Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653891 Views

13 replies

4 likes

Account
  • 653891 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734366 Views

18 replies

29 likes

  • 734366 Views
  • 18 replies
  • 29 likes

Someone is logged on

Force all sessions off

Newbie

Force all sessions off

Joe

Community Legend

214 Views

1 replies

0 likes

Premium
  • 214 Views
  • 1 replies
  • 0 likes

Help paying!

Im very angry with you service, i dicided not to have spotify anymore so i unsucribed, suddenly when i did it, spotify told me that my service will end in 15-03-2014, and i got another month payed... the thing is i wont use the service and i dont wan...

Newbie

Im very angry with you service, i dicided not to have spotify anymore so i unsucribed, suddenly when i did it, spotify told me that my service will end in 15-03-2014, and i got another month payed......

Peter__

Community Legend

264 Views

2 replies

0 likes

  • 264 Views
  • 2 replies
  • 0 likes

Spotify Premium Trial

I saw a promotion for free 60 days of spotify premium for first time users and I went to apply, but I got this error: "It appears that you've already been a premium user and this trial is only valid for new users. If you'd like you can still upgrade ...

Casual Listener

I saw a promotion for free 60 days of spotify premium for first time users and I went to apply, but I got this error: "It appears that you've already been a premium user and this trial is only valid ...

it_

Casual Listener

560 Views

8 replies

0 likes

  • 560 Views
  • 8 replies
  • 0 likes

Crossed Accounts

Hi, My wife and I use spotify and have different accounts. One day while my wife, Suzie Cordray Owens, was on Facebook while I ,Clay Owens, was listening to my spotify she accidently synced her Fb with my spotify. Well now when she logins in to her s...

Casual Listener

Hi, My wife and I use spotify and have different accounts. One day while my wife, Suzie Cordray Owens, was on Facebook while I ,Clay Owens, was listening to my spotify she accidently synced her Fb ...

Jamie

Spotify Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Solved!! Subscribe to Premium with Gift Card only

My son currently uses Spotify Free. I want to give him a gift card for a year's subscription to Premium. Can he upgdrade to Premium, pay for it with the gift card AND NOT input a credit card? There doesn't seem to be a way to upgrade to Premium witho...

Casual Listener

My son currently uses Spotify Free.  I want to give him a gift card for a year's subscription to Premium. Can he upgdrade to Premium, pay for it with the gift card AND NOT input a credit card? &...

jcjost

Casual Listener

439 Views

2 replies

0 likes

  • 439 Views
  • 2 replies
  • 0 likes

Lost ALL music and lists; Use Facebook

So, I've read through the forums and still can't figure out how to fix my problem: I've lost EVERYTHING on my Spotify account. I've always logged in through Facebook, using my FB login and password, using the standalone player. One night my friend lo...

Casual Listener

So, I've read through the forums and still can't figure out how to fix my problem: I've lost EVERYTHING on my Spotify account. I've always logged in through Facebook, using my FB login and password, ...

Peter__

Community Legend

443 Views

3 replies

0 likes

Account
Free
Login
Other
  • 443 Views
  • 3 replies
  • 0 likes

Not getting Premium NOT A RECENT THING

Hi I have had spotify for the last two months, it works fine on my phone and iPod but not on my laptop, I have tried a clean reinstall but to know avail. Any Ideas?

Newbie

Hi   I have had spotify for the last two months, it works fine on my phone and iPod but not on my laptop, I have tried a clean reinstall but to know avail. Any Ideas?

Jamie

Spotify Legend

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Unlimited to premuim

Hi everyone! I upgrade my account to Spotify Unlimited but I've been a Spotify Premium user since 4 or 5 months. I thought that Spotify Unlimited was sufficient for my needs but I was wrong. Is it possible to change to Spotify Premium if I pay the di...

Newbie

Hi everyone!   I upgrade my account to Spotify Unlimited but I've been a Spotify Premium user since 4 or 5 months. I thought that Spotify Unlimited was sufficient for my needs but I was wron...

Peter__

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Solved!! wrong name in mail

Hi,*this is a unique problem that I cannot find in anyone else's experience, so please help me- I have already done everything possible i.e.. Changing passwords, checking FAQ, asking people in the community, mailing the staff etc etc, so far I haven'...

Casual Listener

Hi, *this is a unique problem that I cannot find in anyone else's experience, so please help me- I have already done everything possible i.e.. Changing passwords, checking FAQ, asking people in th...

Peter__

Community Legend

757 Views

7 replies

0 likes

Other
Subscription
  • 757 Views
  • 7 replies
  • 0 likes

Spotify premium

I have had a premium account for around 2 years I used to pay £9.99 a month but since November time ive got it free with my Vodafone contract but now it is showing I don't have a spotify premium account when I haven't changed anything? I've tried log...

Newbie

I have had a premium account for around 2 years I used to pay £9.99 a month but since November time ive got it free with my Vodafone contract but now it is showing I don't have a spotify premium acco...

Peter__

Community Legend

495 Views

4 replies

0 likes

Account
Premium
Subscription
  • 495 Views
  • 4 replies
  • 0 likes

Two facebook and spotify accounts mixed... HELP

Hello I've made a mistake logging into a friend FB account when i was log in my Spotify account.Now the two accounts are mixed ! Don't know what to do. I've tried to unlink FB from spotify in the application : in the preferences menu, "disconnet from...

Regular

Hello I've made a mistake logging into a friend FB account when i was log in my Spotify account. Now the two accounts are mixed ! Don't know what to do. I've tried to unlink FB from spotify in...

laurent51

Regular

681 Views

9 replies

0 likes

Login
Premium
  • 681 Views
  • 9 replies
  • 0 likes

Premium problems

ho un abbonamento premium ma sul mio cellulare posso solo ascoltare le canzoni in riproduzione casuale. è corretto ? ho già fatto la sincronia tramite wi-fi ma non mi consente di scegliere le canzoni. I have a premium subscription service on my phone...

Casual Listener

ho un abbonamento premium ma sul mio cellulare posso solo ascoltare le canzoni in riproduzione casuale.   è corretto ?   ho già fatto la sincronia tramite wi-fi ma non mi consente d...

Peter__

Community Legend

468 Views

6 replies

0 likes

Premium
  • 468 Views
  • 6 replies
  • 0 likes

My email is being used without my consent.

I'm pretty annoyed by this Spotify. This is the second time it's happened. I don't use or want a spotify account yet someone has managed to use my email address to register with your service. Now I keep getting stupid emails from you that I don't wan...

Casual Listener

I'm pretty annoyed by this Spotify. This is the second time it's happened. I don't use or want a spotify account yet someone has managed to use my email address to register with your service. Now I k...

Peter__

Community Legend

6806 Views

7 replies

0 likes

Account
  • 6806 Views
  • 7 replies
  • 0 likes

Recover deleted playlist

Hi I've accidentally deleted some playlists, can I get them back?

Newbie

Hi I've accidentally deleted some playlists, can I get them back?

Peter__

Community Legend

245 Views

2 replies

0 likes

  • 245 Views
  • 2 replies
  • 0 likes

No Paypal option for Turkey?

Hello, i would like to switch to premium but for some bizarre reason the paypal option is not available for Turkish users. As the price for Turkish users is 9.99 TRY each month I do not want to switch my country to some other country and double that ...

Casual Listener

Hello, i would like to switch to premium but for some bizarre reason the paypal option is not available for Turkish users. As the price for Turkish users is 9.99 TRY each month I do not want to switc...

Peter__

Community Legend

4516 Views

1 replies

1 likes

Subscription
  • 4516 Views
  • 1 replies
  • 1 likes

Paying for someone else's account

I am paying for someone else's accoutnt as well as mine. I tried to get them to cancel the payments from my bank account and they will not. How do I contact spotify and have them stop it so I do not have to discontinue it at my bank?

Newbie

I am paying for someone else's accoutnt as well as mine. I tried to get them to cancel the payments from my bank account and they will not. How do I contact spotify and have them stop it so I do not ...

Peter__

Community Legend

1955 Views

1 replies

0 likes

  • 1955 Views
  • 1 replies
  • 0 likes

Trying to sign up but your zip code reader seems to be not working

I enter my zip code (03031) where prompted but the zip code reader just keeps on turning. I am almost ready to give up!

Newbie

I enter my zip code (03031) where prompted but the zip code reader just keeps on turning. I am almost ready to give up! 

Peter__

Community Legend

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

two accounts on facebook

I have linked my Facebook account to spotify. but when i loggin to spotify i get someone elses name. I also get this persons friend on my profile. How can i fix this?

Newbie

I have linked my Facebook account to spotify. but when i loggin to spotify i get someone elses name. I also get this persons friend on my profile. How can i fix this?

user-removed

Not applicable

215 Views

1 replies

0 likes

Account
  • 215 Views
  • 1 replies
  • 0 likes

password

Im trying to change my password for account and it says email is already regisitered. What do I do?

Newbie

Im trying to change my password for account and it says email is already regisitered. What do I do?

Peter__

Community Legend

207 Views

1 replies

0 likes

Account
  • 207 Views
  • 1 replies
  • 0 likes

Spotify 30 day free trial

Hello. I accidentally cancelled my 30 day trial during first minutes. I didn't have premium on my account after that. Some people say I should have it but I didn't. Now there is 60 day trial and I can't use it because I "used" my free trial already. ...

Newbie

Hello. I accidentally cancelled my 30 day trial during first minutes. I didn't have premium on my account after that. Some people say I should have it but I didn't. Now there is 60 day trial and I ca...

Adam

Roadie

316 Views

1 replies

0 likes

Free
Other
Premium
  • 316 Views
  • 1 replies
  • 0 likes