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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Kane22
  • Casual Listener
  • 173376 Views
  • 697 replies
  • 57 likes
  • Account
  • 173376 Views
  • 697 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1091133 Views
  • 118 replies
  • 104 likes
  • Account
  • 1091133 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52050 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52050 Views
  • 58 replies
  • 8 likes

Can I deactivate devices

Hi I have a problem. Have had spotify for a couple months. I lend my account to a friend. And now I don't want him to use it. Is there anyway that I can deactivate his phone from using my account

  • Casual Listener
  • Hi I have a problem. Have had spotify for a couple months. I lend my account to a friend. And now I don't want him to use it. Is there anyway that I can deactivate his phone from using my account
  • Peter__
  • Community Legend
  • 2906 Views
  • 7 replies
  • 4 likes
  • 2906 Views
  • 7 replies
  • 4 likes

Duplicate account - please help delete

Hello,Last night I was attempting to separate my facebook account from my spotify account and thought I'd be clever and removed the spotify app from my facebook account. When I couldn't access my spotify account I reloaded the app but all this did wa...

  • Casual Listener
  • Hello, Last night I was attempting to separate my facebook account from my spotify account and thought I'd be clever and removed the spotify app from my facebook account. When I couldn't access my s...
  • littlemorepork
  • Casual Listener
  • 205 Views
  • 4 replies
  • 0 likes
  • Account
  • 205 Views
  • 4 replies
  • 0 likes

I gotta know why sounds soooo awesome!

Okay how the heck do you produce such bad-ass sound ?!? Over 3G even !?! Really, i want to know! I have purchased the same exact songs, played thru the same device (iPhone) thru the same sound system (AppleTV & stereo receiver) and the music sounds b...

  • Newbie
  • Okay how the heck do you produce such bad-ass sound ?!?  Over 3G even !?!  Really, i want to know!  I have purchased the same exact songs, played thru the same device (iPhone) thru the...
  • Peter__
  • Community Legend
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Unable to receive email to set a password for my devices

Hi, I'm new to Spotify and signed up primarily so I can listen via my Sonos Connect. Since I cannot log into Spotify on my Connect with Facebook credentials, I need a username and password to do so. I've gone thru the process about 5 times where Spot...

  • Casual Listener
  • Hi,   I'm new to Spotify and signed up primarily so I can listen via my Sonos Connect.  Since I cannot log into Spotify on my Connect with Facebook credentials, I need a username and pa...
  • rosierose
  • Casual Listener
  • 284 Views
  • 5 replies
  • 0 likes
  • 284 Views
  • 5 replies
  • 0 likes

Account mix iPad..

grrrrrr I have a very frustrating problem. I bought an iPad for my mom and I made her an spotify account. But I think also logged in once because I was having a nap with the iPad. So this is the problem: when I logged in on my personal PC, with my fa...

  • Newbie
  • grrrrrr   I have a very frustrating problem. I bought an iPad for my mom and I made her an spotify account. But I think also logged in once because I was having a nap with the iPad.  ...
  • Peter__
  • Community Legend
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Artist Bio Mistake

Could you please fix the pronouns and names used in reference to Lauara Jane Grace in the Against Me! bio

  • Newbie
  • Could you please fix the pronouns and names used in reference to Lauara Jane Grace in the Against Me! bio
  • Joe
  • Community Legend
  • 72 Views
  • 1 replies
  • 0 likes
  • Other
  • 72 Views
  • 1 replies
  • 0 likes

Can't get free minutes

Normally i would get free minutes every month or every week but now it always says i have 0 minutes left, do i really need to buy premium or is it a bug? Thanks.

  • Visitor
  • Normally i would get free minutes every month or every week but now it always says i have 0 minutes left, do i really need to buy premium or is it a bug?   Thanks.
  • user-removed
  • Not applicable
  • 121 Views
  • 5 replies
  • 0 likes
  • 121 Views
  • 5 replies
  • 0 likes

Solved!! My account has been hacked

Just like title says. My account has been hacked about week and half ago. I sended two support tickets and no response to this day. So I finally decided to register new account, and while registering it, it logged me into my old account. It so happen...

  • Regular
  • Just like title says. My account has been hacked about week and half ago. I sended two support tickets and no response to this day. So I finally decided to register new account, and while registe...
  • Sam
  • Spotify
  • 500 Views
  • 15 replies
  • 0 likes
  • Account
    Security
  • 500 Views
  • 15 replies
  • 0 likes

Disabling Facebook

HI I'm considering disabling my facebook account. I'm a premium Spotify subscriber and I'm worried that my Spotify use will be disrupted. Anyone know what the consequences of disabling Facebook are? thanks!

  • Music Fan
  • HI   I'm considering disabling my facebook account. I'm a premium Spotify subscriber and I'm worried that my Spotify use will be disrupted. Anyone know what the consequences of disabling Fac...
  • Sam
  • Spotify
  • 4810 Views
  • 15 replies
  • 0 likes
  • 4810 Views
  • 15 replies
  • 0 likes

Offline

Hi I was wondering if there is a way to get more than 3 devices offline, like netflix a higher fee ?
Best regards
Christoffer

  • Newbie
  • Hi I was wondering if there is a way to get more than 3 devices offline, like netflix a higher fee ?<br>Best regards<br>Christoffer
  • Peter__
  • Community Legend
  • 92 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 92 Views
  • 2 replies
  • 0 likes

Changing facebook account.

I was wondering how I change which facebook account my Spotify account is currently associated with as I have disabled my old facebook account (which is currently the one it is with), I have used my new facebook account for about a year but it annoys...

  • Newbie
  • I was wondering how I change which facebook account my Spotify account is currently associated with as I have disabled my old facebook account (which is currently the one it is with), I have used my ...
  • Joe
  • Community Legend
  • 75 Views
  • 1 replies
  • 0 likes
  • 75 Views
  • 1 replies
  • 0 likes

Can't upgrade to premium while overseas

My credit card was compromised while traveling and my premium subscription lapsed. I'm trying to upgrade again with a new card, but I constantly get referred to the 'Spotify is not available in your country' page. Now I have no music at all. What to ...

  • Newbie
  • My credit card was compromised while traveling and my premium subscription lapsed. I'm trying to upgrade again with a new card, but I constantly get referred to the 'Spotify is not available in your ...
  • Peter__
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Cancelled subscription, but still got charged.

I cancelled my Premium Trial 24-36 hours prior to it expiring- but still was charged. Who should I contact to request a refund?

  • Casual Listener
  • I cancelled my Premium Trial 24-36 hours prior to it expiring- but still was charged.   Who should I contact to request a refund?
  • kilbryf
  • Casual Listener
  • 127 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 127 Views
  • 2 replies
  • 0 likes

Redeemed my spotify giftcard but are still getting commercial breaks

Subscription statusYou are registered for Spotify Unlimited until 2015-01-03. After this period your account will become a Spotify Free account.Why do i still get commercial breaks?

  • Newbie
  • Subscription status You are registered for Spotify Unlimited until 2015-01-03. After this period your account will become a Spotify Free account. Why do i still get commercial breaks?
  • Peter__
  • Community Legend
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Playlists, Premium Access, Account / Payment Details Vanished After Removing From Facebook

A few days ago I tried to remove the Spotify App from my Facebook account because I was annoyed of seeing it in the Recent Activity box (even though I already made sure in my Spotify Preferences not to show it). Right after that, I was asked to log b...

  • Visitor
  • A few days ago I tried to remove the Spotify App from my Facebook account because I was annoyed of seeing it in the Recent Activity box (even though I already made sure in my Spotify Preferences not ...
  • user-removed
  • Not applicable
  • 258 Views
  • 14 replies
  • 0 likes
  • 258 Views
  • 14 replies
  • 0 likes

Solved!! Problems with E-mail

Hi i have a problem with my account [Mod edit-username] the mail adress that is below [Mod edit-username] doesnt excist. My real e-mail is [Mod edit-email]. But when i try to change it to the correct e-mail it says that i already have an account with...

  • Newbie
  • Hi i have a problem with my account [Mod edit-username] the mail adress that is below [Mod edit-username]  doesnt excist. My real e-mail is [Mod edit-email].   But when i try to change...
  • Peter__
  • Community Legend
  • 318 Views
  • 4 replies
  • 0 likes
  • 318 Views
  • 4 replies
  • 0 likes

Solved!! E-mail already in use, but still not!?

I want to change my current e-mail adress on Spotify to a new one. When I try to do it, this text appears: "Another account is already registered with this email address" I tripple checked my e-mail so I spelled it right, I did. So then I tried to re...

  • Regular
  • I want to change my current e-mail adress on Spotify to a new one. When I try to do it, this text appears: "Another account is already registered with this email address" I tripple checked my e-...
  • Peter__
  • Community Legend
  • 21573 Views
  • 10 replies
  • 0 likes
  • 21573 Views
  • 10 replies
  • 0 likes

Double premium payment

Hi, I recently applied my Paypal for the premium trial. However, I may not have been logged into the correct account the first time and would hate to start getting charged for 2 accounts. Is there any way to check this or cancel one and keep the othe...

  • Casual Listener
  • Hi,   I recently applied my Paypal for the premium trial. However, I may not have been logged into the correct account the first time and would hate to start getting charged for 2 accou...
  • Peter__
  • Community Legend
  • 125 Views
  • 3 replies
  • 0 likes
  • 125 Views
  • 3 replies
  • 0 likes

"You are currently using Spotify Free" - money withdrawn from bank account

I've been charged with a month premium subscription. Haven't received any email and my account overview says "You are currently using Spotify Free". ??? (Tried log out and back in etc)

  • Newbie
  • I've been charged with a month premium subscription. Haven't received any email and my account overview says " You are currently using  Spotify Free".   ???   (Tried log out ...
  • Peter__
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 129 Views
  • 1 replies
  • 0 likes

unlimited

I have an Unlimited subscription. I want to try Premium. Why do I have to pay for that, while everybody else who hasn't a Spotify subscription gets it free for a month. Do you really want me to unscribe first before I can profit of that offer? Or at ...

  • Newbie
  • I have an Unlimited subscription. I want to try Premium. Why do I have to pay for that, while everybody else who hasn't a Spotify subscription gets it free for a month. Do you really want me to unscr...
  • Peter__
  • Community Legend
  • 100 Views
  • 4 replies
  • 0 likes
  • 100 Views
  • 4 replies
  • 0 likes

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