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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80380 Views

9 replies

2 likes

Account
Login
  • 80380 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653770 Views

13 replies

4 likes

Account
  • 653770 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734182 Views

18 replies

29 likes

  • 734182 Views
  • 18 replies
  • 29 likes

Solved!! Move over accounts from country to country?

So i used to live in the U.K but now live in Canada. I hear it will be avaialble in here "soon" (anyidea when) Is it possible to bring my English account over with all my music stared too the Canadain service. Thanks! Ben.

Music Fan

So i used to live in the U.K but now live in Canada. I hear it will be avaialble in here "soon" (anyidea when) Is it possible to bring my English account over with all my music stared too the Canadai...

bennybenbenben

Music Fan

836 Views

4 replies

1 likes

Account
  • 836 Views
  • 4 replies
  • 1 likes

Need a refund

Hi! I have some serious mental issues that cause me to forget things. I forgot to cancel my subscription. Please refund back to my debit card. I can't afford the $10 and change every month nor could i afford it when u took it out on the 4th of this m...

Newbie

Hi! I have some serious mental issues that cause me to forget things. I forgot to cancel my subscription. Please refund back to my debit card. I can't afford the $10 and change every month nor could ...

Peter__

Community Legend

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Log out all sessions

Was hoping a moderator could log out all sessions of my Spotify account please. Logged in on a girlfriend's phone that is now and ex and she keeps playing music which is causing my music to stop playing.

Thank you!

Jackie L.

Newbie

Was hoping a moderator could log out all sessions of my Spotify account please. Logged in on a girlfriend's phone that is now and ex and she keeps playing music which is causing my music to stop play...

iwes

Casual Listener

15502 Views

7 replies

0 likes

Other
  • 15502 Views
  • 7 replies
  • 0 likes

Can not disconnect because wrong Facebook user is locked to my account

Hello, I have tried many times the intructions from Spotfiy Forum to disconnect the wrong Facebook user with my account. But it does not work. I didn't get the option: to disconnect from Facebook. Who can help me out ??? Many thanks in advance Kind R...

Casual Listener

Hello,   I have tried many times the intructions from Spotfiy Forum to disconnect the wrong Facebook user with my account.   But it does not work. I didn't get the op...

Peter__

Community Legend

334 Views

3 replies

0 likes

Account
  • 334 Views
  • 3 replies
  • 0 likes

Student discount question..

So I entered my information for the student discount and I got the confirmation email saying that I was eligible for the discount with a link to click to take me to sign up for my discount, but when I click on the link it just takes me back to the re...

Newbie

So I entered my information for the student discount and I got the confirmation email saying that I was eligible for the discount with a link to click to take me to sign up for my discount, but when ...

Peter__

Community Legend

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

I can't see where to use a code to upgrade my free account

I have an upgrade code through work. When I click updgrade i can only acces a free trial and I must put my credit card details in. There's nothin in Spotify Help which covers this as far as I can see they only seem to deal with codes that don't work....

Newbie

I have an upgrade code through work.  When I click updgrade i can only acces a free trial and I must put my credit card details in. There's nothin in Spotify Help which covers this as far as I c...

Taylor

Community Legend

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Solved!! Deleting my account?

I would like to have my account deleted as soon as possible as I would like go open a completely new one. Please delete my account?

Visitor

I would like to have my account deleted as soon as possible as I would like go open a completely new one. Please delete my account?

user-removed

Not applicable

445 Views

2 replies

0 likes

Account
  • 445 Views
  • 2 replies
  • 0 likes

Can't login via browser, facebook password is correct

Hi, I have a problem. I am unable to sign into spotify via the browser (firefox or chrome). First off the log-in with facebook just gives a spinning ball of death and I've already tried disabling adblocker, disabling anti-tracking software and being ...

Visitor

Hi,   I have a problem. I am unable to sign into spotify via the browser (firefox or chrome). First off the log-in with facebook just gives a spinning ball of death and I've already tried di...

user-removed

Not applicable

701 Views

3 replies

0 likes

  • 701 Views
  • 3 replies
  • 0 likes

Streaming problem

Hello, starting from the last update (the one with the equalizer, thanks! good news) Spotify eats 11GB in 4 days!!!! Why? Is never happened! It seams it not consider the downloaded music on my iphone but download all in streaming.... Someone else has...

Casual Listener

Hello, starting from the last update (the one with the equalizer, thanks! good news) Spotify eats 11GB in 4 days!!!! Why? Is never happened! It seams it not consider the downloaded music on my ipho...

Peter__

Community Legend

551 Views

2 replies

0 likes

Premium
  • 551 Views
  • 2 replies
  • 0 likes

Solved!! Brazil accounting - BRL or USD ?

Hi there, I signed up one month ago to premium in Brazil but the bank took about $30BRL of comission regarding this first payment. I just want to confirm that payment is in BRL and not in USD, coz local currency in Brazil is BRL ! I just checked my s...

Casual Listener

Hi there, I signed up one month ago to premium in Brazil but the bank took about $30BRL of comission regarding this first payment. I just want to confirm that payment is in BRL and not in USD, c...

kalssbr

Casual Listener

748 Views

2 replies

0 likes

Account
Premium
  • 748 Views
  • 2 replies
  • 0 likes

Solved!! My account info is wrong and I can't change it. Now I can't even log in!!

I've tried several times to access my account and have found that the email address is wrong (I never entered that email address, which leads me to believe the account has been hacked). When I did manage to get in by some fluke, I found I couldn't ch...

Casual Listener

I've tried several times to access my account and have found that the email address is wrong (I never entered that email address, which leads me to believe the account has been hacked). When I did ma...

Peter__

Community Legend

1556 Views

8 replies

0 likes

  • 1556 Views
  • 8 replies
  • 0 likes

Another 'wrong country' issue - changed on profile ages ago, still wrong

Sent a support request about a month ago on this, still no reply I recently moved to Finland from the UK. When I got errors about being in the wrong country, I went into my profile and changed it to Finland. However, if I look at my account page, it ...

Visitor

Sent a support request about a month ago on this, still no reply 😞   I recently moved to Finland from the UK. When I got errors about being in the wrong country, I went into my profile and ...

Jamie

Spotify Legend

645 Views

3 replies

0 likes

  • 645 Views
  • 3 replies
  • 0 likes

Solved!! Can't disconnect from Facebook

I have a premium account with a dedicated spotify username and while messing around I connected my spotify to my facebook. Now I cant get rid of it. I dont want to connect to a different facebook account - just have no facebook connection. I tried di...

Regular

I have a premium account with a dedicated spotify username and while messing around I connected my spotify to my facebook. Now I cant get rid of it.   I dont want to connect to a different f...

swhitmee

Regular

4821 Views

17 replies

0 likes

Account
Premium
  • 4821 Views
  • 17 replies
  • 0 likes

Completely cancelling my subscription to purchase Premium instead of "converting" from Unlimited.

Yesterday I purchased Unlimited not knowing it wouldn't remove ds on my tablet. Now I want to purchase Premium but I either have to wait for my Unlimited to expire (which I don't want to do) or pay the difference but only get half time Premium (which...

Regular

Yesterday I purchased Unlimited not knowing it wouldn't remove ds on my tablet. Now I want to purchase Premium but I either have to wait for my Unlimited to expire (which I don't want to do) or pay t...

xWhiteeey

Regular

727 Views

7 replies

0 likes

Premium
Subscription
Unlimited
  • 727 Views
  • 7 replies
  • 0 likes

upgraded to premium from trial

I want to make sure my trial is not still running after I upgraded. Don't want to get charged twice

Newbie

I want to make sure my trial is not still running after I upgraded. Don't want to get charged twice

Peter__

Community Legend

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

problems to make my premium subscription (BRAZIL USER)

I'm from Brazil and I'm having trouble making my premium subscription. I access the link, fill in all the fields related to personal data, I am redirected to a page related to payments. Add all the data from my credit card, I click confirm and the sy...

Newbie

I'm from Brazil and I'm having trouble making my premium subscription. I access the link, fill in all the fields related to personal data, I am redirected to a page related to payments. Add all t...

Peter__

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

"Connect to facebook"-button showing even though i'm already connected to facebook

My spotify account suddenly got connected to my friend's facebook account, and i can't change it back to my own. I know i can go to Edit>Preferences>Social network>Disconnect from facebook, but this button isn't working properly and instead shows "co...

Newbie

My spotify account suddenly got connected to my friend's facebook account, and i can't change it back to my own. I know i can go to Edit>Preferences>Social network>Disconnect from faceb...

Peter__

Community Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Artist ASG has 2 different bands attached to 1 name

The band "ASG" is a rock band. Another "ASG" is apparently a rap group. Can you please split this into 2 artist pages.

Newbie

The band "ASG" is a rock band.  Another "ASG" is apparently a rap group.  Can you please split this into 2 artist pages.

Bistany22

Gig Goer

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

linking second facebook account to spotify?

Hi there My husband and I are using the same spotify account. Is it possible to link both our facebook accounts to one and the same spotify account? At the moment it is only connected to mine, but we would like to be able to access to playlist of his...

Newbie

Hi there   My husband and I are using the same spotify account. Is it possible to link both our facebook accounts to one and the same spotify account?  At the moment it is only conn...

Jonahman10

Roadie

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes