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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
80304 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
100483 Views
9 replies
2 likes
Ok, so I've got a few problems here and they're really starting to bug. FIrst: How in the world do I log into Hulu if I signed up for Spotify with Facebook (Im signed up for the Student Hulu+Spotify, and when I try to activate hulu it says its alread...
Ok, so I've got a few problems here and they're really starting to bug. FIrst: How in the world do I log into Hulu if I signed up for Spotify with Facebook (Im signed up for the Studen...
Not applicable
7405 Views
9 replies
0 likes
I have tried following steps already. 1 - Uninstall and remove anything in keychain or whatever related to Spotify App.2 - Reboot the device3 - Reinstall Spotify App4 - Reset password on Web App5 - Login via new password. Still I am unable to login. ...
I have tried following steps already. 1 - Uninstall and remove anything in keychain or whatever related to Spotify App. 2 - Reboot the device 3 - Reinstall Spotify App 4 - Reset password ...
Moderator
863 Views
1 replies
0 likes
Mein Vater wollte uns Kindern zu Weihnachten das Spotify-Premium-Testabo schenken. Nachdem er dem ersten Kind das Abo per PayPal bezahlt hatte, konnte er einem anderen Kindern kein weiteres Abo zahlen! Es kommt die Meldung, dass pro PayPal-Konto nur ...
Mein Vater wollte uns Kindern zu Weihnachten das Spotify-Premium-Testabo schenken. Nachdem er dem ersten Kind das Abo per PayPal bezahlt hatte, konnte er einem anderen Kindern kein weiteres Abo zahle...
Moderator
4241 Views
5 replies
1 likes
This has nothing to do with IOS. I just want to know why I can't add a new topic in New Ideas. I have ideas man! I really want to share them. I feel like a second rate citizen.
This has nothing to do with IOS. I just want to know why I can't add a new topic in New Ideas. I have ideas man! I really want to share them. I feel like a second rate citizen...
Community Legend
1910 Views
5 replies
0 likes
My Question or IssueReceipts are no longer available on the account page.Need a receipt for my May payment. /Jan Ljungberg
My Question or Issue Receipts are no longer available on the account page. Need a receipt for my May payment. /Jan Ljungberg
Moderator
439 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to log into my account from November 2018, created on my phone, the username I have i...
Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am unable to l...
Moderator
413 Views
1 replies
0 likes
Hello, well basically my problem is the above.My e-mail account expired and I forgot to renew it, so now it doesn't exist anymore. The problem is that my Spotify account was connected to that e-mail. When I´m trying to log in with that e-mail and the...
Hello, well basically my problem is the above. My e-mail account expired and I forgot to renew it, so now it doesn't exist anymore. The problem is that my Spotify account was con...
Community Legend
2025 Views
1 replies
0 likes
PlanFree & PremiumCountryAustriaDeviceiPhone 7, MacBook Air (2017)Operating SystemiOS 13.5.1, macOS Catalina 10.15.5 My Question or IssueI've got two Spotify accounts (one with Premium access and one without). Because of that I would like to bring th...
Plan Free & Premium Country Austria Device iPhone 7, MacBook Air (2017) Operating System iOS 13.5.1, macOS Catalina 10.15.5 My Question or Issue I've got two Spotify accounts (on...
Moderator
540 Views
1 replies
0 likes
I have discovered that I am being charged twice each month for Spotify premium (on two different credit cards) but I only have one account. I have confirmed that Spotify is not linked to my Facebook account. I have two email addresses - one was used ...
I have discovered that I am being charged twice each month for Spotify premium (on two different credit cards) but I only have one account. I have confirmed that Spotify is not linked to my Facebook ...
Spotify Legend
801 Views
1 replies
0 likes
I'm trying to access my account. After I have logged in and click accounts, instead of showing me my Premium account (which I want to cancel to the free version) a page comes up that says I need to log out of everything. Even after I've gone through ...
I'm trying to access my account. After I have logged in and click accounts, instead of showing me my Premium account (which I want to cancel to the free version) a page comes up that says I need to l...
Casual Listener
932 Views
4 replies
0 likes
PlanFreeCountryCanadaDevicePhone and PCOperating SystemAndriod, and Windows 10 My Question or IssueI registered for Spotify Premium a week ago and I want to try the 3 month free premium. I keep getting an error message "Something went wrong, Try agai...
Plan Free Country Canada Device Phone and PC Operating System Andriod, and Windows 10 My Question or Issue I registered for Spotify Premium a week ago and I want to try the 3 month f...
Casual Listener
903 Views
5 replies
0 likes
PlanPremium CountryFinland Operating SystemAndroid, Windows 10 My Question or IssueWhen I go to the edit profile page, I am unable to change my details, such as email, gender, date of birth, or country. Also, I would like to unlink my facebook accoun...
Plan Premium Country Finland Operating System Android, Windows 10 My Question or Issue When I go to the edit profile page, I am unable to change my details, such as ema...
Moderator
13093 Views
4 replies
4 likes
PlanPremium FamilyCountrySwedenDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI have a family premium account and my daughter is one of the family. She changed phone and now I can't log her in again and I don't know which email we...
Plan Premium Family Country Sweden Device Samsung Galaxy S7 Operating System Android My Question or Issue I have a family premium account and my daughter is one of the family. She ch...
Spotify Legend
538 Views
1 replies
0 likes
So one thing I am in charge of at my job this summer is their playlists. I had made a few playlists collaborative thinking that it would be easier to share them with my own account so that I don't need to go between accounts every time I wanted to ed...
So one thing I am in charge of at my job this summer is their playlists. I had made a few playlists collaborative thinking that it would be easier to share them with my own account so that I don't ne...
Community Legend
1241 Views
1 replies
0 likes
Hi, my Facebook account was compromised and changed so I no longer have access to it. My Spotify account is linked to it, so I need to disconnect the two accounts through Spotify. The tutorials I have seen have said about going to Settings then Socia...
Hi, my Facebook account was compromised and changed so I no longer have access to it. My Spotify account is linked to it, so I need to disconnect the two accounts through Spotify. The tutorials I hav...
Spotify Star
506 Views
1 replies
0 likes
PremiumNL Devicemac mini 2012iOS 10.13 Hi there, I'd like to add a third artist profile to my SFA page. I currently have 2; Kynarian and Tomii. I want to add Kalkovich (theres only 1). If I google search this question and click on the first spotify l...
Premium NL Device mac mini 2012 iOS 10.13 Hi there, I'd like to add a third artist profile to my SFA page. I currently have 2; Kynarian and Tomii. I want to add Kalkovich ...
Spotify Star
364 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueHi, I created an account for a colleague who does not have a Mastercard and entered the same Mastercard number. For the first five minutes the account was...
Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue Hi, I created an account for a colleague who does not have a Mastercard and en...
Spotify Star
515 Views
1 replies
0 likes
PlanPremiumCountryNew ZealandDevicePC, Android, AppleOperating System(iOS 10, Android Oreo, Windows 10) My Question or Issue Since last week, at least once a day, I have received a "New login to Spotify" warning email, either from USA or Russia. I ha...
Plan Premium Country New Zealand Device PC, Android, Apple Operating System (iOS 10, Android Oreo, Windows 10) My Question or Issue Since last week, at l...
Newbie
12955 Views
9 replies
3 likes
On 6/17/2020, I received a "welcome" email from Spotify, but I'm not a new user and had been use Spotify for years. On the same day, I received additional two lognin notifications, one from Russian, and one from Hungary. I logged into my account, rem...
On 6/17/2020, I received a "welcome" email from Spotify, but I'm not a new user and had been use Spotify for years. On the same day, I received additional two lognin notifications, one from Russian, ...
Spotify Legend
4023 Views
1 replies
0 likes
PlanFreeCountryUSADeviceiPhone 6, Safari 13.1.1, Macbook Pro late 2013Operating SystemiOS 10 My Question or IssueStarted a playlist, but didn't realize new songs were being shuffled in. Trying to find a song that was played and wasn't on the album, h...
Plan Free Country USA Device iPhone 6, Safari 13.1.1, Macbook Pro late 2013 Operating System iOS 10 My Question or Issue Started a playlist, but didn't realize new songs were being s...
Spotify Legend
1484 Views
1 replies
0 likes
