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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1575 Views
  • 0 replies
  • 7 likes
  • Security
  • 1575 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445669 Views
  • 970 replies
  • 108 likes
  • Account
  • 445669 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198956 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198956 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108224 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108224 Views
  • 70 replies
  • 11 likes

Other options for payment

Earlier I got a pop up message showing other payment options such as mobile payment, forgot the others. Yup another options other than the visa/mastercard and paypal. Now it's gone. How am I able to get to those options again? It's not showing anymor...

  • Visitor
  • Earlier I got a pop up message showing other payment options such as mobile payment, forgot the others. Yup another options other than the visa/mastercard and paypal. Now it's gone. How am I able to ...
  • Peter__
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Can't open my app or save music

Hi. I can't open my I phone app any more. I have to keep delateing it then download it again. This only works 1 time then I have to start the same process again. Also I can't save artists or albums. I spent about 3 hours 2 nights ago saving all my be...

  • Regular
  • Hi. I can't open my I phone app any more. I have to keep delateing it then download it again. This only works 1 time then I have to start the same process again. Also I can't save artists or albums....
  • Rossgroves
  • Regular
  • 282 Views
  • 4 replies
  • 0 likes
  • 282 Views
  • 4 replies
  • 0 likes

Spotify premium on ipad2

I cannot download my playlist. It stops at 125 then stops syncing

  • Casual Listener
  • I cannot download my playlist. It stops at 125 then stops syncing
  • Peter__
  • Community Legend
  • 287 Views
  • 3 replies
  • 0 likes
  • Premium
  • 287 Views
  • 3 replies
  • 0 likes

change card details from a swedish card to a uk card

Hi! I tried to change my card details from my swedish mastercard to a uk visa debit. Everytime i type in my uk card details it wont go work. I have now instead cancelled my subscription on my swedish card but want a subscription on my uk card. What c...

  • Newbie
  • Hi!   I tried to change my card details from my swedish mastercard to a uk visa debit.   Everytime i type in my uk card details it wont go work.   I have now instead cance...
  • Peter__
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Forgotten password + wrong e-mail address

Hi, My mother has gotten herself into a rather vexing situation concerning her Spotify account. She has forgotten her password, but at the same time she has discovered her account is linked to the wrong e-mail address, so we can't use the standard ch...

  • Newbie
  • Hi, My mother has gotten herself into a rather vexing situation concerning her Spotify account. She has forgotten her password, but at the same time she has discovered her account is linked to the ...
  • Joe
  • Community Legend
  • 652 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 652 Views
  • 1 replies
  • 0 likes

My account has been hacked

My account has been hacked and the password, email address has been changed. Will cancel my subscription immediately unless resolved please email [Snip-Email(Privacy)-Peter]

  • Newbie
  • My account has been hacked and the password, email address has been changed. Will cancel my subscription immediately unless resolved please email [Snip-Email(Privacy)-Peter]
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Paying for Premium by cannot access it

I recently upgraded my free account to premium and was charged for it on my card but i cannot access it! It is beyond frustrating. I have sent it a forum but have yet to hear anything back. Also all the playlists i have created in the free version ha...

  • Casual Listener
  •   I recently upgraded my free account to premium and was charged for it on my card but i cannot access it! It is beyond frustrating. I have sent it a forum but have yet to hear anything back. ...
  • Joe
  • Community Legend
  • 210 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 210 Views
  • 3 replies
  • 0 likes

How do I print a gift card without the recipient's email address?

I want to print a gift card but i don't have the recipient's email address. How can I do this?

  • Casual Listener
  • I want to print a gift card but i don't have the recipient's email address.  How can I do this?
  • stuart2t
  • Casual Listener
  • 928 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 928 Views
  • 2 replies
  • 0 likes

Seperate Accounts Merged Resulting In Loss Of Playlists etc.

Hello! So here is my issue, I had a username/email Spotify account at first and then later made another with my Facebook account. I have been using the Facebook Spotify account via my tablet, phone, and computer the most for the last few years and bu...

  • Newbie
  • Hello! So here is my issue, I had a username/email Spotify account at first and then later made another with my Facebook account. I have been using the Facebook Spotify account via my tablet, ph...
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

3 for 1 with gift card

Hello, I've bought a €10 giftcard for the promotion 2 monts free when you buy 1 month premium. But now I went to the spotify.com/redeem site and I can only chose between 2 months unlimited or 1 month premium, but I want the promotion. What can I do t...

  • Casual Listener
  • Hello,   I've bought a  €10 giftcard for the promotion 2 monts free when you buy 1 month premium. But now I went to the spotify.com/redeem site and I can only chose between 2 month...
  • Peter__
  • Community Legend
  • 481 Views
  • 7 replies
  • 0 likes
  • 481 Views
  • 7 replies
  • 0 likes

Spotify + Vodafone

I've signed up for Spotify using my new Vodafone 4G Red account but when I log into Spotify I only have the Free verision not Premium. Is there a way to fix this?

  • Newbie
  • I've signed up for Spotify using my new Vodafone 4G Red account but when I log into Spotify I only have the Free verision not Premium. Is there a way to fix this?
  • Peter__
  • Community Legend
  • 512 Views
  • 4 replies
  • 0 likes
  • 512 Views
  • 4 replies
  • 0 likes

Someone using my account

While I was listening to music today, all of a sudden the track list changed. I clicked the speaker icon and noticed another device connected that I did not recognize. I changed my password and logged back in but the device was still connected. What ...

  • Casual Listener
  • While I was listening to music today, all of a sudden the track list changed. I clicked the speaker icon and noticed another device connected that I did not recognize. I changed my password and log...
  • Peter__
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

What is wrong with Spotify?

So I bought a gift card to spend on the "Summer Deal" I went to the main page ( while logged in ) and pressed "Buy now" ( on the summer deal thingy ) I enter my code and it says "You have upgraded for 1 month" or something like that, wasnt it 2 month...

  • Casual Listener
  • So I bought a gift card to spend on the "Summer Deal" I went to the main page ( while logged in ) and pressed "Buy now" ( on the summer deal thingy ) I enter my code and it says "You have upgrade...
  • Peter__
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 362 Views
  • 1 replies
  • 0 likes

Solved!! Money gone

Hey guys, I just got some sportify cards of the tank station last week and did register them both, each 10 Euros on my account. I did that last week !!! Now my premium account is gone and i cant find the money on my account neither can i find the pur...

  • Regular
  • Hey guys, I just got some sportify cards of the tank station last week and did register them both, each 10 Euros on my account. I did that last week !!! Now my premium account is gone and i can...
  • Robbie
  • Spotify Legend
  • 920 Views
  • 9 replies
  • 0 likes
  • Premium
  • 920 Views
  • 9 replies
  • 0 likes

Spotify Premium. Paypal Error

Hello, im from Germany and wanted to subscribe for Spotify Premium. I linked my bank acc. to PayPal (It is verified etc. but i dont have a Credit Card). After i logged through Spotify to my Paypal Acc. it either says that I need a Credit Card to pay ...

  • Newbie
  • Hello, im from Germany and wanted to subscribe for Spotify Premium. I linked my bank acc. to PayPal (It is verified etc. but i dont have a Credit Card). After i logged through Spotify to my Paypal Ac...
  • Joe
  • Community Legend
  • 1097 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1097 Views
  • 5 replies
  • 0 likes

Signed up an old account for Premium - how to move it my new one

Hi, I can't remember a login for the first spotify account I've made for the life of mine - everything I tried failed. It got furthermore confusing after the merger with facebook and all that jazz. I now have a new account which I use with my faceboo...

  • Casual Listener
  • Hi,   I can't remember a login for the first spotify account I've made for the life of mine - everything I tried failed. It got furthermore confusing after the merger with facebook and all t...
  • Peter__
  • Community Legend
  • 389 Views
  • 6 replies
  • 0 likes
  • 389 Views
  • 6 replies
  • 0 likes

Won't let me cancel free trial

I am trying to cancel my Spotify Free Trial before my first month is up so it will not charge me for premium from now on. On the Help page I read how to cancel my subscription, but I can not complete step 3. I went to the Subscription page and logged...

  • Newbie
  • I am trying to cancel my Spotify Free Trial before my first month is up so it will not charge me for premium from now on. On the Help page I read how to cancel my subscription, but I can not complete...
  • Peter__
  • Community Legend
  • 1248 Views
  • 2 replies
  • 1 likes
  • Subscription
  • 1248 Views
  • 2 replies
  • 1 likes

Spotify Summer using a Gift Card

I want to purchase Spotify premium through the summer buy 1 month get 2 free deal with a gift card I have bought. The problem is there is no option to purchase Spotify with the gift card, when I redeem the card it asks if I want to redeem card, if I ...

  • Newbie
  • I want to purchase Spotify premium through the summer buy 1 month get 2 free deal with a gift card I have bought. The problem is there is no option to purchase Spotify with the gift card, when I rede...
  • Peter__
  • Community Legend
  • 228 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 228 Views
  • 2 replies
  • 0 likes

Solved!! account linking to facebook

Hello, I have a problem! When I try to link my account to facebook a login screen of facebook pops up. I log in succesfully and then the pop-up turns to a white screen. Also on my web browser a link pops up and it says OK. I am not sure what I am doi...

  • Regular
  • Hello,   I have a problem! When I try to link my account to facebook a login screen of facebook pops up. I log in succesfully and then the pop-up turns to a white screen. Also on my web brow...
  • Peter__
  • Community Legend
  • 1139 Views
  • 7 replies
  • 0 likes
  • 1139 Views
  • 7 replies
  • 0 likes

Solved!! Country and future payments

What happens to recurring payments of Spotify Premium if you change country?Let's assume you buy Premium in the USA at 9.99$/month and then move to Europe. Will your account be renewed at 9.99€/month or still be the same price? Thank you in advance f...

  • Roadie
  • What happens to recurring payments of Spotify Premium if you change country? Let's assume you buy Premium in the USA at 9.99$/month and then move to Europe. Will your account be renewed at 9.99€/m...
  • Joe
  • Community Legend
  • 493 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 493 Views
  • 5 replies
  • 0 likes