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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2723 Views
  • 0 replies
  • 8 likes
  • Security
  • 2723 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 454608 Views
  • 973 replies
  • 109 likes
  • Account
  • 454608 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201485 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201485 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 109966 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 109966 Views
  • 72 replies
  • 12 likes

Can't remove a song from current playlist

Instead of removing the song it simply adds to the end of the playlist, from my desktop (windows)!!

  • Visitor
  • Instead of removing the song it simply adds to the end of the playlist, from my desktop (windows)!!
  • Bethany_Dawn
  • Community Legend
  • 495 Views
  • 1 replies
  • 0 likes
  • Other
  • 495 Views
  • 1 replies
  • 0 likes

remove / block a follower

Hello spotify community, I would like you to help me add an option on the platform to be able to delete or block a follower, since they still do not have this option that several that I know would like to be available already, please help me with thi...

  • Visitor
  • Hello spotify community, I would like you to help me add an option on the platform to be able to delete or block a follower, since they still do not have this option that several that I know would li...
  • Bethany_Dawn
  • Community Legend
  • 795 Views
  • 1 replies
  • 3 likes
  • Account
  • 795 Views
  • 1 replies
  • 3 likes

Solved!! Got hacked and cant recover my Account

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueHi My premium account (under my old email adress)got hacked.I created this account with my Old facebook account that was created with my old email. I have no...

  • Casual Listener
  •   Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Android   My Question or Issue Hi  My premium account (under my old email adress)got hacked. I cr...
  • OneByBoo
  • Roadie
  • 1129 Views
  • 3 replies
  • 0 likes
  • Account
  • 1129 Views
  • 3 replies
  • 0 likes

Cancel Premium Account

Plan =PremiumCountry = USAMy Question or IssueI have followed the instructions (attached) and my account does not show "Your Plan" and "Change Plan". I have went to every single tab on the left and all I can see is this Help us improve your account e...

  • Visitor
  • Plan =Premium Country = USA My Question or Issue I have followed the instructions (attached) and my account does not show "Your Plan" and "Change Plan". I have went to every single tab on the left...
  • OneByBoo
  • Roadie
  • 5803 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 5803 Views
  • 1 replies
  • 0 likes

Connect Facebook to Spotify Error

PlanPremiumCountryTurkeyDevice(iPhone 6s, PC)Operating System(iOS 10,Windows 10) My Question or IssueI had use spotify with my facebook account. Then I created a spotify account with my gmail to manage my artist page and wanted to connect my Facebook...

  • Casual Listener
  • Plan Premium Country Turkey Device (iPhone 6s, PC) Operating System (iOS 10,Windows 10)   My Question or Issue I had use spotify with my facebook account. Then I created a spotify acco...
  • OneByBoo
  • Roadie
  • 1769 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Other
  • 1769 Views
  • 7 replies
  • 0 likes

Can not search my NAME to find my profile

Plan: PremiumCountry: USA DeviceiMac (iOS 10, Catalina), and iPhone 6s*All software has been newly installed and is up to date I use Spotify for playlists to teach Yoga. Students can not search for my name "Elizabeth Amann" to find my profile. I know...

  • Casual Listener
  • Plan: Premium Country: USA   Device iMac (iOS 10, Catalina), and iPhone 6s *All software has been newly installed and is up to date   I use Spotify for playlists to teach Yoga. Stude...
  • musicorumgenius
  • Composer
  • 536 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 536 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Log in failed

PlanPremiumCountryitalyDevice(iPhone XSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t log on my account because1. I don’t remember my password because I changed so many times lately due to access all over the worl...

  • Visitor
  • Plan Premium Country italy Device (iPhone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t log on my account because 1. I don’t remember...
  • Ivan
  • Spotify Legend
  • 542 Views
  • 2 replies
  • 0 likes
  • Account
  • 542 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't change username in Spotify App or Web

Hi there team,I signed up to Spotify about three years ago using my email address. I'm at that stage where I want to update my display name but I'm having trouble doing so. There is no option within the web browser and when I try to update this on th...

  • Visitor
  • Hi there team, I signed up to Spotify about three years ago using my email address. I'm at that stage where I want to update my display name but I'm having trouble doing so. There is no option wit...
  • Ivan
  • Spotify Legend
  • 597 Views
  • 1 replies
  • 0 likes
  • Account
  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium: Doesnt take my payment

Hello everyone!. PlanFree/Premium: PremiumCountry: Argentina Device: All(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Win 8 and IOS 10.(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue:Doesnt take my payment from my ...

  • Casual Listener
  • Hello everyone!.   Plan Free/Premium: Premium Country: Argentina   Device: All (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: Win 8 and IOS 10. (iOS 10, Andr...
  • Ivan
  • Spotify Legend
  • 574 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 574 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't figure out how to access my mobile account

So, I have two accounts, one from my laptop and one on my phone. The one on my phone was created because at the time I didn't know what my password was. The problem is that I cannot remember how I got that account set up, so I can't log into it anywh...

  • Visitor
  • So, I have two accounts, one from my laptop and one on my phone. The one on my phone was created because at the time I didn't know what my password was. The problem is that I cannot remember how I go...
  • Ivan
  • Spotify Legend
  • 585 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 585 Views
  • 1 replies
  • 0 likes

Solved!! Unrecognised activity

Plan Premium Country Norway My Question or Issue For the past couple of months I’ve been noticing strange activity on my Spotify account, particularly my recently played songs are all random artists that i have never listened to. All the artists in t...

  • Newbie
  • Plan Premium Country Norway   My Question or Issue For the past couple of months I’ve been noticing strange activity on my Spotify account, particularly my recently played songs are ...
  • EthanS1
  • Community Legend
  • 757 Views
  • 1 replies
  • 0 likes
  • Security
  • 757 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Help] Spotify thinks I like listening to German-speaking songs

PlanPremiumCountryIsrael My Question or IssueThis feels silly but I really would like some help. Following is an overview of the issue:I have been using Spotify Premium for couple of years now, and I have had constantly offered to listen to songs in ...

  • Casual Listener
  • Plan Premium Country Israel   My Question or Issue This feels silly but I really would like some help. Following is an overview of the issue: I have been using Spotify Premium for couple ...
  • Talsk
  • Casual Listener
  • 1598 Views
  • 5 replies
  • 0 likes
  • Account
  • 1598 Views
  • 5 replies
  • 0 likes

Solved!! Problema con PS4

Cuando inicio spotify en PS4 comienza con el logo e inmediatamente queda la pantalla gris, sin embargo puedo reproducir canciones desde el menú rápido, pero no del principal, ya que la pantalla esta pegada.Puedo controlar la música y reproducción de ...

91398351_616534269078695_8841523232054968320_n.jpg
  • Casual Listener
  • Cuando inicio spotify en PS4 comienza con el logo e inmediatamente queda la pantalla gris, sin embargo puedo reproducir canciones desde el menú rápido, pero no del principal, ya que la pantalla esta ...
  • OneByBoo
  • Roadie
  • 1994 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1994 Views
  • 3 replies
  • 0 likes

Superuser Contribution Been double billed every month for at LEAST a year!!?

Soooo I just noticed on my checking account statements that Spotify has been double billing me a month since at LEAST June of 2015, if not more?! What in the world is going on, and how do I get this fixed?!

  • Casual Listener
  • Soooo I just noticed on my checking account statements that Spotify has been double billing me a month since at LEAST June of 2015, if not more?! What in the world is going on, and how do I get this ...
  • Xenia
  • Moderator
  • 467 Views
  • 4 replies
  • 1 likes
  • Subscription
  • 467 Views
  • 4 replies
  • 1 likes

Gift card for a friend

Hey everyone I got a little problem... I bought a gift card (for an Abonnement) for a friend but used my own E-Mail address and deleted this Email accidentally what can I do? Thanks in advance for your answers Laura

  • Visitor
  • Hey everyone I got a little problem...   I bought a gift card (for an Abonnement) for a friend but used my own E-Mail address and deleted this Email accidentally what can I do?  Than...
  • Billy-J
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Trying to get added as an Admin for my band on Spotify Artists

PlanPremiumCountryUSAMy Question or IssueI am trying to get added as an Admin for my band's Spotify Artist page. The current Admin has added me, using the correct email, to the team list. However, I am not receiving the verification email and therefo...

  • Visitor
  • Plan Premium Country USA My Question or Issue I am trying to get added as an Admin for my band's Spotify Artist page. The current Admin has added me, using the correct email, to the team list. H...
  • Billy-J
  • Spotify Star
  • 1659 Views
  • 1 replies
  • 0 likes
  • Account
  • 1659 Views
  • 1 replies
  • 0 likes

No possible way to delete my hacked account

PlanFreeCountryItalyDeviceHuawei MYA-L-11Operating SystemAndroid 6.0 My Question or IssueI abandoned my spotify account about 1 year ago or before, today through google I get an email saying that someone from the other side of the world (USA) got acc...

  • Visitor
  •   Plan Free Country Italy Device Huawei MYA-L-11 Operating System Android 6.0   My Question or Issue I abandoned my spotify account about 1 year ago or before, today through goog...
  • Billy-J
  • Spotify Star
  • 558 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 558 Views
  • 1 replies
  • 0 likes

Was working

Spotify was working on my Samsung SM-T280 and then stopped working. Then Spotify wanted a device username, which I created, I think. Now when I try to log on, Spotify tells me, "Your offline", which I am not. Username: . Is this for this tablet?

  • Visitor
  • Spotify was working on my Samsung SM-T280 and then stopped working. Then Spotify wanted a device username, which I created, I think. Now when I try to log on, Spotify tells me, "Your offline", wh...
  • Billy-J
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • Login
  • 386 Views
  • 1 replies
  • 0 likes

How do i access downloaded files on my phone from my wife's account down that I have a duo account

PlanPremiumCountryCanadaDevice(Samsung Galaxy 9)Operating System( Android Oreo) My Question or IssueSo I finally got my own account, I've been running my wife's on my phone for over a year. Tons of downloaded music. But now my new account I am starti...

  • Casual Listener
  • Plan Premium Country Canada Device (Samsung Galaxy 9) Operating System ( Android Oreo)   My Question or Issue So I finally got my own account, I've been running my wife's on my ph...
  • ComfortableCam
  • Casual Listener
  • 1105 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1105 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Songs by artist A.K. being added to my playlist

Edit: Still having this issue with it persisting for over 2 weeks now. I really hope the mods here can mark this as still not solved because clearly the "Solution" is not working. This is ridiculous coming from such a large company with a large popul...

  • Casual Listener
  •   Edit: Still having this issue with it persisting for over 2 weeks now. I really hope the mods here can mark this as still not solved because clearly the "Solution" is not working. This ...
  • Petya
  • Community Legend
  • 15479 Views
  • 65 replies
  • 15 likes
  • 15479 Views
  • 65 replies
  • 15 likes