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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354580 Views
  • 902 replies
  • 105 likes
  • Account
  • 354580 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152942 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152942 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88535 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88535 Views
  • 68 replies
  • 10 likes

Solved!! Is there a way to pay the advertised price of 10 dollars, instead of 13 dollars?

Hi, I'm wondering if there is a way for me to pay the price advertized for the subscription? On the webpage, it's marked 9.99 dollars, but I'm billed 9.99 euros, which is 12.91 dollars. I don't live in the European Union, I don't use the Euro, I don'...

  • Newbie
  • Hi,   I'm wondering if there is a way for me to pay the price advertized for the subscription?    On the webpage, it's marked 9.99 dollars, but I'm billed 9.99 euros, which is ...
  • Jason
  • Spotify Legend
  • 646 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 646 Views
  • 1 replies
  • 0 likes

Spotify Premium

My Spotify Premium is not download syncing so I can listen offline. How can I restart it to download songs so I can listen offline?

  • Casual Listener
  • My Spotify Premium is not download syncing so I can listen offline. How can I restart it to download songs so I can listen offline?
  • Jason
  • Spotify Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Premium
  • 136 Views
  • 1 replies
  • 0 likes

Forgotten password reset e-mail sending to old e-mail address.

Wondering if anyone can help! When registering with Spotify (premium) i used my work e-mail adress at the time, i have since changed employer and have no access to this e-mail. So, when i try to get a password reset e-mail sent i can't receive it! An...

  • Newbie
  • Wondering if anyone can help!   When registering with Spotify (premium) i used my work e-mail adress at the time, i have since changed employer and have no access to this e-mail.   ...
  • Jason
  • Spotify Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! Access my account without having to go through facebook

Where I work, facebook is forbidden (you can't access facebook's website), so i'm trying to log in into my existing account without having to go through facebook. I dont which to create a new account, or sign up with an email, etc. I already have one...

  • Visitor
  • Where I work, facebook is forbidden (you can't access facebook's website), so i'm trying to log in into my existing account without having to go through facebook. I dont which to create a new account...
  • Jason
  • Spotify Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Login
  • 235 Views
  • 1 replies
  • 0 likes

Premium Account / Playlist are gone

I created an account, but I used to log in with my face.book account. There was'nt any problem with it. A few days ago, I decided to log in with my user account on my mobile device, 'cause I no longer remember my password I tapped at the option to re...

  • Visitor
  • I created an  account, but I used to log in with my face.book account. There was'nt any problem with it.  A few days ago, I decided to log in with my  user account on my mobile devic...
  • Jason
  • Spotify Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 108 Views
  • 1 replies
  • 0 likes

mp4 itunes files

so if my iTunes files are mp4 files, spotify neither plays the local file or finds a duplicate. so all iTunes songs will not play on spotify?!?!?!

  • Newbie
  • so if my iTunes files are mp4 files, spotify neither plays the local file or finds a duplicate.  so all iTunes songs will not play on spotify?!?!?!
  • danhodelge
  • Newbie
  • 1367 Views
  • 2 replies
  • 0 likes
  • 1367 Views
  • 2 replies
  • 0 likes

someone else is using my spotify

Hi someone else is using my spotify with out my knowledge how can I kick them off of it?

  • Newbie
  • Hi someone else is using my spotify with out my knowledge how can I kick them off of it?
  • Jordi
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 125 Views
  • 1 replies
  • 0 likes

Account is now empty

Hello, I used to have several playlists, friens, albums, muscis etc. saved in my account. Today it is misteriouslly empty, as if it is a brand new account, but payment stills automatic and with the proper card. I have no Idea of what happened, I just...

  • Newbie
  • Hello, I used to have several playlists, friens, albums, muscis etc. saved in my account. Today it is misteriouslly empty, as if it is a brand new account, but payment stills automatic and with the p...
  • kbrooksc
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Solved!! Payment via credit card

Hi Team, I've a question regarding my latest payment via credit card. Is there a contact I can use for discussing this in private? Thanks, Tom

  • Casual Listener
  • Hi Team,   I've a question regarding my latest payment via credit card. Is there a contact I can use for discussing this in private?   Thanks, Tom
  • kbrooksc
  • Community Legend
  • 359 Views
  • 3 replies
  • 0 likes
  • 359 Views
  • 3 replies
  • 0 likes

why am I still being charged

I canceled my spotify July of 2014 yet I'm still being charged. And the fact that there is no customer service number to call upsets me even more. If I don't have this resolved by tomorrow I'm going to be very very pissed off.

  • Newbie
  • I canceled my spotify July of 2014 yet I'm still being charged. And the fact that there is no customer service number to call upsets me even more. If I don't have this resolved by tomorrow I'm going ...
  • kbrooksc
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

spotify charge twice in a month for premium?

Hello Can some admin help me? spotify charge twice in a month for premium and i want back my darn money!

  • Visitor
  • Hello   Can some admin help me?   spotify charge twice in a month for premium and i want back my darn money!
  • kbrooksc
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Premium
  • 130 Views
  • 1 replies
  • 0 likes

Cannot Unsubscribe!

I got a 12 month free premium from my mobile account, so i have no need to pay for the subscription anymore. But when i try to unsubscribe i get this message "Oops! Something went wrong, please try again or check out our help area" It happens after i...

  • Casual Listener
  • I got a 12 month free premium from my mobile account, so i have no need to pay for the subscription anymore.  But when i try to unsubscribe i get this message "Oops! Something went wrong, ple...
  • user-removed
  • Not applicable
  • 237 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 237 Views
  • 2 replies
  • 0 likes

Se me han borrado todas las playlist y seguidores al vincular cuenta Spotify con Facebook

Tenia mi cuenta de Facebook con todas las playlist, después cree una cuenta de Spotify y le vincule la de Facebook. Se me borraron todas las playlist :"( Alguien me puede ayudar???

  • Casual Listener
  • Tenia mi cuenta de Facebook con todas las playlist, después cree una cuenta de Spotify y le vincule la de Facebook. Se me borraron todas las playlist :"( Alguien  me puede ayudar???
  • AngelEsq
  • Newbie
  • 366 Views
  • 6 replies
  • 0 likes
  • 366 Views
  • 6 replies
  • 0 likes

I CAN NOT connect my facebook to my spotify

This is pissing me off. I just want to connect my facebook and spotify together. I've tried logging in through the desktop client (AND MY PHONES APP) it brings me a pop up to sign in and once I do it redirects me to my browser and all I get is an "OK...

ok.png yeeee.PNG 01111.PNG spotifyyyy.PNG
  • Visitor
  • This is pissing me off. I just want to connect my facebook and spotify together. I've tried logging in through the desktop client (AND MY PHONES APP) it brings me a pop up to sign in and once I ...
  • user-removed
  • Not applicable
  • 638 Views
  • 10 replies
  • 0 likes
  • Account
  • 638 Views
  • 10 replies
  • 0 likes

30 euros spotify premium

3 payments in one month hello, spotify has taken me 10 euros, the next day another 10 and the next day another 10 euros, is this because?

  • Newbie
  • 3 payments in one month hello, spotify has taken me 10 euros, the next day another 10 and the next day another 10 euros, is this because?
  • kbrooksc
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Upgrade from Three mobile

Hi, I'm having trouble trying to upgrade to premium now the three partner system has finished. When I go to the welcome back page which has a 30 day trial, I click confirm but I get an error message saying password not correct. It didn't ask me for a...

  • Music Fan
  • Hi, I'm having trouble trying to upgrade to premium now the three partner system has finished. When I go to the welcome back page which has a 30 day trial, I click confirm but I get an error mess...
  • Rick101
  • Music Fan
  • 357 Views
  • 5 replies
  • 0 likes
  • 357 Views
  • 5 replies
  • 0 likes

Upgrading from unlimited to premium

If I accidentally bought spotify unlimited but then converted to premium right away will it charge me for both the unlimited and premium?

  • Casual Listener
  • If I accidentally bought spotify unlimited but then converted to premium right away will it charge me for both the unlimited and premium?
  • kbrooksc
  • Community Legend
  • 146 Views
  • 2 replies
  • 0 likes
  • 146 Views
  • 2 replies
  • 0 likes

Log out all my devices please

I really need my spotify account back after my sister used it on her phone and won't let me use it, it's annoying because I am paying premium for someone else's use. Log all devices out please.

  • Casual Listener
  • I really need my spotify account back after my sister used it on her phone and won't let me use it, it's annoying because I am paying premium for someone else's use. Log all devices out please.
  • starweaver94
  • Casual Listener
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Paying for 2 accounts

Hello! Somehow My visa Card has been hacked I belive! Prev month i Did pay spotify 2 Times'... Only got one account, so how can you help cancel the wrong subscription someone is usling in My visa Card?Soory bad english // Sweden Emil

  • Casual Listener
  • Hello! Somehow My visa Card has been hacked I belive! Prev month i Did pay spotify 2 Times'... Only got one account, so how can you help cancel the wrong subscription someone is usling in My visa Ca...
  • facit91
  • Casual Listener
  • 186 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 186 Views
  • 2 replies
  • 0 likes