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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
292490 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541554 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129683 Views
74 replies
12 likes
Hi,I created a separate spotify account today from my work email which has merged with my Facebook login, and I've lost all my playlists - and it's changed my username.I'd rather go back to just my facebook login with my playlists restored... I can't...
Hi, I created a separate spotify account today from my work email which has merged with my Facebook login, and I've lost all my playlists - and it's changed my username. I'd rather go back to j...
Community Legend
171 Views
1 replies
0 likes
My subscription status still says free when I've been paying thru paypal for months now. I know I have at least two logins and both say's free not premium. Could I have another one that I'm not aware of? I already contacted the support team Case # 01...
My subscription status still says free when I've been paying thru paypal for months now. I know I have at least two logins and both say's free not premium. Could I have another ...
Community Legend
193 Views
2 replies
0 likes
Hi, a few days ago I received an email saying that payment via paypal bounced.This is weird, as paypal has direct acces to my bankaccount. Anyhow: I checked my paypal account and all looked good.Then I noticed a flashy warning in spotify itself, so I...
Hi, a few days ago I received an email saying that payment via paypal bounced. This is weird, as paypal has direct acces to my bankaccount. Anyhow: I checked my paypal account and all looked goo...
Casual Listener
285 Views
6 replies
0 likes
My sister uses a single spotify, and recently my phone restart my data on my phone. When I installed Spotify, I logged into my account and I wasn't get any of my premium. I'm still paying for it but its been 2 weeks since my Spotify don't work. I use...
My sister uses a single spotify, and recently my phone restart my data on my phone. When I installed Spotify, I logged into my account and I wasn't get any of my premium. I'm still paying for it ...
Community Legend
151 Views
1 replies
0 likes
While attempting to upgrade to the 3-for-1 Premium deal, I keep getting a message that says, "Purchase is currently not available." I have tried a different browser and a different computer to no avail. Customer service suggested I contact my bank, b...
While attempting to upgrade to the 3-for-1 Premium deal, I keep getting a message that says, "Purchase is currently not available." I have tried a different browser and a different computer to no ava...
Community Legend
339 Views
3 replies
0 likes
Hi, I have an unlimited account and pay 4.99 per month. Everything has been working fine until the last few days. Now I can't play any music I search for. The artist comes up and the album with the list of tracks but it won't let me play a track I ch...
Hi, I have an unlimited account and pay 4.99 per month. Everything has been working fine until the last few days. Now I can't play any music I search for. The artist comes up and the album wi...
Community Legend
201 Views
1 replies
0 likes
I used 1 laptop and 2 mobile devices for my premium account, everything worked fine for years. By mistake I added a 3rd one ... now I cannot get my laptop back to the offline-modus, even after kicking out one of the mobile devices. Who can help me? W...
I used 1 laptop and 2 mobile devices for my premium account, everything worked fine for years. By mistake I added a 3rd one ... now I cannot get my laptop back to the offline-modus, even after kickin...
Casual Listener
256 Views
2 replies
0 likes
Hello. Forgot to update new credit info so got free. But i came over a deal 3 month premium for 9,99 US$. It was sucsessully transfered 9,99 US$ from my bank account June 17th. But is my account now Premium? No, did'nt even get a email about the purc...
Hello. Forgot to update new credit info so got free. But i came over a deal 3 month premium for 9,99 US$. It was sucsessully transfered 9,99 US$ from my bank account June 17th. But is my ac...
Community Legend
255 Views
3 replies
0 likes
hello! i´m from mexico and i found they start selling spotify gift cards on the convenience stores but any time i try to go premium with those cards it´s saids that´s not a valid payment form so i don´t now how to fix that ´cause i don´t want to use ...
hello! i´m from mexico and i found they start selling spotify gift cards on the convenience stores but any time i try to go premium with those cards it´s saids that´s not a valid payment form so i do...
Community Legend
817 Views
1 replies
0 likes
Hello. I´ve bought unlimited 30 mins ago but its still the free version on my iphone 5S. Ive checked my account status on the web page and it says it is unlimited. Ive tried log in/log out a few times. Ive tried reinstall the spotify app Ive tried tu...
Hello. I´ve bought unlimited 30 mins ago but its still the free version on my iphone 5S. Ive checked my account status on the web page and it says it is unlimited. Ive tried log...
Community Legend
456 Views
1 replies
0 likes
I want to deactivate my facebook account but cannot access spotify if i do, how do i continue my spotify subscription but log in with a normal username & not facebook
I want to deactivate my facebook account but cannot access spotify if i do, how do i continue my spotify subscription but log in with a normal username & not facebook
Community Legend
312 Views
2 replies
0 likes
Hallo, I just discovered that Spotify charged me for 1 full month (may) when I actually signed up on 31st of may. It feel like a scam to be charged for full month when using the account for half of the last day of the month. Regards, Mladen
Hallo, I just discovered that Spotify charged me for 1 full month (may) when I actually signed up on 31st of may. It feel like a scam to be charged for full month when using the acco...
Community Legend
286 Views
2 replies
0 likes
Hello, I need your help. I started in with my Facebook account, but really what I want is to create an account with my mailbox but it says already used (facebook), and I want to open a premium account with that email. I request the change because I'm...
Hello, I need your help. I started in with my Facebook account, but really what I want is to create an account with my mailbox but it says already used (facebook), and I want to open a premium accoun...
Community Legend
235 Views
1 replies
0 likes
Hi Im in UK and want to buy a 6 months premium subscription gift card for a friend in Holland. After reading the T&C's and browsing the forum it still remains somewhat unclear if it's possible (I've seen an issue resolved for a guy from UK who bought...
Hi Im in UK and want to buy a 6 months premium subscription gift card for a friend in Holland. After reading the T&C's and browsing the forum it still remains somewhat uncle...
Casual Listener
521 Views
2 replies
0 likes
hello i have two iphones, if i subscrive to premium what to i get? Can i have acess to my acount in both mobile phones? Thanks
hello i have two iphones, if i subscrive to premium what to i get? Can i have acess to my acount in both mobile phones? Thanks
Spotify Legend
1851 Views
11 replies
1 likes
I'm currently stationed overseas and I've been here for the past three years. I've had my spotify account for over a year (I think about two years, I don't exactly remember) and now suddenly I can't use it because my country does not match my IP addr...
I'm currently stationed overseas and I've been here for the past three years. I've had my spotify account for over a year (I think about two years, I don't exactly remember) and now suddenly I can't ...
Community Legend
215 Views
1 replies
0 likes
is there a way i can change from email account to another? i signed up with my outlook.com account...I want to switch back to my gmail.com so i get all updates from the forums...etc to that account Thanks
is there a way i can change from email account to another? i signed up with my outlook.com account...I want to switch back to my gmail.com so i get all updates from the forums...etc to that acc...
Community Legend
292 Views
1 replies
0 likes
Will I receive new receipt when my payment has already been made?
Will I receive new receipt when my payment has already been made?
Community Legend
422 Views
2 replies
0 likes
I have tried several times to reset my password, but then afterworth spite this unable to log in?
I have tried several times to reset my password, but then afterworth spite this unable to log in?
Spotify Legend
265 Views
1 replies
0 likes
This is the third time im writing to you about this problem. At first i couldnt login on saturday so i tried to reset my password but didnt receive a password reset-mail, so i wrote to you about this problem, didnt get any answer so i tried to contac...
This is the third time im writing to you about this problem. At first i couldnt login on saturday so i tried to reset my password but didnt receive a password reset-mail, so i wrote to you about this...
Spotify Legend
492 Views
7 replies
0 likes
