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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84252 Views

9 replies

2 likes

Account
Login
  • 84252 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660543 Views

13 replies

4 likes

Account
  • 660543 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742344 Views

18 replies

29 likes

  • 742344 Views
  • 18 replies
  • 29 likes

Release radar and Discover weekly Suggestions

Plan: PremiumCountry: SpainDevice: 11 proOperating System: iOSI love Spotify, but Release radar and Discover weekly suggestions are starting to drive me crazy!My preferred language are Persian, English and Spanish as a daily music. I never listen to ...

Visitor

Plan: Premium Country: Spain Device: 11 pro Operating System: iOS I love Spotify, but Release radar and Discover weekly suggestions are starting to drive me crazy! My preferred language are Pers...

OneByBoo

Roadie

594 Views

1 replies

0 likes

Account
Other
Premium
Subscription
Unlimited
  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice per month

Recently with everything going on and being cut back on work hours due to the virus I started going through my bank statements to see where I can cut back my bills some, while looking through everything I find out that I have been charged twice every...

Visitor

Recently with everything going on and being cut back on work hours due to the virus I started going through my bank statements to see where I can cut back my bills some, while looking through everyth...

Katerina

Spotify Legend

1080 Views

2 replies

0 likes

Account
  • 1080 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently Played not updating.

My recently played list hasn't updated for the last couple months. It is the same for all devices that I use including Android, iOS, Windows and Web. I've changed my password and forced sign out of all devices. Uninstalled on all devices and reinstal...

Visitor

My recently played list hasn't updated for the last couple months.  It is the same for all devices that I use including Android, iOS, Windows and Web.  I've changed my password and forced s...

Mario

Spotify Legend

481 Views

1 replies

1 likes

Account
Premium
  • 481 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can log in with Facebook authentication but not using username and password

PlanPremiumCountryUSDeviceiPhone, PCOperating SystemiOS 13.4, Windows 10 My Question or IssueI am only able to log in to Spotify desktop app, website, or iOS app using Facebook authentication, not using the username/email and password. I have reset m...

Visitor

Plan Premium Country US Device iPhone, PC Operating System iOS 13.4, Windows 10   My Question or Issue I am only able to log in to Spotify desktop app, website, or iOS app using Facebo...

Mario

Spotify Legend

474 Views

1 replies

0 likes

Account
  • 474 Views
  • 1 replies
  • 0 likes

Re: Spotify va in pausa da solo

Ciao sono nuovo e non so come avvisare tutti ma se non erro il problema mi è uscito da quando ho messo la funzione "scarica con dati" sembra non presentarsi più da appena l'ho disattivata. Provate

Visitor

Ciao sono nuovo e non so come avvisare tutti ma se non erro il problema mi è uscito da quando ho messo la funzione "scarica con dati" sembra non presentarsi più da appena l'ho disattivata. Provate

1187 Views

0 replies

0 likes

  • 1187 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Help] Spotify thinks I like listening to German-speaking songs

PlanPremiumCountryIsrael My Question or IssueThis feels silly but I really would like some help. Following is an overview of the issue:I have been using Spotify Premium for couple of years now, and I have had constantly offered to listen to songs in ...

Casual Listener

Plan Premium Country Israel   My Question or Issue This feels silly but I really would like some help. Following is an overview of the issue: I have been using Spotify Premium for couple ...

Talsk

Casual Listener

1899 Views

5 replies

0 likes

Account
  • 1899 Views
  • 5 replies
  • 0 likes

Superuser Contribution can I get a refund

my account has been billed for 12 month + but the services haven't been used. all the records of the invoices are stored safely on the profile

Visitor

my account has been billed for 12 month + but the services haven't been used.  all the records of the invoices are stored safely on the profile

Ivan

Spotify Legend

366 Views

1 replies

0 likes

Premium
Subscription
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelling Subscription Purchased as a gift using credit card

Hi guys, so I paid for Spotify Premium as a gift using the same credit card that I use on my own family account. I intended to pay for year but at the end of the year realised I had no way to cancel as I no longer had access to their account. Despite...

Newbie

Hi guys, so I paid for Spotify Premium as a gift using the same credit card that I use on my own family account. I intended to pay for year but at the end of the year realised I had no way to cancel ...

Mario

Spotify Legend

666 Views

1 replies

0 likes

Account
Premium
Subscription
  • 666 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify premium and student

PlanPremiumDeviceiphoneOperating System(iOS 13.4.) My Question or IssueI’ve just paid €9.99 for Spotify premium today but then realised I can unlock student discount.I have unlocked the discount but am afraid to use it in case I am charged €4.99 on t...

Visitor

Plan Premium Device iphone Operating System (iOS 13.4.)   My Question or Issue I’ve just paid €9.99 for Spotify premium today but then realised I can unlock student discount. I have unl...

Mario

Spotify Legend

537 Views

1 replies

0 likes

Account
Premium
Subscription
  • 537 Views
  • 1 replies
  • 0 likes

[Spotify for Artists] Someone else uploading my already released track on my artist profile?

What if someone else is trying to distribute my song on Spotify (which is already live on Spotify) with the same artwork and song name but with different ISRC and UPC code from a different distributor on my artist profile?

Casual Listener

What if someone else is trying to distribute my song on Spotify (which is already live on Spotify) with the same artwork and song name but with different ISRC and UPC code from a different distributo...

OneByBoo

Roadie

1538 Views

1 replies

0 likes

Spotify for Artists
  • 1538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display name suddenly changed to random numbers

PlanPremiumCountryUSA My Question or IssueYesterday my username displayed as what it has been for months; "Matt." Today my name suddenly became a keyboard slam, theres no option to change anything and I definitely didn't do anything to change it to w...

Casual Listener

Plan Premium Country USA   My Question or Issue Yesterday my username displayed as what it has been for months; "Matt." Today my name suddenly became a keyboard slam, theres no option to c...

Alex

Spotify Legend

925 Views

3 replies

0 likes

Account
  • 925 Views
  • 3 replies
  • 0 likes

Superuser Contribution My username was changed to random numbers and letters so I can't sign in

I have a free Spotify account. I use the Spotify web browser. I live in the United States. A few weeks ago I restarted my computer, which signed me out of Spotify. This would normally be no big deal but when I tried to sign back into my account using...

Visitor

I have a free Spotify account. I use the Spotify web browser. I live in the United States. A few weeks ago I restarted my computer, which signed me out of Spotify. This would normally be no big deal ...

Ivan

Spotify Legend

961 Views

1 replies

0 likes

Account
Login
  • 961 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on any mobile devices.

PlanPremium familyCountryUK DeviceiPhone XR, Xiaomi Mi A1, iPad Air 3. Samsung Tab A 2019.Operating SystemiOS 13.4, Android 9. PadOS 13 My Question or IssueGot an email today notifying me of a new sign in in the US, strange seeing as I'm in the UK. S...

Casual Listener

  Plan Premium family Country UK   Device iPhone XR, Xiaomi Mi A1, iPad Air 3. Samsung Tab A 2019. Operating System iOS 13.4, Android 9. PadOS 13   My Question or Issue Got...

Ivan

Spotify Legend

1072 Views

3 replies

0 likes

Login
Premium
  • 1072 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Notificación de nuevo inicio de sesión

PlanPremiumCountrySV My Question or IssueHola. Quisiera saber el por qué no estoy recibiendo ningún tipo de correo con notificación cada vez que inició sesión en cualquier dispositivo nuevo. Esta opción no está disponible para todos los países? Anter...

Visitor

  Plan Premium Country SV   My Question or Issue Hola. Quisiera saber el por qué no estoy recibiendo ningún tipo de correo con notificación cada vez que inició sesión en cualquier di...

Xenia

Moderator

2119 Views

1 replies

0 likes

Login
Premium
Security
  • 2119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please unbreak my Discovery Weekly

PlanPremiumCountryUSADeviceiPhone 10, LaptopOperating SystemiOS 10, Windows 10 My Question or IssueI absolutely love(d) discovery weekly and would look forward to finding great new music every Monday... until recently. In the winter months my air duc...

Casual Listener

Plan Premium Country USA Device iPhone 10, Laptop Operating System iOS 10, Windows 10   My Question or Issue I absolutely love(d) discovery weekly and would look forward to finding gre...

Xenia

Moderator

453 Views

1 replies

0 likes

Premium
  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Can't change incorrect profile picture

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy profile picture is of someone I don't know. I suspect they hacked my account so I followed...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My prof...

LivW1

Casual Listener

971 Views

2 replies

0 likes

Account
  • 971 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution connexion impossible via facebook sans code erreur

Bonjour, Je suis en Spotify premium je n'ai jamais eu de problème jusqu'à présent impossible depuis que je suis connecté aucun code erreur est indiqué. Mon compte a été créé via Facebook. Du jour au lendemain mon compte Spotify était déconnecté et il...

Visitor

Bonjour,  Je suis en Spotify premium je n'ai jamais eu de problème jusqu'à présent impossible depuis que je suis connecté aucun code erreur est indiqué. Mon compte a été créé via Facebook. Du j...

Ivan

Spotify Legend

1961 Views

3 replies

0 likes

Account
Login
Other
Premium
Security
  • 1961 Views
  • 3 replies
  • 0 likes

Superuser Contribution Getting logged out on Xbox

I recently started using my Xbox to listen to music while I do stuff, mainly because I like being able to pick my songs and I can't do that on my phone since I don't have premium. Well, whenever I try to listen to music on my Xbox, it works for a whi...

Visitor

I recently started using my Xbox to listen to music while I do stuff, mainly because I like being able to pick my songs and I can't do that on my phone since I don't have premium. Well, whenever I tr...

Ivan

Spotify Legend

2052 Views

1 replies

0 likes

Account
Free
Login
  • 2052 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reset Phone, Help finding email address.

I reset my phone and j can't figure out the email associated with my Spotify premium account. It's being pulled from my bank automatically each month. I already chatted with someone and we got disconnected.

Visitor

I reset my phone and j can't figure out the email associated with my Spotify premium account.   It's being pulled from my bank automatically each month. I already chatted with someone and we g...

Ivan

Spotify Legend

421 Views

1 replies

0 likes

Account
  • 421 Views
  • 1 replies
  • 0 likes