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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So, my account is registered with my email address, no problems there.But when I try to upgrade other personal information, like postal code and phone type, it just says:"Another account is already registered with this email address."I get that you c...
It is so awakward when we are listening to spotify in the office and a WAAAYYY T.M.I. ad comes on every 15 minutes about tampons or pads just because I'm registered as a girl. Is there anyway to have sensored ads for that and other crude ads- it's wa...
Hi, I regretably signed up for premium having logged in to Spotify for the first time using Facebook. Having accidentally merged this premium account with my old spotify account (jake_murray), I can no longer access my premium service as every time I...
I have just moved to Italy with work. In the UK I was able to listen to my playlists offline, since moving to Italy my playlists appear to be buffering all the time, surely this should not be happening if they are available offline!!! I am using the ...
How can i delete my spotify account I tried everything I already send the email to them more then twice the this haven't reply to tell me if my account is deleted or not I really want to delete my account :/.
Hi, when i add a song to favorites it's not really added. Since 4 months i can't add any favorites anymore. How is this possible? Hope someone can explain it to me. thanks.
I just last week finally decided to get a premium account with spotify and am very happy with it! Today I received a ad message that you can get 3 months premium for the price of one. Because I registered just a couple of days ago, I believe I should...
This was before a green point, which said you allready have it in one of your folders. Now i can spotifiy the same song 20 times and can put it allways like a new song in my playlists.....than i have it 20 times in the same playlist which i use offli...
A couple months ago I downloaded a free service from Spotify off facebook. I never purchased any subscription or entered in any kind of credit card information. I enjoyed the service until I found out a few days ago that my girlfriend's maxed out cre...
Hello, I live in Germany with a german IP adress. The country in my account is Germany too. But I can't login anymore. Error message is: my 14 days trial period for other countries is over. But I wasn't away?! Can you help me? I wrote this problem to...
My email has been hacked and i have forgotten the security questions. And i have also forgott the password to spotify, what should i do? i can't change my password to spotify beacuse it send the right password to my hacked email... sry for bad englis...
Spotify crashed on my Pc, when i lgged back in my username, email address, all of my profile information has changed to another account belonging to someone else. I have also lost all of my playlist. i need this sorted. i have emailed spotify but got...
Hello, I want to delete my account. I have searched and the only way i've seen is by using the "contact us" page. I sent a message 3 weeks ago yet this account is still active.What is the point of jumping through hoops to delete an account? Why not a...
After using Spotify for years and paying for about two... I'm done with
this. I love the music selection, but I'm sorry the customer service is
a joke.
A company can be said to be judged not on their products
but how they treat their customers. Spoti...
Something very strange is happening with my account this morning. I opened a case and also wanted to post here. My device streaming is getting interrupted and it appears that another device called "Seth's iphone" is somehow linked to my account and s...
Hi, I have purchased a three months spotify gift card for £30, however, my attempts to redeem it have failed. The pin is refused with the warning message, "The Premium code you entered is invalid. Please check that you have typed it correctly", This ...
Hello. Since a few weeks i've moved to a different country (New Zealand). I canceled my premium for now because I'm short on money. Now I get this message, your free account cant be for longer then 14 days in a foreign country. I'll be for 6 months i...
ayude pleasee a eliminar esta cuenta de spotify a alguien de mi famila se le ocurrio activar la preuba y se le olvido la contraseña y no puedo cancelar y lo que quiero es eliminar esta cuenta spotify por favor ayuda help
Hello i tryed to get premium and i live in Canada and it won't allow my Credit card Whats up?
I'm sorry if I have confused anyone with this question. When I shuffle my music, some songs begin to play that I did not add to my playlist. For example, I have the album The Black Parade by My Chemical Romance. Then some song from another album of t...