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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

291044 Views

529 replies

34 likes

Account
Free
  • 291044 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13683 Views

6 replies

11 likes

Security
  • 13683 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541140 Views

990 replies

115 likes

Account
  • 541140 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129666 Views

74 replies

12 likes

Account
Login
Premium
  • 129666 Views
  • 74 replies
  • 12 likes

Superuser Contribution Random Music

For some reason the following music is randomly playing on my phone and compute every other day or so: - music by Julian Fugart https://open.spotify.com/user/dupain11/playlist/7rqzAXvewTD14x7asyn53l; and- music by Dave Skuts https://open.spotify.com/...

Newbie

For some reason the following music is randomly playing on my phone and compute every other day or so:   - music by Julian Fugart https://open.spotify.com/user/dupain11/playlist/7rqzAXvew...

mrcowan12

Newbie

4193 Views

14 replies

2 likes

Account
Premium
  • 4193 Views
  • 14 replies
  • 2 likes

Superuser Contribution Alte Email fuer neuen Account verwenden?

Ich wuerde gerne diesen Account loeschen und mich erneut anmelden. Nun meine Frage: Ist es moeglich mir einen neuen Account mit der Email dieses Accounts zu erstellen wenn dieser geloescht wird?

Newbie

Ich wuerde gerne diesen Account loeschen und mich erneut anmelden. Nun meine Frage: Ist es moeglich mir einen neuen Account mit der Email dieses Accounts zu erstellen wenn dieser geloescht wird?

Elena

Moderator

10099 Views

5 replies

0 likes

  • 10099 Views
  • 5 replies
  • 0 likes

Solved!! Add existing Spotify accounts to premium family free trial

I just started a free family premium trail. I have 2 family members who have existing Spotify accounts. I would like to add them to my plan, and have them keep their settings and history etc. One is an individual account. The other is a student accou...

Casual Listener

I just started a free family premium trail. I have 2 family members who have existing Spotify accounts. I would like to add them to my plan, and have them keep their settings and history etc. One is ...

Billy-J

Spotify Star

3580 Views

3 replies

0 likes

Account
Free
Premium
  • 3580 Views
  • 3 replies
  • 0 likes

Identity Theft on Spotify! Help!

Many Artists like Slash, UFO, Racer X and others (some Artists I follow for their world famous guitar playing) getting their identities and profiles stolen. But even worse, this week 5 songs on my release radar are NOT from the artists I follow. The ...

Roadie

Many Artists like Slash, UFO, Racer X and others (some Artists I follow for their world famous guitar playing) getting their identities and profiles stolen. But even worse, this week 5 songs on my re...

jakegerb

Roadie

800 Views

2 replies

0 likes

Other
Security
Subscription
  • 800 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Deleted Account is still searchable

PlanFree/Premium CountryGermany My Question or IssueI deleted an account and after over a week the account can still be found in the search, which is not good, because after deleting the account, I created a new one, with the same name but an other m...

Visitor

Plan Free/Premium   Country Germany   My Question or Issue I deleted an account and after over a week the account can still be found in the search, which is not good, because after d...

Xenia

Moderator

2243 Views

1 replies

0 likes

Account
  • 2243 Views
  • 1 replies
  • 0 likes

Solved!! some question about the spotify gift card

I have just redeem a 3months spotify gift card and my question is if i redeem another gift card,for instance,i ender a 6months gift card right now,will it add up to 9months or will it just overlap it with just 6months?Because i've got several gift ca...

Newbie

I have just redeem a 3months spotify gift card and my question is if i redeem another gift card, for instance,i ender a 6months gift card right now,will it add up to 9months or will it just overlap ...

DigitalDriver

Casual Listener

3453 Views

2 replies

0 likes

Premium
  • 3453 Views
  • 2 replies
  • 0 likes

Superuser Contribution Difficulty Adding Family Member

Recently purchased a Premium family plan. I am the manager and sent an email invite to my wife, who lives in the same house, to join the family plan. She logged into her existing free account and entered our home address just for Spotify to say she i...

Newbie

Recently purchased a Premium family plan. I am the manager and sent an email invite to my wife, who lives in the same house, to join the family plan. She logged into her existing  free account a...

Xenia

Moderator

433 Views

1 replies

0 likes

Account
Premium
  • 433 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot edit Profile

Hey there, I tried to edit my profile in the edit profile section ("Profil bearbeiten" on the german website). In particular, I tried to untick the sharing of registration data thing. But when I click the save button it gives me an error saying that ...

Casual Listener

Hey there,   I tried to edit my profile in the edit profile section ("Profil bearbeiten" on the german website). In particular, I tried to untick the sharing of registration data thing. But wh...

Elena

Moderator

2004 Views

7 replies

0 likes

Account
  • 2004 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Something went wrong. Try again or get help" message when trying to change method of payment.

I am attempting to update my method of payment for my Spotify Premium Student account. I am sure that I am entering my card number correctly and have tried using both Safari and Chrome but after I enter my information and click update, I keep receivi...

Visitor

I am attempting to update my method of payment for my Spotify Premium Student account. I am sure that I am entering my card number correctly and have tried using both Safari and Chrome but after I en...

Ivan

Spotify Legend

814 Views

1 replies

0 likes

Account
  • 814 Views
  • 1 replies
  • 0 likes

Método de pagamento

Precisei cancelar o meu cartão de crédito, ficando apenas com meus cartões de débito, dessa forma, me foi solicitado a alteração do método de pagamento. Tentei realizar a mudança com os meus dois cartões, já que a primeira tentativa não houve êxito, ...

Visitor

Precisei cancelar o meu cartão de crédito, ficando apenas com meus cartões de débito, dessa forma, me foi solicitado a alteração do método de pagamento. Tentei realizar a mudança com os meus dois car...

Luan

Spotify Star

402 Views

1 replies

0 likes

Account
Premium
  • 402 Views
  • 1 replies
  • 0 likes

Pls Help !!

Hey guys I have Spotify premium a Long Time and I am very happy with it but for 2 days I randomly got logged out my account and I thought Mhh ok than I tried to log in again but I can’t than I tried to reset my password but I never get an Mail kann a...

Visitor

Hey guys I have Spotify premium a Long Time and I am very happy with it but for 2 days I randomly got logged out my account and I thought Mhh ok than I tried to log in again but I can’t than I tried ...

Billy-J

Spotify Star

431 Views

1 replies

0 likes

Account
  • 431 Views
  • 1 replies
  • 0 likes

Solved!! Can’t log in

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry Device(iPhone 6s+)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was randomly logged ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country   Device (iPhone 6s+) Operating System (iOS 10, ...

Billy-J

Spotify Star

1623 Views

9 replies

0 likes

Free
  • 1623 Views
  • 9 replies
  • 0 likes

I think my account was hacked

PlanPremiumCountryIsraelDeviceOnePlus6, Lenovo Yoga PCOperating SystemAndroid, Windows, Ubuntu My Question or IssueEvery week my Discover Weekly playlist is full with Japanese songs and I never listen to Japanese music.I am afraid that someone hacked...

Regular

Plan Premium Country Israel Device OnePlus6, Lenovo Yoga PC Operating System Android, Windows, Ubuntu   My Question or Issue Every week my Discover Weekly playlist is full with Japanes...

Billy-J

Spotify Star

589 Views

3 replies

0 likes

Account
  • 589 Views
  • 3 replies
  • 0 likes

Solved!! Display name not showing up in top right after changing it

I recently changed my display name and now my display name is not showing up in the top right. Instead, it is my automatically generated username comprised of random numbers and letters (I'm aware that Spotify gives users a random username so I've se...

Casual Listener

I recently changed my display name and now my display name is not showing up in the top right. Instead, it is my automatically generated username comprised of random numbers and letters (I'm aware th...

OneByBoo

Roadie

775 Views

1 replies

0 likes

Account
  • 775 Views
  • 1 replies
  • 0 likes

Superuser Contribution Något fel

Jag kan inte uppdatera betalningsinformation, varje gång jag försöker kommer en felskylt upp. Hjälp! Börjar bli frustrerande...

Casual Listener

Jag kan inte uppdatera betalningsinformation, varje gång jag försöker kommer en felskylt upp. Hjälp! Börjar bli frustrerande...

Ivan

Spotify Legend

582 Views

3 replies

0 likes

Account
  • 582 Views
  • 3 replies
  • 0 likes

My profile doesn't show up in search results

Hello, I can search and find my public playlists but i can't find my profile by searching. I have more followers than any other user with similar name. Any advice or solution please?

Casual Listener

Hello,   I can search and find my public playlists but i can't find my profile by searching. I have more followers than any other user with similar name. Any advice or solution please?

rvexo

Casual Listener

828 Views

2 replies

1 likes

Account
Free
Other
  • 828 Views
  • 2 replies
  • 1 likes

Unknown PSN account linking with my Spotfy account, how come I cannot unlink it through Spotify?

A couple of months ago I noticed a PS4 appearing on my connected devices on my Spotify Desktop Client, I don't own one, so I though I was hacked somehow, then I changed my password and disconnected all devices via the Spotify account page, that seeme...

Casual Listener

A couple of months ago I noticed a PS4 appearing on my connected devices on my Spotify Desktop Client, I don't own one, so I though I was hacked somehow, then I changed my password and disconnected a...

LucasFraga

Casual Listener

994 Views

3 replies

2 likes

Account
  • 994 Views
  • 3 replies
  • 2 likes

Account issues

My account appeared to be hacked. At the time I had many playlist, and premium. I went to the Spotify website to fix this issue. I followed the steps and I reset my password and logged out everywhere. I also changed my email since the one associated ...

Visitor

My account appeared to be hacked. At the time I had many playlist, and premium. I went to the Spotify website to fix this issue. I followed the steps and I reset my password and logged out everywhere...

MichaelSawers

Regular

749 Views

1 replies

1 likes

Account
Security
  • 749 Views
  • 1 replies
  • 1 likes

Solved!! Stopped getting notifications (email and push)

Hi, For the last 2 months I stopped getting notifications about new songs added to playlists I follow, new releases by artists I follow etc. I stopped getting both the emails and the push notifications for the Android, iOS and desktop applications. I...

Roadie

Hi,   For the last 2 months I stopped getting notifications about new songs added to playlists I follow, new releases by artists I follow etc. I stopped getting both the emails and the pu...

circlinglife

Visitor

1641 Views

4 replies

1 likes

Account
Premium
  • 1641 Views
  • 4 replies
  • 1 likes

Ya le di de baja a la cuenta premium en abril, pero este mes me volvieron a cobrar. Soluciones?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OneByBoo

Roadie

403 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 403 Views
  • 1 replies
  • 0 likes