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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • whereiszack
  • Newbie
  • 234354 Views
  • 735 replies
  • 72 likes
  • Account
  • 234354 Views
  • 735 replies
  • 72 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120316 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120316 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66088 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66088 Views
  • 61 replies
  • 8 likes

Wrong Country - Bermuda vs UK

Good day, I live in Bermuda and would like to signup for a premium account, but Spotify has the UK as my country. Bermuda's currency is pegged to the USD and Spotify wants to charge me in GBP which would end up costing me an additional $76 a year in ...

  • Casual Listener
  • Good day,   I live in Bermuda and would like to signup for a premium account, but Spotify has the UK as my country.  Bermuda's currency is pegged to the USD and Spotify wants to charge ...
  • Peter__
  • Community Legend
  • 2761 Views
  • 5 replies
  • 0 likes
  • 2761 Views
  • 5 replies
  • 0 likes

Can't Change Country: Singapore to USA

Hello, I am trying to sign up for Spotify Premium, and am currently living in Singapore. My debit card is registered in the USA, and as a result, I cannot use it sign up for Premium. However, when I go to try to change my country in my Profile Settin...

  • Casual Listener
  • Hello,   I am trying to sign up for Spotify Premium, and am currently living in Singapore. My debit card is registered in the USA, and as a result, I cannot use it sign up for Premium. Howev...
  • gobennyb
  • Casual Listener
  • 436 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 436 Views
  • 2 replies
  • 0 likes

Log out of all devices

Hi I have used my account on other friends devices and I can't play music because someone else is always using my account, can you sign my account out on all devices?

  • Newbie
  • Hi I have used my account on other friends devices and I can't play music because someone else is always using my account, can you sign my account out on all devices?
  • Peter__
  • Community Legend
  • 1648 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 1648 Views
  • 3 replies
  • 1 likes

Billed Twice - Spotify Case #: 01148983

Hello, Have contacted your customer liason (using form twice) now, still no response back on advise. Please can you look into this asap and refund me for Dec 2013 and Jan 2014. I've added my case number in the message. Thanks

  • Casual Listener
  • Hello,   Have contacted your customer liason (using form twice) now, still no response back on advise. Please can you look into this asap and refund me for Dec 2013 and Jan 2014. I've added ...
  • user-removed
  • Not applicable
  • 147 Views
  • 5 replies
  • 0 likes
  • 147 Views
  • 5 replies
  • 0 likes

artiste similaires inaccessibles

Bonjour, Si je clique sur "artistes similaires" me vient une fenêtre "échec..." ceci est nouveau, jusqu'à présent je n'avais pas de problème. Je suis inscrite à Spotify unlimited Merci d'avance de me dire ce que je dois faire

  • Newbie
  • Bonjour, Si je clique sur "artistes similaires" me vient une fenêtre "échec..." ceci est nouveau, jusqu'à présent je n'avais pas de problème. Je suis inscrite à Spotify unlimited Merci d'avance d...
  • Philou77
  • Casual Listener
  • 1022 Views
  • 6 replies
  • 0 likes
  • 1022 Views
  • 6 replies
  • 0 likes

Not sure which issue applies to me.

I'm well aware of the missing playlist issue everyone's having.At first I thought it was just the app effing up. Then I thought I may have accidentally deleted the cache (which I feel I probably did) but the playlists wouldn't have deleted on the des...

  • Newbie
  • I'm well aware of the missing playlist issue everyone's having. At first I thought it was just the app effing up. Then I thought I may have accidentally deleted the cache (which I feel I probably ...
  • Adam
  • Roadie
  • 158 Views
  • 2 replies
  • 0 likes
  • Premium
  • 158 Views
  • 2 replies
  • 0 likes

Merge two accounts?

Hi. I made an account with my Facebook and that's my main one, but I was logged into my old account (this account) when I purchased my subscription, and I've been trying to fix it but I have no idea how. Would there be any way to merge the two accoun...

  • Casual Listener
  • Hi. I made an account with my Facebook and that's my main one, but I was logged into my old account (this account) when I purchased my subscription, and I've been trying to fix it but I have no idea ...
  • zoho70
  • Casual Listener
  • 194 Views
  • 5 replies
  • 0 likes
  • 194 Views
  • 5 replies
  • 0 likes

Spotify charged my Paypal but didn't issue 3 gift cards

I purchased 3, 12 month Premium subscriptions on the Spotify website. Spotify received immediate payment from my Paypal account. That's the last we heard from Spotify. None of us have received any notification from Spotify, no receipt, no code for re...

  • Newbie
  • I purchased 3, 12 month Premium subscriptions on the Spotify website.  Spotify received immediate payment from my Paypal account. That's the last we heard from Spotify.  None of us have rec...
  • Peter__
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Can't cancel premium for mum, website account is her ex.'s

I've tried to cancel my mums premium subscription for her but when I click account on the spotifuggle app and come to the website the account it takes us to is her ex.'s I was wondering if there is any help for this ideally to keep her playlists and ...

  • Newbie
  • I've tried to cancel my mums premium subscription for her but when I click account on the spotifuggle app and come to the website the account it takes us to is her ex.'s I was wondering if there is a...
  • Peter__
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

global rp

what is going on iv been charged allot off money for spotify global rp in i havent uset it i dont even know what it is can some one help or give me a nr to norwegian place i can call and help me with this problem with spotify i ?

  • Newbie
  • what is going on iv been charged allot off money for spotify global rp in i havent uset it i dont even know what it is can some one help or give me a nr to norwegian place i can call and help me with...
  • Joe
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Solved!! Related Artists Feature

I see that many users are having trouble with related artist. My troubled is that the related artist feature has disappeared. Any advice?

  • Newbie
  • I see that many users are having trouble with related artist. My troubled is that the related artist  feature has disappeared. Any advice?
  • groveraar
  • Casual Listener
  • 323 Views
  • 6 replies
  • 1 likes
  • 323 Views
  • 6 replies
  • 1 likes

Solved!! Disconnect from Facebook

The day before yesterday I disconnected my Facebook account from Spotify. However, I still see my Facebook profile name and picture in the right corner when I start Spotify on my notebook. On my iPhone Spotity also still seems to be linked to my Face...

  • Casual Listener
  • The day before yesterday I disconnected my Facebook account from Spotify. However, I still see my Facebook profile name and picture in the right corner when I start Spotify on my notebook. On my iPho...
  • Peter__
  • Community Legend
  • 338 Views
  • 3 replies
  • 0 likes
  • Account
  • 338 Views
  • 3 replies
  • 0 likes

upgrade

I want to upgrade to $4.99 service so I won't have ads. Is there any way the music I've saved in folders can automatically drop the ads at the end of them when I upgrade or do I have to download each song again?

  • Casual Listener
  • I want to upgrade to $4.99 service so I won't have ads.  Is there any way the music I've saved in folders can automatically drop the ads at the end of them when I upgrade or do I have to downl...
  • Joe
  • Community Legend
  • 191 Views
  • 6 replies
  • 0 likes
  • 191 Views
  • 6 replies
  • 0 likes

delete my messages

i want to delete my inbox messages but I cant. Can a spotify employee help me with this?

  • Casual Listener
  • i want to delete my inbox messages but I cant. Can a spotify employee help me with this?
  • Joe
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • Other
  • 126 Views
  • 1 replies
  • 0 likes

My Spotify Premium suddenly doesnt work

Hi, My Spotify Premium stopped working for a couple of days ago even though I have paid it until sometime in April this year. Now I hear commercials and when I go into the spotify account it says that it is Spotify Free and I can upgrage to Spotify P...

  • Newbie
  • Hi, My Spotify Premium stopped working for a couple of days ago even though I have paid it until sometime in April this year. Now I hear commercials and when I go...
  • Joe
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! Lost "Liked from Radio"

Hi, I seem to have lost my liked from radio playlist. I may have deleted it. However i did thumb up some tracks yesterday, so i thought that maybe that would add it back. Either way please could a spotify bod have a look and perhaps restore. Thanks

  • Roadie
  • Hi, I seem to have lost my liked from radio playlist. I may have deleted it. However i did thumb up some tracks yesterday, so i thought that maybe that would add it back. Either way please could a sp...
  • richardap
  • Roadie
  • 378 Views
  • 2 replies
  • 0 likes
  • Other
  • 378 Views
  • 2 replies
  • 0 likes

Existing premium subscription suddenly not active

Hi, When I log in to my existing Spotify account it now appears that premium is no longer activated. This has caused other problems such as not getting Spotify to work via Sonos. I have had my premium account for a while now so surprised why this now...

  • Visitor
  • Hi,   When I log in to my existing Spotify account it now appears that premium is no longer activated. This has caused other problems such as not getting Spotify to work via Sonos. I hav...
  • Jack_H
  • Spotify
  • 223 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 223 Views
  • 3 replies
  • 0 likes

Deleting an account

Hi I signed up spotify via Facebook and I would like to delete my spotify account. But I don't know how? Thanks

  • Visitor
  • Hi I signed up spotify via Facebook and I would like to delete my spotify account. But I don't know how? Thanks
  • Jack_H
  • Spotify
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

0 minutes left and it has been WAAY over a month!! HELP!

I am using Free account. I thought it should have updated itself and renewed my 10 hr limit, which by the way according to the new announcement on spotifys facebook page, should have been removed. Why am I not able to listen to anything for this long...

  • Casual Listener
  • I am using Free account. I thought it should have updated itself and renewed my 10 hr limit, which by the way according to the new announcement on spotifys facebook page, should have been removed. Wh...
  • Sertori
  • Newbie
  • 209 Views
  • 6 replies
  • 0 likes
  • 209 Views
  • 6 replies
  • 0 likes

Exorbitant Data Usage with ATT and Spotify in 45 minute period

Two days this week I was streaming Spotify at the gym for only 45 minutes each time. Each of these times ATT says I used 900MB of data during that 45 minute period which I have never had happen before. Anybody else having this issue? I have Normal se...

  • Newbie
  • Two days this week I was streaming Spotify at the gym for only 45 minutes each time. Each of these times ATT says I used 900MB of data during that 45 minute period which I have never had happen befor...
  • Peter__
  • Community Legend
  • 1002 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1002 Views
  • 1 replies
  • 0 likes