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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80349 Views

9 replies

2 likes

Account
Login
  • 80349 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653671 Views

13 replies

4 likes

Account
  • 653671 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734081 Views

18 replies

29 likes

  • 734081 Views
  • 18 replies
  • 29 likes

Spotify charge me from my creditcard while I have a free account

Okay, in the past I had a premium account, but this was switched apparently into a free account. Even stranger fact was that at one day my playlists were gone. I decided to switch to deezer, and leave it with that. Because when you have a free accoun...

Newbie

Okay, in the past I had a premium account, but this was switched apparently into a free account. Even stranger fact was that at one day my playlists were gone. I decided to switch to deezer, and leav...

kbrooksc

Community Legend

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Solved!! Premium Subscription

I was charged for Premium after the 30-day trial. I would like to cancel this but I want to make sure that I get a refund beings that I won't be using the subscripstion. Will spotify refund me the $9.99 or will I have to be charged this amount and af...

Newbie

I was charged for Premium after the 30-day trial. I would like to cancel this but I want to make sure that I get a refund beings that I won't be using the subscripstion. Will spotify refund me the $9...

Peter__

Community Legend

455 Views

1 replies

0 likes

Account
  • 455 Views
  • 1 replies
  • 0 likes

Deactivated Facebook - Can't log in - But I didn't sign up with fb!

Hello,As the title implies, I wish to deactivate facebook. My problem is when I did so, and tried to log into Spotify, it doesn't allow me to log on and after presing 'reset password' it tells me that I have a facebook account.Now I know I 'linked' m...

Newbie

Hello, As the title implies, I wish to deactivate facebook. My problem is when I did so, and tried to log into Spotify, it doesn't allow me to log on and after presing 'reset password' it tells ...

Peter__

Community Legend

778 Views

1 replies

0 likes

Account
Login
Other
  • 778 Views
  • 1 replies
  • 0 likes

Solved!! Notification Loading Forever

When I click the bell (for new notifications about newly released songs), I get the notification on my phone - but when I click it in the Windows 7 program, it loads for eternity, and never shows! It just keeps saying it's loading.

Regular

When I click the bell (for new notifications about newly released songs), I get the notification on my phone - but when I click it in the Windows 7 program, it loads for eternity, and never shows! It...

Timna

Regular

745 Views

7 replies

0 likes

  • 745 Views
  • 7 replies
  • 0 likes

Change password

How do I change my spotify password?    /Thanks

Newbie

How do I change my spotify password?    /Thanks

Peter__

Community Legend

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Cannot find user 11124444679

Hi All, my friend wants to find me on Spotify. Im registered by FB, that means I get that numbers 11124444679 as username. But no one can find me, where could be a problem. Do I pay full monthly fee for half services? Thanks

Casual Listener

Hi All,  my friend wants to find me on Spotify. Im registered by FB, that means I get that numbers 11124444679 as username. But no one can find me, where could be a problem. Do I pay full...

Peter__

Community Legend

273 Views

2 replies

0 likes

  • 273 Views
  • 2 replies
  • 0 likes

I had premium in over a year but now i got advertising again.

Hi. I have had the premium for a year now but all of a sudden, I had the "open" with advertising but it is still drawn a bill for the premium every month from my dad's bank account. What is the error?

Newbie

Hi. I have had the premium for a year now but all of a sudden, I had the "open" with advertising but it is still drawn a bill for the premium every month from my dad's bank account. What is the err...

Peter__

Community Legend

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Solved!! How do I delete my Spotify-account?

I wonder how I can delete my account on Spotify? I don't wanna use it anymore. Can you help me delete it? Thanks!

Visitor

I wonder how I can delete my account on Spotify? I don't wanna use it anymore. Can you help me delete it? Thanks!

kbrooksc

Community Legend

671 Views

3 replies

0 likes

  • 671 Views
  • 3 replies
  • 0 likes

Solved!! No Response From Spotify via Email

I sent an email to the Spotify Customer Service Team on August 13, 2014, but I have not received a response yet. I was wondering if someone could kindly look into my case please: 01699406. Thank you.

Casual Listener

I sent an email to the Spotify Customer Service Team on August 13, 2014, but I have not received a response yet. I was wondering if someone could kindly look into my case please: 01699406. ...

dinomight

Spotify Star

455 Views

3 replies

0 likes

  • 455 Views
  • 3 replies
  • 0 likes

Can't change country

I signed up for spotify and have now moved to canada, but the country change isn't clickable and can't change my settings and spotify says i've been abroad for too many days and can't change my account. Help appreciated!

Newbie

I signed up for spotify and have now moved to canada, but the country change isn't clickable and can't change my settings and spotify says i've been abroad for too many days and can't change my accou...

dinomight

Spotify Star

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Bank Transfer, no longer possible?

Hello, I'm used to being subscribed to Spotify Premium by Sofort Bank Transfer, but it appears it is no longer possible to use this method? Since I don't have a credit card and going to a store to buy a Spotify card every month is a huge pain in the ...

Regular

Hello,   I'm used to being subscribed to Spotify Premium by Sofort Bank Transfer, but it appears it is no longer possible to use this method? Since I don't have a credit card and going to ...

user-removed

Not applicable

467 Views

5 replies

0 likes

  • 467 Views
  • 5 replies
  • 0 likes

Deleted/Re-created account problem

Hi Spotify - So to make a long story short one of your support team people deleted my Premium account that was associated with my Facebook (meljustine@gmail.com, Account # was 123248548) and replaced it with a new, free account. This was all done in ...

Regular

Hi Spotify - So to make a long story short one of your support team people deleted my Premium account that was associated with my Facebook (meljustine@gmail.com, Account # was 123248548) and replaced...

dinomight

Spotify Star

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Can I add a student discount to an already Premium account?

I've been paying full rate for over a year now and didn't realise about the student discount, is it possible to add this to my account without cancelling and re-subcribing?

Regular

I've been paying full rate for over a year now and didn't realise about the student discount, is it possible to add this to my account without cancelling and re-subcribing?

kbrooksc

Community Legend

1163 Views

1 replies

0 likes

Account
Premium
Subscription
  • 1163 Views
  • 1 replies
  • 0 likes

Repetitious Ad

Over the past day and a half, I've only been getting the same Auto Trader ad... over and over! I'd never experienced that before on Spotify, and repititous ads are what drove me to leave Pandora for Spotify. There must be other ads you could be servi...

Newbie

  Over the past day and a half, I've only been getting the same Auto Trader ad... over and over! I'd never experienced that before on Spotify, and repititous ads are what drove me to leave Pan...

Peter__

Community Legend

283 Views

1 replies

0 likes

Free
  • 283 Views
  • 1 replies
  • 0 likes

Re: [iOS] [iPad] Search Doesn't Return All Results

My search feature isn't working when I'm trying to send a song to a "friend" on Spotify. When I go to search, "no results" are found. It doesn't matter whose name I put in or how many times I do it. I still get "no results"

Casual Listener

My search feature isn't working when I'm trying to send a song to a "friend" on Spotify. When I go to search, "no results" are found. It doesn't matter whose name I put in or how many times I do it. ...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

4 días sin respuesta Case Num 01738189

No he recibido respuesta de la solicitud de información que envié... Por favor pido su ayuda...

Newbie

No he recibido respuesta de la solicitud de información que envié...   Por favor pido su ayuda...    

Peter__

Community Legend

135 Views

1 replies

0 likes

  • 135 Views
  • 1 replies
  • 0 likes

asd

ada

Newbie

ada

user-removed

Not applicable

317 Views

2 replies

0 likes

Account
  • 317 Views
  • 2 replies
  • 0 likes

Highlighted errors

This is ridiculous. I was given 2 cards which included the option of 15 downloads. You scratch off the back to get a PIN number but when you go to the site this option is no longer available but now the pin has been entered and the card is useless. W...

Casual Listener

This is ridiculous. I was given 2 cards which included the option of 15 downloads. You scratch off the back to get a PIN number but when you go to the site this option is no longer available but now ...

kbrooksc

Community Legend

333 Views

3 replies

0 likes

Other
  • 333 Views
  • 3 replies
  • 0 likes

Spotify 30 Day Free Trial

Hi Guys, I just started a spotify 7 day trial, and i am trying to upgrade t premium with 30 days free (as per the email you guys send me). I get to the point where i press continue to enter payment details and i get "oops something went wrong". tried...

Visitor

Hi Guys,   I just started a spotify 7 day trial, and i am trying to upgrade t premium with 30 days free (as per the email you guys send me).   I get to the point where i press conti...

kbrooksc

Community Legend

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes