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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 172796 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 172796 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11370 Views
  • 6 replies
  • 11 likes
  • Security
  • 11370 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515997 Views
  • 986 replies
  • 113 likes
  • Account
  • 515997 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126019 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126019 Views
  • 74 replies
  • 12 likes

Can`t see pictures on the left or search music????

After I upgraded I no longer can search music or see pictures to the left in the window at Spotify. It is completly black at the major part of the screen. Only my playlist can be seen (the menu to the left). I have turned of proxy, re-installed Spoti...

  • Casual Listener
  • After I upgraded I no longer can search music or see pictures to the left in the window at Spotify. It is completly black at the major part of the screen. Only my playlist can be seen (the menu to th...
  • kennethkingrock
  • Casual Listener
  • 682 Views
  • 4 replies
  • 0 likes
  • 682 Views
  • 4 replies
  • 0 likes

Help!

So my friend logged me out of Facebook, in which spotify is linked through. When I was able to log back into spotify via FB, its now telling me that I am a Free user on my mobile device, and on my account. but is still premium on my PC. Also, on top ...

  • Casual Listener
  • So my friend logged me out of Facebook, in which spotify is linked through. When I was able to log back into spotify via FB, its now telling me that I am a Free user on my mobile device, and on my ac...
  • Peter__
  • Community Legend
  • 348 Views
  • 4 replies
  • 0 likes
  • Account
  • 348 Views
  • 4 replies
  • 0 likes

Have s freee subscription need priemum im lost how do i get it

Posted using the Spotify Community app by LiamPosted using the Spotify Community app by Liam

  • Regular
  • Posted using the Spotify Community app by Liam Posted using the Spotify Community app by Liam
  • Peter__
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

How do I get rid of sign in with Spotify option on start up on iMac?

I have Spotify free. I have an annoying box which pops up whenever I oopen my computer with a Spotify logo which asks Do I want to sign in with Spoitify or Facebook? I don't want to sign in with either. I like Spotify but I don't want to think about ...

  • Newbie
  • I have Spotify free. I have an annoying box which pops up whenever I oopen my computer with a Spotify logo which asks Do I want to sign in with Spoitify or Facebook? I don't want to sign in with eith...
  • Peter__
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • Login
  • 239 Views
  • 1 replies
  • 0 likes

Help I deleted my account by accident!

I accidentally deleted my Spotify account. I didn't mean to, I was trying to hide activity from Facebook via Facebook and I accidentally deleted my entire account. Please help me get it back I had over 30 hours of music on there and 7 different playl...

  • Newbie
  • I accidentally deleted my Spotify account. I didn't mean to, I was trying to hide activity from Facebook via Facebook and I accidentally deleted my entire account. Please help me get it back I had ov...
  • Peter__
  • Community Legend
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Billing problem

"Your Spotify Premium subscription will be automatically renewed the 2014-04-27 and charged 99,00 kr every 1 month, unless you cancel your subscription before that time." Why is this so? As I got charged from my bank on 99 SEK 2014-04-20, I'm not goi...

  • Newbie
  • "Your Spotify Premium subscription will be automatically renewed the 2014-04-27 and charged 99,00 kr every 1 month, unless you cancel your subscription before that time."   Why is ...
  • Peter__
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Hacked Account

Hello, My spotify acount has been hacked and my details have been chnged to the following email address arxodas97@hotmail.com in addition, my date of birth and password wsa changed by the hacker. Can this be looked into urgently please as i am paying...

  • Newbie
  • Hello, My spotify acount has been hacked and my details have been chnged to the following email address   arxodas97@hotmail.com   in addition, my date of birth and password wsa ...
  • Peter__
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

lost premium after software update

My spotify was working absolutely fine this morning, I'm on the 6 month premium package with Vodafone, however since receiving a little message about the shuffle button my account was downgraded to a basic user, the adds are frustrating and I can't e...

  • Casual Listener
  • My spotify was working absolutely fine this morning, I'm on the 6 month premium package with Vodafone, however since receiving a little message about the shuffle button my account was downgraded to a...
  • Tuffty
  • Regular
  • 469 Views
  • 8 replies
  • 0 likes
  • 469 Views
  • 8 replies
  • 0 likes

Wrong Country

My Profile shows that I'm from the USA even though I'm from Germany and doesn't let me change it. I tried to enter my zip code, but if I try it says that I must enter a zip code. I do not have a premium subsciption. (Sreenshot of online profile in Ge...

  • Casual Listener
  • My Profile shows that I'm from the USA even though I'm from Germany and doesn't let me change it. I tried to enter my zip code, but if I try it says that I must enter a zip code. I do not have a pr...
  • SaIvation
  • Casual Listener
  • 277 Views
  • 3 replies
  • 0 likes
  • 277 Views
  • 3 replies
  • 0 likes

Don't add commercials in the radios

Hi, I'm paying for the full service and the biggest reason for that is to avoid commercial (also I like the spotify concept so much I like to pay back for it). Anyway, then I really expect not to get any commercial. Today I was listening to the "Fres...

  • Casual Listener
  • Hi,   I'm paying for the full service and the biggest reason for that is to avoid commercial (also I like the spotify concept so much I like to pay back for it). Anyway, then I really expect...
  • Merik
  • Community Legend
  • 383 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 383 Views
  • 5 replies
  • 0 likes

Getting error message when trying to upgrade to premium HELP

"Sorry, we couldn't process your order. Please review our Payment FAQ for common issues and then try again. Contact our customer support if the problem remains." everytime i try to buy it it gives me this error... i already contacted my bank and have...

  • Newbie
  • "Sorry, we couldn't process your order. Please review our Payment FAQ for common issues and then try again. Contact our customer support if the problem remains." everytime ...
  • kbrooksc
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Upgrading to Premium

I'm trying to upgrade my Spotify to premium. My account is logged in through my user and when It asks me to sign into Facebook before upgrading it redirects me back to the package page every time. Any ideas how I can get through?

  • Newbie
  • I'm trying to upgrade my Spotify to premium. My account is logged in through my user and when It asks me to sign into Facebook before upgrading it redirects me back to the package page ever...
  • shultzy
  • Casual Listener
  • 5957 Views
  • 20 replies
  • 2 likes
  • 5957 Views
  • 20 replies
  • 2 likes

terminate Account

How do I terminate my Spotify account? In my account settings it says that I'm using a free subscription, whereas my creditcard tells me I'm having a spotify premium account. I'm hardly using my account so I want to terminate it. But how to do it?

  • Newbie
  • How do I terminate my Spotify account? In my account settings it says that I'm using a free subscription, whereas my creditcard tells me I'm having a spotify premium account. I'm hardly using my acco...
  • Peter__
  • Community Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • Account
  • 540 Views
  • 1 replies
  • 0 likes

Lost playlists but no Spotify account?

I lost my playlists and such. When I searched around here I found a lot of solutions but they all involve a Spotify username. I have always used my Facebook to log in. I did by accident link my Facebook to a second account. I disconnected it immediat...

  • Visitor
  • I lost my playlists and such. When I searched around here I found a lot of solutions but they all involve a Spotify username. I have always used my Facebook to log in. I did by accident link my Faceb...
  • StefanoBrunesci
  • Music Fan
  • 526 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Other
  • 526 Views
  • 8 replies
  • 0 likes

shut down account?

how do I shut down my accout and start a new one? and when I do, do i use the same email?

  • Music Fan
  • how do I shut down my accout and start a new one? and when I do, do i use the same email?
  • Merik
  • Community Legend
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes

Paying double subscription Premium

HI, signed up for Premium and payed via CC, but when trying the first time there was an error. Tried again to pay and now I'm paying 2 times the amount per month. Please advice on how to fix this. thnx. R.

  • Visitor
  • HI,   signed up for Premium and payed via CC, but when trying the first time there was an error. Tried again to pay and now I'm paying 2 times the amount per month. Please advice on how to...
  • Peter__
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 219 Views
  • 1 replies
  • 0 likes

Student Discount - Names Don't Match?

Hello Spotify community, I have a small predicament with signing up for the Spotify student discount. I am already a Premium user and recently learned of the discount so of course I wanted to pursue it. However, my first and last name on my Spotify a...

  • Casual Listener
  • Hello Spotify community,   I have a small predicament with signing up for the Spotify student discount. I am already a Premium user and recently learned of the discount so of course I wanted...
  • Peter__
  • Community Legend
  • 1568 Views
  • 3 replies
  • 0 likes
  • 1568 Views
  • 3 replies
  • 0 likes

Solved!! -

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  • Newbie
  • -
  • Greg
  • Roadie
  • 2132 Views
  • 11 replies
  • 0 likes
  • Account
  • 2132 Views
  • 11 replies
  • 0 likes

Announcements - Bell Icon

How do I stop receving announcements that are under the "Bell" icon?

  • Regular
  • How do I stop receving announcements that are under the "Bell" icon?
  • Peter__
  • Community Legend
  • 684 Views
  • 1 replies
  • 0 likes
  • Premium
  • 684 Views
  • 1 replies
  • 0 likes