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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83329 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104304 Views
10 replies
3 likes
I just moved from Germany to New Zealand for a one year stay abroad and I have a normal Spotify subsctiption. After my spotify stopped working I switched the country settings to NZ but it is still not working and keeps telling me that I only have a s...
I just moved from Germany to New Zealand for a one year stay abroad and I have a normal Spotify subsctiption. After my spotify stopped working I switched the country settings to NZ but it is still no...
Moderator
1652 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S25 Ultra)Operating System(Android 15) My Question or IssueI'm trying to listen to some podcasts on my phone but realized that when I signed up somehow Spotify listed my country as "Venezuela RB". ...
Plan Premium Country United States Device (Samsung Galaxy S25 Ultra) Operating System (Android 15) My Question or Issue I'm trying to listen to some podcasts on my phone but realized...
Spotify Star
1191 Views
3 replies
0 likes
PlanPremiumCountryUkraineDevice(IPhone 12 pro max) Operating System(iOS 18.4.1) My Question or IssueHalf of the artists and their bios are written in Japanese. I reinstalled the program, logged out of my account and changed the language. Nothing help...
Plan Premium Country Ukraine Device (IPhone 12 pro max) Operating System (iOS 18.4.1) My Question or Issue Half of the artists and their bios are written in Japanese. I reinsta...
Spotify Star
373 Views
1 replies
1 likes
Plan PremiumCountry DeviceIPhone 11 My Question or IssueWhen I go to log into my account with my email it says the email is not attached to an account but when I go to create a new account with the same email it says that it IS attached to an account...
Plan Premium Country Device IPhone 11 My Question or Issue When I go to log into my account with my email it says the email is not attached to an account b...
Roadie
328 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
495 Views
1 replies
0 likes
PlanPremium/Family PlanCountryCanadaDevicePCOperating SystemWindows 10My Question or IssueHow do I batch search, or force, spotify to find a whole bunch of songs? I have a playlist (~5000 songs) where a number of them are greyed out. Some are local f...
Plan Premium/Family Plan Country Canada Device PC Operating System Windows 10 My Question or Issue How do I batch search, or force, spotify to find a whole bunch of songs? I have a ...
Newbie
2657 Views
7 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I want to change my e-mail adress, because my past mailbox is not available for me any more, but it needs passwor...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I want to change my e-mail ad...
Community Legend
308 Views
1 replies
0 likes
PlanPremium CountryUnited Kingdom DeviceGoogle Pixel 7 on Android 15 (mine), and other Android phones (friends') My Question or IssueFor maybe ~2-3 years now, I've had issues with sharing my profile to others and loading my profile on my phone.When I...
Plan Premium Country United Kingdom Device Google Pixel 7 on Android 15 (mine), and other Android phones (friends') My Question or Issue For maybe ~2-3 years now, I've ...
Moderator
901 Views
3 replies
1 likes
I keep getting this message when I try to login on my phone . You're offline. Check your connection and try again. I’ve reinstalled the app ,cleared cache , tried creating a new account , even tried on a different phone , same issue. The player on my...
I keep getting this message when I try to login on my phone . You're offline. Check your connection and try again. I’ve reinstalled the app ,cleared cache , tried creating a new account , even tried ...
Moderator
443 Views
1 replies
0 likes
PlanPremium familyCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue**bleep** asking to confirm a change of email address, none of us have changed our email a...
Plan Premium family Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue **bleep**...
Moderator
6110 Views
15 replies
1 likes
PlanDuo PremiumCountryUSADeviceSamsungOperating SystemAndroid My wife and I have shared a Duo Premium account for a few years. She doesn't receive ads during music, so it appears she has some premium features. However, she does not have access to aud...
Plan Duo Premium Country USA Device Samsung Operating System Android My wife and I have shared a Duo Premium account for a few years. She doesn't receive ads during music, so it appea...
Spotify Star
311 Views
1 replies
0 likes
Last week, february 7, I purchase a gift card of 3 motnhs premium for someone else. And I choose to sent the email with the gift for this tuesday. I was wondering if I could cancel this email. Or canceling the gift card. I dont mind using the giftcar...
Last week, february 7, I purchase a gift card of 3 motnhs premium for someone else. And I choose to sent the email with the gift for this tuesday. I was wondering if I could cancel this email....
Moderator
1971 Views
3 replies
0 likes
Hi, I’m on the Duo subscription. I’m the primary account holder, the other person is not getting ads and can skip but I am getting adds and cannot skip.
Hi, I’m on the Duo subscription. I’m the primary account holder, the other person is not getting ads and can skip but I am getting adds and cannot skip.
Moderator
213 Views
1 replies
0 likes
I said that I was not the one who changed the email address and then changed my password because it appeared. I had been hacked now my password has been again changed and I can no longer access my Spotify account.
I said that I was not the one who changed the email address and then changed my password because it appeared. I had been hacked now my password has been again changed and I can no longer access my Sp...
Spotify Star
249 Views
1 replies
0 likes
I signed up my artist account through my personal email/Spotify account, but I would like to change it to its own Spotify account and email separate from my personal one, how can I do this?
I signed up my artist account through my personal email/Spotify account, but I would like to change it to its own Spotify account and email separate from my personal one, how can I do this?
Spotify Star
2411 Views
1 replies
1 likes
For the life of me I cannot get into my Plan Manager account for my premium family plan - instead it reroutes me to another account listed as a family member in said account. I have tried all my emails I usually use but can not get in. Help!
For the life of me I cannot get into my Plan Manager account for my premium family plan - instead it reroutes me to another account listed as a family member in said account. I have tried all my emai...
Spotify Star
528 Views
1 replies
0 likes
My account was connected to an email that was deleted and I can't get back into it. Is there any way to recover it and change the email? I have the link to the profile and the email that it connected to but I can't sign in.
My account was connected to an email that was deleted and I can't get back into it. Is there any way to recover it and change the email? I have the link to the profile and the email that it connected...
Visitor
6179 Views
7 replies
0 likes
My bank account debited 3 times this month,??I have one account R64,99. Why
My bank account debited 3 times this month,?? I have one account R64,99. Why
Spotify Star
172 Views
1 replies
0 likes
PlanFree (can't join Premium Duo)CountryAustraliaDeviceiPhone 13Operating SystemWindows 11 My Question or IssueMy spouse has a premium duo account in Australia. My spotify account was registered in the Philippines but I can't change the country, henc...
Plan Free (can't join Premium Duo) Country Australia Device iPhone 13 Operating System Windows 11 My Question or Issue My spouse has a premium duo account in Australia. My spotify ac...
Spotify Star
262 Views
1 replies
0 likes
My bank was bought out by another bank and my debit card that I use to pay by bill changed. I entered my new card in yesterday, but I still have no service. Need to talk to representative to see what is issue.
My bank was bought out by another bank and my debit card that I use to pay by bill changed. I entered my new card in yesterday, but I still have no service. Need to talk to representative to see...
Moderator
574 Views
3 replies
0 likes
