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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 353730 Views
  • 902 replies
  • 105 likes
  • Account
  • 353730 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152790 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152790 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88458 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88458 Views
  • 68 replies
  • 10 likes

I'm paying for two times for differant spotify plans

I'm paying for the 9.99 and 4.99 payment and this has been going on for a few mouth and I just want the 4.99 payment and to restore my bank account from being overdrawn thank you

  • Casual Listener
  • I'm paying for the 9.99 and 4.99 payment and this has been going on for a few mouth and I just want the 4.99 payment and to restore my bank account from being overdrawn thank you
  • Peter__
  • Community Legend
  • 313 Views
  • 4 replies
  • 0 likes
  • Account
  • 313 Views
  • 4 replies
  • 0 likes

Cannot recover playlist - 502 Bad Gateway

Hi guys. Does anyone have the same problem when trying to access Plalist recovery? I get a 502 Bad Gateway error. Please help if anyone knows a solution or cause of problem. Thank you.

  • Music Fan
  • Hi guys. Does anyone have the same problem when trying to access Plalist recovery? I get a 502 Bad Gateway error. Please help if anyone knows a solution or cause of problem. Thank you.
  • zreenco
  • Music Fan
  • 608 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 608 Views
  • 4 replies
  • 0 likes

Solved!! Players log in but do not connect

Hi, I am having this problem right now with the web player and the iOS app on iPhone: I logged in w/ user & password, which are accepted. Then I get messages like "Connecting" in the app and "Connecting to spotify" in the web player. That runs endles...

  • Regular
  • Hi, I am having this problem right now with the web player and the iOS app on iPhone: I logged in w/ user & password, which are accepted. Then I get messages like "Connecting" in the app and "Con...
  • user-removed
  • Not applicable
  • 417 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 417 Views
  • 3 replies
  • 0 likes

Offline not working

I have The spotify app on my phone and whenever I go offline to play music it will bring this up I understand you have to do this to make sure you're still premium but it does it every time i haven't been able to play songs offline (which i have made...

  • Regular
  • I have The spotify app on my phone and whenever I go offline to play music it will bring this up    I understand you have to do this to make sure you're still premium but it does it e...
  • MrTummy13
  • Regular
  • 497 Views
  • 8 replies
  • 0 likes
  • 497 Views
  • 8 replies
  • 0 likes

account not working

I got spotify premium on 02-27-2014 my wife did the same her account is still active but for some reason mine is not i payed for the 30days so why isn't my account active its making me made i logged in yesterday and it wasn't active and i have no rea...

  • Casual Listener
  • I got spotify premium on 02-27-2014 my wife did the same her account is still active but for some reason mine is not i payed for the 30days so why isn't my account active its making me made i logged ...
  • Joe
  • Community Legend
  • 207 Views
  • 4 replies
  • 0 likes
  • 207 Views
  • 4 replies
  • 0 likes

Solved!! I signed up for the spotify free trial

Yet I was charged 9.99 for it a few days later on my debit card and it caused my bank account to overdraft.<br><br>How can I go about getting this fixed?

  • Casual Listener
  • Yet I was charged 9.99 for it a few days later on my debit card and it caused my bank account to overdraft.&lt;br&gt;&lt;br&gt;How can I go about getting this fixed?
  • xHurrican3x
  • Casual Listener
  • 214 Views
  • 2 replies
  • 0 likes
  • Free
  • 214 Views
  • 2 replies
  • 0 likes

Trouble playing music

I have just upgraded to a Samsung mobile and would like to play my spotify music on it, so I have upgraded to a premium spotify account, and installed the spotify software on it. It seems to have only synced 'local files' and will not play most of my...

  • Regular
  • I have just upgraded to a Samsung mobile and would like to play my spotify music on it, so I have upgraded to a premium spotify account, and installed the spotify software on it. It seems to have onl...
  • Emita
  • Regular
  • 228 Views
  • 4 replies
  • 0 likes
  • Other
  • 228 Views
  • 4 replies
  • 0 likes

Cancelling my Subscription

I am trying to cancel my current subscription as I am upgrading through Vodafone. I am on the cancellation page and enter my password but then it just says 'Oops there was a problem'. I need to cancel this as currently I am being charged for a servic...

  • Regular
  • I am trying to cancel my current subscription as I am upgrading through Vodafone. I am on the cancellation page and enter my password but then it just says 'Oops there was a problem'. I need to can...
  • Kenah
  • Regular
  • 316 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 316 Views
  • 6 replies
  • 0 likes

Facebook Link

Okay, so I created a spotify account a while back and am really loving it. Have a bit of a problem however. When it was created I didn't know it was linked to my facebook account, which I no longer use and am wanting to deactivate. Can't do it though...

  • Visitor
  • Okay, so I created a spotify account a while back and am really loving it. Have a bit of a problem however. When it was created I didn't know it was linked to my facebook account, which I no longer u...
  • altheafield
  • Newbie
  • 188 Views
  • 2 replies
  • 1 likes
  • 188 Views
  • 2 replies
  • 1 likes

Spotify is available on my iPod but won't let me listen to any music

I just paid my bill for spotify an hour ago and can't listen to anything on my playlist !!!... Every time I click a song it tells me to upgrade and everything works but my music! I uninstalled it 3 times & logged out about 20 times and still nothing....

  • Newbie
  • I just paid my bill for spotify an hour ago and can't listen to anything on my playlist !!!... Every time I click a song it tells me to upgrade and everything works but my music! I uninstalled it 3 t...
  • Joe
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Premium
  • 248 Views
  • 1 replies
  • 0 likes

most songs play fine but I have a couple that do not.

I have a handful of songs that will not play. They show available but when I try to listen to them they just blank out. Other songs are fine and there is not a problem. Thanks

  • Newbie
  • I have a handful of songs that will not play.  They show available but when I try to listen to them they just blank out.  Other songs are fine and there is not a problem.     ...
  • Joe
  • Community Legend
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

I had a gift card and wrote the code but did not change to premium

I got a gift card and wrote the code, chose premium, but nothing happened. Got 'receipt'. But it still stands that I have spotify free .. What can / should I do?

  • Casual Listener
  • I got a gift card and wrote the code, chose premium, but nothing happened. Got 'receipt'. But it still stands that I have spotify free .. What can / should I do?
  • Joe
  • Community Legend
  • 175 Views
  • 5 replies
  • 0 likes
  • 175 Views
  • 5 replies
  • 0 likes

Solved!! Cannot use premium features

Hi, I have subscribed to Spotify premium since half a year. This week I noticed that I get advertisments again. In addition I am not able to download songs to my android device nor on my MacBook. I just tells me I should subscribe to Premium, but I a...

  • Regular
  • Hi,   I have subscribed to Spotify premium since half a year. This week I noticed that I get advertisments again. In addition I am not able to download songs to my android device nor on my M...
  • Joe
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • Premium
  • 228 Views
  • 1 replies
  • 0 likes

Just made payment and premium isn't there!

Made a payment for premium Spotify 3/22/14. Had it for 24 hours now I don't. It's telling me to upgrade to premium again. Am I paying $9.99 a day for premium Spotify?!?! Please help!!!

  • Newbie
  • Made a payment for premium Spotify 3/22/14. Had it for 24 hours now I don't. It's telling me to upgrade to premium again. Am I paying $9.99 a day for premium Spotify?!?! Please help!!!
  • Joe
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 128 Views
  • 1 replies
  • 0 likes

two emails want to swap one for another

I have Spotify on my phone under one of my emails, just signed up for premium service however it used another email address of mine. Have tried to change addresses but the system says alternative address is already in use....that is because it is min...

  • Newbie
  • I have Spotify on my phone under one of my emails, just signed up for premium service however it used another email address of mine. Have tried to change addresses but the system says alternative add...
  • Peter__
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
  • 130 Views
  • 1 replies
  • 0 likes

Paying for premium but is not my account

Someone is using my bank account, how can i delete it? Do I have to contact my bank?

  • Casual Listener
  • Someone is using my bank account, how can i delete it? Do I have to contact my bank? 
  • Soffish1
  • Casual Listener
  • 215 Views
  • 4 replies
  • 0 likes
  • 215 Views
  • 4 replies
  • 0 likes

vanished unlimited account? now ads and a lost bank receipt!

hey, I`m totally confused. I have or had a unlimited account but since today or so I can see ads . If I have a look at my acount settings the say "You have got an active subscription.You subscription will automatically change to Spotify Unlimited on ...

  • Casual Listener
  • hey, I`m totally confused. I have or had a unlimited account but since today or so I can see ads . If I have a look at my acount settings the say    "You have got an active subsc...
  • greenhimbeertea
  • Casual Listener
  • 204 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
    Unlimited
  • 204 Views
  • 3 replies
  • 0 likes

payment

my visa/debit card was used without my knowledge so i had to cancel it. my payments come from there and as of right now i have no way to pay my subscription. Is there anyway possible to keep my subscription until my new card is sent to me?

  • Casual Listener
  • my visa/debit card was used without my knowledge so i had to cancel it. my payments come from there and as of right now i have no way to pay my subscription. Is there anyway possible to keep my subsc...
  • Peter__
  • Community Legend
  • 139 Views
  • 3 replies
  • 0 likes
  • 139 Views
  • 3 replies
  • 0 likes

Cannot proceed payment or update payment method。

hey,i'm new user from malaysia.and now i'm try to upgrade to premium.But now,i in oversea study ,i cant proceed the payment page and i cant upgrade to use the oversea features.Pls help me,thx you~

  • Newbie
  • hey,i'm new user from malaysia.and now i'm try to upgrade to premium.But now,i in oversea study ,i cant proceed the payment page and i cant upgrade to use the oversea features.Pls help me,thx you~
  • Peter__
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Cannot access my account

I had an account with spotify: username-> 1245007474Link: http://open.spotify.com/user/1245007474 I was forced to create another account. So, it seems I have two accounts on my facebook. Normally I wouldn't mind, but I have over 500 songs on my forme...

  • Newbie
  • I had an account with spotify: username-> 1245007474 Link: http://open.spotify.com/user/1245007474   I was forced to create another account. So, it seems I have two accounts on...
  • Joe
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes