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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9027 Views
  • 1 replies
  • 9 likes
  • Security
  • 9027 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481842 Views
  • 979 replies
  • 111 likes
  • Account
  • 481842 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210874 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210874 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120908 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120908 Views
  • 72 replies
  • 12 likes

Solved!! Two artist account

Hi guys,I have a problem and I don't know how to solve it.I am an artist and I noticed that I have two accounts that probably accidentally set up different labels.Is it possible to "pair" them?Thanks for your advices, Adam

  • Visitor
  • Hi guys, I have a problem and I don't know how to solve it. I am an artist and I noticed that I have two accounts that probably accidentally set up different labels. Is it possible to "pair" them?...
  • EthanS1
  • Community Legend
  • 849 Views
  • 2 replies
  • 0 likes
  • Account
  • 849 Views
  • 2 replies
  • 0 likes

Fraud Account on my CC

Spotify showed up on my CC account, How can I cancel it.. I never ordered it?

  • Visitor
  • Spotify showed up on my CC account, How can I cancel it.. I never ordered it?   
  • EthanS1
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • Account
  • 399 Views
  • 1 replies
  • 0 likes

Cant play nightwish

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy problem is, that I cant play nightwish.I have premium spotify, and I can play all other ba...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My prob...
  • Heseheino
  • Regular
  • 1388 Views
  • 13 replies
  • 0 likes
  • Premium
  • 1388 Views
  • 13 replies
  • 0 likes

Log in issue on Android and Windows

PlanFreeCountryRomaniaOperating System(Android 8, Windows 10) My Question or IssueHello. I am trying to log in to my Spotify account on Windows and Android and it says: "Your country does not match the one set in your profile. To continue use, update...

  • Visitor
  • Plan Free Country Romania Operating System (Android 8, Windows 10)   My Question or Issue Hello. I am trying to log in to my Spotify account on Windows and Android and it says: "Your cou...
  • TaTHEj
  • Composer
  • 2630 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
  • 2630 Views
  • 7 replies
  • 0 likes

i cant hear music

So I have free version of Spotify on my Windows 10. And I noticed when I finished my Microsoft Teams I opened Spotify. My music was playing but I couldn't hear it. I reinstalled and restarted the computer but it didn't help. I checked sounds settings...

  • Composer
  • So I have free version of Spotify on my Windows 10. And I noticed when I finished my Microsoft Teams I opened Spotify. My music was playing but I couldn't hear it. I reinstalled and restarted the com...
  • TaTHEj
  • Composer
  • 830 Views
  • 2 replies
  • 0 likes
  • Free
    Other
  • 830 Views
  • 2 replies
  • 0 likes

Cant access my account

PlanPremiumCountryMalaysiaDeviceIphone 6sOperating SystemIios 13 My Question or IssueI cant access my old account that with premium subscription because of my account didnt link with any email and i forgot the password. I used to login with my phone ...

  • Newbie
  • Plan Premium Country Malaysia Device Iphone 6s Operating SystemI ios 13   My Question or Issue I cant access my old account that with premium subscription because of my account didnt l...
  • Emilia_8
  • Community Legend
  • 559 Views
  • 1 replies
  • 1 likes
  • Account
  • 559 Views
  • 1 replies
  • 1 likes

Superuser Contribution song plays on desktop but greyed out on android phone

PlanPremiumCountryUSADeviceGalaxy A10eOperating Systemnot sure My Question or Issuelocal song shows up and plays on my desktop spotify but is greyed out on my phone

  • Music Fan
  • Plan Premium Country USA Device Galaxy A10e Operating System not sure   My Question or Issue local song shows up and plays on my desktop spotify but is greyed out on my phone
  • 1224167805
  • Music Fan
  • 1216 Views
  • 4 replies
  • 0 likes
  • Other
  • 1216 Views
  • 4 replies
  • 0 likes

Solved!! Link an album with different name

Hi! When I released my past two albums I used a slightly different band name, even though the music is all mine. Can I link these two albums to my artist page somehow? How can I make an "Appears On" link for one of these cds so people can find my mus...

  • Casual Listener
  • Hi!  When I released my past two albums I used a slightly different band name, even though the music is all mine. Can I link these two albums to my artist page somehow? How can I make an "Appea...
  • Luan
  • Spotify Star
  • 1738 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 1738 Views
  • 3 replies
  • 0 likes

Recovering an account

PlanFree/PremiumCountryUnited StatesMy Question or IssueI’ve made a really big mistake and I permanently deleted my spotify account thinking I could use that same email in my new account. I was mistaken and now I don’t know how to get it back. Is the...

  • Casual Listener
  • Plan Free/Premium Country United States My Question or Issue I’ve made a really big mistake and I permanently deleted my spotify account thinking I could use that same email in my new account. I...
  • DankHowell
  • Casual Listener
  • 467 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 467 Views
  • 2 replies
  • 0 likes

Superuser Contribution switching from premium to student premium

PlanPremiumCountryNetherlandsDevice(iPhone11)Operating System(iOS13) My Question or IssueHello,Recently I realized that since I've got Spotify Premium I've been paying the full price instead of the one for students. I was wondering how can I change t...

  • Casual Listener
  • Plan Premium Country Netherlands Device (iPhone11) Operating System (iOS13)   My Question or Issue Hello, Recently I realized that since I've got Spotify Premium I've been paying the ...
  • bubbyxoxo
  • Casual Listener
  • 1118 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1118 Views
  • 2 replies
  • 0 likes

Will I be able to use Spotify Premium for the rest of this month if i cancel my subscription befo...

Spoiler (Highlight to read) Will I be able to use Spotify Premium for the rest of this month if I cancel my subscription early and, before the end of the month? Hope this makes sense. Please let me know what the case is as soon as anyone may. Thankyo...

  • Visitor
  •   Will I be able to use Spotify Premium for the rest of this month if I cancel my subscription early and, before the end of the month? Hope this makes sense. Please let me know what the ca...
  • Billy-J
  • Spotify Star
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Issues

I'm having issues where someone was using my account and I asked this woman Natesha C from support to block TerrysTunes from my account. Instead she blocked my whole account even me and asked for my spotify receipt from last year through a credit car...

  • Regular
  • I'm having issues where someone was using my account and I asked this woman Natesha C from support to block TerrysTunes from my account. Instead she blocked my whole account even me and asked for my ...
  • HHR1122
  • Regular
  • 1329 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
  • 1329 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Bug Report: Company Possibly Affected by Russian Hack, Multiple Users Affected

Plan: FreeCountry: United StatesDeviceMacbook Pro 2013 or 2015Operating SystemMacOS Mojave My Question or IssueRecently myself and many other Spotify users(according to posts I've seen in these forums, have had Spotify login alerts from countries lik...

  • Newbie
  • Plan: Free Country: United States Device Macbook Pro 2013 or 2015 Operating System MacOS Mojave   My Question or Issue Recently myself and many other Spotify users(according to posts I'v...
  • Xenia
  • Moderator
  • 735 Views
  • 1 replies
  • 0 likes
  • Security
  • 735 Views
  • 1 replies
  • 0 likes

Change email

So long story short, I need to change my email on my current spotify account. I have another email which I want to use but I had an account on there I which I deleted. I would like to change my current email because I wasn't smart and I used my schoo...

  • Visitor
  • So long story short, I need to change my email on my current spotify account. I have another email which I want to use but I had an account on there I which I deleted. I would like to change my curre...
  • AdamDamon
  • Spotify Star
  • 1391 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 1391 Views
  • 1 replies
  • 0 likes

Solved!! My username and profile picture changed

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello my username changed with my random letters an numbers and my profile pcture changed with unknown picture i cant chan...

  • Casual Listener
  •   Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello my username changed  with m...
  • OneByBoo
  • Roadie
  • 2812 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 2812 Views
  • 5 replies
  • 0 likes

Superuser Contribution Changing my Spotify Login Email

PlanPremiumCountry - US Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm having trouble disconnecting my Spotify from Facebook. I would like to do so, but I can't...

  • Newbie
  • Plan Premium Country - US   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm hav...
  • Xenia
  • Moderator
  • 1240 Views
  • 9 replies
  • 0 likes
  • Account
  • 1240 Views
  • 9 replies
  • 0 likes

Access music on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI signed up for the three month free trial but can’t access my songs on my iPhone. I can acce...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I signe...
  • Luan
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 352 Views
  • 1 replies
  • 0 likes

Solved!! 'Appears on' album removed from profile

Hi there! I am having so much trouble removing an album that is showing up on my artist profile. It is an 'Appears On" album that I don't want associated with my profile. Can I remove this album? I didn't release it, but somehow it is linked to my pr...

  • Casual Listener
  • Hi there! I am having so much trouble removing an album that is showing up on my artist profile.  It is an 'Appears On" album that I don't want associated with my profile. Can I remove this albu...
  • Luan
  • Spotify Star
  • 4170 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 4170 Views
  • 1 replies
  • 0 likes

Hacked Account

PlanPremiumCountry Device(iPhone 11 Pro Max, MacBook Pro 2018)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  •   Plan Premium Country   Device (iPhone 11 Pro Max, MacBook Pro 2018) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 679 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 679 Views
  • 1 replies
  • 0 likes

Hacked Account

PlanPremiumCountry FranceDevice(iPhone 11 Pro Max, MacBook Pro 2018)My Question or IssueHello guys, Well my problem is obvious: someone basically hacked my account and added 3 unknown people on my family subscription. I took them out, changed the pas...

  • Casual Listener
  • Plan Premium Country  France Device (iPhone 11 Pro Max, MacBook Pro 2018) My Question or Issue Hello guys,   Well my problem is obvious: someone basically hacked my account and add...
  • AdamDamon
  • Spotify Star
  • 652 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 652 Views
  • 1 replies
  • 0 likes