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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 195419 Views
  • 719 replies
  • 63 likes
  • Account
  • 195419 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101201 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101201 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54725 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54725 Views
  • 58 replies
  • 8 likes

Fporgotten password and dead email address

I need to change my password but the email address on my account is no longer in use. I can't change my email address as I don't know my password!! Any suggestions?

  • Newbie
  • I need to change my password but the email address on my account is no longer in use. I can't change my email address as I don't know my password!! Any suggestions? 
  • Peter__
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Login
  • 192 Views
  • 1 replies
  • 0 likes

WD TV LIVE - "couldn't connect to Spotify". Tried all suggestions. Help required please.

Hi I've been on over 2 hours trying to work this one out and can't think of any other test to try - I'm needing a little help now please. I've had the WD Live player for about 3 days with the unit working great (including Spotify). Today I've had the...

  • Regular
  • Hi I've been on over 2 hours trying to work this one out and can't think of any other test to try - I'm needing a little help now please. I've had the WD Live player for about 3 days with the uni...
  • Stuart_anderson
  • Casual Listener
  • 2400 Views
  • 13 replies
  • 0 likes
  • 2400 Views
  • 13 replies
  • 0 likes

Ich kann keine Lieder mehr in die Liste "Starred" verschieben

Hey ihr lieben! Ich kann einfach kein Lied mehr 'favorisieren'. Wenn ich auf ein Song gehe und es in den Ordner 'Starred' verschieben will, ist dieser grau hinterlegt. Weiß einer, woran es liegen kann? Liebst!

  • Newbie
  • Hey ihr lieben! Ich kann einfach kein Lied mehr 'favorisieren'. Wenn ich auf ein Song gehe und es in den Ordner 'Starred' verschieben will, ist dieser grau hinterlegt. Weiß einer, woran es liegen...
  • 554 Views
  • 0 replies
  • 1 likes
  • Account
    Other
    Subscription
  • 554 Views
  • 0 replies
  • 1 likes

can not remember user name

hi there all hope someone out there can help, i can not remember my user name but i can log in using my face book , is there any way to find out my user neme please

  • Casual Listener
  • hi there all hope someone out there can help, i can not remember my user name but i can log in using my face book , is there any way to find out my user neme please
  • user-removed
  • Not applicable
  • 195 Views
  • 3 replies
  • 0 likes
  • 195 Views
  • 3 replies
  • 0 likes

Solved!! sonos

have created my account using my Facebook but I can't use it to log into with my sonos

  • Newbie
  • have created my account using my Facebook but I can't use it to log into with my sonos
  • Peter__
  • Community Legend
  • 780 Views
  • 8 replies
  • 0 likes
  • 780 Views
  • 8 replies
  • 0 likes

Have a premium account but got gift card

Hi! I already have a spotify account and I just got a gift card for six months! I still have my months subscription, but I already redemed the card. How does it work? Will it stop charging me next month and use my card? or should I cancel my subscrip...

  • Newbie
  • Hi! I already have a spotify account and I just got a gift card for six months! I still have my months subscription, but I already redemed the card. How does it work? Will it stop charging me next mo...
  • Peter__
  • Community Legend
  • 3589 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 3589 Views
  • 2 replies
  • 0 likes

Solved!! Lost Playlists

Can you guys help recover my playlists? My acount was on my friends computer and he accidentaly deleted them thinking it was his Spotify. Please help

  • Casual Listener
  • Can you guys help recover my playlists? My acount was on my friends computer and he accidentaly deleted them thinking it was his Spotify. Please help 😞
  • Peter__
  • Community Legend
  • 230 Views
  • 3 replies
  • 0 likes
  • 230 Views
  • 3 replies
  • 0 likes

Seems like 2 accounts are associated to 1 email - double charge

Hello, i tried to get premium and the first time i paid ( got a receipt to my email address at 0GBP) it didnt work! So i paid again as this is how the website directed me. Got another receipt at 0 GBP - associated to the same email address but differ...

  • Newbie
  • Hello, i tried to get premium and the first time i paid ( got a receipt to my email address at 0GBP) it didnt work! So i paid again as this is how the website directed me. Got another receipt at 0 GB...
  • user-removed
  • Not applicable
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Multiple Devices

I checked the forum and it says that I should be able to play music at the same time on multiple devices as long as I have the music available offline (not streaming). This is not the case. No matter what I do, only one device plays at a time.

  • Newbie
  • I checked the forum and it says that I should be able to play music at the same time on multiple devices as long as I have the music available offline (not streaming). This is not the case. No matter...
  • Josh
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Premium
  • 166 Views
  • 1 replies
  • 0 likes

logout of sll device

Can someone pls logout of all devices? User name is latsaabb

  • Casual Listener
  • Can someone pls logout of all devices? User name is latsaabb
  • Joe
  • Community Legend
  • 180 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 180 Views
  • 5 replies
  • 0 likes

Solved!! 10 Hour Limit On Downgrade From Unlimited To Free

According to my account page, it appears if I want to downgrade from my unlimited to a free account I'm back to the old 10 hour limit (and adverts), whereas if I sign up for a new free account I have unlimited play (but with adverts) - that hardly se...

  • Regular
  • According to my account page, it appears if I want to downgrade from my unlimited to a free account I'm back to the old 10 hour limit (and adverts), whereas if I sign up for a new free account I have...
  • Joe
  • Community Legend
  • 980 Views
  • 11 replies
  • 0 likes
  • Account
    Free
    Subscription
    Unlimited
  • 980 Views
  • 11 replies
  • 0 likes

Charged for a spotify account which I do not know the email for.

I must have started a free trial using an email address - however I now have no idea of the user name or log in details I used for that account as I do not use it now however I am being charged for premium but getting nothing for my money. Does anybo...

  • Newbie
  • I must have started a free trial using an email address - however I now have no idea of the user name or log in details I used for that account as I do not use it now however I am being charged for p...
  • Christoffer
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Payed for premium but it still dont works

I've payed för premium and got the email that comfirms my payment but it dosen't work...!! HELP!!!

  • Newbie
  • I've payed för premium and got the email that comfirms my payment but it dosen't work...!! HELP!!!
  • Peter__
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Spotify thinks I'm out of the USA. I live in Colorado.

So I recently changed my facebook password and my Spotify wasn't having it. When I logged back in with my facebook I was missing all my playlists and premium. Qucik search through the FAQ fixed that problem, but now I cannot log in becase Spotify thi...

  • Casual Listener
  • So I recently changed my facebook password and my Spotify wasn't having it. When I logged back in with my facebook I was missing all my playlists and premium. Qucik search through the FAQ fixed that ...
  • oddiofyle
  • Casual Listener
  • 197 Views
  • 3 replies
  • 0 likes
  • 197 Views
  • 3 replies
  • 0 likes

Kicked off premium?

I have been paying for spotify premium for over a year now, i use this service all the time, on my laptop and on my phone, But about 10 minutes ago, its all shut down. It said that my log in details were not correct. When i logged in again it seems t...

  • Visitor
  • I have been paying for spotify premium for over a year now, i use this service all the time, on my laptop and on my phone, But about 10 minutes ago, its all shut down. It said that my log in details ...
  • Greg
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! Dynamic playlists - offline available

Hi, following situation: I am following the "Top Tracks in Germany" playlist from Spotifiy. This PL is changed from time to time. I made this PL offline available on my smartphone. When this PL is changed by the owner... a) will the new tracks be dow...

  • Regular
  • Hi,   following situation: I am following the "Top Tracks in Germany" playlist from Spotifiy. This PL is changed from time to time. I made this PL offline available on my smartphone. ...
  • Peter__
  • Community Legend
  • 453 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 453 Views
  • 7 replies
  • 0 likes

Solved!! Suscription is On (in web and windows profile) But in Android says that i have to pay

I have the suscription, everything worked well, y reset the phone, downloaded again spotify but when i log into my account it dont bring my songs and dont let me put on the offline mode cause i have to be premium but im suscribed. is the same account...

  • Casual Listener
  • I have the suscription, everything worked well, y reset the phone, downloaded again spotify but when i log into my account it dont bring my songs and dont let me put on the offline mode cause i have ...
  • Peter__
  • Community Legend
  • 250 Views
  • 7 replies
  • 0 likes
  • 250 Views
  • 7 replies
  • 0 likes

Email already in use - but no account exists with that email

Hi I created my account a long time ago with an old email. Now I want to change the email to my gmail but Spotify says that the email is already in use. So when I try to recover my password for that email I got the message that no active account exis...

  • Newbie
  • Hi   I created my account a long time ago with an old email. Now I want to change the email to my gmail but Spotify says that the email is already in use. So when I try to recover my passwor...
  • Peter__
  • Community Legend
  • 3924 Views
  • 1 replies
  • 0 likes
  • Account
  • 3924 Views
  • 1 replies
  • 0 likes

Unable To Pay For Spotify Student Using EE Mobile Phone

I subscribed to Spotify Premium and was able to pay for this using my EE mobile contract phone. I then noticed after the first month that I can sign up for the Student discount. I cancelled my £9.99 a month package and I am now trying to setup the St...

  • Newbie
  • I subscribed to Spotify Premium and was able to pay for this using my EE mobile contract phone. I then noticed after the first month that I can sign up for the Student discount. I cancelled my £9.99 ...
  • Peter__
  • Community Legend
  • 1078 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 1078 Views
  • 1 replies
  • 0 likes

Can't Listening Free Spotify

You announced we can freely listen our list (randomly) with ads but when I login your android app it says Time Left : 0 hours, 0 minutes. I'm from Turkey, what can we do?

  • Regular
  • You announced we can freely listen our list (randomly) with ads but when I login your android app it says Time Left : 0 hours, 0 minutes. I'm from Turkey, what can we do?
  • Peter__
  • Community Legend
  • 321 Views
  • 16 replies
  • 0 likes
  • Free
    Login
    Subscription
  • 321 Views
  • 16 replies
  • 0 likes