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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84334 Views

9 replies

2 likes

Account
Login
  • 84334 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660771 Views

13 replies

4 likes

Account
  • 660771 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742442 Views

18 replies

29 likes

  • 742442 Views
  • 18 replies
  • 29 likes

Superuser Contribution Cant change my country

PlanPremiumCountrySwissDevicePCOperating SystemWindows 11 My Question or IssueI need to change my country but i cant, i already put my swiss debit card and still in my origin country not my new country

Casual Listener

  Plan Premium Country Swiss Device PC Operating System Windows 11   My Question or Issue I need to change my country but i cant, i already put my swiss debit card and still in m...

alexnahmias

Visitor

820 Views

7 replies

1 likes

Account
  • 820 Views
  • 7 replies
  • 1 likes

My friends cant find me via display name how can ı be visible by display

My friends can not find me via my display name even if profile visibility option is activated. Can you please help me how can i be visible via my display name? I wanna be visible when they search my name and surname directly

Visitor

My friends can not find me via my display name even if profile visibility option is activated. Can you please help me how can i be visible via my display name? I wanna be visible when they search my ...

Maxim

Spotify Star

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something went wrong" message when loggin in with facebook on all devices

Since 3 days now im logged out spotify on all of my devices, when i try to log in with Facebook i get a message "Something went wrong"This happens on my phone (tried reinstalling), webbrowser, desktop app.The facebook email is blocked so I cant recie...

Visitor

Since 3 days now im logged out spotify on all of my devices, when i try to log in with Facebook i get a message "Something went wrong" This happens on my phone (tried reinstalling), webbrowser, de...

Ivelina

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution my profile shows another account?

PlanPremiumDeviceOneplus 6T My Question or IssueWhen other people want to view my profile, it does show my profile like it should. But when they click on ''view all playlists'' it suddenly show another account? Maybe an old account of mine, but I hav...

Visitor

Plan Premium Device Oneplus 6T   My Question or Issue When other people want to view my profile, it does show my profile like it should. But when they click on ''view all playlists'' it su...

Ivelina

Moderator

376 Views

1 replies

0 likes

Account
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution release not available on the kids / wifes account, but it is on my account (family subscription)

Famiy plan. we live in Belgium, there the kid / wife wanted to add the new K3 album to their playlist (children oriented group - so no profanity issue). For me the owner of the group I can add it, both on the PC and on the samsung galaxy s21. For my ...

Newbie

Famiy plan.   we live in Belgium, there the kid / wife wanted to add the new K3 album to their playlist (children oriented group - so no profanity issue). For me the owner of the group I can a...

Joan

Moderator

234 Views

1 replies

0 likes

Account
  • 234 Views
  • 1 replies
  • 0 likes

Solved!! Unable to log in to accounts page using Samsung account

PlanPremiumCountryIreland DeviceSamsung Galaxy S22 Ultra My Question or IssueI have removed some login settings this morning (Facebook and email/password) and only have login with Samsung left. I can log in to the app just fine but when I try to log ...

Casual Listener

Plan Premium Country Ireland  Device Samsung Galaxy S22 Ultra    My Question or Issue I have removed some login settings this morning (Facebook and email/password) and only hav...

Sanscho

Casual Listener

671 Views

2 replies

0 likes

Account
Login
Security
  • 671 Views
  • 2 replies
  • 0 likes

Payment Failed While Subscribing to Spotify Premium (3-Month Free Trial)

Plan:Free (attempting to upgrade to Premium)Country:Sri LankaDevice:Windows 11 PCOperating System:Windows 11My Question or Issue:I attempted to subscribe to Spotify Premium under the 3-month free trial offer, but my payment failed. I received the mes...

Newbie

Plan: Free (attempting to upgrade to Premium) Country: Sri Lanka Device: Windows 11 PC Operating System: Windows 11 My Question or Issue: I attempted to subscribe to Spotify Premium under th...

Mgreen3

Casual Listener

1447 Views

4 replies

0 likes

Account
Free
Other
Premium
Subscription
  • 1447 Views
  • 4 replies
  • 0 likes

Playlist gone when switching from Free plan to Duo

PlanFree to DuoCountrySout AfricaDevice Samsung Galaxy S22 and Dell Laptop, Macbook Pro late 2016)Operating SystemAndroid Oreo, Windows 11 My Question or IssueI previously had a free plan registered under my email address. When switching to duo under...

Visitor

Plan Free to Duo Country Sout Africa Device  Samsung Galaxy S22  and Dell Laptop, Macbook Pro late 2016) Operating System Android Oreo, Windows 11   My Question or Issue ...

Maxim

Spotify Star

233 Views

1 replies

0 likes

Account
  • 233 Views
  • 1 replies
  • 0 likes

Using Spotify in an unsupported country/region

Hi everyone, As a loyal Spotify user for the past 6 years (last location was Canada), there is only one issue I'm facing which is using the service from an unsupported country, which I'm currently residing in at the moment. For the last few years, I'...

Music Fan

Hi everyone,   As a loyal Spotify user for the past 6 years (last location was Canada), there is only one issue I'm facing which is using the service from an unsupported country, which I'm cur...

katarighe

Music Fan

1836 Views

4 replies

0 likes

Account
Free
Premium
  • 1836 Views
  • 4 replies
  • 0 likes

Superuser Contribution Subscription charged on my credit card but I don't know the user

Hello, I'm paying for a subscription but I don't know how to log in. I don't know the account to use. Thanks in advance for your help!!!

Newbie

Hello,   I'm paying for a subscription but I don't know how to log in. I don't know the account to use.   Thanks in advance for your help!!!

Not applicable

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

How can i delete an old account?

I have an old account that i cant long intro ,i have no email or anything to connect intro for it i want ti be deleted because it has my photo and i just want it to be gone ,thanks for listening

Visitor

I have an old account that i cant long intro ,i have no email or anything to connect intro for it i want ti be deleted because it has my photo and i just want it to be gone ,thanks for listening

Maxim

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Merging/canceling account I can’t access

Hello! I have been apart of Spotify for almost 2 years. This is a new account that I made so I could post this comment. The original account that I had is now blocked because the email I used was given to me by my high school and that email is now ou...

Newbie

Hello! I have been apart of Spotify for almost 2 years. This is a new account that I made so I could post this comment. The original account that I had is now blocked because the email I used was giv...

Maxim

Spotify Star

234 Views

1 replies

0 likes

Account
  • 234 Views
  • 1 replies
  • 0 likes

I am not able to join a family plan with the shared link

When I click on the link to connect my account to a family account, I get a try again message. I have done this over several days and had new links sent but I’m not sure what the issue is

Visitor

When I click on the link to connect my account to a family account, I get a try again message. I have done this over several days and had new links sent but I’m not sure what the issue is

Maxim

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Plans that include adult and child.

PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy daughter (under 18) lives with my ex (so not the same address as mine). Can I get an acc...

Casual Listener

Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My daughte...

Maxim

Spotify Star

372 Views

3 replies

0 likes

Subscription
  • 372 Views
  • 3 replies
  • 0 likes

How to delete second account with no access to old email address

There needs to be an FAQ on how to delete a second account if you can’t access your old email connected to secondary account.

Newbie

There needs to be an FAQ on how to delete a second account if you can’t access your old email connected to secondary account.

Billy-J

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution receiving a message that I haven't paid for december while I already paid?

I paid for the month of december and I have a proof on my bank statement that the money has been taken off. But I keep receiveing a message on Spotify that I havent paid yet, why? How can I fix this?

Newbie

I paid for the month of december and I have a proof on my bank statement that the money has been taken off. But I keep receiveing a message on Spotify that I havent paid yet, why? How can I fix this?

Joan

Moderator

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes