Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, Spotify has taken money out of my paypal account month after i canceled my subscription. I have contacted spotify using their main email their support ticket thing... and they have yet to contact me back, after 2 days or so... what can i do?
I need my spotify logging out on all devices pleaae
Last year i had a paid account and it went back to a free account , recently i have reactived my paid premium account and my playlists are no longer linked to my profile , i am still getting emails advising me people are joining them however i can't ...
Hello, I signed up for a 2 month Spotify Premium trial and it just ended on the 14th. I thought my trial would not auto-renew and I would not be charged. I just cancelled my account but it seems like it still charged me and will not cancel until June...
Please cancel my free trial subscriiption to spotify. This has been a very trying effort . I no longer want to be connected to spotify or have any subscription. CANCEL IMMEDIATELY PLEASE.
Hi, there, My account number is 1243333081, but spotify randomly gave me a new account under the number 12140666522, when it updated last, and refuses to let me into my actual account with my playlists. I don't want this one, I want my actual account...
Hello Spotifyriends!I've been looking forward to using this app but as soon as I got on, all i've been doing is trying to figure it out. - iTunes is my default music player - I create playlists in iTunes - I share said playlists monthly through Dropb...
I downloaded Spotify on to my Aunties tablet and then signed in, some where along the way she has signed in through facebook (which I didnt do when I joined Spotify) so now my profile is my Aunties name and picture. I have tried every thing and I can...
I made my spotify account using facebook, I didnt realise every song I play would be posted on there though! The private sessions always go off and its really really irritatiing. I also use the unidays discount. I cancelled my subscription and made a...
Spotify just recently started accepting accounts on my country (Brazil) so I tried to get a promotional code to have an early access to it. As soon as I received the invitation, I tried to make an account with my main e-mail (gustavoaraujosa@gmail.co...
I have tried to upgrade to premium but the process hangs up when I enter my zipcode.
I changed my Facebook password and it kicked me out of Spotify so I tried logging back in to Spotify with my new credentials. Now when I log in, my FB details are linked to a totally different account that has no playlists at all and is also on the F...
My phone will download my playlists were I can listen offline on my iPad, wife's phone etc. However my phone will lose the downloaded option once my WiFi is no longer available. Worked fine for months. Then I believe the spotify app upgraded and my p...
I have been having an issue with my Spotify since February where one day the application on my laptop computer (Mac) just stopped communicating with my Facebook account. The two were connected and at the time I tried many things, disconnecting and re...
i was thinking of switching from iTunes and taking a subscription but the very first piece of music I want . Natalie Merchant, isn't available. Is there an issue?
I was one of the original spotify premium users and signed-on using
facebook.
i now want to de-activate facebook and use spotify via an
e-mail account.
How can I change from a facebook login to an
e-mail-based login? Do I have to re-register from new o...
I ACTIVATEDMYSPOTIFY 3 MONTHS GIFT CARD, NOT EVEN A MONTH AGO, AND AFEW DAYS AGO I STOPPED LETTIN ME PLAY OFFLINE, AND IT SAY I NO LONGER HAE PREMIUM!!!! SPOTY I THE MUSIC PROGRAM IVE FOUND THEWORST!
My BIG playlist is still on my computer but disappered on my iphone! I can´t find it? This problably happen when I updated my iphone app a week ago. How do I get it back to my phone, it´s still ón the computer?
I am in Denmark now, but I am from the states. I am trying to upgrade to Premium from the free subscription, but my payment method is from the US. I've tried changing countries, but no luck with it. My card is available for international purchases. A...
Hello, On opening Spotify yesterday and today, our unlimited service has disappeared, along withour playlists and account is listed as the free service. How can we get our unlimited and playlists back? Thank you for your help. Carrie