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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello! I've had to change my gmail account due to it being hacked and Google won't give me my account back, I have changed my Spotiy e-mail address, (the one i use to log into Spotify to listen to music) but i don't know how to change the e-mail on m...
I paid for a 4.99 upgrade thinking that I was upgrading to premium then when I didn't get the upgrade I came back to spotify to see what the deal was and ended up paying another 9.99 for premium. how do I get refunded for the 4.99 payment?
Hi, I am attempting to purchase premium through my NUS student discount. It all seems to be going ok until it says : 'For verification purposes, you'll need to enter your Facebook password on the following page.' and once I enter my facebook password...
I keep getting a 502 bad gateway when trying to upgrade to premium. Tried two different computers now. Issues?
Hi! I'm trying to get the student discount but every time I try to fill out the form it always says I'm confirmed but then just redirects me to my subscription page where nothing is different and it says I'm still being charged $9.99 per month. If so...
I just upgraded to Premium and you have taken 2 payments of £9.99 from me (I can see them both on PayPal - seperate, completed transactions with different IDs). I would like to have one of them refunded please. Thank you.
I upgraded my account to premium with the 30 days trial throgh the button on the app ( by mistake), it hasn't requested any payement information but i read t'ha after these 30 days starts a 10€ subscription. Is it true? I followed the faqs to cancel ...
Help! I've had my seven-day trial and now I'm trying to sign up for the 30-day trial prior to subscribing to the Premium service. However, whenever I click on "Get Premium", click on the 30-day trial option and the payment type, I'm taken to a screen...
Hey guys, I'd like to have Spotify Premium removed from my account now so that I can connect it with Deutsche Telekom, ehich, starting today, offers a Spotify Premium subscription via my iPhone data plan and won't count that data usage against my cap...
So last week I subscribed to spotify premium and downloaded the app on my iPhone. It was working fine but now it won't let me listen to music offline and says I need to subscribe to premium. Please may you help me? Thanks.
Hi! I'm groning om vaccation soon to Italien, and wanted to hear music from spotify on the way. But we are driving in buss from Denmark and to Italien. I Got spotify premium, and my question is if I just can go offline, and then hear music on the hol...
Hi i was recently hacked and contacted support about the issue and my account is secure again. Unfortunately for me, all my saved/starred music (3 years+ worth) has been wiped. I recovered my playlists using the tool on the site but i rarely used the...
Some days ago, I upgraded my account from free to unlimited. I entered my credit card information and submitted. Then I got a message that I received a confirmation of my payment. I thought, well this should do it, opened Spotify and played music. Bu...
Trying to sign up for Premium, but cannot get past zip code. status just keeps going around around. zip is 78842
I logged onto my account on the website to see if I can recover my songs but it said no playlists were lost?I have beeing using spotify with Facebook details.Can a moderator or an admin help me address this issue? Everything is gone, as if it was a b...
Hello, Previously I have upgraded my account with a giftcard, spotify directly recognized everything, and gave me a Premium account. Past week I bought a new giftcard, while walking out of the store I redeemed it. And I got Spotify Unlimited So I tho...
I want to get a premium subscription, but when I've chosen the payment method and click the button, then the next page has to load, but I only get a white page. This is on my android as well on my laptop. How to get premium?
Hi, so i recently created a new account to get the summer discount and as i was listerning to music on this account i accidently conneted it to my facebook account and lost my old account that i signded up with using my facebook account. Hope that ma...
Hi, I'm desperate...After tried to change my email on Facebook I connect my account spotify with the new one and was resulting as a new account...no premium no playlists saved..nothing! My account is looking like new, just done...Please tell me that ...