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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
291293 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541181 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129672 Views
74 replies
12 likes
Hi My card was cancelled due to fraudulent activity, can't add my new card without now paying a higher subscribtion charge than the contract I was on. I just want to contiune on the plan I was on and add the new card. Thanks Barrie
Hi My card was cancelled due to fraudulent activity, can't add my new card without now paying a higher subscribtion charge than the contract I was on. I just want to contiune on the plan I...
Spotify Star
299 Views
1 replies
0 likes
I've been loyal since day 1 and now see new memebers get 2 months free? thats a slap in the face to all of us that have been loyal through it all, and actually paid while you brought up what was offered on free service. Will you be offering 2 montsh ...
I've been loyal since day 1 and now see new memebers get 2 months free? thats a slap in the face to all of us that have been loyal through it all, and actually paid while you brought up what was offe...
Casual Listener
546 Views
6 replies
0 likes
ive tried it at least 5 times still not getting it.. email is right, is the link broken or is something else wrong?
ive tried it at least 5 times still not getting it.. email is right, is the link broken or is something else wrong?
Community Legend
397 Views
3 replies
0 likes
I have recently purchesed a €10 spotify gift card, but I cant seem to activate it. It just says I cant use a gift card with the 30 free trial. Even though I cannot find where I can disable the free trial. Thanks in advance
I have recently purchesed a €10 spotify gift card, but I cant seem to activate it. It just says I cant use a gift card with the 30 free trial. Even though I cannot find where I can disable the free t...
Community Legend
240 Views
1 replies
0 likes
Sorry, today i decided to upgrade my spotify acount to premium (i have sign the 30 days free trial, but have recived an email confirming that i'm a premium user right now). Nevertheless my acount still say that i´m free user and i still cant chance s...
Sorry, today i decided to upgrade my spotify acount to premium (i have sign the 30 days free trial, but have recived an email confirming that i'm a premium user right now). Nevertheless my acount sti...
Not applicable
470 Views
4 replies
0 likes
Spotify stopped working on my samsung galaxy. When I try to installe it from Google Play it says it is not avaliable in my country (Finland). What to do? Works on my computer. Thanks.
Spotify stopped working on my samsung galaxy. When I try to installe it from Google Play it says it is not avaliable in my country (Finland). What to do? Works on my computer. Thanks.
Community Legend
254 Views
1 replies
0 likes
I bought and gift card at "R-Kioski" in Finland. They activated it and gave me receipt with code on it. I tried to activate my code at redeem page on Spotify site. It said "The Premium code you entered is invalid. Please check that you have typed it ...
I bought and gift card at "R-Kioski" in Finland. They activated it and gave me receipt with code on it. I tried to activate my code at redeem page on Spotify site. It said "The Premium code you...
Community Legend
704 Views
3 replies
0 likes
Why does spotify keep deleating all of my saved artists I keep puting them on and it keeps deleating them and why does it do a random vibrations every moment or so its happened every since I got the new update or app for it... its not the spotify It ...
Why does spotify keep deleating all of my saved artists I keep puting them on and it keeps deleating them and why does it do a random vibrations every moment or so its happened every since I got the ...
Regular
712 Views
6 replies
0 likes
I got a free 30 day trial and it says that it expires on 3rd June 2014, and obviously today is that date, yet my devices still allow me access to Spotify Premium. I cancelled the subscribtion on the 1st, but I've seen a lot of people get charged for ...
I got a free 30 day trial and it says that it expires on 3rd June 2014, and obviously today is that date, yet my devices still allow me access to Spotify Premium. I cancelled the subscribtion on the ...
Community Legend
281 Views
1 replies
0 likes
Hi, anyone know what's going on with premium on iOS? Ive been waiting for the new update for my iPad, I have premium and it's working fine on my sony android phone. I have all the latest features on my phone, but my iPad (which I just updated earlier...
Hi, anyone know what's going on with premium on iOS? Ive been waiting for the new update for my iPad, I have premium and it's working fine on my sony android phone. I have all the latest feature...
Casual Listener
340 Views
2 replies
0 likes
Ive tried numerous times to deactivate my account. I got the premium package with my new phone contract later to receive a text saying I would be charged on the 20th as my free trial had run out. Automatically I searched every way possible to deative...
Ive tried numerous times to deactivate my account. I got the premium package with my new phone contract later to receive a text saying I would be charged on the 20th as my free trial had run out. Aut...
Casual Listener
532 Views
6 replies
0 likes
I am currently using my Facebook account to login to my premium account. I no longer want to use FB but create a spotify account and use that to login. Ideally like to use the same email as that associated with FB. Is there any way to do that?
I am currently using my Facebook account to login to my premium account. I no longer want to use FB but create a spotify account and use that to login. Ideally like to use the same email as that asso...
Community Legend
1599 Views
3 replies
0 likes
Sorry, we couldn't process your order. Please review our Payment FAQ for common issues and then try again. Contact our customer support if the problem remains. This is the message I got after trying to pay with my Visa. Im getting pretty upset with t...
Sorry, we couldn't process your order. Please review our Payment FAQ for common issues and then try again. Contact our customer support if the problem remains. This is the messag...
Not applicable
283 Views
2 replies
0 likes
I've been getting this message a lot lately alongside some Synchronisation error on my Android cellphone. I use Spotify on four devices: 1 Windows PC 1 OSX Mac 2 Android devices (Smartphone + Tablet) I got the sync error on my cell phone the first ti...
I've been getting this message a lot lately alongside some Synchronisation error on my Android cellphone. I use Spotify on four devices: 1 Windows PC 1 OSX Mac 2 Android devices (Smart...
Community Legend
818 Views
5 replies
0 likes
Hi guys, for some reason the web player can't play music from my collection. Music from other playlists works fine. Could you please fix that? And do you ever intend on releasing a proper linux client with proper support for the major distributions? ...
Hi guys, for some reason the web player can't play music from my collection. Music from other playlists works fine. Could you please fix that? And do you ever intend on rele...
Community Legend
211 Views
1 replies
0 likes
Hi, I'm hoping someone can help. I keep trying to access the discounted premium rate offered through Unidays, and when I log on through spotify and then with my log in details, it keeps saying that there is a problem, and that I should come back late...
Hi, I'm hoping someone can help. I keep trying to access the discounted premium rate offered through Unidays, and when I log on through spotify and then with my log in details, it keeps sayi...
Casual Listener
787 Views
2 replies
0 likes
I have been billed three times with three separate paypal and spotify emails? Could someone help me refund two of them? Thanks in advance
I have been billed three times with three separate paypal and spotify emails? Could someone help me refund two of them? Thanks in advance
Community Legend
199 Views
1 replies
0 likes
The subject title says it all, actually. i've filled out 2 contact forms and received the irrelevant "check the community" and "look in help/support" suggestions which Spotify seems to have decided i haven't done, although i have. Now i'm wondering i...
The subject title says it all, actually. i've filled out 2 contact forms and received the irrelevant "check the community" and "look in help/support" suggestions which Spotify seems to have decided...
Community Legend
283 Views
1 replies
0 likes
The "Change Password" section of the Profile page is broken. When you enter a new password (twice) and then enter your old password and click Save Profile, an error occurs with the following message: "Another account is already registered with this e...
The "Change Password" section of the Profile page is broken. When you enter a new password (twice) and then enter your old password and click Save Profile, an error occurs with the f...
Regular
1198 Views
5 replies
0 likes
Hi I have internet connection but Spotify still says that i dont. I cannot log in with or without connection. Please call me.I have Spotify through telia Camilla
Hi I have internet connection but Spotify still says that i dont. I cannot log in with or without connection. Please call me. I have Spotify through telia Camilla
Community Legend
168 Views
1 replies
0 likes
