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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 332657 Views
  • 889 replies
  • 104 likes
  • Account
  • 332657 Views
  • 889 replies
  • 104 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147312 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147312 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85696 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85696 Views
  • 68 replies
  • 9 likes

NUS extra discount not working

So i'm having a little trouble reapplying my NUS extra discount after i had to get a new payment card. I go via the NUS website for the deal, then when i log in via facebook to confirm its actually me, it redirects to a page that simply states "this ...

  • Casual Listener
  • So i'm having a little trouble reapplying my NUS extra discount after i had to get a new payment card. I go via the NUS website for the deal, then when i log in via facebook to confirm its actually...
  • Peter__
  • Community Legend
  • 1363 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 1363 Views
  • 3 replies
  • 0 likes

3+ devices synced error

Lets try that again, this time with feeling!

  • Newbie
  • Lets try that again, this time with feeling!
  • Peter__
  • Community Legend
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Account Problem.Two accounts..?

Hi, i have got the following problem: I tried to log in, but I got the message, that password or user name are wrong and that I had to log off. I did that and now my account is flagged as a free account inside the app and on the spotify homepage and ...

  • Visitor
  • Hi,   i have got the following problem: I tried to log in, but I got the message, that password or user name are wrong and that I had to log off. I did that and now my account is flagged a...
  • Adam
  • Roadie
  • 243 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 243 Views
  • 8 replies
  • 0 likes

Account randomly charged, no premium

So, I used to have premium but I cancelled the subscription a few months ago because I couldn't afford it. Yesterday I found my card had been charged by Spotify and the worst bit is, I don't even have premium on my account! I would rather get this re...

  • Newbie
  • So, I used to have premium but I cancelled the subscription a few months ago because I couldn't afford it. Yesterday I found my card had been charged by Spotify and the worst bit is, I don't even h...
  • Joe
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Won't Accept New Card

I'm trying to change my payment from a visa to Mastercard. While logged into my spotify account, I select the visa/mastercard option. I also double check the value blocks to see that I've entered the correct numbers. Time and time again, I get the "c...

  • Newbie
  • I'm trying to change my payment from a visa to Mastercard. While logged into my spotify account, I select the visa/mastercard option. I also double check the value blocks to see that I've entered the...
  • Peter__
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Can't log in and am not receiving password reset.

When I first joined Spotify, I automatically joined it with Facebook, in doing so, my username for Spotify is what I thought was my Facebook name. In fact my username was a 10 digit numbers and my real name was my Facebook name. Few months later, I w...

  • Regular
  • When I first joined Spotify, I automatically joined it with Facebook, in doing so, my username for Spotify is what I thought was my Facebook name. In fact my username was a 10 digit numbers and my re...
  • Peter__
  • Community Legend
  • 467 Views
  • 11 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 467 Views
  • 11 replies
  • 0 likes

Solved!! Ugh -- linked new account to wrong Facebook, and now lost ALL playlists. Need. Urgency.

I've seen a lot of issues with Facebook accounts being sync'ed with the wrong Spotify accounts, and Mods have helped so I am hoping they can help. First of all, I created an account thru email. I was in the settings online, and wanted to 'sync friend...

  • Casual Listener
  • I've seen a lot of issues with Facebook accounts being sync'ed with the wrong Spotify accounts, and Mods have helped so I am hoping they can help.   First of all, I created an account thru e...
  • Peter__
  • Community Legend
  • 560 Views
  • 8 replies
  • 0 likes
  • Account
  • 560 Views
  • 8 replies
  • 0 likes

New Account

Hi Richard, I've just made this account to replace my old one, which I logged in with Facebook. Since then my Facebook has been hacked and I'm in the process of retrieving it but I thought I'd make a new Spotify in the mean time. The e-mail address o...

  • Newbie
  • Hi Richard,   I've just made this account to replace my old one, which I logged in with Facebook. Since then my Facebook has been hacked and I'm in the process of retrieving it but I thought...
  • Jamie
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Solved!! 3 x Accounts

Hi Guys, Appologies if this has already been covered numerous times, Over the years i have signed up for spotify.. forgotton about it ... signed up .. forgotton about it , to the point where my Bank statement reads that there are 3x £9.99 coming from...

  • Casual Listener
  •  Hi Guys, Appologies if this has already been covered numerous times,  Over the years i have signed up for spotify.. forgotton about it ... signed up .. forgotton about it , to the point wh...
  • Jamie
  • Spotify Legend
  • 383 Views
  • 7 replies
  • 0 likes
  • 383 Views
  • 7 replies
  • 0 likes

getting charged without getting premium

I signed up for the free month of premium awhile ago. Over the free time alloted, I was trying to cancel it but I can't! I am getting charged for it and I haven't been getting the actual service. So I'm not able to go through my account to cancel it....

  • Casual Listener
  • I signed up for the free month of premium awhile ago. Over the free time alloted, I was trying to cancel it but I can't! I am getting charged for it and I haven't been getting the actual service. So ...
  • zdyoung
  • Casual Listener
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes

Can't activate free trial with paypal

Hello.I want to do the Free Trial of Spotify and pay with Paypal. When I'm trying to do that I'm getting an error. This is a free trial but do I still need to have €10,- on my account in order to activate it? My current balance is €5,->We are not abl...

  • Casual Listener
  • Hello. I want to do the Free Trial of Spotify and pay with Paypal. When I'm trying to do that I'm getting an error. This is a free trial but do I still need to have €10,- on my account in order to...
  • Peter__
  • Community Legend
  • 2767 Views
  • 9 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 2767 Views
  • 9 replies
  • 0 likes

Premium not working

My debit card was replaced, so I had to resign up to premium. I can see the money has left my account yet the app on y iPhone is not showing as premium. I have signed out and back in numerous times, I have deleted the app and reinstalled an it does n...

  • Newbie
  • My debit card was replaced, so I had to resign up to premium. I can see the money has left my account yet the app on y iPhone is not showing as premium. I have signed out and back in numerous times, ...
  • Peter__
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • Premium
  • 181 Views
  • 1 replies
  • 0 likes

Solved!! Spotify shuts down

When I use my account on my computer (mac) it plays about ten seconds of the song, then it shuts down and the icon is removed from the bar below. I have tried to reinstall the program, but it is the same thing. It all started after the latest upgrade...

  • Newbie
  • When I use my account on my computer (mac) it plays about ten seconds of the song, then it shuts down and the icon is removed from the bar below. I have tried to reinstall the program, but it is the ...
  • Peter__
  • Community Legend
  • 2519 Views
  • 14 replies
  • 0 likes
  • 2519 Views
  • 14 replies
  • 0 likes

Can't log into account

HiI made a spotify Account 1 year ago when i was living in Germany. Now i moved to Switzerland 4 weeks ago, and now spotify doesn't work anymore - says that i can only use it 14 days abroad. I then wanted to change my country on spotify.com (it's cur...

  • Casual Listener
  • Hi I made a spotify Account 1 year ago when i was living in Germany. Now i moved to Switzerland 4 weeks ago, and now spotify doesn't work anymore - says that i can only use it 14 days abroad. I th...
  • Joe
  • Community Legend
  • 256 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 256 Views
  • 5 replies
  • 0 likes

iPhone app doesn't let me login without facebook

Even though registered with an ordinary account via email, I can't login on the iPhone. My username/password is valid like on the desktop, but after completing the login-process a prompt screen for Facebook comes up, where I can only accept or cancel...

  • Casual Listener
  • Even though registered with an ordinary account via email, I can't login on the iPhone.   My username/password is valid like on the desktop, but after completing the login-process a prompt s...
  • Peter__
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Login
  • 279 Views
  • 1 replies
  • 0 likes

Hello

i need a account deleted. the email adress to this account is . i would highly apreciate it [Snip-Email(Privacy)-Peter]

  • Newbie
  • i need a account deleted. the email adress to this account is <snip>. i would highly apreciate it 🙂   [Snip-Email(Privacy)-Peter]
  • Peter__
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
  • 152 Views
  • 1 replies
  • 0 likes

Premium free trial

I have tried all the browsers and I cannot go to the next page to sign up. It will not do anything. It just has me pick which payment option after the trial ends and when i hit continue nothing happens. Is there a customer service number I can call?

  • Newbie
  • I have tried all the browsers and I cannot go to the next page to sign up. It will not do anything. It just has me pick which payment option after the trial ends and when i hit continue nothing happe...
  • Peter__
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Premium
  • 179 Views
  • 1 replies
  • 0 likes

Solved!! My account

I keep trying to use my account but everytime it says playing from another devise GT- something and all my devices are not in use but this other account is altering everything from my playlists and keeps changing my music when I play it and when I co...

  • Casual Listener
  • I keep trying to use my account but everytime it says playing from another devise GT- something and all my devices are not in use but this other account is altering everything from my playlists and k...
  • Peter__
  • Community Legend
  • 282 Views
  • 3 replies
  • 0 likes
  • 282 Views
  • 3 replies
  • 0 likes

my country does not match with the one set in my profile

Hi everyone, I am Spanish and I had a Spotify account back in Spain but I am now living in the Netherlands. When Somehow I changed my profile, to Netherlands, but now, when I try to reproduce music in Spotify it doesn’t let me do that because it says...

  • Casual Listener
  • Hi everyone,   I am Spanish and I had a Spotify account back in Spain but I am now living in the Netherlands. When Somehow I changed my profile, to Netherlands, but now, when I try to reprod...
  • JaimeSierro
  • Casual Listener
  • 1138 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 1138 Views
  • 6 replies
  • 0 likes

Card expired, cannot renew

Hello, I asked this a month ago and did not receive a reply, so I am asking again. I used to live in sweden. In sweden I bought a premium account with my swedish card. Then I moved to Spain. After 6-7 months in spain, my Swedish card expired, and I h...

  • Casual Listener
  • Hello,   I asked this a month ago and did not receive a reply, so I am asking again.   I used to live in sweden. In sweden I bought a premium account with my swedish card. Then I moved ...
  • StickyIcky
  • Music Fan
  • 1752 Views
  • 16 replies
  • 0 likes
  • 1752 Views
  • 16 replies
  • 0 likes