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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi there, obvisouly I've got two spotify accounts registered on the same email-address and need help merging them. One of them must be an account registered with my Facebook-login and one a "normal" registration. And, one of them seems to be a german...
Hello, I'm using Spotify in Germany and I received a notification mail that puzzles me: Danke, dass du Deinen Prepaid-Code verwendest um Musik auf Spotify zu genießen. Hier ist Dein Beleg. E-Mail-Adresse: Benutzername/ID: Datum: 2014-05-13 18:19 UT...
I accidentally created two Spotify accounts using the same Facebook account, and I want to merge them. I sent a message to the Spotify Customer Service Team, but I saw lots of complains about the delay for a response. So could anyone please speed the...
I have been using Free-trial- Premium service but I would like to go back to Free one which means I don't wanna use Premium service anymore. But I cannot fine where can do it. Can you tell me where i can fine it ?????????
Hi, today I received a e-mail with information my account has been disable for chargeback payment, but I never used premium services. I create this new account because my main has been hacked, and when i try to login I get the message: "Account Disab...
Hi - I am being billed twice for my account. Once on the 13th of each month and once on the 14th. The account on the 13th should be canceled and all charges reversed.
The library has been replaced to Your Music, but where can I find the whole list with all my tracks?
Hi there, I tried last week to upgrade to premium with student discount but it said it was currently unavailable so I presumed that it wasn't working at that particular time. I've just tried again just now and am still getting the same message. I can...
I accidentally deleted the spotify app so I downloaded it again but when I went to login it wouldn't let me. Is there any way I can get my account back or is it gone forever? I'm only on free not paid. Also I tried to reset my password if that was th...
I turn on spotify on my cell and it warned me that I already sync with 3 devices. I have a work laptop, a work phone, a personal laptop, and a personal phone. Is there any way possible to have this set up? Thank you, Doug.
I don´t get it, payed 9,99 eur every month for over 2 years now, last time they took the money from my account was on 5th of may, now this [Snip-Language] stupid piece of crap asks me to pay again ? [Snip-Language], u take loads of money for basicall...
I used a 12 month gift card last month that I has as a gift and all of sudden I am not a Spotify Free user and there is no histroy of me using my gift card in my account overview. What on earth has happend?
Hello, My spotify account is linked with my facebook account. I now want to change my password for my spotify account, but when i try to change it i get the error that the password is incorrect. But it is the right password to login to facebook. How ...
Hello! At first, I'm sorry for my English, I'm not really an English hero.. But I have a question. When I play a song in spotify on my computer, spotify plays one 'normal' song from for example the playlist 'FILTR Coffee house' and after one song spo...
Please help I used a pre paid gift card and accidentally clicked on unlimited instead of premium with it.
Hello, my Name is Spencer... I am always charged to my ank of America account on the 1st of every month (at the very LATEST the 3rd) - I plan accordingly with my financials. Unfortunately, I was charged - for the FIRST TIME EVER - on the 7th of his m...
Hi, I've been paying for about 15 months now, and never had a problem. My card got charged monthly, and still is being charged. The last time was 8th of May, and before that was the 8th of April. My account got changed to free about two weeks ago. Th...
Hi, My mobile carrier (SFR in France) offers Spotify Premium as an option. I'd like to take it but first I want to be really sure I'll be able to keep my current account I've paying with Visa debit so far. Has any of you done the same thing? Does the...
This is in regards to "Spotify Case # 01453111: Account questions ref:_00DD0pxIW._500D0cjDcj:ref" I sent support a request stating that my premium account had disappeared and reverted to free, with all playlists lost. I got the following reply: Hi Si...
I'm a Canadian living in Sweden, and recently downloaded Spotify. When I move back to Canada in a few months, will I still be able to use Spotify? Unfortunately I don't have a Swedish Card with which I can subscribe to Spotify Premium. Thanks!