Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
80306 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
100540 Views
9 replies
2 likes
Deleted playlist
Deleted playlist
Community Legend
393 Views
2 replies
0 likes
So I remember a while back I had to have a Facebook account to login to Spotify, and since Spotify uses the profile picture from Facebook, I thought nothing had changed. So when I went to login to my account on the spotify website, I logged in using ...
So I remember a while back I had to have a Facebook account to login to Spotify, and since Spotify uses the profile picture from Facebook, I thought nothing had changed. So when I went to login to my...
Community Legend
383 Views
1 replies
0 likes
Hey, want to cut off my spotify account from facebook. Dont want any Information / Profile Picture / Name etc. of Facebook at my Spotify Account. How can I do it?
Hey, want to cut off my spotify account from facebook. Dont want any Information / Profile Picture / Name etc. of Facebook at my Spotify Account. How can I do it?
Community Legend
471 Views
1 replies
0 likes
Spotify is seriously busted right now. Here is a list of issues I'm experiencing: 1. Profile pic and name does not load, which seems to indicate my Spotify followers cannot follow me. 2. Activity Feed is completely broken -- the window is blank witho...
Spotify is seriously busted right now. Here is a list of issues I'm experiencing: 1. Profile pic and name does not load, which seems to indicate my Spotify followers cannot follow me. 2. Activity Fee...
Community Legend
469 Views
1 replies
0 likes
I’m getting an error code/messageError code 408I signed up when spotify opened for Argentina and now i see that the default country was set to USA and spotify is in offline mode. I have the same problem in my desktop computer and my iphone. Tried to ...
I’m getting an error code/message Error code 408 I signed up when spotify opened for Argentina and now i see that the default country was set to USA and spotify is in offline ...
Community Legend
391 Views
3 replies
0 likes
When I log on to Spotify none of the playlists displays. I get nothing. I get two green monsters telling me what I already know. What's up with that? And I am pissed, by the way.
When I log on to Spotify none of the playlists displays. I get nothing. I get two green monsters telling me what I already know. What's up with that? And I am pissed, by the way.
Community Legend
254 Views
1 replies
0 likes
My profile has not loaded for days and I can't search for any friends profiles either?
My profile has not loaded for days and I can't search for any friends profiles either?
Not applicable
906 Views
2 replies
0 likes
Hello, I currently have a spotify premium account, and when I try to switch the the student discount, my college does not show up on the list. I currently attend Western State Colorado University. If there are any solutions or anyone to contact pleas...
Hello, I currently have a spotify premium account, and when I try to switch the the student discount, my college does not show up on the list. I currently attend Western State Colorado University. If...
Community Legend
416 Views
1 replies
0 likes
I am an American student. Do I have to cancel my subscription and re-subscribe again?
I am an American student. Do I have to cancel my subscription and re-subscribe again?
Community Legend
453 Views
1 replies
0 likes
My profile page won't load, neither will my follow page. I can't see my friends or followers .When i try to get on It says "oops that didnt work, please give it anothet go. "
My profile page won't load, neither will my follow page. I can't see my friends or followers . When i try to get on It says "oops that didnt work, please give it anothet go. "
Community Legend
364 Views
1 replies
0 likes
Hi. I've reinstalled Spotify today, now all my Playlists are gone. I've read in some older Posts that you are able to restore Playlists. Can you please restore mine? Thanks in advance!
Hi. I've reinstalled Spotify today, now all my Playlists are gone. I've read in some older Posts that you are able to restore Playlists. Can you please restore mine? Thanks in...
Community Legend
13220 Views
21 replies
0 likes
Hi there, I just heard that Spotify is offering a 50% discount off Premium subscriptions to American students. So, I was wondering if this discount, or any other kind of campaign, is going to be extended to students in other countries (Portugal in my...
Hi there, I just heard that Spotify is offering a 50% discount off Premium subscriptions to American students. So, I was wondering if this discount, or any other kind of campaign, is goi...
Community Legend
369 Views
1 replies
0 likes
Could you please disconnect all devices from my account please
Could you please disconnect all devices from my account please
Casual Listener
469 Views
2 replies
0 likes
I just reset my facebook password, after that spotify asked me to login to my facebook account, i loged in as usual and what happened? I get new account number with no subsription, no playlists. Almost a year of collecting music got trashed! It's bee...
I just reset my facebook password, after that spotify asked me to login to my facebook account, i loged in as usual and what happened? I get new account number with no subsription, no playlists...
Not applicable
745 Views
5 replies
0 likes
Hi my username is aysayh, log out all devices out of my spotify account please
Hi my username is aysayh, log out all devices out of my spotify account please
Community Legend
369 Views
2 replies
0 likes
Someone has hacked my spotify, is creating playlists with my account, and interrupting my music from some other device. I tried changing my password but it didn't work. Please help.
Someone has hacked my spotify, is creating playlists with my account, and interrupting my music from some other device. I tried changing my password but it didn't work. Please help.
Community Legend
1106 Views
2 replies
0 likes
Hello, When I search for a user's profile or try to open my own profile the screen just goes black. Also my profile picture is not showing. It works fine when I search for specific artists and specific songs though. What is happening? I have a subscr...
Hello, When I search for a user's profile or try to open my own profile the screen just goes black. Also my profile picture is not showing. It works fine when I search for specific artists and sp...
Community Legend
1174 Views
1 replies
1 likes
Beginning of this week I was able to connect to facebook so that I can follow my friends who has spotify but then since yesterday my spotify won't connect to facebook, hence I am not following anyone. I clicked 'profile' and it won't load. I reinstal...
Beginning of this week I was able to connect to facebook so that I can follow my friends who has spotify but then since yesterday my spotify won't connect to facebook, hence I am not following anyo...
Casual Listener
392 Views
2 replies
0 likes
I just purchased Spotify premium on my computer and it won't recognize the premium on my phone app. I have tried logging in and logging out (I'm using my username not my email) and reinstalling the app
I just purchased Spotify premium on my computer and it won't recognize the premium on my phone app. I have tried logging in and logging out (I'm using my username not my email) and reinstalling the a...
Community Legend
1274 Views
3 replies
0 likes
I made my account while on holiday in the states, and now I can't use it here in Australia.If this somehow can't be rectified without paying the fee for premium because I have changed countries (which is utterly ridiculous) please delete my account a...
I made my account while on holiday in the states, and now I can't use it here in Australia. If this somehow can't be rectified without paying the fee for premium because I have changed countries (wh...
Community Legend
334 Views
1 replies
0 likes
