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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 395655 Views
  • 943 replies
  • 107 likes
  • Account
  • 395655 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170270 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170270 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98752 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98752 Views
  • 68 replies
  • 10 likes

Forgotten account and subscribed to premium

Hi! I just needed help. So I forgot my other account where I had a subscription and where my card is registered to. I completely forgot about the account details and I just wanted to know if my Spotify Premium would automatically cancel, say if I don...

  • Newbie
  • Hi!   I just needed help. So I forgot my other account where I had a subscription and where my card is registered to. I completely forgot about the account details and I just wanted to know if...
  • OneByBoo
  • Roadie
  • 1029 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1029 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email because of facbook

I signed up for Spotify though facebook, but recently changed my email on facebook because I do not have access to the old one. The one is still showing up as my email on here. What should I do?

  • Casual Listener
  • I signed up for Spotify though facebook, but recently changed my email on facebook because I do not have access to the old one. The one is still showing up as my email on here. What should I do?
  • Petya
  • Community Legend
  • 558 Views
  • 2 replies
  • 0 likes
  • Account
  • 558 Views
  • 2 replies
  • 0 likes

Solved!! Lost the E-mail for a Spotify-Account that i JUST got 3 month premium trial on.

Plan3 Month Premium TrialCountryDenmark DeviceASUS ROG Strix GL5(and then something i don't remember)Operating SystemWindows 10 My Question or IssueSo i just downloaded Spotify again and started listening to music. I decided to go for the 3 Month Pre...

  • Casual Listener
  • Plan 3 Month Premium Trial Country Denmark   Device ASUS ROG Strix GL5(and then something i don't remember) Operating System Windows 10   My Question or Issue So i just downloade...
  • Emilia_8
  • Community Legend
  • 1433 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1433 Views
  • 3 replies
  • 0 likes

Solved!! My Spotify account won't update recently played artists and display photo

PlanPremiumCountrySingapore Device(iPhone 11, iMac, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueMy Spotify won't update recently played artists nor will it change my display photo when I tried to change it. It's currently froze...

  • Visitor
  • Plan Premium Country Singapore   Device (iPhone 11, iMac, Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue My Spotify won't update recently played artists ...
  • user-removed
  • Not applicable
  • 3101 Views
  • 3 replies
  • 3 likes
  • Premium
  • 3101 Views
  • 3 replies
  • 3 likes

Superuser Contribution My profile is showing my girlfriends name and Facebook-photo

PlanPremiumCountrySwedenDeviceiPhone 6SOperating SystemiOS 10My Question or IssueMy profile is showing my girlfriends name and Facebook-photo. My account is, however, not connected to Facebook. When I log out from all units and log back on, it still ...

  • Newbie
  • Plan Premium Country Sweden Device iPhone 6S Operating System iOS 10 My Question or Issue My profile is showing my girlfriends name and Facebook-photo. My account is, however, not connected ...
  • Mario
  • Spotify Legend
  • 660 Views
  • 1 replies
  • 0 likes
  • Account
  • 660 Views
  • 1 replies
  • 0 likes

Account Cancelled?? I can't log in on my main account!!

PlanPremiumCountryUSADeviceWindows, Samsung Galaxy S8Operating SystemWindows 10My Question or Issue My account was closed without my consent?? This is a throw away I've just made, but I've had account security issues in the past, which caused me to l...

  • Visitor
  •   Plan Premium Country USA Device Windows, Samsung Galaxy S8 Operating System Windows 10 My Question or Issue   My account was closed without my consent?? This is a throw away I'...
  • DanielTham
  • Composer
  • 529 Views
  • 1 replies
  • 0 likes
  • Account
  • 529 Views
  • 1 replies
  • 0 likes

couldn't login to brand new account so I set up again and now cannot get 3 month premium trial

PlanFree/PremiumCountryCanadaDeviceMotorolaOperating SystemAndroid My Question or IssueYesterday I set up an Spotify account for my husband for his birthday. I upgraded it to Premium and entered my credit card information. It looked like it was set u...

  • Casual Listener
  • Plan Free/Premium Country Canada Device Motorola Operating System Android   My Question or Issue Yesterday I set up an Spotify account for my husband for his birthday. I upgraded it to...
  • OneByBoo
  • Roadie
  • 1061 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 1061 Views
  • 3 replies
  • 0 likes

Account was hacked, email was changed, total silence from Spotify support.

PlanPremiumCountry DeviceGoogle Pixel 2 and Macbook Pro My Question or IssueMy account was hacked and the email was changed. (I am currently using a new account made just so I could access this forum.) It has been three days, and I have submitted the...

  • Visitor
  •   Plan Premium Country   Device Google Pixel 2 and Macbook Pro   My Question or Issue My account was hacked and the email was changed. (I am currently using a new account made...
  • Emilia_8
  • Community Legend
  • 691 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 691 Views
  • 1 replies
  • 0 likes

Profile picture on my professional account is not displayed

PlanPremiumCountryFranceDeviceComputerOperating SystemWindows My Question or IssueI run with other admins a spotify account for our fanbase and yesterday evening I upoaded a profile picture (our logo) on that account (Armyfrance_). This morning it di...

  • Casual Listener
  •   Plan Premium Country France Device Computer Operating System Windows   My Question or Issue I run with other admins a spotify account for our fanbase and yesterday evening I up...
  • Emilia_8
  • Community Legend
  • 666 Views
  • 3 replies
  • 0 likes
  • Account
  • 666 Views
  • 3 replies
  • 0 likes

Didn’t receive wrapped 2019 email, although notifications have been on.

PlanPremium FamilyCountryAustraliaDeviceIphone 11 My Question or IssueI didn’t receive my email this year. I can access all my stats on the wrapped website, but I never received the email which tells me how many songs I listened to this year. My emai...

  • Newbie
  •   Plan Premium Family Country Australia Device Iphone 11     My Question or Issue I didn’t receive my email this year. I can access all my stats on the wrapped website, but I...
  • Luan
  • Spotify Star
  • 1037 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 1037 Views
  • 1 replies
  • 1 likes

Superuser Contribution Change Display Name

When I created my account, there was no option to choose a username or display name, so I'm stuck with these stupid numbers and letters. I've seen other posts saying there was an option for them, so is there any way for me to do it now?

  • Visitor
  • When I created my account, there was no option to choose a username or display name, so I'm stuck with these stupid numbers and letters.   I've seen other posts saying there was an option for ...
  • Mario
  • Spotify Legend
  • 1036 Views
  • 1 replies
  • 0 likes
  • Account
  • 1036 Views
  • 1 replies
  • 0 likes

Superuser Contribution Finding Premium Account

I had fb 6 months back from which I had logged in and purchased premium account. But I have closed that account and still money is deducting from my account. Now I have opened my new fb and spotify account. The other account is in my old phone and I ...

  • Visitor
  • I had fb 6 months back from which I had logged in and purchased premium account. But I have closed that account and still money is deducting from my account. Now I have opened my new fb and spotify a...
  • Mario
  • Spotify Legend
  • 546 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stolen account, Changed EMAIL,PASSWORD

PlanPremiumCountrySlovakia Device(iPhone 7, PC)Operating System(iOS 10, Windows 10) My Question or IssueHi, i have problem this is my 2nd account because my main steal someone. And i can't write here with that acc.Anyone changed my email adress and p...

  • Visitor
  • Plan Premium Country Slovakia   Device (iPhone 7, PC) Operating System (iOS 10,  Windows 10)   My Question or Issue Hi, i have problem this is my 2nd account because my main...
  • Mario
  • Spotify Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • Account
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mail from Spotify in wrong language

PlanPremiumCountryNorwayDeviceiPhone 8Operating SystemiOS 13.2.3Issue:The last couple of months I’ve been getting emails from Spotify in Portuguese. I’ve never changed any country/language settings and have never been to a country where they speak Po...

  • Newbie
  • Plan Premium Country Norway Device iPhone 8 Operating System iOS 13.2.3 Issue: The last couple of months I’ve been getting emails from Spotify in Portuguese. I’ve never changed any country...
  • Katerina
  • Spotify Legend
  • 936 Views
  • 1 replies
  • 0 likes
  • Account
  • 936 Views
  • 1 replies
  • 0 likes

Forgot my information please help

PlanFree/PremiumCountryTurkeyDeviceSamsung Galaxy E7Operating SystemAndroid My Question or Issue Hi, I forgot my email and password. I only know my username. That's why I can't log in to my account. How do I learn my email and password? I will be gla...

  • Visitor
  • Plan Free/Premium Country Turkey Device Samsung Galaxy E7 Operating System Android   My Question or Issue   Hi, I forgot my email and password. I only know my username. That's wh...
  • Emilia_8
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 365 Views
  • 1 replies
  • 0 likes

Solved!! Hijacked Account?

PlanPremiumCountryUnited KingdomDeviceSamsung S10+Operating SystemAndroid Pie My Question or IssueI've been having weird playlists that appear on my 'Recently Played', but I've never touched or heard of them before. I've changed password and logged o...

  • Visitor
  • Plan Premium Country United Kingdom Device Samsung S10+ Operating System Android Pie   My Question or Issue I've been having weird playlists that appear on my 'Recently Played', but I'...
  • Emilia_8
  • Community Legend
  • 713 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 713 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there a way to move Starbucks partner numbers to a new account?

I am in the US and I have Starbucks partner numbers for a premium plan. I was thinking about starting a new Spotify account, and I was wondering if there was a way I can move my partner numbers from my current account to a new account. For example, c...

  • Visitor
  • I am in the US and I have Starbucks partner numbers for a premium plan. I was thinking about starting a new Spotify account, and I was wondering if there was a way I can move my partner numbers from ...
  • Peter
  • Spotify Legend
  • 2013 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 2013 Views
  • 1 replies
  • 0 likes

Solved!! [All Platforms][Your Library] Is it possible to recover the year in music 2015 playlist?

Managed to save my year in music 2014 to a new one, but I'm trying to find the equivalent for 2015. I've found the mail I got at the end of 2015, but the link leads nowhere. Similarly, spotify.com/2015 just leads to the 2016 page. I understand if the...

  • Visitor
  • Managed to save my year in music 2014 to a new one, but I'm trying to find the equivalent for 2015. I've found the mail I got at the end of 2015, but the link leads nowhere. Similarly, spotify.com/20...
  • Luan
  • Spotify Star
  • 580 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Your Library
  • 580 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Betalingsgegevens Spotify Family wijzigen (Dutch)

Hallo, Ik wil graag de betalingsgegevens van ons Spotify Family account wijzigen. Ik vernam dat betalen via iDeal niet meer mogelijk is, maar dit wordt nog altijd via automatisch incasso van mijn oude rekeningnummer afgeschreven. Nu wil ik via mijn P...

  • Casual Listener
  • Hallo,   Ik wil graag de betalingsgegevens van ons Spotify Family account wijzigen. Ik vernam dat betalen via iDeal niet meer mogelijk is, maar dit wordt nog altijd via automatisch incasso van...
  • Petya
  • Community Legend
  • 2770 Views
  • 4 replies
  • 0 likes
  • 2770 Views
  • 4 replies
  • 0 likes