try and listen in the car i...
Community Legend
416 Views
3 replies
1 likes
For some odd reason, i can not change my country in my account settings. I am currently living in Canada but it won't allow me to change from the US to canada. May i get some help?
For some odd reason, i can not change my country in my account settings. I am currently living in Canada but it won't allow me to change from the US to canada. May i get some help?
Newbie
4472 Views
18 replies
2 likes
I've created this playlist - Balling too hard by accident and I want to delete it, it is seen in my public profile page but it is not shown or no where accessible on the left underneath the playlist section. It is no where to be found and I cannot de...
I've created this playlist - Balling too hard by accident and I want to delete it, it is seen in my public profile page but it is not shown or no where accessible on the left underneath the play...
Community Legend
219 Views
1 replies
0 likes
Hallo, ich würde gerne die komplette Song-Datenbank von Spotify im Zufallsmodus laufen lassen (also ohne vorheriges Angeben von Künstlern oder Playlisten). Gibt es diese Funktion in Spotify bereits, und ich finde sie nur nicht? Ansonsten wäre das ein...
Hallo, ich würde gerne die komplette Song-Datenbank von Spotify im Zufallsmodus laufen lassen (also ohne vorheriges Angeben von Künstlern oder Playlisten). Gibt es diese Funktion in Spotify bereits, ...
Casual Listener
786 Views
2 replies
0 likes
I had to upgrade my android app the other night and when I did this I changed my Spotify password. Since then I have been unable to log in to my Onkyo receiver which is a CR-N755. I can access Spotify on my android tablet and on my desktop computer b...
I had to upgrade my android app the other night and when I did this I changed my Spotify password. Since then I have been unable to log in to my Onkyo receiver which is a CR-N755. I can a...
Casual Listener
615 Views
2 replies
0 likes
I forgot to say no to 'premium' at the end of free trial and Spotify have taken money from me via Paypal but I don't want premium! I have sent numerous messages some of which they have replied to..I had to send the PayPal billing id etc..for some rea...
I forgot to say no to 'premium' at the end of free trial and Spotify have taken money from me via Paypal but I don't want premium! I have sent numerous messages some of which they have replied to..I ...
Community Legend
257 Views
1 replies
0 likes
What is the turn around time to get a response from a contact form? Or even a posting here? Posted something yesterday that garnished plenty views but no response and posts before and after my posting got a reply within 10min, what gives? 8hour works...
What is the turn around time to get a response from a contact form? Or even a posting here? Posted something yesterday that garnished plenty views but no response and posts before and...
Casual Listener
468 Views
5 replies
2 likes
Hi, i tried to cancel my spotify premium test-abo. Everytime i come to the point, where i have to confirm the cancellation with my facebook acount it fails and says i should try it later. Does somebody have an idea what a can do or i am doing wrong? ...
Hi, i tried to cancel my spotify premium test-abo. Everytime i come to the point, where i have to confirm the cancellation with my facebook acount it fails and says i should try it later. D...
Casual Listener
315 Views
2 replies
0 likes
About a month ago, I deactivated my facebook account. I thought that I could (as many sites out there, like runtastic and everyone else) recover a password and login without my facebook account. I could never be so wrong... Spotify won't allow people...
About a month ago, I deactivated my facebook account. I thought that I could (as many sites out there, like runtastic and everyone else) recover a password and login without my facebook account. ...
Not applicable
516 Views
4 replies
0 likes
I have a free account with Spotify. When I go to check my account it specificly shows that there is no credit card account linked with my Spotify account. Now as of last Friday I have a $10.59 charge from Spotify USA on my credit card. I am quite fru...
I have a free account with Spotify. When I go to check my account it specificly shows that there is no credit card account linked with my Spotify account. Now as of last Friday I have a $10.59 charge...
Newbie
34345 Views
22 replies
7 likes
Hallo Liebe Community, Ich bin seit geraumer Zeit Premium Kunde von Spotify. Nun habe ich einen neuen Vertrag bei der Telekom abgeschlossen, die das Premium abonement beinhaltet. Da ich meine Playlists nicht verlieren möchte, wollte ich lediglich die...
Hallo Liebe Community, Ich bin seit geraumer Zeit Premium Kunde von Spotify. Nun habe ich einen neuen Vertrag bei der Telekom abgeschlossen, die das Premium abonement beinhaltet. Da i...
Community Legend
337 Views
1 replies
0 likes
Hi, By reading I think I have a double account, and can only log in to the boring new one. There from I can follow the old one, but thats not good cause I can't change playlists etc. I have contacted support, but its a confusing mail they send back. ...
Hi, By reading I think I have a double account, and can only log in to the boring new one. There from I can follow the old one, but thats not good cause I can't change playlists etc. I hav...
Community Legend
170 Views
1 replies
0 likes
On my bank statement, spofity appears as "DEB: Debit card transaction", although I have requested a direct debit on the account section. Is there any way to get this as a direct debit "DD" not a "DEB" as I have a reward current account that pays me f...
On my bank statement, spofity appears as "DEB: Debit card transaction", although I have requested a direct debit on the account section. Is there any way to get this as a direct debit "DD"...
Not applicable
3371 Views
2 replies
0 likes
