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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263759 Views
  • 790 replies
  • 81 likes
  • Account
  • 263759 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129181 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129181 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72082 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72082 Views
  • 63 replies
  • 8 likes

All my playlists are gone and lost my premium status

What's going on with spotify??? I logged on both my android and desktop , all my playlists, favourites and data is gone and it has been a week since I noticed it, I've been waiting for a change hoping it was just a glitch in the system. I had a premi...

  • Casual Listener
  • What's going on with spotify??? I logged on both my android and desktop , all my playlists, favourites and data is gone and it has been a week since I noticed it, I've been waiting for a change hop...
  • Temi1234
  • Casual Listener
  • 263 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
  • 263 Views
  • 6 replies
  • 0 likes

Support

Hi so is anyone else having a lot of trouble with spotify support replying to their emails? It's been so difficult to get a response from them I'm just glad I haven't started paying for my subscription yet because I still can't access my account afte...

  • Regular
  • Hi so is anyone else having a lot of trouble with spotify support replying to their emails? It's been so difficult to get a response from them I'm just glad I haven't started paying for my subscripti...
  • Peter__
  • Community Legend
  • 198 Views
  • 3 replies
  • 0 likes
  • Account
  • 198 Views
  • 3 replies
  • 0 likes

Bad Gateway

Trying to upgrade my account, all I get is 502 Bad Gateway. Everytime I try. On phone and on laptop. Help?

  • Newbie
  • Trying to upgrade my account, all I get is 502 Bad Gateway. Everytime I try. On phone and on laptop.   Help?  
  • Adam
  • Roadie
  • 377 Views
  • 5 replies
  • 1 likes
  • 377 Views
  • 5 replies
  • 1 likes

Something went wrong - Gift Code

Hey People, First: Sorry for my bad English - I'm from Germany. Here is my problem: I have bought a Gift Card at the local Gas Station and now I want to enter the Code but if i type the Code in, the site keeps saying "Da ist wohl etwas schiefgegangen...

  • Newbie
  • Hey People,   First: Sorry for my bad English - I'm from Germany.   Here is my problem: I have bought a Gift Card at the local Gas Station and now I want to enter the Code but if i ...
  • 251 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 251 Views
  • 0 replies
  • 0 likes

Spotify's Song Selections

Why am I listening to Paul Simon Radio and Mos Def comes on? This is a very frustrating feature on Spotify. There should be a better filter for song selections. This really needs to be updated.

  • Newbie
  • Why am I listening to Paul Simon Radio and Mos Def comes on? This is a very frustrating feature on Spotify.  There should be a better filter for song selections. This really needs to be updated.
  • 111 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 111 Views
  • 0 replies
  • 0 likes

Premium

I am paying for Spotify but it keeps telling me I have to download Premium to play or do anything on it. What do I do?

  • Visitor
  • I am paying for Spotify but it keeps telling me I have to download Premium to play or do anything on it.  What do I do?  
  • user-removed
  • Not applicable
  • 234 Views
  • 8 replies
  • 0 likes
  • 234 Views
  • 8 replies
  • 0 likes

Recent account activity

I've some privacy trouble with my Spotify account that shows to everyone some stuff that I really don't want to. The first one is a playlist that is secret and that I've deleted but still is in 'Recent Activity' of my account and everyone can access ...

Screenshot-2014-02-28-15.51.21.png
  • Regular
  • I've some privacy trouble with my Spotify account that shows to everyone some stuff that I really don't want to. The first one is a playlist that is secret and that I've deleted but still is in ...
  • giu1io
  • Regular
  • 3011 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Security
  • 3011 Views
  • 4 replies
  • 0 likes

two of the same account

I have a very strange problem. I can not log in to my original account. now log on to the new account with the same user name. From the outset login through my account on Facebook. At first I thought that I lost data from your account but after a whi...

  • Newbie
  • I have a very strange problem. I can not log in to my original account. now log on to the new account with the same user name. From the outset login through my account on Facebook. At first I thought...
  • Peter__
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

"Set a password for your devices" section, "send email to set password" doesn't send any email

I tried it several times and checked my inbox and spam, but I got nothing. I got a premium account.Any clue on this?

  • Newbie
  • I tried it several times and checked my inbox and spam, but I got nothing. I got a premium account. Any clue on this?
  • Peter__
  • Community Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

No one can find me on spotify, name does not exist

Hi, I just subscribed on spotify but none of my friends can find me. What is the problem? My profil name is: Aileen Heuer but when you look for me on spotify nobody can find me. AIleen

  • Casual Listener
  • Hi,   I just subscribed on spotify but none of my friends can find me. What is the problem?   My profil name is: Aileen Heuer but when you look for me on spotify nobody can find me....
  • Peter__
  • Community Legend
  • 1145 Views
  • 1 replies
  • 0 likes
  • Account
  • 1145 Views
  • 1 replies
  • 0 likes

30 day trial

Hi i use my facebook account for spotify and i started to 30 day trial today and i close my facebook account and now everythink is gone i can log in but my trial and my playlists are gone please help me. account : alihanozk@hotmail.com can i get back...

  • Visitor
  • Hi i use my facebook account for spotify and i started to 30 day trial today and i close my facebook account and now everythink is gone i can log in but my trial and my playlists are gone please help...
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

Spotify Premium & Virgin Media Problems

Hi, I previously had a Spotify Premium subscription, through Virgin Media.. I had since cancelled this, but now i was to re-instate it. I have spoken to Virgin Media, and they had confirmed, that the premium Subscription is active on their side, but ...

  • Visitor
  • Hi,   I previously had a Spotify Premium subscription, through Virgin Media.. I had since cancelled this, but now i was to re-instate it.   I have spoken to Virgin Media, and they h...
  • Adam
  • Roadie
  • 512 Views
  • 3 replies
  • 0 likes
  • Premium
  • 512 Views
  • 3 replies
  • 0 likes

New Phone

I've just got a new phone and now my spotify is not working. I can log in, but when I search for songs it won't play that song, it will come up with options to Add to playlist, Star, Add to queue or share. I can play the radio but not the songs I or ...

  • Visitor
  • I've just got a new phone and now my spotify is not working. I can log in, but when I search for songs it won't play that song, it will come up with options to Add to playlist, Star, Add to queue or ...
  • Peter__
  • Community Legend
  • 270 Views
  • 7 replies
  • 0 likes
  • 270 Views
  • 7 replies
  • 0 likes

What data does Spotify send to advertisers?

I noticed this link in the footer of Spotify.com: http://info.evidon.com/pub_info/1120?v=1 This makes me think that Spotify is tracking my listening habits and selling them to advertisers. As a paying customer I would like the ability to opt out of A...

  • Music Fan
  • I noticed this link in the footer of Spotify.com: http://info.evidon.com/pub_info/1120?v=1   This makes me think that Spotify is tracking my listening habits and selling them to adverti...
  • Peter__
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

My account is disabled

Case Number 00728203 This morning I found my account is disabled and I have to make a new account to post this thread... I didn't make a chargeback for my payment, why is my account disabled because of that? Please check my account. account name: yuu...

  • Casual Listener
  • Case Number 00728203   This morning I found my account is disabled and I have to make a new account to post this thread...   I didn't make a chargeback for my payment, why is my acc...
  • Peter__
  • Community Legend
  • 260 Views
  • 4 replies
  • 0 likes
  • 260 Views
  • 4 replies
  • 0 likes

Disconnect from Facebook

Ive helped a friend making an account, then i would sync it with facebook, but it was on mine account.... So i cant log in to my spotify account, because then it go straight on his.. Ive used that account since about 2012 so i have many playlists i d...

  • Newbie
  • Ive helped a friend making an account, then i would sync it with facebook, but it was on mine account.... So i cant log in to my spotify account, because then it go straight on his.. Ive used that ac...
  • Peter__
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Problem Syncing with Facebook/Lost EVERYTHING

HELP! I recently updated Spotify and I've Lost EVERYTHING. I removed Spotify from my facebook for a while but returned it! I have NOTHING now! I'm beyond frustrated and lost a LOT of stuff! Playlists, Followers, and my Inbox which I was using to comm...

  • Casual Listener
  • HELP! I recently updated Spotify and I've Lost EVERYTHING. I removed Spotify from my facebook for a while but returned it! I have NOTHING now! I'm beyond frustrated and lost a LOT of stuff! Playlists...
  • user-removed
  • Not applicable
  • 260 Views
  • 7 replies
  • 0 likes
  • Account
  • 260 Views
  • 7 replies
  • 0 likes

Subscription

Hello last month I subscription too spotify and now a have spotify premium again. Why? I whant my money back!!// Jennica Berntsson@msn.com

  • Newbie
  • Hello last month I subscription too spotify and now a have spotify premium again. Why? I whant my money back!!// Jennica Berntsson <snip>@msn.com
  • Peter__
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
  • 167 Views
  • 1 replies
  • 0 likes

Old Account Help

So, I had an old account on here, associated with the email admin@forgesoft.org . And I lost my password to that premium, spotify account. I also lost access to the admin@forgesoft.org email, so I could not recover the forgotten password or security ...

  • Newbie
  • So, I had an old account on here, associated with the email  admin@forgesoft.org  . And I lost my password to that premium, spotify account. I also lost access to the  admin@forgesoft....
  • Peter__
  • Community Legend
  • 78 Views
  • 1 replies
  • 0 likes
  • 78 Views
  • 1 replies
  • 0 likes