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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • JJLI27
  • Music Fan
  • 304595 Views
  • 869 replies
  • 97 likes
  • Account
  • 304595 Views
  • 869 replies
  • 97 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1139704 Views
  • 119 replies
  • 107 likes
  • Account
  • 1139704 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 80800 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 80800 Views
  • 64 replies
  • 9 likes

Solved!! I can't change my username!!!!

Hey Spotify, Its super annoying that I can't change my account name as I made it a long time ago and its a bunch of random letters. When I try to connect with my friends they can never find me because its not even close to my name. I find this so ann...

  • Newbie
  • Hey Spotify,   Its super annoying that I can't change my account name as I made it a long time ago and its a bunch of random letters. When I try to connect with my friends they can never find ...
  • Brunelicia
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Other
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gone!

PlanPremiumCountryTurkeyDevice(iPhone 6, General Mobile etab5, Gigabyte p15v2Operating System(iOS 11, Android, Windows 10 My Question or IssueLast nite i was using my account on my tablet and pc after that i slept. When i woke up my account was gone ...

  • Casual Listener
  •   Plan Premium Country Turkey Device (iPhone 6, General Mobile etab5, Gigabyte p15v2 Operating System (iOS 11, Android, Windows 10   My Question or Issue Last nite i was using my...
  • Katerina
  • Spotify Legend
  • 376 Views
  • 3 replies
  • 0 likes
  • Account
  • 376 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Facebook deleted and now no Spotify

PlanPremiumCountry Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had Sporify premium for 7 years and recently I deleted my Facebook account and my spotify ...

  • Visitor
  • Plan Premium Country   Device   (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I ha...
  • Peter
  • Spotify Legend
  • 299 Views
  • 2 replies
  • 1 likes
  • Account
  • 299 Views
  • 2 replies
  • 1 likes

Solved!! My Artist Profile picture is showing up as the latest album in a search

Hi, i've updated my artist profile picture but it's still showing up as the latest album artwork. Only once you go to my page can you see the new picture. Is there a workaround to always have my profile pic linked to my name in an artist search? Than...

Screen Shot 2019-06-13 at 2.12.55 AM.png Screen Shot 2019-06-13 at 2.13.05 AM.png
  • Newbie
  • Hi, i've updated my artist profile picture but it's still showing up as the latest album artwork. Only once you go to my page can you see the new picture. Is there a workaround to always have my prof...
  • OneByBoo
  • Rising Star 4
  • 3224 Views
  • 1 replies
  • 0 likes
  • Account
  • 3224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone is using my account

Several days ago when I entered my account is listening to music from Spotify Web Player. When I see it the first time I change my Facebook password. But my Spotify account can be entered from my email and a password that I do not know when I put it....

  • Newbie
  • Several days ago when I entered my account is listening to music from Spotify Web Player. When I see it the first time I change my Facebook password. But my Spotify account can be entered from my ema...
  • Daisy
  • Spotify Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution i wrote wrong name on my adress

i wrote my brother name while i was creating adress information.now my family memmber showed his name on invite mail.i want to change my name on my adress just name,i dont want to change my adress

  • Newbie
  • i wrote my brother name while i was creating adress information.now my family memmber showed his name on invite mail.i want to change my name on my adress just name,i dont want to change my adress
  • Daisy
  • Spotify Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution I accidently created four artist profiles and I wanna split them into one..

Hey guys , first of all this is not self promo at all , I do seriously need help with this issue , so the thing is that I accidently created a four artist profiles for my music , 1 (https://open.spotify.com/artist/1wbj7hkZgHENVBvq45JuBU) , 2 (https:/...

  • Newbie
  • Hey guys , first of all this is not self promo at all , I do seriously need help with this issue , so the thing is that I accidently created a four artist profiles for my music ,  1 (https:...
  • Daisy
  • Spotify Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've been getting charged twice in one month for Spotify!!

October I was charged twice for Spotify Premium, once on the 23rd and again on the 30th. This also happened last month in November, I was charged once on the 23rd and then again on the 30th. I would like to find out how to fix this problem before it ...

  • Newbie
  • October I was charged twice for Spotify Premium, once on the 23rd and again on the 30th. This also happened last month in November, I was charged once on the 23rd and then again on the 30th. I would ...
  • Daisy
  • Spotify Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Cant connect to facebook username random numbers

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Newest android updateMy Question or IssueI recently created a new Facebook account and deleted the...

  • Newbie
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Newest android update My ...
  • OneByBoo
  • Rising Star 4
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 353 Views
  • 1 replies
  • 0 likes

Help, I have been kicked out of my Spotify Account and don’t know email and password!

I have two Spotify accounts and I have been kicked out of my account with premium usage and thousands of songs i don’t have access to my old email address so can’t change passwords. So would need to change my email information but can’t without acces...

  • Newbie
  • I have two Spotify accounts and I have been kicked out of my account with premium usage and thousands of songs 😞    i don’t have access to my old email address so can’t change passwords....
  • OneByBoo
  • Rising Star 4
  • 1175 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1175 Views
  • 1 replies
  • 0 likes

email used to regoster no longer valid

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I'm sorry if this has been discussed already but I could not find any answer. I have an a...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I'm...
  • Brunelicia
  • Community Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • Login
  • 392 Views
  • 1 replies
  • 0 likes

I am not a robot verification

I have recently set up a family account but when the invited people try to sign up they cannot get past the I am not a robot verification. They have completed all steps correctly and the page shows a tick to confirm it is successful but then the page...

  • Casual Listener
  • I have recently set up a family account but when the invited people try to sign up they cannot get past the I am not a robot verification. They have completed all steps correctly and the page shows a...
  • A_Musicophile
  • Community Legend
  • 4779 Views
  • 3 replies
  • 0 likes
  • Account
  • 4779 Views
  • 3 replies
  • 0 likes

Some albums won't play

PlanPremiumCountryNetherlandsDeviceAndroid phone, Android BOX, receiver, webplayerOperating SystemAndroid 8, Windows 10 My Question or IssueSome albums won't play (not greyed out) from my account (on multiple devices). Tested with a friend yesterday,...

  • Visitor
  • Plan Premium Country Netherlands Device Android phone, Android BOX, receiver, webplayer Operating System Android 8, Windows 10   My Question or Issue Some albums won't play (not greyed...
  • ListenToGlobal
  • Composer
  • 247 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 247 Views
  • 2 replies
  • 0 likes

Not sticking to playlist, playing a random band?

PlanPremiumCountryFranceI am trying to play a simple playlist, however it plays 1 song then it jumps to a completely unrelated band and will ONLY play that band. It's not always the same song or even album but seems stuck on that band. The only way I...

  • Casual Listener
  • Plan Premium Country France I am trying to play a simple playlist, however it plays 1 song then it jumps to a completely unrelated band and will ONLY play that band. It's not always the same so...
  • A_Musicophile
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 413 Views
  • 1 replies
  • 0 likes

I will be leaving Spotify after being a loyal subscriber for half a decade

PlanPremiumCountryUSADevicePC and Android My Question or IssueI will be leaving Spotify after the latest update. Removing my entire library for artist that I've only followed is unacceptable and anti-consumer. I also found out that even as a Premium ...

  • Newbie
  • Plan Premium Country USA Device PC and Android   My Question or Issue I will be leaving Spotify after the latest update. Removing my entire library for artist that I've only followed is ...
  • OneByBoo
  • Rising Star 4
  • 529 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 529 Views
  • 1 replies
  • 1 likes

I don't know what email my account is registered under

About a week ago now I was logged out of my Spotify account, and I've been unable to log back in. I'm greeted with a Error: 3 message, and then I'm asked to give my email so I can get a password reset. However, it seems the email I thought I had used...

  • Visitor
  •   About a week ago now I was logged out of my Spotify account, and I've been unable to log back in. I'm greeted with a Error: 3 message, and then I'm asked to give my email so I can get a passw...
  • OneByBoo
  • Rising Star 4
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 330 Views
  • 1 replies
  • 0 likes

family subscription new phone missing all my playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OneByBoo
  • Rising Star 4
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't find shuffle button

can't find shuffle button in playlist, I'm new to spotify and using android from india.

Screenshot_2019-06-04-17-40-35-17.png
  • Newbie
  • can't find shuffle button in playlist, I'm new to spotify and using android from india.   
  • Peter
  • Spotify Legend
  • 918 Views
  • 2 replies
  • 0 likes
  • Account
  • 918 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not Logging in due to Smart Lock

PlanPremiumCountryUSDeviceNexus 6POperating SystemAndroid (Not sure which one) My Question or IssueSo I had an issue earlier where when I was playing music it would take me to different songs, and I would notice that it would be playing it on a diffe...

  • Newbie
  • Plan Premium Country US Device Nexus 6P Operating System Android (Not sure which one)       My Question or Issue So I had an issue earlier where when I was playing music it...
  • Peter
  • Spotify Legend
  • 8363 Views
  • 2 replies
  • 0 likes
  • Login
  • 8363 Views
  • 2 replies
  • 0 likes

Deleting Facebook account without losing Spotify account

I am planning on deleting my Facebook account. However, I created my Spotify account with my Facebook account. Is there any possibility on deleting my Facebook account (hence, remove the connection with Spotify) without losing all my music and playli...

  • Casual Listener
  • I am planning on deleting my Facebook account. However, I created my Spotify account with my Facebook account. Is there any possibility on deleting my Facebook account (hence, remove the connection w...
  • Bethany_Dawn
  • Community Legend
  • 488 Views
  • 3 replies
  • 0 likes
  • Account
  • 488 Views
  • 3 replies
  • 0 likes