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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396312 Views
  • 943 replies
  • 107 likes
  • Account
  • 396312 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170454 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170454 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98834 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98834 Views
  • 68 replies
  • 10 likes

Superuser Contribution restaurant using spotify

hi spotify. i just was at a restaurant and they were using spotify as music. isn't that illegal for a business? is there anywhere to report? thankś.

  • Music Fan
  • hi spotify.   i just was at a restaurant and they were using spotify as music. isn't that illegal for a business? is there anywhere to report?   thankś.
  • SharpMind
  • Regular
  • 704 Views
  • 3 replies
  • 0 likes
  • 704 Views
  • 3 replies
  • 0 likes

Spotify won’t connect to ps4

I went online on my phone and linked my PS4 and Spotify accounts but when I go onto my actual PS4 and open Spotify and try to log in it won’t let me and tells me that Spotify is already linked. I’m so frustrated and confused. Why is it telling me it’...

  • Casual Listener
  • I went online on my phone and linked my PS4 and Spotify accounts but when I go onto my actual PS4 and open Spotify and try to log in it won’t let me and tells me that Spotify is already linked. I’m s...
  • Womble1
  • Casual Listener
  • 694 Views
  • 2 replies
  • 0 likes
  • Account
  • 694 Views
  • 2 replies
  • 0 likes

Superuser Contribution "form expired" in sign-up process

i've been trying to create a new spotify account for days now, but anytime i fill out the sign-up form(using my email, cuz i dont have facebook) a message pops saying something in the lines of "the form has expired, please reload the page". has anyon...

  • Newbie
  • i've been trying to create a new spotify account for days now, but anytime i fill out the sign-up form(using my email, cuz i dont have facebook) a message pops saying something in the lines of "the f...
  • Katerina
  • Spotify Legend
  • 1282 Views
  • 3 replies
  • 0 likes
  • Account
  • 1282 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family account cancels out other devices?

Hi,I have Spotify family which i share with one other person, it had been working fine until recently where now only one device plays at a time, I have sonos and raumfeld wireless speakers and also use it on my iphone. If i am playing on any of these...

  • Newbie
  • Hi, I have Spotify family which i share with one other person, it had been working fine until recently where now only one device plays at a time, I have  sonos and raumfeld wireless speakers an...
  • Katerina
  • Spotify Legend
  • 367 Views
  • 3 replies
  • 0 likes
  • Premium
  • 367 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I can only login with FB since I don't have my password and email on account doesn't exist

PlanPremiumCountryBRazil My Question or IssueI was trying to change the email in my account since it doesn't exist any longer, but I can't do it since I don't know the password I'm using to log in (I'm using FB login).If I try to recover password, I'...

  • Casual Listener
  • Plan Premium Country BRazil   My Question or Issue I was trying to change the email in my account since it doesn't exist any longer, but I can't do it since I don't know the password I'm u...
  • Peter
  • Spotify Legend
  • 587 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 587 Views
  • 2 replies
  • 0 likes

Music pauses frequently

PlanFamily PremiumCountryBelgium DeviceiPhone XrWindows Client Mac ClientOperating SystemLatest My Question or Issue This seems to be an account-wide recurring issue. Even after logging off everywhere, updating all clients, restarting systems on all ...

  • Newbie
  • Plan Family Premium Country Belgium   Device iPhone Xr Windows Client  Mac Client Operating System Latest   My Question or Issue   This seems to be an account-wide r...
  • osornios
  • Spotify Star
  • 338 Views
  • 1 replies
  • 1 likes
  • Account
  • 338 Views
  • 1 replies
  • 1 likes

My spotify and facebook accounts wont connect??

Hi, I have tried connecting my facebook account to my spotify account for a while now without any results... I have tried to connect them on my iphone, on my macbook and a windows pc. In my settings, the handling of facebook information is enabled. W...

  • Casual Listener
  • Hi,   I have tried connecting my facebook account to my spotify account for a while now without any results... I have tried to connect them on my iphone, on my macbook and a windows pc. In my ...
  • DanielTham
  • Composer
  • 587 Views
  • 2 replies
  • 0 likes
  • Account
  • 587 Views
  • 2 replies
  • 0 likes

I got hacked

PlanPremiumCountryDenmark DeviceGot an Iphone 7 myselfOperating SystemiOS10 My Question or IssueHello, somehow someone changed my spotify email, without me knowing. I haven't gotten any emails about, verifying it or anything like that. I just got an ...

  • Casual Listener
  •   Plan Premium Country Denmark   Device Got an Iphone 7 myself Operating System iOS10   My Question or Issue Hello, somehow someone changed my spotify email, without me kno...
  • OneByBoo
  • Roadie
  • 389 Views
  • 3 replies
  • 0 likes
  • Account
  • 389 Views
  • 3 replies
  • 0 likes

Account

PlanFreeCountryPLHello, what can I do, when I log in by facebook, but on this account I have deleted e-mail, and I forgot the passworld

  • Visitor
  • Plan Free Country PL Hello, what can I do, when I log in by facebook, but on this account I have deleted e-mail, and I  forgot the passworld 😞  
  • DanielTham
  • Composer
  • 616 Views
  • 3 replies
  • 0 likes
  • Account
  • 616 Views
  • 3 replies
  • 0 likes

Cannot login, but I am premium member

PlanPremiumCountryDEDeviceiPhone 6Operating SystemiOS 12My Question or Issue I cannot login, but premium users can use Spotify when outside of their country. Why can I not login?

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  • Visitor
  • Plan Premium Country DE Device iPhone 6 Operating System iOS 12 My Question or Issue   I cannot login, but premium users can use Spotify when outside of their country. Why can I not lo...
  • Billy-J
  • Spotify Star
  • 524 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 524 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account on Singtel, to Family Account

PlanPremium with SingtelCountrySingapore My Question or IssueCurrently signed up Spotify Premium on Singtel, but I am looking to change to family plan. Apparently Singtel doesnt provide such option (or are there?), hence I am looking to unsubscribe f...

  • Casual Listener
  • Plan Premium with Singtel Country Singapore   My Question or Issue Currently signed up Spotify Premium on Singtel, but I am looking to change to family plan. Apparently Singtel doesnt prov...
  • YQarts
  • Casual Listener
  • 4528 Views
  • 2 replies
  • 0 likes
  • Account
  • 4528 Views
  • 2 replies
  • 0 likes

Spotify on Alexa

PlanPremiumCountryColombia DeviceAlexa Echo Dot 3Operating SystemAmazon My Question or Issue Hello, I use Spotify on Alexa and must say that it works pretty good, but I would like to request the "Repeat Track" or "Repeat Song" command voice to Alexa,...

  • Regular
  • Plan Premium Country Colombia   Device Alexa Echo Dot 3 Operating System Amazon   My Question or Issue   Hello,   I use Spotify on Alexa and must say that it works p...
  • OneByBoo
  • Roadie
  • 614 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 614 Views
  • 1 replies
  • 0 likes

Google Mini

First off... I have spent an hour trying to figure out how to get technical support for this. This setup is very frustrating and as a customer, I would like to VERY MUCH recommend getting a hotline over the phone to reduce consumer unhappiness. I've ...

  • Visitor
  • First off... I have spent an hour trying to figure out how to get technical support for this.  This setup is very frustrating and as a customer, I would like to VERY MUCH recommend getting a hot...
  • KossB
  • Roadie
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
  • 327 Views
  • 1 replies
  • 0 likes

Spotify Still Active, but Hulu Canceled

PlanStudent BundleCountryUSADeviceAccount on any deviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I went to log into my Hulu and it said I was no longer subscribed. Contacted Hulu and they said Spotify canceled my s...

  • Regular
  • Plan Student Bundle Country USA Device Account on any device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue:  I went to log into my Hulu and ...
  • KossB
  • Roadie
  • 1498 Views
  • 7 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1498 Views
  • 7 replies
  • 1 likes

Solved!! Cannot manage family members

Hello, I recently started a family premium account, and successfully added family members.However I cannot manage the other members. I see them in my account, but simply cannot select them. I tried on mobile devices and my desktop computer with sever...

  • Casual Listener
  • Hello,  I recently started a family premium account, and successfully added family members. However I cannot manage the other members. I see them in my account, but simply cannot select them. ...
  • OviiiOne
  • Community Legend
  • 2161 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 2161 Views
  • 3 replies
  • 1 likes

French Switzerland.

J'ai à nouveaux relancé la question du francais en Suisse. J'ai ecris un message car on est punis d'audiobooks, Podcats et autres...J'espere une reponse positive. Sinon a la fin de l'année je partirai à la consurrence... J'en ai marre de ne pas etre ...

  • Regular
  •    J'ai à nouveaux relancé la question du francais en Suisse. J'ai ecris un message car on est punis d'audiobooks, Podcats et autres... J'espere une reponse positive. Sinon a la fin de l'...
  • fperotto
  • Casual Listener
  • 876 Views
  • 8 replies
  • 4 likes
  • Other
    Subscription
  • 876 Views
  • 8 replies
  • 4 likes

Solved!! Recovering Songs In A Playlist

Recently a collaborative playlist I created containing 600 or so songs was reduced to 11. When I looked at it an hour before, all the songs were still there. I assume either a bug or someone purposely removing the songs. Is there a way on either my o...

  • Regular
  • Recently a collaborative playlist I created containing 600 or so songs was reduced to 11. When I looked at it an hour before, all the songs were still there. I assume either a bug or someone purposel...
  • sliv1
  • Regular
  • 727 Views
  • 2 replies
  • 0 likes
  • Account
  • 727 Views
  • 2 replies
  • 0 likes

Solved!! Student discount in The Netherlands

Hi,I just readed online that we also can have a discount. But I can't find it anywhere. So how can I do it and is it really True that we also have a student discount for studentes in the Netherlands ?

  • Casual Listener
  • Hi, I just readed online that we also can have a discount. But I can't find it anywhere. So how can I do it and is it really True that we also have a student discount for studentes in the Netherla...
  • kdooooooodle
  • Newbie
  • 5716 Views
  • 5 replies
  • 0 likes
  • 5716 Views
  • 5 replies
  • 0 likes

Spotify Double charged me for over FOUR YEARS and will not give me money back

I just noticed it now because it shows as seperate charges on my credit card. One charge for Spotify for $14.99 and one charge from iTunes from $12.99Chatted with Spotify from 8:50am to 10:06am before I gave up. They will not help. and are deliberate...

  • Casual Listener
  • I just noticed it now because it shows as seperate charges on my credit card. One charge for Spotify for $14.99 and one charge from iTunes from $12.99 Chatted with Spotify from 8:50am to 10:06am bef...
  • KossB
  • Roadie
  • 3478 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 3478 Views
  • 5 replies
  • 0 likes

Spotify web site unreachable since move. Is my IP address being blocked?

PlanPremiumCountryPoland My Question or Issue It appears that I can't access the spotify.com web site since I moved to my new place a few months ago. Spotify otherwise works fine, but to get to the web site, I can only get it to work when I use a VPN...

  • Casual Listener
  • Plan Premium Country Poland   My Question or Issue   It appears that I can't access the spotify.com web site since I moved to my new place a few months ago. Spotify otherwise works f...
  • Billy-J
  • Spotify Star
  • 2976 Views
  • 4 replies
  • 1 likes
  • Other
  • 2976 Views
  • 4 replies
  • 1 likes