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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80349 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653669 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734072 Views
18 replies
29 likes
I created a new account for my pops. I am able to login with those details on the spotify site but not on the iphone app. We are entering the username and password correctly. Wifi is working great on the phone. It just simply doesn't log on. These ar...
I created a new account for my pops. I am able to login with those details on the spotify site but not on the iphone app. We are entering the username and password correctly. Wifi is working great on...
Newbie
915 Views
12 replies
1 likes
I've been on Spotify FREE for several months now. Today, after long awaited looking into it, I decided to upgrade to the Premium. Upon doing so, it charged me for 31 days at $12.99. Which I was fine with. But yet it showed on my iPhone 5S, latest ver...
I've been on Spotify FREE for several months now. Today, after long awaited looking into it, I decided to upgrade to the Premium. Upon doing so, it charged me for 31 days at $12.99. Which I was fine ...
Community Legend
340 Views
1 replies
0 likes
I can't log into the spotify player on my phone or on my computer. I can log into the website to check my account but I cannot log into the player to listen to music. I do not use facebook so I am just logging in with my email. I signed up for premiu...
I can't log into the spotify player on my phone or on my computer. I can log into the website to check my account but I cannot log into the player to listen to music. I do not use faceboo...
Newbie
759 Views
4 replies
2 likes
Hello, my account was hacked yesterday, I already tried to contact support but the reply I got is this: Hi there, Thanks for getting in touch. We’re happy to help and have a few suggestions before we continueIf you'd like some tips on how to set up y...
Hello, my account was hacked yesterday, I already tried to contact support but the reply I got is this: Hi there, Thanks for getting in touch. We’re happy to help and have...
Community Legend
450 Views
6 replies
0 likes
Ik heb mijn code van KPN gehad alleen ook op een week gratis premium gedrukt.. Kan ik dat nog herstellen of moet ik gewoon een week wachten ?.
Ik heb mijn code van KPN gehad alleen ook op een week gratis premium gedrukt.. Kan ik dat nog herstellen of moet ik gewoon een week wachten ?.
Community Legend
335 Views
1 replies
0 likes
hi! my acct name is kritikrit i am currentlyp subscribed to the premium account but apparently my app is still on free mode. i already checked my acct status and it says that i am already subscribed to the premium acct. i already tried logging out an...
hi! my acct name is kritikrit i am currentlyp subscribed to the premium account but apparently my app is still on free mode. i already checked my acct status and it says that i am already subscribed ...
Spotify Star
349 Views
3 replies
0 likes
Card was declined, re-subscribed with a working card and was given a month long 'free trial'. Well, my first payment is scheduled for September and I'm most definitely not a subscriber with benefits at the moment. Canceled subscription and removed th...
Card was declined, re-subscribed with a working card and was given a month long 'free trial'. Well, my first payment is scheduled for September and I'm most definitely not a subscriber wit...
Spotify Star
255 Views
2 replies
0 likes
Hey! I've received a 3 months premium gift. My account overview says that I'm registered for Premium until 2014-11-14, but it still shows my free account info on mobile and PC. Can anybody help me with this? BTW I've checked that I'm login in with th...
Hey! I've received a 3 months premium gift. My account overview says that I'm registered for Premium until 2014-11-14, but it still shows my free account info on mobile and PC. Can any...
Spotify Star
245 Views
2 replies
0 likes
Hi Spotify, I took the free 30 day Premium trial and came on to cancel it today but I see that it actually expired yesterday not today as I thought and I've been charged. Is there any way that I can cancel today and not have that charge go through ev...
Hi Spotify, I took the free 30 day Premium trial and came on to cancel it today but I see that it actually expired yesterday not today as I thought and I've been charged. Is the...
Casual Listener
539 Views
2 replies
0 likes
Hi have been charged 4 times last night for the premium service, which i still do not have! Please help!
Hi have been charged 4 times last night for the premium service, which i still do not have! Please help!
Community Legend
249 Views
1 replies
0 likes
this afternoon, I upgrade my account to premium but it is not working on any device, mobile, ipad, even on PC~ My account info shows that I am a premium account until Sep. 21 but when I log in on mobile, it still shows my free account info. and my PC...
this afternoon, I upgrade my account to premium but it is not working on any device, mobile, ipad, even on PC~ My account info shows that I am a premium account until Sep. 21 ...
Community Legend
573 Views
5 replies
1 likes
Hi Spotify, I've been trying to reset my password (not a facebook account) for the past week and your reset password is simply not working. I never received a reset password email (checked my spam box) and I have submitted 2 Support requests to no av...
Hi Spotify, I've been trying to reset my password (not a facebook account) for the past week and your reset password is simply not working. I never received a reset password email (checked...
Newbie
4851 Views
5 replies
0 likes
Hi. I linked my spotify account to a wrong facebook account. I follow the steps here (http://community.spotify.com/t5/Newcomers-and-Contribution/Tutorial-How-to-Disconnect-Spotify-from-Facebook/td-p/247266) to unlink the facebook account but it keeps...
Hi. I linked my spotify account to a wrong facebook account. I follow the steps here (http://community.spotify.com/t5/Newcomers-and-Contribution/Tutorial-How-to-Disconnect-Spotify...
Casual Listener
979 Views
14 replies
0 likes
I upgraded to premium, and still cant log in and use as it says i can only use abroad for 14 days. But this shouldn't be an issue with premium membership right? I reinstalled the app checked my subscription and everything and still not working, I've ...
I upgraded to premium, and still cant log in and use as it says i can only use abroad for 14 days. But this shouldn't be an issue with premium membership right? I reinstalled the app checked my subsc...
Newbie
2035 Views
7 replies
7 likes
Hello all, when I first created my Spotify account I used my Facebook profile. Now I want to close my FB and when I do I cannot use my spotify premium account. Is there anyway I can unlink Spotify from Facebook and login without it? Or is it possible...
Hello all, when I first created my Spotify account I used my Facebook profile. Now I want to close my FB and when I do I cannot use my spotify premium account. Is there anyway I can unlink Spotify fr...
Community Legend
362 Views
1 replies
0 likes
I have Spotify Premium via Vodafone. However it recently flipped back to free. I've contacted support but no reply.... Anyone know how to fix it? (Never had this problem with my CD collection....very annoying)
I have Spotify Premium via Vodafone. However it recently flipped back to free. I've contacted support but no reply.... Anyone know how to fix it? (Never had this problem with my CD collection....very...
Community Legend
273 Views
1 replies
0 likes
Hello everyone!, I have tried spotify for free for 1 month, so i did it with my Paypal account. so i am Dutch, but you can see in the pic it end te member ship the 2014-08-04 but it is now 2014-08-04, and i got no money on my paypal but i keep premiu...
Hello everyone!, I have tried spotify for free for 1 month, so i did it with my Paypal account. so i am Dutch, but you can see in the pic it end te member ship the 2014-08-04 &nbs...
Community Legend
1209 Views
1 replies
0 likes
I believe someone else is using my spotify, how can I stop this as I'm not sure how too.Many thanks
I believe someone else is using my spotify, how can I stop this as I'm not sure how too. Many thanks
Community Legend
206 Views
1 replies
0 likes
Good morning. I'm using Spotify Spain. I have a serious problem, and that creates an email account on yahoo and checked a user in spotify premium to access the free month, even if it had the number of my credit card. The mobile which used this accoun...
Good morning. I'm using Spotify Spain. I have a serious problem, and that creates an email account on yahoo and checked a user in spotify premium to access the free month, even if it had the numb...
Community Legend
236 Views
1 replies
0 likes
Hi On spotify app and website i get "Upgrade" link shown, yet says my premium is active. Sonos wont play my music saying i need to upgrade. please help Cheers Chris
Hi On spotify app and website i get "Upgrade" link shown, yet says my premium is active. Sonos wont play my music saying i need to upgrade. please help Cheers &nb...
Spotify Star
264 Views
2 replies
0 likes
