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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
85108 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662638 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744943 Views
18 replies
29 likes
Tried logging in and out several times with both fb and email+password, and it looks like to totally different accounts with different playlist (my former ones).
Tried logging in and out several times with both fb and email+password, and it looks like to totally different accounts with different playlist (my former ones).
Community Legend
280 Views
2 replies
0 likes
The system won't allow me to purchase a new sucscription simply because I have traveled?
The system won't allow me to purchase a new sucscription simply because I have traveled?
Community Legend
573 Views
1 replies
0 likes
on my account page , desktop app and mobile app im seen as free user. I checked my bank account , i got recipe from spotify in my email but im still on free
on my account page , desktop app and mobile app im seen as free user. I checked my bank account , i got recipe from spotify in my email but im still on free
Newbie
294 Views
2 replies
0 likes
Hi! I've downloaded spotify premium but my account is still exactly the same I.e. I can't listen to downloaded music offline, & it says no where that it's premium?
Hi! I've downloaded spotify premium but my account is still exactly the same I.e. I can't listen to downloaded music offline, & it says no where that it's premium?
Community Legend
419 Views
3 replies
0 likes
Can I get a reset please.. thanks<br>
Can I get a reset please.. thanks&lt;br&gt;
Roadie
188 Views
1 replies
0 likes
I have a paid Spotify account. I've installed Spotify on my laptop, desktop and now also iPad. On my Laptop, Desktop it plays normally, but on the iPad it however still plays ads in between the songs. Why? Is there a maximum of devices you can use it...
I have a paid Spotify account. I've installed Spotify on my laptop, desktop and now also iPad. On my Laptop, Desktop it plays normally, but on the iPad it however still plays ads in between the songs...
Community Legend
3033 Views
3 replies
0 likes
Hey all, i bought 3 days ago a 10€ Spotify Card and used it to get 1 Month Premium. Now, 3 days later, my account suddenly changed into Free How can i get Premium back? Thanks for every help, Ztirom
Hey all, i bought 3 days ago a 10€ Spotify Card and used it to get 1 Month Premium. Now, 3 days later, my account suddenly changed into Free 😞 How can i get Premium back? Thanks for every he...
Community Legend
6513 Views
17 replies
0 likes
i downloaded the app in germany, and it is working perfectly. will it still work when i go back to brazil? can i buy the premium membership here, and continue to use and pay from brazil? cai i pay it with a brazilian credit card? thanks so much for y...
i downloaded the app in germany, and it is working perfectly. will it still work when i go back to brazil? can i buy the premium membership here, and continue to use and pay from brazil? cai i pay it...
Community Legend
465 Views
1 replies
0 likes
Can't enter complete card number when trying to pay Premium with VISA. The last digit is not accepted in the card number box but is placed in the expiration month box instead. My country is Sweden, just as the card. These thing should NOT happen!
Can't enter complete card number when trying to pay Premium with VISA. The last digit is not accepted in the card number box but is placed in the expiration month box instead. My country is Sweden, j...
Regular
1071 Views
4 replies
0 likes
Hello can someone help me? I tried to change my country to my location but my option is grayed out, and i can't really use Spotify at all. So is there a solution or should i just delete the program and never use it again.
Hello can someone help me? I tried to change my country to my location but my option is grayed out, and i can't really use Spotify at all. So is there a solution or should i just delete the program a...
Casual Listener
993 Views
10 replies
0 likes
Hi, i try few months ago spotify premium for free, i try for one day and i dont like it, i cancel it by the steps on the website and dont use since that, i thought it was done. But now you charged 6e for that but i CANCEL IT. How can i get refund and...
Hi, i try few months ago spotify premium for free, i try for one day and i dont like it, i cancel it by the steps on the website and dont use since that, i thought it was done. But now you charged ...
Community Legend
1177 Views
4 replies
0 likes
so i recently purchased and activated a Walmart money card, which is a disposable Mastercard, and tried to purchase Premium but i keep getting errors saying: Payment failed Sorry, we couldn't process your order. Please review our Payment FAQ for comm...
so i recently purchased and activated a Walmart money card, which is a disposable Mastercard, and tried to purchase Premium but i keep getting errors saying: Payment failed Sorry, we couldn't pro...
Spotify
859 Views
1 replies
0 likes
I've reset my password a few times now and when I login it says password or I'd is incorrect. This is on my phone and iPad app. When I try using the internet I can login??? Anyone else have this problem??? Help.
I've reset my password a few times now and when I login it says password or I'd is incorrect. This is on my phone and iPad app. When I try using the internet I can login??? Anyone else have this prob...
Community Legend
788 Views
2 replies
0 likes
I've had my spotify premium since June. I use it on both my phone and my iPad. Today I noticed it's not working on my phone....but it works perfectly on my iPad. I tried logging out and in again but it still says I have to buy premium if i want to li...
I've had my spotify premium since June. I use it on both my phone and my iPad. Today I noticed it's not working on my phone....but it works perfectly on my iPad. I tried logging out and in again but ...
Community Legend
431 Views
1 replies
0 likes
Device: iPhone 5Invoice no. 318764734014Could anyone help me for this if the problem can't fix by today I'm gonna cancel the account and try to report to consumer council
Device: iPhone 5 Invoice no. 318764734014 Could anyone help me for this if the problem can't fix by today I'm gonna cancel the account and try to report to consumer council
Community Legend
219 Views
1 replies
0 likes
Hey guys, I'm trying to pay for spotify premium in Peru with a card from the same country but it keeps telling me to pay with a card from my country. I tried changing my country but it stays in USA even after multiple tries, can someone help me? I've...
Hey guys, I'm trying to pay for spotify premium in Peru with a card from the same country but it keeps telling me to pay with a card from my country. I tried changing my country but it stays in USA e...
Community Legend
192 Views
1 replies
0 likes
I've upgraded to premium ... Tried logging out deleting and reinstalling
and still saying that I don't have premium.....
My receipt number is
318884961018
I've upgraded to premium ... Tried logging out deleting and reinstalling and still saying that I don't have premium..... <br>My receipt number is 318884961018<br>
Roadie
298 Views
3 replies
0 likes
I paid for Premium today, but I'm still hearing commercials and I still have the "Upgrade" icon near the top right of the application. I have proof that I paid for Premium, see Order ID and Date below. How do I get Premium to work? Order IDDatePrice ...
I paid for Premium today, but I'm still hearing commercials and I still have the "Upgrade" icon near the top right of the application. I have proof that I paid for Premium, see Order ID and Date belo...
Newbie
476 Views
3 replies
0 likes
I've been a premium user for about a year now and I paid thru my AT&T phone bill autopay and about a month ago I got a text from Boku saying it had been cancelled without any explanation, please help???
I've been a premium user for about a year now and I paid thru my AT&T phone bill autopay and about a month ago I got a text from Boku saying it had been cancelled without any explanation, ple...
Spotify
1530 Views
1 replies
0 likes
I changed my FB password & was logged out from Spotify. When I logged in again my premium and all playslists were gone. Now I'm new on Spotify as a free user. My original Spotify username was szmagalska. I can't logg into it. I've tried all tips on t...
I changed my FB password & was logged out from Spotify. When I logged in again my premium and all playslists were gone. Now I'm new on Spotify as a free user. My original Spotify...
Community Legend
881 Views
12 replies
0 likes
