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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80349 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653669 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734071 Views
18 replies
29 likes
PlanPremiumCountryUSADeviceSamsung Last week someone in Mexico got into my account and I was notified via email. I followed the instructions, logged out of all devices, reset my password, etc. etc. Since my account was hacked into all of my emails fr...
Plan Premium Country USA Device Samsung Last week someone in Mexico got into my account and I was notified via email. I followed the instructions, logged out of all devices, reset ...
Community Legend
1315 Views
1 replies
1 likes
(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy is my son unable to sign up for the free 3 month premium trial offered when he has never had a premium account. Individual plan £9.99/month + 3 month free trial.UK based
(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why is my son unable to sign up for the free 3 month premium trial offered when he has never had a premium account. Individ...
Spotify Star
460 Views
1 replies
0 likes
PlanFreeCountry DeviceanyOperating System Android , Windows 10 My Question or Issuekept getting logged out from my account on both phone and workstation. no it won't accept passwords. reset password 4 times already. each login requires another passwo...
Plan Free Country Device any Operating System Android , Windows 10 My Question or Issue kept getting logged out from my account on both phone and workstation. no it won'...
Community Legend
360 Views
1 replies
0 likes
I recently moved to Sri Lanka and I am unable to modify the country in my account. ( I use free Spotify).in fact, there are no country in the list, expect for the one where I was living before (Malta)perhaps you know why I can’t chose any country but...
I recently moved to Sri Lanka and I am unable to modify the country in my account. ( I use free Spotify). in fact, there are no country in the list, expect for the one where I was living...
Spotify Star
943 Views
7 replies
0 likes
PlanPremiumCountryMalaysiaDevice(iPhone,Android) My Question or IssueI have been subscribing to the premium family package for a few years now, but recently i would like to replace one of the six users under my subscription. Was wondering how does th...
Plan Premium Country Malaysia Device (iPhone,Android) My Question or Issue I have been subscribing to the premium family package for a few years now, but recently i would like ...
Community Legend
565 Views
2 replies
0 likes
PlanPremiumCountryAustralia Device(iPhone 7, iPad Pro)Operating System My Question or Issue Hi,I was logged out of my Spotify account yesterday. When I tried logging back in via Facebook it said I didn’t have an account linked. I ended up changing my...
Plan Premium Country Australia Device (iPhone 7, iPad Pro) Operating System My Question or Issue Hi, I was logged out of my Spotify account yesterday. W...
Roadie
516 Views
1 replies
0 likes
Hi there, I'm trying to figure out why my Podcast doesn't appear on my public account. I was hoping that my Public Playlists and Podcasts could appear under a single profile view. I'm assuming you can have your own Podcasts, Playlists, and Music appe...
Hi there, I'm trying to figure out why my Podcast doesn't appear on my public account. I was hoping that my Public Playlists and Podcasts could appear under a single profile view. I'm assumi...
Casual Listener
2639 Views
3 replies
0 likes
People keep logging into my account and playing the same song. I changed my password and logged everyone out and still the same thing happened but with a different phone. I changed my email and password and my birthdate and still the same thing happe...
People keep logging into my account and playing the same song. I changed my password and logged everyone out and still the same thing happened but with a different phone. I changed my email and passw...
Spotify Legend
870 Views
3 replies
0 likes
Hello. I just got the Spotify premium plan, however I am currently deployed in Kuwait. It says I can’t log in because I’m in another country over 14 days. However since I have premium now. That shouldn’t be an issue. Can you please help me. PlanPremi...
Hello. I just got the Spotify premium plan, however I am currently deployed in Kuwait. It says I can’t log in because I’m in another country over 14 days. However since I have premium now. That shoul...
Spotify Star
607 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceXiaomi Redmi Note 7Operating SystemAndroid 9 My Question or IssueHey folks. I've been having quite a headache in the past days involving my account. Basically, i started to recieve spotify emails alerting me that my acco...
Plan Premium Country Brazil Device Xiaomi Redmi Note 7 Operating System Android 9 My Question or Issue Hey folks. I've been having quite a headache in the past days involving...
Community Legend
4817 Views
1 replies
3 likes
PlanFree/PremiumCountryIndonesianDevice(Samsung A50s)Operating System(Android 9) My Question or IssueMy payment is succeeded so that's not the problem. Also this account isn't connected to another premium account so that's not the problem either. And...
Plan Free/Premium Country Indonesian Device (Samsung A50s) Operating System (Android 9) My Question or Issue My payment is succeeded so that's not the problem. Also this account isn'...
Not applicable
1081 Views
6 replies
0 likes
PlanPremium w/ Hulu My Question or IssueI currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, it automatically switches to another account I no longer use. I tr...
Plan Premium w/ Hulu My Question or Issue I currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, it...
Visitor
25409 Views
12 replies
0 likes
I've already followed the steps described in this article: https://support.spotify.com/nl/account_payment_help/account_help/i-pay-for-premium-why-am-i-on-free/ But it still doesn't work. Can someone help? Username: m8k71i8zjiyq49zzdfxl4par3
I've already followed the steps described in this article: https://support.spotify.com/nl/account_payment_help/account_help/i-pay-for-premium-why-am-i-on-free/ But it still doesn't work...
Roadie
528 Views
1 replies
0 likes
PlanFreeCountry Italy DeviceHonor 9 LiteOperating SystemAndroid 9 My Question or IssueHi, I've created a new email to make a new account because I didn't want back the one I already had, but after finishing the creation of the new account and logging...
Plan Free Country Italy Device Honor 9 Lite Operating System Android 9 My Question or Issue Hi, I've created a new email to make a new account because I didn'...
Roadie
1517 Views
3 replies
0 likes
PlanFamily PremiumCountryNetherlandsDeviceIt was being played from a Chrome web player, which I never useOperating SystemWindows 10 I guess My Question or IssueI woke up and turned on my laptop, and as normal spotify started up. I didn't check it bec...
Plan Family Premium Country Netherlands Device It was being played from a Chrome web player, which I never use Operating System Windows 10 I guess My Question or Issue I woke up and ...
Not applicable
8517 Views
3 replies
0 likes
So I had to change my unique password for Spotify the fourth time since I decided to buy the premium and I'm really annoyed with the way hacked accounts/paying customers are treated with the lack of safty of their accounts which people put their cred...
So I had to change my unique password for Spotify the fourth time since I decided to buy the premium and I'm really annoyed with the way hacked accounts/paying customers are treated with the lack of ...
Spotify Legend
42202 Views
20 replies
203 likes
PlanPremiumCountryCanadaDeviceDell XPS 13, ASUS ZenFone 3Operating SystemWindows 10, Android 8.0 My Question or IssueI keep getting the error message "Sorry, we couldn't load friends to follow" every time I click the "Find Friends" button in the desk...
Plan Premium Country Canada Device Dell XPS 13, ASUS ZenFone 3 Operating System Windows 10, Android 8.0 My Question or Issue I keep getting the error message "Sorry, we couldn't...
Spotify Legend
10960 Views
6 replies
0 likes
del
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Spotify Legend
1718 Views
5 replies
0 likes
PlanPremiumCountryIsraelDeviceGalaxy s9+ \ PCOperating Systemandroid \ windows 10My Question or IssueI've joined Spotify a few days ago and got my free trial going on.when i registered i chose "Kami" as my nickname (yes i know i can't loggin with thi...
Plan Premium Country Israel Device Galaxy s9+ \ PC Operating System android \ windows 10 My Question or Issue I've joined Spotify a few days ago and got my free trial going on. when i regis...
Moderator
2643 Views
7 replies
1 likes
PlanFree/PremiumCountryNetherlandsDeviceSamsung Galaxy s8Operating System Android Oreo My Question or IssueI just subscribed to the free trial of the premium account. And there as been taken 0.01 cents of my bank account (so the payment succeeded). H...
Plan Free/Premium Country Netherlands Device Samsung Galaxy s8 Operating System Android Oreo My Question or Issue I just subscribed to the free trial of the premiu...
Community Legend
1113 Views
3 replies
0 likes
