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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I signed up for spotify premium though the student discount for $4.99 a month. However, all it did was upgrade me to unlimited. How can i get the advertised premium?? I've purchased premium 2 days ago and still dont have it. Still says unlimited.
I just switched to premium and it's saying after the free trial the price is quoted in Euros for a Canadian account. Any ideas?
Hi there, how would I go about checking my accound balance to make sure I did not pay twice. I used a gift card for september, but then my credit card was also charged. thank you, nick
Hey!I verified my band account with Spotify earlier this spring, but now I can't seem to figure out how to publish playlists etc as the artist. I think I used my already existing spotify profile to do the verification, and now I can't seem to switch ...
Hej! något har blivit helt fel. Mailat kundservice hundra gånger utan att få svar. Mitt betalande User ID går inte att logga in på. När jag nu loggar in så har det skapats ett nytt USER id och alla mina gamla spellistor osv är borta- det har alltså s...
I'm a Canadian who previously signed up for Spotify in the US when I was on a business trip. Now that Spotify has launched in Canada, I was hoping to update my country but for some reason the country drop down is disabled. Do I have to wait 14 days t...
Hi, I have had Spotify Premium for around a year now via my NUS card. I pay monthly with PayPal and never have any issues. I get an email off PayPal around the end of every month saying £4.99 has been paid to Spotify Ltd. Today I received an email sa...
I am an artist (Nevergone) that was added through CDBaby. How do I add my artist bio and additional pictures? How do I add "similar artists"? Thanks!
Just found out I've been paying TWICE for spotify premium since March 2014. Once a month from my credit card & once a month from my bank account. My subscription receipt page has my credit card no. on it but I changed my payment method over to my ban...
Trying to upgrade. Get password is incorrect. Page does not ask for password. I am logged in. Same fault on Windows 7 and Android. Help file screen shots are not up to date. @spotifycares doesn't do weekends. Do you no longer offer premum services? H...
I have tried everything. Reinstalling, Disconnecting on Spotify AND Facebook, nothing works.
Hello i have got now a acount from Telekom germany. i tryed to conect with my old acount, but anything did work wrong. now i did conect my new acount with facebook, i have back my old name (my old acount was made with facebook) but now my playlist fr...
Hello I have been using Spotify for months without an issue, then overnight something changed and now it says my countries don't match My issue is that I have changed my account to a UK location, but where I work uses a US server. I assume that Spoti...
I've created this account to get rid of my facebook. Could you please transfer my premium membership? i'm struggling with this all for a couple of days now and missing my downloadable playlists, ad free spotify and listening!
Hi, My spotify account recently downgraded automatically from premium to the free version without my authorisation. I was on the student premium account and have noticed that no payment was taken out of my account for the month of september. I then t...
Hi, hoping someone can help. My job at school uses spotify and has it's own account, and i've had my own personal account for a while. At some point my account "turned into" my school's account. When I log into my account using my personal email and ...
I keep looking for the answer to this problem, but there are no work arounds or fixes that help me. -I use Google Chrome -Javascript Enabled -I don't sign in with Facebook Everytime I try to upgrade to the 30-day Premium Free Trail it says "Wrong Pas...
See question in subject line above. Also, whats the difference between Unlimited and Premium. Seems like I can't play music offline with Unlimited but then why call it unlimited? Brian
I deactivated my Facebook account. I tried to sign up using jst my email. It sed it was already in use. How do I log on??
I signed up for Sprint carrier billing about three months ago and everything has been working fine before a week ago. I would like to know what I can do to access my premium features. There is no longer an option for Sprint billing on the payment met...