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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89038 Views

9 replies

2 likes

Account
Login
  • 89038 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759555 Views

18 replies

29 likes

  • 759555 Views
  • 18 replies
  • 29 likes

Solved!! Premium and 2 month free offer

I just last week finally decided to get a premium account with spotify and am very happy with it! Today I received a ad message that you can get 3 months premium for the price of one. Because I registered just a couple of days ago, I believe I should...

Newbie

I just last week finally decided to get a premium account with spotify and am very happy with it! Today I received a ad message that you can get 3 months premium for the price of one. Because I regis...

daaviid_eng

Newbie

849 Views

3 replies

0 likes

Free
Premium
Subscription
  • 849 Views
  • 3 replies
  • 0 likes

Picture and name on my account is wrong and will not change

My daughter has done something on my Spotify premium account and it now shows her name and pciture. It also shows all her friends. I have tried resetting it - waited a couple of days - tried resetting it again. Nothing I do seems to clear the incorre...

Casual Listener

My daughter has done something on my Spotify premium account and it now shows her name and pciture.  It also shows all her friends.  I have tried resetting it - waited a couple of days - tr...

Joe

Community Legend

429 Views

5 replies

0 likes

  • 429 Views
  • 5 replies
  • 0 likes

community search function results ctrl+click

When ctrl+clicking search results from this website's search box, I do not get results opening in new tabs, as I should. This makes it tedious to check whether my complaints are already covered in another thread (they never are) using Firefox 27.0.1 ...

Gig Goer

When ctrl+clicking search results from this website's search box, I do not get results opening in new tabs, as I should. This makes it tedious to check whether my complaints are already covered in an...

thatloginisalre

Gig Goer

591 Views

6 replies

0 likes

Other
  • 591 Views
  • 6 replies
  • 0 likes

Congratulations! You have a new rank in the Spotify Community

Congratulations! You have a new rank in the Spotify Community As a result of your clicking this link you have earned a new rank. Your new rank is Venue Enterer. Congratulations! You have a new rank in the Spotify Community As a result of your reading...

Gig Goer

Congratulations! You have a new rank in the Spotify Community As a result of your clicking this link you have earned a new rank. Your new rank is Venue Enterer.   Congratulations! You ha...

jporter2021sgis

Gig Goer

1112 Views

5 replies

1 likes

Other
  • 1112 Views
  • 5 replies
  • 1 likes

Premium/Playlists Deleted, Posted Solution Unhelpful.

Hello,I changed my facebook password today, deleted Spotify from my apps, and chose to log out of all devices. When I tried to log back in, all my playlists and premium status was gone. I looked at the solution posted on your forums, but I made the a...

Visitor

Hello, I changed my facebook password today, deleted Spotify from my apps, and chose to log out of all devices. When I tried to log back in, all my playlists and premium status was gone. I looked ...

Grace

Spotify

336 Views

3 replies

0 likes

Account
Premium
Subscription
  • 336 Views
  • 3 replies
  • 0 likes

Deleting my account

I'm not sure how to delete my account. I've already sent an email twice to the website since I'm not gonna use it anymore. Can someone please help me?

Newbie

I'm not sure how to delete my account. I've already sent an email twice to the website since I'm not gonna use it anymore. Can someone please help me?

Joe

Community Legend

481 Views

6 replies

0 likes

Account
  • 481 Views
  • 6 replies
  • 0 likes

Putting Spotify on a computer with no internet access

Hi! I was wondering if it is possible to put spotify onto a computer that doesn't have internet access, then somehow access my offline playlists? I have a USB drive that has Spotify loaded onto it, but I'm not sure how I can access my offline playlis...

Newbie

Hi!   I was wondering if it is possible to put spotify onto a computer that doesn't have internet access, then somehow access my offline playlists? I have a USB drive that has Spotify loaded...

Peter__

Community Legend

296 Views

2 replies

0 likes

  • 296 Views
  • 2 replies
  • 0 likes

hacked

I need my account logged out...someone is using it

Casual Listener

I need my account logged out...someone is using it

Peter__

Community Legend

298 Views

3 replies

0 likes

  • 298 Views
  • 3 replies
  • 0 likes

No puedo pagar suscripcion

Alguien sabe si se puede pagar la suscripcion con tarjeta de credito americna express???

Newbie

Alguien sabe si se puede pagar la suscripcion con tarjeta de credito americna express???

javier15

Newbie

1341 Views

2 replies

0 likes

  • 1341 Views
  • 2 replies
  • 0 likes

HELP ME

ive recently started paying for a subscription 4.99 per month (which i did on my laptop) but when i access my account on my phone im still on the free service ! can anyone help ?

Newbie

    ive recently started paying for a subscription 4.99 per month (which i did on my laptop) but when i access my account on my phone im still on the free service ! can anyone h...

Joe

Community Legend

220 Views

1 replies

0 likes

Account
Subscription
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! I have no Creditcard, and i can't get premium.

Hello, I haven't got a creditcard, so i can't buy premium. Also there is a 30 day free trial, but you can't ''buy'' this with a spotify card, only with creditcard. So now i am stuck... Help me out please. Pepijn

Casual Listener

Hello, I haven't got a creditcard, so i can't buy premium. Also there is a 30 day free trial, but you can't ''buy'' this with a spotify card, only with creditcard. So now i am stuck... Help me ...

Joe

Community Legend

604 Views

7 replies

0 likes

  • 604 Views
  • 7 replies
  • 0 likes

Solved!! Deleting account

I have been trying to delete my accoubt for quite a while now and nothing is working. I cant find an "about us" button anywhere on spotify please pleas can somebody explain how i am suppose to do this??:"(

Casual Listener

I have been trying to delete my accoubt for quite a while now and nothing is working. I cant find an "about us" button anywhere on spotify please pleas can somebody explain how i am suppose to do thi...

Amandadana

Casual Listener

656 Views

3 replies

0 likes

  • 656 Views
  • 3 replies
  • 0 likes

I lost my account

Please I need help. I have an account in the pc that I always used and in which i have all my songs. (It was connected with Facebook) But accidentally I connected another Spotify account with the same facebook, and now the old one it's no where. I ha...

Newbie

Please I need help. I have an account in the pc that I always used and in which i have all my songs. (It was connected with Facebook) But accidentally I connected another Spotify account with the sam...

Adam

Roadie

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

gift card to pay for 3 for 1 offer

How can I pay for the 3 for 1 offer using a spotify gift card? Many thanks!

Newbie

How can I pay for the 3 for 1 offer using a spotify gift card? Many thanks!

blake

Community Legend

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

user name

I will need to change my user name. so my temporary password will be accepted

Newbie

I will need to change my user name.  so my temporary password will be accepted

Peter__

Community Legend

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

Account not Changed from free to premium when activating unidays discount

Hey All Just tried to activate my unidays code for my premium account, which apparently was successful (i have been charged the £5) Yet my account is still down as a free account, not a premium one, could anyone help me with this. Cheers

Casual Listener

Hey All   Just tried to activate my unidays code for my premium account, which apparently was successful (i have been charged the £5) Yet my account is still down as a free account, not a pr...

vondracken

Casual Listener

705 Views

6 replies

0 likes

  • 705 Views
  • 6 replies
  • 0 likes

Playlist gone!! FB account!!

Hello, I already try to find the solution on this side,but I still don' find... My problem it's I was always used spotify with my fb log in, and now I want to create a new acoount so I disconnect my fb on the spotify and FB too. Also I uninstall spot...

Casual Listener

Hello, I already try to find the solution on this side,but I still don' find... My problem it's I was always used spotify with my fb log in, and now I want to create a new acoount so I disco...

yushan

Casual Listener

296 Views

2 replies

0 likes

  • 296 Views
  • 2 replies
  • 0 likes

It says that my country is not the right one when it is.

Hello. I created my account in the us but I'm from belgium, so it says that I have to change it but when I go to change it it's already belgium, so I tried the premium 30 days thinking it will solve the problem but it doesn't, still can't listen to m...

Casual Listener

Hello. I created my account in the us but I'm from belgium, so it says that I have to change it but when I go to change it it's already belgium, so I tried the premium 30 days thinking it will solve ...

NigelNigelNigel

Casual Listener

410 Views

6 replies

0 likes

  • 410 Views
  • 6 replies
  • 0 likes

Bought premium on the wrong account

So, my premium was running out on my account and I renewed my subscription on it. Or so I thought. The Spotify website had automatically logged me in through my facebook, which resulted in me paying for premium on an account I've never used, and neve...

Newbie

So, my premium was running out on my account and I renewed my subscription on it. Or so I thought. The Spotify website had automatically logged me in through my facebook, which resulted in me payin...

Peter__

Community Legend

317 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 317 Views
  • 1 replies
  • 0 likes

Spotify free,- all songs lost , alla låtar borta från gamal design

Tja !Vad skedde med Spotfiy efter "ansiktslyftet" eller sk "nya" layouten om än det vart ett tag nu det pågått. Alla mina låtar på (ej premium val)l är totalt väck och ohittat som jag reggades i listan? Dvs katalogen med alla låtar eller om det var "...

Casual Listener

Tja ! Vad skedde med Spotfiy efter "ansiktslyftet" eller sk "nya" layouten om än det vart ett tag nu det pågått. Alla mina låtar på (ej premium val)l är totalt väck och ohittat som jag reggades i ...

Peter__

Community Legend

225 Views

1 replies

0 likes

Account
  • 225 Views
  • 1 replies
  • 0 likes