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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76086 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93753 Views
9 replies
2 likes
Hey, I'm having trouble paying for my Spotify Premium. I enter my card number as usual, but I ca't get the last two numbers in. So I tried a couple of times changing browser, restarting my computer and loging in and out, but nothing worked. Anyone wi...
Hey, I'm having trouble paying for my Spotify Premium. I enter my card number as usual, but I ca't get the last two numbers in. So I tried a couple of times changing browser, restarting my computer a...
Community Legend
271 Views
2 replies
0 likes
Hy! All of my friends who have Spotify, can play songs at more than one device at a time; like, them selves, and their mom (AT THE SAME ACCOUNT) Why does this now work for me and my brother, who have the same account. - premium. What do do?
Hy! All of my friends who have Spotify, can play songs at more than one device at a time; like, them selves, and their mom (AT THE SAME ACCOUNT) Why does this now work for ...
Community Legend
258 Views
1 replies
0 likes
Me he hecho Premium pero en el iPhone no funciona...... Al suscribirme había la opción de suscripción gratuita un mes hasta el 12 de junio. Cuando me conecto en el ordenador me aparece como Premium pero en el móvil no.... ¿A qué es debido? ¿Cómo pued...
Me he hecho Premium pero en el iPhone no funciona...... Al suscribirme había la opción de suscripción gratuita un mes hasta el 12 de junio. Cuando me conecto en el ordenador me aparece como Premium p...
Community Legend
684 Views
3 replies
0 likes
Hi, I signed up for a 7 day trial and recieved an e-mail about getting 30 days for free if I entered my credit card information. So I entered my information and it says Your Spotify Premium subscription will be automatically renewed on 2014-10-13 and...
Hi, I signed up for a 7 day trial and recieved an e-mail about getting 30 days for free if I entered my credit card information. So I entered my information and it says  ...
Community Legend
421 Views
2 replies
0 likes
I have paid for Spotify Unlimited. Spofity still thinks I am a free user in my account settings even though I have a receipt of the amount paid.I have logged out and done a fresh installation of Spotify on all of my devices but the problem still exis...
I have paid for Spotify Unlimited. Spofity still thinks I am a free user in my account settings even though I have a receipt of the amount paid.I have logged out and done a fresh installation of Spot...
Community Legend
793 Views
9 replies
0 likes
Appearently, there is a limit of how many devices can save playlists for offline playing. The limit is three devices. I can't be the only one to find this to be unrealisticly low. Smartphones - PCs - Laptops - Tablets, maybe a couple of each (for wor...
Appearently, there is a limit of how many devices can save playlists for offline playing. The limit is three devices. I can't be the only one to find this to be unrealisticly low. Smartphone...
Community Legend
310 Views
2 replies
0 likes
I am currently a Free user. When I try to sign up for Premium with the Student Discount via https://www.spotify.com/us/student/, I am able to go all the way to the order confirmation page where I see that I will be charged $4.99/month. But when I cli...
I am currently a Free user. When I try to sign up for Premium with the Student Discount via https://www.spotify.com/us/student/, I am able to go all the way to the order confirmation page where ...
Community Legend
1236 Views
3 replies
0 likes
It says I can sync my offline content on up to 3 devices on my premium account, but I can only sync onto one. My other phone will not work offline, even when the first phone is logged out
It says I can sync my offline content on up to 3 devices on my premium account, but I can only sync onto one. My other phone will not work offline, even when the first phone is logged out
Community Legend
653 Views
6 replies
0 likes
The wrong Facebook Account is linked to this Spotify Account. I have sent numerous emails to you all with no response. In addition I have tried the suggestions in the help center and they DO NOT WORK! It is impossible to find a contact number so I am...
The wrong Facebook Account is linked to this Spotify Account. I have sent numerous emails to you all with no response. In addition I have tried the suggestions in the help center and they DO NOT WORK...
Community Legend
432 Views
2 replies
0 likes
there is it no more possible to use the airplay functionality if the scren is locked. i have an iphone and a ipad with ios 8.bug or feature?
there is it no more possible to use the airplay functionality if the scren is locked. i have an iphone and a ipad with ios 8. bug or feature?
Community Legend
322 Views
1 replies
0 likes
Hello, so a couple of years ago i signed up using facebook, now i made a new spotify account by accident i connected it to the same facebook account as the old one. i want to delete the first facebook spotify account but i can't seem to be able to lo...
Hello, so a couple of years ago i signed up using facebook, now i made a new spotify account by accident i connected it to the same facebook account as the old one. i want to delete the ...
Community Legend
300 Views
1 replies
0 likes
Hola a todos, era usuario de spotify con cuenta unlimited desde hace varios años, siguiendo los pasos de movistar cancele esta suscripción para registrarme a esta promoción mi sorpresa es que me estan cobrando el servicio, pero mi cuenta en spotify a...
Hola a todos, era usuario de spotify con cuenta unlimited desde hace varios años, siguiendo los pasos de movistar cancele esta suscripción para registrarme a esta promoción mi sorpresa es que me esta...
Community Legend
2117 Views
1 replies
0 likes
I thought I had cancled my premium service but have been charged since I cancled. I have not been able to access the premium service again. Please help.
I thought I had cancled my premium service but have been charged since I cancled. I have not been able to access the premium service again. Please help.
Community Legend
1292 Views
21 replies
0 likes
Hi Spotify, I signed up to your service with the email address dave.pez@gmail.com. I was in the UK at the time. Now that I'm back in Australia I am paying for Premium and signing in with facebook. Please delete the account with the email adress dave....
Hi Spotify, I signed up to your service with the email address dave.pez@gmail.com. I was in the UK at the time. Now that I'm back in Australia I am paying for Premium and signin...
Community Legend
462 Views
1 replies
0 likes
Alrighty, so basically the issue if that I once had premium but had to undo the subscription, card issue, and now I want to re-sub back to the student discount. Everytime I have tried (about 5+ times now) I am promped to enter my info and school, the...
Alrighty, so basically the issue if that I once had premium but had to undo the subscription, card issue, and now I want to re-sub back to the student discount. Everytime I have tried (about 5+ times...
Community Legend
249 Views
1 replies
0 likes
I get this message when i've entered the code: "Unfortunately you can't apply this Premium code on your account. This is likely because you have an existing Premium subscription that cannot be combined with a Premium code." the account i'm using is S...
I get this message when i've entered the code: "Unfortunately you can't apply this Premium code on your account. This is likely because you have an existing Premium subscription that canno...
Community Legend
548 Views
1 replies
0 likes
Can anyone help my daughter has made a payment to the wrong account is there any way it can be tranfered over to her right account other wise that £9.99 lost for a mth
Can anyone help my daughter has made a payment to the wrong account is there any way it can be tranfered over to her right account other wise that £9.99 lost for a mth
Community Legend
394 Views
1 replies
0 likes
Sorry if this is a repeat question. I've tried searching the forums for it and can't find the answer. - I am currently a Premium member, paying the subscription fee every month. I would like to downgrade to a free Unlimited account. Does anyone know ...
Sorry if this is a repeat question. I've tried searching the forums for it and can't find the answer. - I am currently a Premium member, paying the subscription fee every month. I would li...
Community Legend
2371 Views
3 replies
0 likes
Hi everyone! o/ In Spain, Spotify Premium costs 9.99€ with IVA, but here, on Canary Islands, it's charged on nothing, cause we have IGIC instead of IVA. If I start to pay Premium,will they charge me those 9.99€ cause we belong to Spain, or a minor pr...
Hi everyone! o/ In Spain, Spotify Premium costs 9.99€ with IVA, but here, on Canary Islands, it's charged on nothing, cause we have IGIC instead of IVA. If I start to pay Premium,will they...
Community Legend
1571 Views
1 replies
0 likes
I have been using spotify for a while and i consider myslef to have a good taste of music, so i want to be able for more people to discover my playlists and follow
I have been using spotify for a while and i consider myslef to have a good taste of music, so i want to be able for more people to discover my playlists and follow
Community Legend
512 Views
2 replies
0 likes
