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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 196658 Views
  • 720 replies
  • 63 likes
  • Account
  • 196658 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101609 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101609 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55012 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55012 Views
  • 58 replies
  • 8 likes

Mixed up Artists and Albums

Dear Spotify-Team, I dont know where else to post this message, so I will do it in this section. I found an artist whose albums are mixed up with other artists. Please check for artist Frost This are the official releases: 2010: The Philadelphia Expe...

  • Casual Listener
  • Dear Spotify-Team,   I dont know where else to post this message, so I will do it in this section.   I found an artist whose albums are mixed up with other artists.   Pleas...
  • oberstrolex
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • Other
  • 185 Views
  • 2 replies
  • 0 likes

Solved!! Charged twice

I have been charged twice when I had to renew my subscription after my payment card outdated. I first updated my credit card information but still did not get premium access. After waiting for days I really wanted my playlists back and I tried signin...

  • Newbie
  • I have been charged twice when I had to renew my subscription after my payment card outdated. I first updated my credit card information but still did not get premium access. After waiting for days I...
  • Peter__
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

New Facebook account

Please help me to change the facebook account that is associated with my Spotify Account. Thanks.

  • Newbie
  • Please help me to change the facebook account that is associated with my Spotify Account.  Thanks.
  • Peter__
  • Community Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Accessing Spotify through a Facebook Account When Facebook is Inaccessible

This issue is a bit strange: I would like to listen to Spotify when I'm at work. My Spotify account is (unfortunately) linked to my Facebook account. My work computer can't access Facebook. What's a girl to do? I tried to post a question to the commu...

  • Newbie
  • This issue is a bit strange:   I would like to listen to Spotify when I'm at work.  My Spotify account is (unfortunately) linked to my Facebook account.  My work computer can't acc...
  • Peter__
  • Community Legend
  • 164 Views
  • 2 replies
  • 0 likes
  • 164 Views
  • 2 replies
  • 0 likes

Can't log in!!!

Hi I logged out of my premium and can't log back in, I was sure I new my pass word and user name ( dylanandroxanne ) but it won't work. I need to stop payments or find a way to log in again. Please help

  • Newbie
  • Hi I logged out of my premium and can't log back in, I was sure I new my pass word and user name ( dylanandroxanne ) but it won't work. I need to stop payments or find a way to log in again. Please h...
  • Peter__
  • Community Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • Login
  • 108 Views
  • 1 replies
  • 0 likes

Error 408

I'm in South America, my account is registered in Australia. I've been over here for 2 months and haven't had an issue using spotify until today. I open the app on my iPhone 4S and it emedietly closes. After repeated attempts I briefly saw a message ...

  • Casual Listener
  • I'm in South America, my account is registered in Australia. I've been over here for 2 months and haven't had an issue using spotify until today. I open the app on my iPhone 4S and it emedietly close...
  • Peter__
  • Community Legend
  • 120 Views
  • 5 replies
  • 0 likes
  • 120 Views
  • 5 replies
  • 0 likes

Trying to upgrade through Boku?

I tried to upgrade to premium through Boku, I keep getting a message saying that "sorry, your sprint account is not authorized for purchase"...I contacted sprint, they couldn't help me, they basically said they didn't know what I was talking about......

  • Newbie
  • I tried to upgrade to premium through Boku, I keep getting a message saying that "sorry, your sprint account is not authorized for purchase"...I contacted sprint, they couldn't help me, they basicall...
  • Joe
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes

Report hackers ?

Hi i am a admin in a facebook group and a member tried to sell hacked lifetime accounts. How do i report this?

  • Newbie
  • Hi i am a admin in a facebook group and a member tried to sell hacked lifetime accounts. How do i report this?
  • Joe
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Collection trouble?

So i just made a new account a week ago and after browsing i accidently make a jay-z radio witch upset me. So i decide that i should make a new account since i didnt get to far. But what i find is that under the collection tab in spotify is that they...

  • Visitor
  • So i just made a new account a week ago and after browsing i accidently make a jay-z radio witch upset me. So i decide that i should make a new account since i didnt get to far. But what i find is th...
  • user-removed
  • Not applicable
  • 200 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 200 Views
  • 3 replies
  • 0 likes

Solved!! Reset day of the time limit

Hey there, I'd like to know on what day of each month my 10 hrs time limitation gets reset. Best Regards, UPS_Salla

  • Visitor
  • Hey there,   I'd like to know on what day of each month my 10 hrs time limitation gets reset.   Best Regards, UPS_Salla
  • Peter__
  • Community Legend
  • 4429 Views
  • 8 replies
  • 0 likes
  • 4429 Views
  • 8 replies
  • 0 likes

me han creado una cuenta premium con mi tarjeta , quiero eliminarla

me han informado que me han creado una cuenta premium con mi tarjeta y quiero cancelarla, no se ni la contraseña ni el correo. Como puedo cancelarla?

  • Newbie
  • me han informado que me han creado una cuenta premium con mi tarjeta y quiero cancelarla, no se ni la contraseña ni el correo. Como puedo cancelarla?
  • Peter__
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Hoe kom ik aan mijn account gegevens?

Hallo ik schijn al een jaar gewoon een premium account te hebben via mijn hi abonnement alleen ik maak hier geen gebruik van omdat ik de account gegevens van dat premium account niet heb.

  • Newbie
  • Hallo ik schijn al een jaar gewoon een premium account te hebben via mijn hi abonnement alleen ik maak hier geen gebruik van omdat ik de account gegevens van dat premium account niet heb.
  • Peter__
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

"We are currently not able to redeem this code"

Hi, Had 6 £10 Spotify Gift cards. 4 of them loaded fine but two them gave the above error message. Could you please investigate? All the gift cards were bought at the same time. Thanks.

  • Newbie
  • Hi,   Had 6 £10 Spotify Gift cards. 4 of them loaded fine but two them gave the above error message. Could you please investigate? All the gift cards were bought at the same time.   ...
  • Peter__
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Unlimited on certain devices does not work.

I have and always been payiing £4.99 a month for spotify unlimited with that I (should) be able to get on mobile devices but with ads. On my iPad, Android Tablet it works OK. but on my iPhone it just gives me shuffle play (an yes, I am logged in, and...

  • Newbie
  • I have and always been payiing £4.99 a month for spotify unlimited with that I (should) be able to get on mobile devices but with ads. On my iPad, Android Tablet it works OK. but on my iPhone it just...
  • Peter__
  • Community Legend
  • 348 Views
  • 2 replies
  • 0 likes
  • Unlimited
  • 348 Views
  • 2 replies
  • 0 likes

Can't Log In/Can't Reset Password!

I've been charged premium for my spotify account, but I can't log into my web user because it says "invalid email" and I know I've used the email to register, I've also trued my username but it still wont recognize my account. I'm currently using spo...

  • Newbie
  • I've been charged premium for my spotify account, but I can't log into my web user because it says "invalid email" and I know I've used the email to register, I've also trued my username but it still...
  • Joe
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 207 Views
  • 1 replies
  • 0 likes

Premium Account Disabled. False claim of unauthorised payment.

Hi All. On the 13th January 2013, spotify successfully debited my account for Premium service. Around this same time my account was disabled without warning. After contacting Spotify through the email support channels, they advised me the account has...

  • Casual Listener
  • Hi All.     On the 13th January 2013, spotify successfully debited my account for Premium service. Around this same time my account was disabled without warning.   After co...
  • Qibla
  • Casual Listener
  • 382 Views
  • 3 replies
  • 0 likes
  • 382 Views
  • 3 replies
  • 0 likes

payment trouble

Keeps saying.payment failed but I know I'm paying with a good debit card

  • Newbie
  • Keeps saying.payment failed but I know I'm paying with a good debit card
  • Peter__
  • Community Legend
  • 215 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 215 Views
  • 3 replies
  • 1 likes

paid for premium, says free & can't log in from windows desktop

Okay, so I've just spent over 1-hour downloading, upgrading from free, installing with issues, fighting with windows, and now I CAN'T LOGIN TO THE DESKTOP SPOTIFY. I'd say I'm paying for this, I have the receipt, but so far Spotify isn't worth the ti...

  • Newbie
  • Okay, so I've just spent over 1-hour downloading, upgrading from free, installing with issues, fighting with windows, and now I CAN'T LOGIN TO THE DESKTOP SPOTIFY.   I'd say I'm paying for t...
  • user-removed
  • Not applicable
  • 450 Views
  • 6 replies
  • 0 likes
  • 450 Views
  • 6 replies
  • 0 likes

Give me a call

Hi, I have tried to send you an email tonight several times. Wrote same massage over and over again and with no succeed. I give up. I want you to give me a call on monday before 11 o´clock. Regards Marina Wilhelmsen [Snip-Phone(Privacy)-Peter]

  • Casual Listener
  • Hi, I have tried to send you an email tonight several times. Wrote same massage over and over again and with no succeed. I give up. I want you to give me a call on monday before 11 o´clock. &...
  • Peter__
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
  • 157 Views
  • 1 replies
  • 0 likes

Premium not working

I have premium but its telling me to purchase.. Use spotify all the time this my first issue

  • Casual Listener
  • I have premium but its telling me to purchase.. Use spotify all the time this my first issue
  • Peter__
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes