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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 395607 Views
  • 941 replies
  • 107 likes
  • Account
  • 395607 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170261 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170261 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98748 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98748 Views
  • 68 replies
  • 10 likes

Cancelled subscription still getting charged

Okay, so I signed up for trial for 30 days and like halfway through i cancelled my subscription, but when the next month rolled around i got charged. I didn't think it was a big deal, maybe you have to pay for a month afterward so people can't just s...

  • Casual Listener
  • Okay, so I signed up for trial for 30 days and like halfway through i cancelled my subscription, but when the next month rolled around i got charged. I didn't think it was a big deal, maybe you have ...
  • Eleomega
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 170 Views
  • 2 replies
  • 0 likes

Unable to remove a playlist

I am following another user's playlist that I wish to unfollow, but when I click the "unfollow" button it disappears for 1 second and then just returns. The same thing happens on both my computer and phone. What do I do? Thank you! /V

  • Casual Listener
  • I am following another user's playlist that I wish to unfollow, but when I click the "unfollow" button it disappears for 1 second and then just returns. The same thing happens on both my computer and...
  • Stray_Cat
  • Casual Listener
  • 182 Views
  • 2 replies
  • 0 likes
  • 182 Views
  • 2 replies
  • 0 likes

changing account but keep playlists….

I have cancelled my premium account - myself and 2 kids were users. The kids want to open their own free accounts, and still be able to access their already created playlists, etc.... How would we accomplish this? thanks

  • Casual Listener
  • I have cancelled my premium account - myself and 2 kids were users.   The kids want to open their own free accounts, and still be able to access their already created playlists, etc....  ...
  • Peter__
  • Community Legend
  • 1789 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1789 Views
  • 1 replies
  • 0 likes

My personal Top Tracks / Artists lists don't update or update irregularly

First, my personal top tracks / artists lists didn't update for a month. Last two weeks, it started updating every day. But now it hasn't updated for 4 days or so.. Why is this update schedule so irregularly and how should I solve this?

  • Newbie
  • First, my personal top tracks / artists lists didn't update for a month. Last two weeks, it started updating every day. But now it hasn't updated for 4 days or so.. Why is this update schedule so irr...
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

Billed twice

I was billed twice. Not happy. Help! Considering cancelling.

  • Newbie
  • I was billed twice. Not happy. Help! Considering cancelling.
  • Peter__
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Search in Spotify

Spotify, please improve your SEARCH FUNCTION!!! YouTube is so much better!

  • Casual Listener
  • Spotify, please improve your SEARCH FUNCTION!!! YouTube is so much better!
  • PeterRoek
  • Casual Listener
  • 271 Views
  • 4 replies
  • 0 likes
  • 271 Views
  • 4 replies
  • 0 likes

Username after account is deleted

If I delete my account, will my username become available for someone else to use? I would like to delete my account and at a later date create another account with my same username.

  • Newbie
  • If I delete my account, will my username become available for someone else to use? I would like to delete my account and at a later date create another account with my same username.
  • Peter__
  • Community Legend
  • 1668 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 1668 Views
  • 2 replies
  • 0 likes

not had a single reply from a support issue in 14 days. Spotify Case # 00148393

I am yet to receive a reply for the above support issue. I bought 100 credits on 26th June whilst using a premium subscription through virgin media. My subscription ended and I then subscribed to Spotify unlimited but then spotted that some of my cre...

  • Newbie
  • I am yet to receive a reply for the above support issue. I bought 100 credits on 26th June whilst using a premium subscription through virgin media. My subscription ended and I then subscribed t...
  • Peter__
  • Community Legend
  • 311 Views
  • 4 replies
  • 0 likes
  • 311 Views
  • 4 replies
  • 0 likes

I have 2 accounts, one free and one premium.

After my phone turned off due to low battery, I had to log on to Spotify. I couldn't remember my username or password, but after struggling back and forth, I finally got through. Problem is, it's the wrong account!! I want my premium, but can only fi...

  • Visitor
  • After my phone turned off due to low battery, I had to log on to Spotify. I couldn't remember my username or password, but after struggling back and forth, I finally got through. Problem is, it's the...
  • Adam
  • Roadie
  • 326 Views
  • 3 replies
  • 0 likes
  • 326 Views
  • 3 replies
  • 0 likes

can't change my country (only 2 available)

I'm back in Germany right now... i study here and sometimes i go back to Luxembourg to visit my family.. but spotify never asked me to change the country , when iw as back in germany... well now i'm back and the only countrys i can select are Luxembo...

  • Casual Listener
  •   I'm back in Germany right now... i study here and sometimes i go back to Luxembourg to visit my family..   but spotify never asked me to change the country , when iw as back in ge...
  • Peter__
  • Community Legend
  • 270 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 270 Views
  • 4 replies
  • 0 likes

Since a few days I cannot stream songs

Since a few days I am not able to stream a lot of song from mij playlists. It says: "song is not available for streaming". Why? I never had problems with those songs before....I have a premium-account. Please help!

  • Newbie
  • Since a few days I am not able to stream a lot of song from mij playlists. It says: "song is not available for streaming". Why? I never had problems with those songs before....I have a premium-accoun...
  • Peter__
  • Community Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Multiple log-ins

Need logged out on all devices please and thank you

  • Regular
  • Need logged out on all devices please and thank you
  • Peter__
  • Community Legend
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

Solved!! Got charged when you mailed that you will delete account

Rainer Alljärv 11/26/2013 To: support-android@spotify.com Hello I have disabled my facebook today and now I can't accsess login to Spotify. Any ideas now? Because I pay to use it I'd be very upset if I can't do so. Sent from Samsung Mobile __________...

  • Casual Listener
  • Rainer Alljärv 11/26/2013 To: support-android@spotify.com   Hello I have disabled my facebook today and now I can't accsess login to Spotify. Any ideas now? Because I pay to use it I'd b...
  • Peter__
  • Community Legend
  • 947 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 947 Views
  • 5 replies
  • 0 likes

Spotify wont accept my gift code for premium

I always buy premium by buying a 10€ giftcard at the gasstation(ARAL). But now I got the problem, that spotify tells me that there were something wrong with this code and I should try again or visiting the support section. Its this message on german:...

  • Casual Listener
  • I always buy premium by buying a 10€ giftcard at the gasstation(ARAL). But now I got the problem, that spotify tells me that there were something wrong with this code and I should try again or visi...
  • Adam
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Not receiving device password in email

Hi everyone, I am having a problem with getting a device password. I have tried the link several times, confirmed my email address is correct, and checked my spam folder but I am still getting nothing. I saw someone had posted here with a similar pro...

  • Newbie
  • Hi everyone,   I am having a problem with getting a device password. I have tried the link several times, confirmed my email address is correct, and checked my spam folder but I am still get...
  • pnc
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 150 Views
  • 1 replies
  • 0 likes

Remove Spotify, unregognised login

Sonos has decided not to recognise my spotify login calling it invalid. Just about to throw my PC, tablet and sonos out of the window and call my lawyers. I wouldn't feel so inclined to do this were there some help available but there isn't. SO I'm p...

  • Newbie
  • Sonos has decided not to recognise my spotify login calling it invalid. Just about to throw my PC, tablet and sonos out of the window and call my lawyers. I wouldn't feel so inclined to do this were ...
  • Peter__
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Problem with the free trial to premium

Hi, I tried signing up for the free trial of premium for 1 month. The fee was drawn from my debitcard AND I'm still at the free version. Don't know where to go with my problem, so I guess you guys can help me? Account is the same as my username here,...

  • Newbie
  • Hi, I tried signing up for the free trial of premium for 1 month. The fee was drawn from my debitcard AND I'm still at the free version. Don't know where to go with my problem, so I guess you guys ca...
  • Peter__
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 220 Views
  • 1 replies
  • 0 likes

Account Deleted

I tried to contact Spotify several times now and the never respond to any request. I want my account to be deleted in order to make a new one WITHOUT facebook. Is there anything I can do so the finally reply to my emails or just delete the account ?

  • Casual Listener
  • I tried to contact Spotify several times now and the never respond to any request. I want my account to be deleted in order to make a new one WITHOUT facebook. Is there anything I can do so the ...
  • Waorc
  • Casual Listener
  • 602 Views
  • 10 replies
  • 0 likes
  • 602 Views
  • 10 replies
  • 0 likes

Solved!! Cant rearrange anything

Hi... I was rearranging the order of my playlists this morning (I have a ton), and I suddenly lost the ability to move anything around. Same goes for songs, too. I reinstalled, and the problem was fixed for about a minute, then it went right back. I ...

  • Casual Listener
  • Hi... I was rearranging the order of my playlists this morning (I have a ton), and I suddenly lost the ability to move anything around.  Same goes for songs, too.  I reinstalled, and the pr...
  • dc14
  • Casual Listener
  • 648 Views
  • 6 replies
  • 0 likes
  • 648 Views
  • 6 replies
  • 0 likes

Disconnect remote service

Hi, I've used a friends iPad to play music and I forgot to disconnect my account on this device. Can you do it for me ?Thanks.

  • Music Fan
  • Hi, I've used a friends iPad to play music and I forgot to disconnect my account on this device. Can you do it for me ? Thanks.
  • Peter__
  • Community Legend
  • 1017 Views
  • 3 replies
  • 0 likes
  • 1017 Views
  • 3 replies
  • 0 likes