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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Menelaos_f
  • Casual Listener
  • 168319 Views
  • 689 replies
  • 56 likes
  • Account
  • 168319 Views
  • 689 replies
  • 56 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089008 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089008 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51680 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51680 Views
  • 57 replies
  • 8 likes

Free Premium Trial Payment Error

Hello. I finished filling in the credit card information and submitted the information. I keep receiving an error message stating that the "payment failed." I submitted the information, double checking the numbers, multiple times and the same message...

  • Visitor
  • Hello. I finished filling in the credit card information and submitted the information. I keep receiving an error message stating that the "payment failed." I submitted the information, double checki...
  • Peter__
  • Community Legend
  • 455 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
  • 455 Views
  • 2 replies
  • 0 likes

AYUDA! HE CONTRATADO SPOTIFY PREMIUM Y NO ME FUNCIONA.

Me he subscrito a la cuenta Premium con la oferta que tiene Spotify con Movistr. Lo active hace casi un mes, mande el SMS con mi clave y cuando recibi el SMS de confirmacion meti los datos en la web http://spotify.movistar.es/ me deja acceder sin nin...

  • Newbie
  • Me he subscrito a la cuenta Premium con la oferta que tiene Spotify con Movistr. Lo active hace casi un mes, mande el SMS con mi clave y cuando recibi el SMS de confirmacion meti los datos en la web ...
  • Peter__
  • Community Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

I keep getting kicked off when I'm listening to music

I logged into my friends phone with my account and he's still forever using it and I'm at a loss on what to do. I've changed my password twice now. It's so annoying and I can't figure out how to fix this. Thanks!

  • Casual Listener
  • I logged into my friends phone with my account and he's still forever using it and I'm at a loss on what to do. I've changed my password twice now. It's so annoying and I can't figure out how to fix ...
  • Peter__
  • Community Legend
  • 541 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 541 Views
  • 3 replies
  • 0 likes

Solved!! I purchased Spotify Unlimited but I still get ads when using my phone.

About a month ago I purchased Spotify Unlimited, and it works perfectly fine on my computer. But when I try to use it on my iPhone, I still get ads and can't skip more than 6 songs because it thinks I'm still a free user. I've tried logging out and b...

  • Newbie
  • About a month ago I purchased Spotify Unlimited, and it works perfectly fine on my computer.  But when I try to use it on my iPhone, I still get ads and can't skip more than 6 songs because it t...
  • Peter__
  • Community Legend
  • 1869 Views
  • 3 replies
  • 0 likes
  • 1869 Views
  • 3 replies
  • 0 likes

iPhone

I bought premium for my iPhone i go on te website it say's i have premium i log in with My account and also with the Facebook acount i reinstaleed the app but still nothing ?

  • Casual Listener
  • I bought premium for my iPhone i go on te website it say's i have premium i log in with My account and also with the Facebook acount i reinstaleed the app but still nothing ?
  • Joe
  • Community Legend
  • 82 Views
  • 3 replies
  • 0 likes
  • 82 Views
  • 3 replies
  • 0 likes

Mad

Yeah I want my money back I've had this app for two months and haven't been able to download a single song. And that is simply just stealing from me. So I want my money back and if anyone reads this DO NOT PAY THESE PPL THE APP DOES NOT WORK!!!!!

  • Newbie
  • Yeah I want my money back I've had this app for two months and haven't been able to download a single song. And that is simply just stealing from me. So I want my money back and if anyone reads this ...
  • Josh
  • Community Legend
  • 122 Views
  • 3 replies
  • 0 likes
  • Other
  • 122 Views
  • 3 replies
  • 0 likes

Laptop stolen, looking for information to provide to police regarding IP tracking through Spotify.

Hi, My laptop was stolen on December 29th, 2013 and I'm hoping Spotify can help. My account was set to log in automatically when booting up, and I assume that Spotify maintains IP logs. Due to privacy laws, I know they cannot release the data to me, ...

  • Casual Listener
  • Hi,   My laptop was stolen on December 29th, 2013 and I'm hoping Spotify can help.  My account was set to log in automatically when booting up, and I assume that Spotify maintains IP lo...
  • nickbontrager
  • Casual Listener
  • 435 Views
  • 6 replies
  • 0 likes
  • Security
  • 435 Views
  • 6 replies
  • 0 likes

Top tracks for me

When I press Top List, Tracks, then For Me, there is nothing there. No tracks, no albums or no artists. I have been using spotify for like 3 years now. If I go top preferences, then profile, I have checked make my top tracks playlist public. Why is i...

  • Newbie
  • When I press Top List, Tracks, then For Me, there is nothing there. No tracks, no albums or no artists. I have been using spotify for like 3 years now. If I go top preferences, then profile, I h...
  • GnagarN
  • Roadie
  • 749 Views
  • 2 replies
  • 0 likes
  • Account
  • 749 Views
  • 2 replies
  • 0 likes

Logged in as someone else...

Hello, Some minutes ago I logged in as someone else. I got access to all her information. This shouldn't be possible! This is a serious security problem! Flashback956

  • Visitor
  • Hello,   Some minutes ago I logged in as someone else. I got access to all her information. This shouldn't be possible! This is a serious security problem!   Flashback956
  • user-removed
  • Not applicable
  • 121 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 121 Views
  • 2 replies
  • 0 likes

I live in belgium but i have a French card

Hello Everyone, I have a little problem.. I would like to test the premium option, but i live in Belgium and i have a French card (VISA). When i would like to enter my informations i have an error because my card is not a belgian card. Someone has an...

  • Casual Listener
  • Hello Everyone,    I have a little problem.. I would like to test the premium option, but i live in Belgium and i have a French card (VISA). When  i would like to enter my info...
  • Peter__
  • Community Legend
  • 179 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 179 Views
  • 3 replies
  • 0 likes

Being Charged Twice

I'm being charged twice for my account each month. I have paid £4.99 for the student offer and had signed up for this for a year, and that indicated that I would not also be charged £9.99 each month. So i have also been paying £9.99 each month, for t...

  • Visitor
  • I'm being charged twice for my account each month. I have paid £4.99 for the student offer and had signed up for this for a year, and that indicated that I would not also be charged £9.99 each month....
  • Peter__
  • Community Legend
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Cancelled trial period but it was too late - refund?

Hi, I cancelled my free trial on the day it was due to expire, but it was obviously too late as I was still charged for premium. My cancellation for premium membership went through but now that I have paid for it, I'm not getting anything for it as m...

  • Casual Listener
  • Hi,   I cancelled my free trial on the day it was due to expire, but it was obviously too late as I was still charged for premium.  My cancellation for premium membership went...
  • delacyx
  • Casual Listener
  • 676 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
  • 676 Views
  • 3 replies
  • 0 likes

12 month spotify premium gift code redeemed on the wrong facebook account

Hello Please could anyone help with this. My son has a premium account which he pays for monthly from his allowance. I bought him a 12 month gift code for his birthday and gave him the code. When he entered the code and selected log on with Facebook ...

  • Newbie
  • Hello Please could anyone help with this.   My son has a premium account which he pays for monthly from his allowance.  I bought him a 12 month gift code for his birthday and gave him t...
  • Peter__
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • Premium
  • 225 Views
  • 1 replies
  • 0 likes

CRAZY CHANGE OF MY PROFILE

I got my facebook account linked with spotify, and I also had Spotify Premium. Today I've changed my Facebook password and immediatly Spotify restarted itself, but it was no my old profile; Spotify had created a totaly new profile, linked with my old...

  • Casual Listener
  • I got my facebook account linked with spotify, and I also had Spotify Premium.  Today I've changed my Facebook password and immediatly Spotify restarted itself, but it was no my old profile; Sp...
  • eriklichtt
  • Newbie
  • 135 Views
  • 4 replies
  • 0 likes
  • 135 Views
  • 4 replies
  • 0 likes

Solved!! Immense Data sent via WiFi

Hey there, can someone explain me why my Spotify sends very high Amounts of data? I live in a students dormitory and have a fixed volume of 30GB. I saw just now in the Windows Resource Manager that Spotify sent average volumes over the last 60 s of 2...

  • Casual Listener
  • Hey there, can someone explain me why my Spotify sends very high Amounts of data? I live in a students dormitory and have a fixed volume of 30GB. I saw just now in the Windows Resource Manager that...
  • Peter__
  • Community Legend
  • 195 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 195 Views
  • 3 replies
  • 0 likes

somone is using my spotify

Ny username is Levernesi dont mind if you disconnect all Users.thanks

  • Newbie
  • Ny username is Levernes i dont mind if you disconnect all Users. thanks
  • Peter__
  • Community Legend
  • 81 Views
  • 2 replies
  • 0 likes
  • 81 Views
  • 2 replies
  • 0 likes

Discard facebook and set up spotify login?

If I have a Facebook login, when I went to set up a Spotify login, it told me my e-mail was already used. Also, I joined Spotify Premium while connected to Facebook. How can I separate Spotify from Facebook, set up a new Spotify account using the (ol...

  • Newbie
  • If I have a Facebook login, when I went to set up a Spotify login, it told me my e-mail was already used.  Also, I joined Spotify Premium while connected to Facebook.   How can I separa...
  • Peter__
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 199 Views
  • 1 replies
  • 0 likes

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