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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My subscription status still says free when I've been paying thru paypal for months now. I know I have at least two logins and both say's free not premium. Could I have another one that I'm not aware of? I already contacted the support team Case # 01...
Hi, a few days ago I received an email saying that payment via paypal bounced.This is weird, as paypal has direct acces to my bankaccount. Anyhow: I checked my paypal account and all looked good.Then I noticed a flashy warning in spotify itself, so I...
My sister uses a single spotify, and recently my phone restart my data on my phone. When I installed Spotify, I logged into my account and I wasn't get any of my premium. I'm still paying for it but its been 2 weeks since my Spotify don't work. I use...
While attempting to upgrade to the 3-for-1 Premium deal, I keep getting a message that says, "Purchase is currently not available." I have tried a different browser and a different computer to no avail. Customer service suggested I contact my bank, b...
Hi, I have an unlimited account and pay 4.99 per month. Everything has been working fine until the last few days. Now I can't play any music I search for. The artist comes up and the album with the list of tracks but it won't let me play a track I ch...
I used 1 laptop and 2 mobile devices for my premium account, everything worked fine for years. By mistake I added a 3rd one ... now I cannot get my laptop back to the offline-modus, even after kicking out one of the mobile devices. Who can help me? W...
Hello. Forgot to update new credit info so got free. But i came over a deal 3 month premium for 9,99 US$. It was sucsessully transfered 9,99 US$ from my bank account June 17th. But is my account now Premium? No, did'nt even get a email about the purc...
hello! i´m from mexico and i found they start selling spotify gift cards on the convenience stores but any time i try to go premium with those cards it´s saids that´s not a valid payment form so i don´t now how to fix that ´cause i don´t want to use ...
Hello. I´ve bought unlimited 30 mins ago but its still the free version on my iphone 5S. Ive checked my account status on the web page and it says it is unlimited. Ive tried log in/log out a few times. Ive tried reinstall the spotify app Ive tried tu...
I want to deactivate my facebook account but cannot access spotify if i do, how do i continue my spotify subscription but log in with a normal username & not facebook
Hallo, I just discovered that Spotify charged me for 1 full month (may) when I actually signed up on 31st of may. It feel like a scam to be charged for full month when using the account for half of the last day of the month. Regards, Mladen
Hello, I need your help. I started in with my Facebook account, but really what I want is to create an account with my mailbox but it says already used (facebook), and I want to open a premium account with that email. I request the change because I'm...
Hi Im in UK and want to buy a 6 months premium subscription gift card for a friend in Holland. After reading the T&C's and browsing the forum it still remains somewhat unclear if it's possible (I've seen an issue resolved for a guy from UK who bought...
hello i have two iphones, if i subscrive to premium what to i get? Can i have acess to my acount in both mobile phones? Thanks
I'm currently stationed overseas and I've been here for the past three years. I've had my spotify account for over a year (I think about two years, I don't exactly remember) and now suddenly I can't use it because my country does not match my IP addr...
is there a way i can change from email account to another? i signed up with my outlook.com account...I want to switch back to my gmail.com so i get all updates from the forums...etc to that account Thanks
Will I receive new receipt when my payment has already been made?
I have tried several times to reset my password, but then afterworth spite this unable to log in?
This is the third time im writing to you about this problem. At first i couldnt login on saturday so i tried to reset my password but didnt receive a password reset-mail, so i wrote to you about this problem, didnt get any answer so i tried to contac...
I've been trying to get in touch with you guys' customer support for a few days, and I've gotten nowhere. I was charged for a premium subscription that I cancelled, and I would like my money back. I explained this in the form, I got the response emai...