Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88806 Views

9 replies

2 likes

Account
Login
  • 88806 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

758577 Views

18 replies

29 likes

  • 758577 Views
  • 18 replies
  • 29 likes

Solved!! My facebook logs me in to the wrong account.

I tried adding another email to my facebook to change my username but now all of my followers are stuck on my premium/umlimited account but both are attached to the same facebook. How do I fix this issue? I cannot log in to the one with unlimited and...

Music Fan

I tried adding another email to my facebook to change my username but now all of my followers are stuck on my premium/umlimited account but both are attached to the same facebook. How do I fix this i...

Merik

Community Legend

4858 Views

1 replies

0 likes

Account
Login
  • 4858 Views
  • 1 replies
  • 0 likes

Help

Please log everyone out of my account. dcvanterpool

Casual Listener

Please log everyone out of my account. dcvanterpool

Peter__

Community Legend

286 Views

2 replies

0 likes

  • 286 Views
  • 2 replies
  • 0 likes

Duplicate facebook account (no spotify username)

Essentially, I have two facebook spotify accounts. Both have auto-generated numerical usernames (as these are both accounts made when I logged in with facebook), so "logging in with your username" is not an option. Currently I have no playlist becaus...

Newbie

Essentially, I have two facebook spotify accounts.  Both have auto-generated numerical usernames (as these are both accounts made when I logged in with facebook), so "logging in with your userna...

aldoanzures

Newbie

350 Views

2 replies

0 likes

Account
Free
  • 350 Views
  • 2 replies
  • 0 likes

cuenta de Facebook desactivada

Me aparece el Facebook "temporalmente no disponible", tampoco se puede conectar por medio de preferencias ... y cuando busco en la ayuda, esa opción aparece sin ningún texto !!! cómo puedo compartir con amigos, si no hay ninguna búsqueda de amigos di...

Newbie

Me aparece el Facebook "temporalmente no disponible", tampoco se puede conectar por medio de preferencias ... y cuando busco en la ayuda, esa opción aparece sin ningún texto !!! cómo puedo comparti...

jorge383

Regular

2036 Views

10 replies

1 likes

  • 2036 Views
  • 10 replies
  • 1 likes

Can't unlink facebook, any help?

Hello, I know plenty of people have opened up their spotify account with facebook, but myself did not. I opended my spotify account strictly through spotify. After, I decided to link my facebook to check out how it all worked. Now, I am unable to unl...

Regular

Hello,   I know plenty of people have opened up their spotify account with facebook, but myself did not. I opended my spotify account strictly through spotify. After, I decided to link my fa...

Merik

Community Legend

966 Views

3 replies

0 likes

Account
Premium
Subscription
  • 966 Views
  • 3 replies
  • 0 likes

Unlink Facebook mail address from Spotify - Create new account on that mail address

I want to disconnect my facebook from spotify. I'm logged in with Facebook. And I would like to create a new account without facebook. problem is that i cant set a password for my devices, the email confirmation isnt going through. I need my spotify ...

Visitor

I want to disconnect my facebook from spotify. I'm logged in with Facebook. And I would like to create a new account without facebook. problem is that i cant set a password for my devices, the em...

Merik

Community Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Unlink Facebook mail address from Spotify - Create new account on that mail address

I would like to disconnect my facebook from spotify. I'm logged in with Facebook. And I would like to create a new account. (without facebook) The problem is that I want to start a new account on the same mail address (but just not linked to Facebook...

Casual Listener

I would like to disconnect my facebook from spotify. I'm logged in with Facebook. And I would like to create a new account. (without facebook) The problem is that I want to start a new account on...

AVL

Newbie

1146 Views

9 replies

1 likes

Account
  • 1146 Views
  • 9 replies
  • 1 likes

Cant change country settings

Basically, I made an account on Spotify through facebook, and im in Malta, but it thinks im based in USA. Apparently, Spotify doesnt let you use spotify "abroad" after 14 days so I cannot use it anymore. Whenever I tried changing my country, the opti...

Regular

Basically, I made an account on Spotify through facebook, and im in Malta, but it thinks im based in USA.  Apparently, Spotify doesnt let you use spotify "abroad" after 14 days so I cannot use i...

Peter__

Community Legend

633 Views

5 replies

0 likes

Account
Login
  • 633 Views
  • 5 replies
  • 0 likes

Will I still be charged for premium?

Hey!I deleted my old Facebook account a couple of days ago. Now I have a new premium Spotify account connected to my new Facebook account.So, my question is, will I still be charged for my old Premium account? Or does Spotify automatically stop charg...

Visitor

Hey! I deleted my old Facebook account a couple of days ago. Now I have a new premium Spotify account connected to my new Facebook account. So, my question is, will I still be charged for my old ...

Jamie

Spotify Legend

293 Views

2 replies

0 likes

  • 293 Views
  • 2 replies
  • 0 likes

Facebook deleted

Hey, I wanted to delete my Facebook account. As I did, I couldn't log in with my email adress to spotify. I disconnected Facebook on Spotify-Settings. though there is no possibility to disconnect again.^^ I want to use Spotify without my Facebook Acc...

Visitor

Hey, I wanted to delete my Facebook account. As I did, I couldn't log in with my email adress to spotify. I disconnected Facebook on Spotify-Settings. though there is no possibility to disconnect...

Peter__

Community Legend

283 Views

1 replies

0 likes

Premium
  • 283 Views
  • 1 replies
  • 0 likes

Everything is gone?

I recently lost everything because i deactivated my **bleep**ing facebook account and now i have none of my playlist and my subscription is still taking out money.. WTF no contacts on here to recover **bleep** because they cant manage their own users...

Visitor

I recently lost everything because i deactivated my **bleep**ing facebook account and now i have none of my playlist and my subscription is still taking out money.. WTF no contacts on here to recover...

Peter__

Community Legend

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Solved!! I want my username, not my facebook name! how?

I opened a second spotify account ( a free, my other is premium ) because I want to been seen on spotify as my artistname. I connected it to my facebook so that I can have a profilepicture. However, my username is now changed to my facebookname which...

Casual Listener

I opened a second spotify account ( a free, my other is premium ) because I want to been seen on spotify as my artistname. I connected it to my facebook so that I can have a profilepicture. However, ...

Ditzi_D

Casual Listener

10744 Views

6 replies

1 likes

Account
  • 10744 Views
  • 6 replies
  • 1 likes

Premium Subscription and Playlists Disappeared

Hi, I am still being charged but have no premium access or playlists. I read through the sticky on this topic and found no solutions. My guess as to the problems' origin would be about a month back when I was on a fishing trip and logged into a coupl...

Visitor

Hi,   I am still being charged but have no premium access or playlists. I read through the sticky on this topic and found no solutions.    My guess as to the problems' origin w...

Peter__

Community Legend

436 Views

6 replies

0 likes

Premium
Subscription
  • 436 Views
  • 6 replies
  • 0 likes

ads and forced shuffle in unlimited

I've have spotify for almost a year probably, I had premium for a bit then downgraded to unlimited. It was working fine until suddenly today it force shuffled all my playlists and is saying I need to upgrade to premium in order to play songs in the o...

Casual Listener

I've have spotify for almost a year probably, I had premium for a bit then downgraded to unlimited. It was working fine until suddenly today it force shuffled all my playlists and is saying I need to...

Jamie

Spotify Legend

1382 Views

4 replies

0 likes

Account
Subscription
Unlimited
  • 1382 Views
  • 4 replies
  • 0 likes

Premium account changed into free account with the same name as before.

So, my friend messaged me today and needed help with Spotify, and I'm a nice person, so I went to the help section on the webpage. Thought I'd try it first, and that was dumb. On the help page, it said to go to Edit --> Preferences... so I did. Deact...

Casual Listener

So, my friend messaged me today and needed help with Spotify, and I'm a nice person, so I went to the help section on the webpage. Thought I'd try it first, and that was dumb.  On the help pag...

Jamie

Spotify Legend

295 Views

3 replies

0 likes

  • 295 Views
  • 3 replies
  • 0 likes

SD card crashed, now no premium

My SD card failed and I have now replaced it. Trying to resync music. Won't recognize any device on computer after deleting past ones. Need to verify UPnP is active on router. BUT can't get mobile to recognize my premium subscription. How can I resol...

Newbie

My SD card failed and I have now replaced it. Trying to resync music. Won't recognize any device on computer after deleting past ones. Need to verify UPnP is active on router. BUT can't get mobile ...

Taylor

Community Legend

196 Views

1 replies

0 likes

  • 196 Views
  • 1 replies
  • 0 likes

Switching from logging in with Facebook to logging in with Spotify account only

Hi, I log in with my spotify account through facebook, but now i do not use facebook any more and consequently deactivated my facebook account. Now i cannot log in to spotify. I have disassociated my email address from facebook that i login with to s...

Newbie

Hi,   I log in with my spotify account through facebook, but now i do not use facebook any more and consequently deactivated my facebook account. Now i cannot log in to spotify.   I...

Jamie

Spotify Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Identifying accounts

On our visa card report there are three Spotify accounts occurring and they all are withdrawing money. The visa card is used in an organization so a few has access to it, but how can we identify these accounts and close two of them? We don't know the...

Newbie

On our visa card report there are three Spotify accounts occurring and they all are withdrawing money.  The visa card is used in an organization so a few has access to it, but how can we ident...

user-removed

Not applicable

309 Views

1 replies

0 likes

Account
Subscription
  • 309 Views
  • 1 replies
  • 0 likes

NUS Discount

Hi there, I have been using Premium Spotify for a while now with my NUS student discount. But in February, my card expired so I had to renew it, and though it's been renewed, I just realised I have been charged £9.99 for the last two months. I'm okay...

Casual Listener

Hi there,   I have been using Premium Spotify for a while now with my NUS student discount. But in February, my card expired so I had to renew it, and though it's been renewed, I just real...

Peter__

Community Legend

361 Views

3 replies

0 likes

  • 361 Views
  • 3 replies
  • 0 likes

sign up for Spotify USA account from abroad

Is it possible to sign up for a Spotify USA account even though I live outside the US?

Casual Listener

Is it possible to sign up for a Spotify USA account even though I live outside the US?

Peter__

Community Legend

3588 Views

3 replies

0 likes

Premium
Subscription
  • 3588 Views
  • 3 replies
  • 0 likes