Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76426 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94250 Views
9 replies
2 likes
Hello, I was not planning on paying a subscription for Spotifty. I was charged $9.99 on my chase debit card, and it has forced to overdraw my account. Please repsond ASAP, because I am not paying for the $10, + the $30 you're making me owe to the ban...
Hello, I was not planning on paying a subscription for Spotifty. I was charged $9.99 on my chase debit card, and it has forced to overdraw my account. Please repsond ASAP, because I am not paying f...
Casual Listener
369 Views
2 replies
0 likes
I opened up spotify today, I didn't have to sign in because I have it set to remember me on this computer. I'm the only one who uses this computer. Anyway as I was saying, I opened Spotify today and my profile picture and my profile name is changed t...
I opened up spotify today, I didn't have to sign in because I have it set to remember me on this computer. I'm the only one who uses this computer. Anyway as I was saying, I opened Spotify today and ...
Community Legend
2614 Views
1 replies
0 likes
Anyone know how to reset my password?? cant find it.
Anyone know how to reset my password?? cant find it.
Community Legend
253 Views
1 replies
0 likes
I bought Spotify unlimited to get rid of ALL ads. Yet when i open my Spotify it starts in Browse tab where i am greeted by an f*cking ad... Is there anyway to get rid of it cause it's usually a ad about pop music that i cant stand cause i hate pop mu...
I bought Spotify unlimited to get rid of ALL ads. Yet when i open my Spotify it starts in Browse tab where i am greeted by an f*cking ad... Is there anyway to get rid of it cause it's usually a ad ...
Community Legend
219 Views
1 replies
0 likes
My account has been hacked. I'm paying the subscription but cannot get back into the account as it loos like the password has been changed
My account has been hacked. I'm paying the subscription but cannot get back into the account as it loos like the password has been changed
Community Legend
288 Views
2 replies
0 likes
I recently bought premium. But my account on my mobile logged out so i didnt know the excact log in anymore. So i logged in with an old account. I thought it was the good one, but it wasnt. Afterwards I changed my facebook pass. Maybe that was the so...
I recently bought premium. But my account on my mobile logged out so i didnt know the excact log in anymore. So i logged in with an old account. I thought it was the good one, but it wasnt. Afte...
Community Legend
463 Views
5 replies
0 likes
Hi My Spotify Acc is linked with my Facebook Acc. But some weeks ago I deleted my Facebook Acc completly (not deactivated) since then I can't login to my spotify. The real problem is I still have to pay for it, because I can't terminate my Spotify Ac...
Hi My Spotify Acc is linked with my Facebook Acc. But some weeks ago I deleted my Facebook Acc completly (not deactivated) since then I can't login to my spotify. The real probl...
Community Legend
413 Views
1 replies
0 likes
DescriptionI can't log in due to some error A more detailed description, using numbered steps 1. At first I was in Spotify, and all of the sudden I couldn't listen to music because it couldn't connect (error 101) 2. I closed out of it, opening it up ...
Description I can't log in due to some error A more detailed description, using numbered steps 1. At first I was in Spotify, and all of the sudden I couldn't listen to mus...
Community Legend
392 Views
3 replies
0 likes
So a while ago my friend logged into his account on my phone at a party, and for some reason he decided to press "link account", so my fb account got linked to another account. while that problem was sorted, it seems i've lost the ability to log back...
So a while ago my friend logged into his account on my phone at a party, and for some reason he decided to press "link account", so my fb account got linked to another account. while that problem was...
Not applicable
367 Views
1 replies
0 likes
I'm downloading some playlists for offline play. Is there a limited number of songs or playlists you can have downloaded for offline play because I was downloading and it just stopped. I chose another list and it did the same thing. Or could it just ...
I'm downloading some playlists for offline play. Is there a limited number of songs or playlists you can have downloaded for offline play because I was downloading and it just stopped. I chose anothe...
Not applicable
249 Views
1 replies
0 likes
When I first started the premium service, the sound quality at the highest bitrate sounded excellent. Now, a few weeks later the quality has diminished considerably. I am wondering why. I have always been using a ipad wireless connection, so that has...
When I first started the premium service, the sound quality at the highest bitrate sounded excellent. Now, a few weeks later the quality has diminished considerably. I am wondering why.&n...
Community Legend
453 Views
3 replies
0 likes
My facebook recently took a big hit and I the only real option is to make a new one, is there anyway to unlink my FAcebook account to my spotify account? I want to continue to use spotify services but I can not sign in when my facebook is deactivated...
My facebook recently took a big hit and I the only real option is to make a new one, is there anyway to unlink my FAcebook account to my spotify account? I want to continue to use spotify servi...
Casual Listener
491 Views
4 replies
0 likes
ok.. so I searched for an answer and found nothing that helped me but if I missed soemthing link me or... move this or point me in the direction. Is there a way for me to stay logged into Spotify Community, this site, so I dont have to log in everyti...
ok.. so I searched for an answer and found nothing that helped me but if I missed soemthing link me or... move this or point me in the direction. Is there a way for me to stay logged into ...
Regular
1235 Views
4 replies
0 likes
I am trying to redeem my Unidays discount but for the past few days it has been says 'Not currently available. Please try again later'. Anyone else having trouble?
I am trying to redeem my Unidays discount but for the past few days it has been says 'Not currently available. Please try again later'. Anyone else having trouble?
Music Fan
764 Views
4 replies
0 likes
Hello. I've been verified as an artists on Spotify a while ago and i would like to change my artists picture. How would i do so?
Hello. I've been verified as an artists on Spotify a while ago and i would like to change my artists picture. How would i do so?
Casual Listener
15274 Views
3 replies
2 likes
So I clicked from disconnect from facebook or something similiar because I didnt want to use facebook on my spotify. Then i tried to log in but i couldn't because it said wrong username or password and then i went to change it. I put my email there a...
So I clicked from disconnect from facebook or something similiar because I didnt want to use facebook on my spotify. Then i tried to log in but i couldn't because it said wrong username or password...
Casual Listener
767 Views
2 replies
0 likes
Recover daughters playlist only want one accountPosted using the Spotify Community app by Liam
Recover daughters playlist only want one account Posted using the Spotify Community app by Liam
Community Legend
245 Views
1 replies
0 likes
Can you sign everyone out of my account please, I've changed my password but they're still signed in, account is Jlacey14
Can you sign everyone out of my account please, I've changed my password but they're still signed in, account is Jlacey14
Community Legend
397 Views
2 replies
0 likes
Hi All,Im from the Philippines which is reflected in my profile. I havent travelled anywhere since I used this service. However, Im unable to login due to supposedly change of country.Ian
Hi All, Im from the Philippines which is reflected in my profile. I havent travelled anywhere since I used this service. However, Im unable to login due to supposedly change of country. Ian
Roadie
1138 Views
7 replies
0 likes
Help me to change from unlimited to premium.
Help me to change from unlimited to premium.
Community Legend
375 Views
1 replies
0 likes
