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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 159158 Views
  • 175 replies
  • 13 likes
  • Account
    Free
  • 159158 Views
  • 175 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10743 Views
  • 3 replies
  • 10 likes
  • Security
  • 10743 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 509050 Views
  • 985 replies
  • 112 likes
  • Account
  • 509050 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124807 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124807 Views
  • 74 replies
  • 12 likes

Help - Problem with subscription to premium

Hello to everybody! I'm from Argentina. My user is linked to Facebook so I could use the free version sof ar. But right now I want to sign up to Premium, but the website says that I must register a payment method match to Argentina, or change my plac...

  • Visitor
  • Hello to everybody! I'm from Argentina. My user is linked to Facebook so I could use the free version sof ar. But right now I want to sign up to Premium, but the website says that  I must regi...
  • Merik
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

zip code

can't connect saying invalid zip code? please help

  • Newbie
  • can't connect saying invalid zip code? please help
  • Merik
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Sound Card

I keep getting this message when I try to play music "There is a problem with your sound card. Spotify can't play music." HELP HELP HELP

  • Newbie
  • I keep getting this message when I try to play music "There is a problem with your sound card. Spotify can't play music." HELP HELP HELP
  • robzim737
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Cancelled account before the month's end, charged numerous times

Hi there, I know this issue has been opened up before, but my situation is a bit different. I cancelled Spotify on the 6th of May (my month ends on the 7th), and sure enough, on the 7th my charge came through as normal. Only problem is that I cancell...

  • Casual Listener
  • Hi there,   I know this issue has been opened up before, but my situation is a bit different. I cancelled Spotify on the 6th of May (my month ends on the 7th), and sure enough, on the 7th my...
  • morrison
  • Casual Listener
  • 575 Views
  • 2 replies
  • 0 likes
  • Account
  • 575 Views
  • 2 replies
  • 0 likes

can't change country

Hey guys, I tavel a lot with my studies and am usually able to change the country in my settings to enable the tracks wherever I go. now I am home in Sweden and I can;t change the country back to Sweden which is my home country instead it no matter w...

  • Newbie
  • Hey guys,   I tavel a lot with my studies and am usually able to change the country in my settings to enable the tracks wherever I go. now I am home in Sweden and I can;t change the countr...
  • Peter__
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! My old account got deleted I think and now I don't own my playlist anymore :/

What I did is I wanted Spotify for my phone (STILL DOESN'T WORK!) and so I made an account on the Spotify site and I connected it with my facebook, but now my account is "gone"? I put alot of work in that playlist so I really would like to get my acc...

  • Casual Listener
  • What I did is I wanted Spotify for my phone (STILL DOESN'T WORK!) and so I made an account on the Spotify site and I connected it with my facebook, but now my account is "gone"? I put alot of work ...
  • Merik
  • Community Legend
  • 405 Views
  • 3 replies
  • 0 likes
  • Account
  • 405 Views
  • 3 replies
  • 0 likes

Lost All My Private Messages

My message inbox on my iPhone has three messages in it. These messages do not show up when I login online using my computer. Also spotify is having trouble showing my followers. This all used to work fine, now it doesn't. Please help!

  • Newbie
  • My message inbox on my iPhone has three messages in it. These messages do not show up when I login online using my computer. Also spotify is having trouble showing my followers. This all used to work...
  • Peter__
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

iPhone 4s app - connecting facebook to my spotify

Initially, I had another facebook account and this was the one connected to my spotify. However, I have then got a new facebook for certain reasons, but I can't find anywhere to change my spotify to link to my new facebook through the iPhone 4s app. ...

  • Newbie
  • Initially, I had another facebook account and this was the one connected to my spotify. However, I have then got a new facebook for certain reasons, but I can't find anywhere to change my spotify to ...
  • Peter__
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

I've logged in with facebook but on my Normal account I've got the 7 day trial will I be charged

How do I get my original account back and will I be charged after my 7 day trial let me know please as I can only log in over facebook and I want my normal account back

  • Casual Listener
  • How do I get my original account back and will I be charged after my 7 day trial let me know please as I can only log in over facebook and I want my normal account back
  • Peter__
  • Community Legend
  • 239 Views
  • 4 replies
  • 0 likes
  • Account
  • 239 Views
  • 4 replies
  • 0 likes

My facebook account was deactivated I need help

I am paying for premium, but I can not even get into my account on spotify to deactivate the charges.

  • Newbie
  • I am paying for premium, but I can not even get into my account on spotify to deactivate the charges.
  • Peter__
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

408 error

Hi, I keep getting the 408 error even though I'm premium (although it's the free trial) I've updated my profile to USA, where I currently am but the 408 error persists.

  • Casual Listener
  • Hi, I keep getting the 408 error even though I'm premium (although it's the free trial)  I've updated my profile to USA, where I currently am but the 408 error persists. 
  • Peter__
  • Community Legend
  • 301 Views
  • 6 replies
  • 0 likes
  • 301 Views
  • 6 replies
  • 0 likes

losing the account

Hi all, i was using spotify on my android device and i logged in from my fb account. Today i wanted to give from my laptop as well,i thought i choosed fb account again but appearently something else happened and i created a different account where i ...

  • Visitor
  • Hi all, i was using spotify on my android device and i logged in from my fb account. Today i wanted to give from my laptop as well,i thought i choosed fb account again but appearently something else ...
  • Peter__
  • Community Legend
  • 395 Views
  • 5 replies
  • 0 likes
  • Account
  • 395 Views
  • 5 replies
  • 0 likes

Solved!! Playlists Have Vansihed

Hi, My playlists have vanished, I'm pretty sure I am still using the same account and havent created a new one. I tried to disconnect Facebook but when I go into "Edit " "Preferences" there is no "Social Networks" heading like all of the instructions...

  • Casual Listener
  • Hi,   My playlists have vanished, I'm pretty sure I am still using the same account and havent created a new one. I tried to disconnect Facebook but when I go into "Edit "  "Preferences...
  • Peter__
  • Community Legend
  • 405 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 405 Views
  • 3 replies
  • 0 likes

Solved!! Spotify unlimited adverts?

I recently subscribed to spotify unlimited which is supposed to be ad free yet when I listen to an artist I have to 1. Shuffle and 2. Get ads between songs. Is this supposed to happen as it says it is ad free since I am paying.

  • Casual Listener
  • I recently subscribed to spotify unlimited which is supposed to be ad free yet when I listen to an artist I have to 1. Shuffle and 2. Get ads between songs. Is this supposed to happen as it says it i...
  • Peter__
  • Community Legend
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes

Solved!! Removing All Active and Offline Devices

I have recently changed my password and I would like it so that no devices whatsoever are remotely connected to my account, like a fresh start. This is because I have recently broken up with a long term girlfriend who pauses my playback all the time ...

  • Casual Listener
  • I have recently changed my password and I would like it so that no devices whatsoever are remotely connected to my account, like a fresh start. This is because I have recently broken up with a long t...
  • Haribofx
  • Casual Listener
  • 397 Views
  • 2 replies
  • 0 likes
  • 397 Views
  • 2 replies
  • 0 likes

Student discount subscription

Earlier today I tried to subscribe to spotify premium with the student discount, when I done so it displayed the message " the spotify discount is currently un available, please try again later." I tried a few more times other the next 5 hours and st...

  • Visitor
  • Earlier today I tried to subscribe to spotify premium with the student discount, when I done so it displayed the message " the spotify discount is currently un available, please try again later." I t...
  • user-removed
  • Not applicable
  • 391 Views
  • 10 replies
  • 0 likes
  • Subscription
  • 391 Views
  • 10 replies
  • 0 likes

Facebook Problem

I didn't sign up for Spotify using Facebook and yet every time I login I get a notification from Facebook saying that I've logged in. I've checked my user settings and nowhere is there any connection to that awful site. Is there anything I can do?

  • Newbie
  • I didn't sign up for Spotify using Facebook and yet every time I login I get a notification from Facebook saying that I've logged in. I've checked my user settings and nowhere is there any connection...
  • 100perfect
  • Newbie
  • 353 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 353 Views
  • 2 replies
  • 0 likes

Spotify update doesn't work

Hello everybody, When I try to update my spotify, it gives me an error and so I am unable to update. How can I try to update spotify again? I want to make a screenshot of the error so I can post it here.

  • Regular
  • Hello everybody,   When I try to update my spotify, it gives me an error and so I am unable to update. How can I try to update spotify again? I want to make a screenshot of the error so I ...
  • antoniemuijtjen
  • Regular
  • 245 Views
  • 2 replies
  • 0 likes
  • Account
  • 245 Views
  • 2 replies
  • 0 likes

Unwanted "Recent Top Music" and "Playlists" information on my Facebook timeline

Until recently there would be a " is listening to " section on my timeline and information about who I was currently listening to was shared to News Feed, but other than that no changes to my timeline were made by Spotify. I was making some adjustmen...

  • Gig Goer
  • Until recently there would be a "<name> is listening to <artist>" section on my timeline and information about who I was currently listening to was shared to News Feed, but other than tha...
  • SamanthaHarrell
  • Newbie
  • 2094 Views
  • 7 replies
  • 0 likes
  • 2094 Views
  • 7 replies
  • 0 likes

About giftcards

I want to buy a 12 month giftcard for my dad as a birthdaypresent. Trouble is that he lives in Denmark and I live in Sweden adn I cant make him a danish giftcard because I dont have a danish creditcaed. If I make him a swedish giftcard, can he use th...

  • Casual Listener
  • I want to buy a 12 month giftcard for my dad as a birthdaypresent. Trouble is that he lives in Denmark and I live in Sweden adn I cant make him a danish giftcard because I dont have a danish creditca...
  • Peter__
  • Community Legend
  • 234 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 234 Views
  • 3 replies
  • 0 likes