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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80363 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653703 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734116 Views
18 replies
29 likes
I'm downloading some playlists for offline play. Is there a limited number of songs or playlists you can have downloaded for offline play because I was downloading and it just stopped. I chose another list and it did the same thing. Or could it just ...
I'm downloading some playlists for offline play. Is there a limited number of songs or playlists you can have downloaded for offline play because I was downloading and it just stopped. I chose anothe...
Not applicable
222 Views
1 replies
0 likes
My facebook recently took a big hit and I the only real option is to make a new one, is there anyway to unlink my FAcebook account to my spotify account? I want to continue to use spotify services but I can not sign in when my facebook is deactivated...
My facebook recently took a big hit and I the only real option is to make a new one, is there anyway to unlink my FAcebook account to my spotify account? I want to continue to use spotify servi...
Casual Listener
414 Views
4 replies
0 likes
When I first started the premium service, the sound quality at the highest bitrate sounded excellent. Now, a few weeks later the quality has diminished considerably. I am wondering why. I have always been using a ipad wireless connection, so that has...
When I first started the premium service, the sound quality at the highest bitrate sounded excellent. Now, a few weeks later the quality has diminished considerably. I am wondering why.&n...
Community Legend
408 Views
3 replies
0 likes
Hello, The list of artists I'm following isn't completely gone but has dropped down to a measly seven from what was likely approximating 100 and was put together over a considerable amout of time using a considerable amount of effort. Many in that li...
Hello, The list of artists I'm following isn't completely gone but has dropped down to a measly seven from what was likely approximating 100 and was put together over a considerable amout ...
Regular
824 Views
5 replies
0 likes
I am trying to redeem my Unidays discount but for the past few days it has been says 'Not currently available. Please try again later'. Anyone else having trouble?
I am trying to redeem my Unidays discount but for the past few days it has been says 'Not currently available. Please try again later'. Anyone else having trouble?
Music Fan
694 Views
4 replies
0 likes
So I clicked from disconnect from facebook or something similiar because I didnt want to use facebook on my spotify. Then i tried to log in but i couldn't because it said wrong username or password and then i went to change it. I put my email there a...
So I clicked from disconnect from facebook or something similiar because I didnt want to use facebook on my spotify. Then i tried to log in but i couldn't because it said wrong username or password...
Casual Listener
708 Views
2 replies
0 likes
When I opened my account with Spotify, I (thought I) linked my original account to Facebook. For some reason, however, the original and the facebook account have been being charged seperately for over eight months. So I've been paying double for near...
When I opened my account with Spotify, I (thought I) linked my original account to Facebook. For some reason, however, the original and the facebook account have been being charged seperately f...
Newbie
4702 Views
35 replies
0 likes
Recover daughters playlist only want one accountPosted using the Spotify Community app by Liam
Recover daughters playlist only want one account Posted using the Spotify Community app by Liam
Community Legend
225 Views
1 replies
0 likes
Can you sign everyone out of my account please, I've changed my password but they're still signed in, account is Jlacey14
Can you sign everyone out of my account please, I've changed my password but they're still signed in, account is Jlacey14
Community Legend
362 Views
2 replies
0 likes
Every month spotify keeps withdrawing funds from my account to some account I have never made, my account which is free have no payment options. I am honestly losing my mind from this. I have tried calling my bank, tried sending spotify emails since ...
Every month spotify keeps withdrawing funds from my account to some account I have never made, my account which is free have no payment options. I am honestly losing my mind from this. I h...
Community Legend
1092 Views
8 replies
0 likes
Help me to change from unlimited to premium.
Help me to change from unlimited to premium.
Community Legend
347 Views
1 replies
0 likes
Hi, I was previously subscribed to Spotify Premium but cancelled it as I wanted to attach my account to a Vodafone Ireland deal which includes Spotify Premium. Approx. 2 weeks ago I made the switch on my Vodafone account and allowed my current Spotif...
Hi, I was previously subscribed to Spotify Premium but cancelled it as I wanted to attach my account to a Vodafone Ireland deal which includes Spotify Premium. Approx. 2 weeks a...
Newbie
870 Views
2 replies
0 likes
Hi, I've tried to change my password - my spotify account is linked to my facebook accont - so i've tried changing it numerous times but it hasn't updated. Someone else knows my previous password and keeps logging into my premium account - causing mi...
Hi, I've tried to change my password - my spotify account is linked to my facebook accont - so i've tried changing it numerous times but it hasn't updated. Someone else knows my previous...
Regular
702 Views
9 replies
0 likes
Hey there, I'm using a Spotify Premium Account for about 2 years now and it always worked well. However, since last week my Premium Account doesn't seem to be accessible anymore (neither on my phone nor on desktop). Everytime I want to listen to my p...
Hey there, I'm using a Spotify Premium Account for about 2 years now and it always worked well. However, since last week my Premium Account doesn't seem to be accessible anymore (neither o...
Casual Listener
478 Views
5 replies
0 likes
I am a Sprnt customer on a Framily plan. I was told starting @midnight I could sign up for Spotify and get 6 months free. I signed up following the directions Sprint gave me. I was only given a 30 day free trial.
I am a Sprnt customer on a Framily plan. I was told starting @midnight I could sign up for Spotify and get 6 months free. I signed up following the directions Sprint gave me. I was ...
Community Legend
381 Views
1 replies
0 likes
Hello. I've been verified as an artists on Spotify a while ago and i would like to change my artists picture. How would i do so?
Hello. I've been verified as an artists on Spotify a while ago and i would like to change my artists picture. How would i do so?
Casual Listener
15176 Views
3 replies
2 likes
So, I've been using spotify for about a month now and I really like it. I even got premium on this account. Only recently however, I've decided I want to link this account to facebook. I've tried doing it through the web player, the program, and thro...
So, I've been using spotify for about a month now and I really like it. I even got premium on this account. Only recently however, I've decided I want to link this account to facebook. I've tried doi...
Not applicable
231 Views
1 replies
0 likes
I have seen many topics in the community on this already but none of the suggestions seem to fix my problem. It looks like somehow my account has been duplicated. I can log back in with my Facebook or Spotify but it takes me to a new account instead ...
I have seen many topics in the community on this already but none of the suggestions seem to fix my problem. It looks like somehow my account has been duplicated. I can log back in with m...
Not applicable
242 Views
1 replies
0 likes
Whenever I try to activate a 30$ gift card i got, it gives me the error message: Oops! Something went wrong, please try again or check out our help area What is wrong?
Whenever I try to activate a 30$ gift card i got, it gives me the error message: Oops! Something went wrong, please try again or check out our <a href="/help/">help area</a> Wha...
Casual Listener
5793 Views
4 replies
0 likes
Hi! I was really hoping someone might be able to help me. Recently for some reason, none of my friends are able to see my playlists (when previously everyone could) I've had many people contact me saying they could no longer see them. I think somethi...
Hi! I was really hoping someone might be able to help me. Recently for some reason, none of my friends are able to see my playlists (when previously everyone could) I've had many peop...
Community Legend
396 Views
2 replies
0 likes
