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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So, Im having abit off a problem. Im paying for two accounts, and I only wish to pay for one (My own). I can't get into the other accountais it's registered on someone else and I don't really care to pay for this account anymore. Would changing my cr...
I have Spotify Premium. I have made my music list available offline. However some songs are showing as unavailble when in offline mode. How long does it take for songs to be made available? Or am I doing something wrong? Many thank.
Having logged out to upgrade to premium membership I can no longer log in to my account it keeps saying incorrect password, I've tried resetting my password to no avail really becoming quite frustrated
hI, i have a premium account and was wondering if there is a way of allowing the use of my account and subscription for two simultaneous streams, is there a licensing program for this, ie if I want to use this on one computer and the kids want to use...
Hello, I don't know who could help me but I have tried several times to pay after having the free trial month. I am a student in the US and it says I am elligible but once I put my credit card information it says processing and goes back again to the...
Hi, previously had the unlimited account, leave it because they used it. now I want to hire again without limit and can not. single premium. I can recruit unlimited for 5 €? or I can only take premium for 10 €? I will not download or use without conn...
Hi, my account was a free account and I converted it to a PREMIUM via KLARNA. Klarna sent an invoice but the account is still FREE. I get reminders from Klarna to pay. How can I change the payment method to another one? + How can I cancel the PREMIUM...
All my playlists are gone when I open spotify app on my mac. And new ones added (not by me!). Ive tried logging out of all devices, restored my playlist and Im not connected to facebook. Any clue why this is happening?
All of my play lists are gone and now my account is linked to someone elses via my face book login and its someone I know but all my years of playlists are gone ,.... my email on the account is unmanaged(at)gmail.com not what is listed what is going ...
Hi, All of a sudden my Premium account was downgraded to Free for no reason. I have tryied to upgrade it but a message apperar in which I am informes this cannot be done at the moment and that I have to first Cancel my subscription and then upgrade i...
I started getting my notification emails from Spotify in Dutch and not English. I'm not sure why as I'm in the United States and they had been fine up until that point.
So I'm paying 5quid a month but getting adverts? What's going on? I've been paying a monthly fee to NOT get blummin' ads!
Dear Spotify Since July I have been charged twice a month for my premium account. Once on the 4th and once on the 12th of each month. To the best of my knowledge I only have one account. I have now sent contact forms through twice and had two *we've ...
Hey, Im moving to another country for work next month. (Taiwan to be specific) Would I be able to maintain my subscription there or would I need to cancel? Thanks
Hi, I was holding an Unlimited account for 2 years, but back in the 2013 my phone service provider (Movistar) offered an upgrade to Premium for only 4.99 (plus taxes). Now I have cancelled my contract with Movistar, and my account has become free. Is...
I have submitted two online requests to undo the double charge that has been drafted against my account for the 7 months since I signed up for Premium. Spotify will not respond. How can I get this addressed or are they intentionally ignoring me.
Hello Everyone, I just subscribed to Spotify Family (2 accounts) but I invited my family member on a wrong email.. I've been here : https://www.spotify.com/fr/family/overview/ but I can't cancel the invite. When I click nothing happens.. Any idea ? T...
I have had Premium Spotify for years. For some reason, which the bank can not answer for me, they denied October's monthly Premium fee. So I have been trying for over a week now to change my cc info with Spotify and keep my Spotify Premium status bef...
Hi, I am a Canadian user, and I tried to sign up for this, but my profile displays US as my location, and has blocked me from using since it thinks I am out of country. I am unable to change the location in the edit profile menu as that field is grey...
My bank account that I don't use any more and did not have funds to be charged has now been charged twice by spotify resulting in many charges from my old bank. I need to reach someone ASAP because I will be livid if this money has to come out of my ...