Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4438 Views
0 replies
9 likes
Security

4438 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
463476 Views
974 replies
110 likes
Account

463476 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205106 Views
119 replies
117 likes
Account

1205106 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112902 Views
72 replies
12 likes
Account
Login
Premium

112902 Views
72 replies
12 likes

Spotify pulled a bait and switch on me with a gift care!

My daughter is a Premium subscriber with the student discount. I bought her a $60 gift card for her birthday and when she applied it to her account, it said it was worth 6 months. After the fact I was told that they only honor that for $30 when you h...

eag333
Casual Listener
My daughter is a Premium subscriber with the student discount. I bought her a $60 gift card for her birthday and when she applied it to her account, it said it was worth 6 months. After the fact I wa...
2014-04-09 11:54:40 PM
2014-04-18 7:39:42 PM
Peter__
Community Legend
369 Views
5 replies
0 likes

369 Views
5 replies
0 likes

Why am I being charged

I have been charged twice to my Paypal account in the past two months. My daughter signed up for the free trial in December of 2012, and have never been charged until now. I DO NOT authorize these charges, and do not have her log in information to ch...

Trinity1979
Newbie
I have been charged twice to my Paypal account in the past two months. My daughter signed up for the free trial in December of 2012, and have never been charged until now. I DO NOT authorize these ch...
2014-04-15 1:43:17 AM
2014-04-18 7:36:09 PM
Peter__
Community Legend
377 Views
3 replies
0 likes

377 Views
3 replies
0 likes

Lost all my playlists after changing my Facebook password

Hello! I just changed my facebook password and when i logged back into spotify, all my playlists were gone. What the hell am i supposed to do?

Revilor91
Newbie
Hello! I just changed my facebook password and when i logged back into spotify, all my playlists were gone. What the hell am i supposed to do?
2014-04-15 7:14:18 PM
2014-04-18 7:33:33 PM
Peter__
Community Legend
302 Views
3 replies
0 likes
Account
Login

302 Views
3 replies
0 likes

No reaction from the customer support

I used several contact forms as well as several replies on the no-reply adress and got no reaction from the customer service or anybody else from spotify. I am so sick of this, what more can I do? Theres no phone number or anything else. Spotify prov...

user-removed
Visitor
I used several contact forms as well as several replies on the no-reply adress and got no reaction from the customer service or anybody else from spotify. I am so sick of this, what more can I do?&nb...
2014-04-16 4:32:27 PM
2014-04-18 7:28:22 PM
Peter__
Community Legend
306 Views
4 replies
1 likes
Account

306 Views
4 replies
1 likes

Facebook Account Deleted (and I'm still paying a sub!)

Hi there, the facebook account I recently had connected to my Spotify was deleted for being fake. I understand this, and I don't mind the fact my FB account is gone.But the problem lies within the ability to log into Spotify to cancel the Premium pay...

Moreldi
Casual Listener
Hi there, the facebook account I recently had connected to my Spotify was deleted for being fake. I understand this, and I don't mind the fact my FB account is gone. But the problem lies within th...
2014-04-17 3:00:09 AM
2014-04-18 7:26:46 PM
Peter__
Community Legend
380 Views
3 replies
0 likes
Account
Login
Premium
Subscription

380 Views
3 replies
0 likes

Premium customer and I still have adverts!

Hi, A month ago I tried the free trial to Premium and then following the expiry I decided to go to Premium, however I am still getting adverts!!! How can I solve this problem? I though that this would be an autmatic process via the app but it doesn't...

adeluca73
Newbie
Hi, A month ago I tried the free trial to Premium and then following the expiry I decided to go to Premium, however I am still getting adverts!!! How can I solve this problem? I...
2014-04-17 3:42:56 PM
2014-04-18 7:22:13 PM
Peter__
Community Legend
246 Views
3 replies
0 likes

246 Views
3 replies
0 likes

juanicio

Buenos días, tengo con movistar (compañia de telefono que oferta premium a mitad de precio, por ser cliente), desde hace varios meses la cuenta premium, pero hace tres días, me pasó a la cuenta normal, y en movistar siguo estando dado de alta. ¿Podrí...

juanicio
Newbie
Buenos días, tengo con movistar (compañia de telefono que oferta premium a mitad de precio, por ser cliente), desde hace varios meses la cuenta premium, pero hace tres días, me pasó a la cuenta norma...
2014-04-07 9:35:33 AM
2014-04-18 7:19:04 PM
Peter__
Community Legend
161 Views
1 replies
0 likes

161 Views
1 replies
0 likes

My photo from a Facebook not show

Why my Photo from Facebook not showing in my PC, ipad, and iPhone spotify account

Alanmercado
Newbie
Why my Photo from Facebook not showing in my PC, ipad, and iPhone spotify account
2014-02-17 6:12:17 AM
2014-04-18 7:13:35 PM
Peter__
Community Legend
274 Views
4 replies
0 likes

274 Views
4 replies
0 likes

Solved!! Account Not Upgrading to Premium

Hey, Dan here. i just entered my gift card code into the redeem section of spotify to get one month of premium service. i then recieved the email reciept and order ID from this event. but on my overview in my account it says i am still only a free us...

dangensel18
Casual Listener
Hey, Dan here. i just entered my gift card code into the redeem section of spotify to get one month of premium service. i then recieved the email reciept and order ID from this event. but on my overv...
2013-11-25 4:01:03 AM
2014-04-18 7:09:03 PM
Peter__
Community Legend
2070 Views
10 replies
1 likes
Account
Premium
Subscription

2070 Views
10 replies
1 likes

Is this email from Spotify or a fake?

Are you ready to go Premium lickmystache? The good news is, you can get 30 days FREE Spotify Premium Only on Premium: ✔ On-demand music with no ads ✔ Better sound quality ✔ Download music ✔ Unlimited skips Go Premium now Have any questions? We're her...

LickMyStache
Regular
Are you ready to go Pre...
2014-04-18 6:31:21 PM
2014-04-18 7:05:24 PM
Peter__
Community Legend
1642 Views
1 replies
0 likes

1642 Views
1 replies
0 likes

Solved!! Vouchers

Hello, I live in Germany and I'd like to give a Spoitfy voucher as a present to someone. The person who is going to get the voucher does already have an ongoing premium account and pays via paypal monthly (at least I think that). Now I'd like to know...

Hannybaby
Casual Listener
Hello, I live in Germany and I'd like to give a Spoitfy voucher as a present to someone. The person who is going to get the voucher does already have an ongoing premium account and pays vi...
2014-04-17 12:49:59 AM
2014-04-18 6:43:47 PM
Hannybaby
Casual Listener
534 Views
3 replies
0 likes
Account

534 Views
3 replies
0 likes

Solved!! Premium Account Hacked!

A stranger has access to and is using my acount. This unknown fraudelent user is creating and deleting playlists. Please FIX THIS. I need help.

lkr02
Regular
A stranger has access to and is using my acount. This unknown fraudelent user is creating and deleting playlists. Please FIX THIS. I need help.
2014-04-07 11:39:23 PM
2014-04-18 5:47:50 PM
djguitardan
Casual Listener
440 Views
4 replies
0 likes
Account
Security

440 Views
4 replies
0 likes

Solved!! Spotify Premium from KPN on the wrong account

Hi, From KPN Fibreglass my parents received an activation code for Spotify Premium. Now they have created a new account and activated it with the code, but they are barely using Spotify. Yet I own a Facebook-linked account with saved playlists and fa...

JordyJanssen95
Casual Listener
Hi, From KPN Fibreglass my parents received an activation code for Spotify Premium. Now they have created a new account and activated it with the code, but they are barely using Spotify. Yet I own a ...
2014-04-17 11:36:57 PM
2014-04-18 2:54:53 PM
JordyJanssen
Casual Listener
673 Views
6 replies
0 likes
Account
Premium

673 Views
6 replies
0 likes

My spotify account suddenly deleted?

I used to have a Spotify account that was connected to my Facebook, but I stopped using Spotify for a couple of months. I tried to log back in yesterday but it says that my Spotify account no longer exists, and instead logs me in to a completely new ...

sgotfried
Newbie
I used to have a Spotify account that was connected to my Facebook, but I stopped using Spotify for a couple of months. I tried to log back in yesterday but it says that my Spotify account no longer ...
2014-04-18 5:31:39 AM
2014-04-18 2:24:13 PM
user-removed
Not applicable
742 Views
3 replies
0 likes

742 Views
3 replies
0 likes

Change Facebook Password - Lost account and playlists

I changed my facebook password and not all my playlists are gone and so is premium membership - I have uninstalled, changed password and tried to log in everyway.

user-removed
Visitor
I changed my facebook password and not all my playlists are gone and so is premium membership - I have uninstalled, changed password and tried to log in everyway.
2014-04-14 12:06:30 AM
2014-04-18 11:13:41 AM
Joe
Community Legend
556 Views
10 replies
0 likes

556 Views
10 replies
0 likes

Premium billing

I used the mobile premium billing before, but when I went to do it again, it said AT&T is t available? Why is this? Can you please bring it back?

xxbrendanbxx
Newbie
I used the mobile premium billing before, but when I went to do it again, it said AT&T is t available? Why is this? Can you please bring it back?
2014-04-18 5:38:01 AM
2014-04-18 11:10:58 AM
Joe
Community Legend
274 Views
1 replies
0 likes

274 Views
1 replies
0 likes

Spotify Premium

How does one, on a iPhone 4, access ones Spotify Premium account so as to download music to be listened to offline? Want to listen but don't want to use up my monthly data plan for my iPhone. HELP please!

Biscuitivy535
Newbie
How does one, on a iPhone 4, access ones Spotify Premium account so as to download music to be listened to offline? Want to listen but don't want to use up my monthly data plan for my iPhone. HELP pl...
2014-04-17 11:48:16 PM
2014-04-17 11:57:33 PM
Joe
Community Legend
157 Views
1 replies
0 likes
Subscription

157 Views
1 replies
0 likes

Account location accidently set Switzerland...

Hi, I'm from Turkey. I joined the Spotify for the first time while my browser based proxy Zenmate was on. The virtual location was set for Switzerland. So naturally Spotify thought i'm from Switzerland. I didn't mind it at all in the beginning becaus...

cagancelik
Casual Listener
Hi, I'm from Turkey. I joined the Spotify for the first time while my browser based proxy Zenmate was on. The virtual location was set for Switzerland. So naturally Spotify thought i'm fro...
2014-04-17 10:10:59 PM
2014-04-17 10:35:04 PM
Joe
Community Legend
342 Views
3 replies
0 likes
Account
Free
Premium
Subscription

342 Views
3 replies
0 likes

Solved!! Playlist are gone

My Playists are gone, I recently dicontinued and Premium and changed my Facebook emal, it still lets me log in, but none of my songs are there? Is this a syncing problem? Please help

user-removed
Visitor
My Playists are gone, I recently dicontinued and Premium and changed my Facebook emal, it still lets me log in, but none of my songs are there? Is this a syncing problem? Please help 😞
2014-04-17 5:33:38 PM
2014-04-17 9:59:38 PM
Liam
Community Legend
386 Views
5 replies
0 likes

386 Views
5 replies
0 likes

Problems after moving to another country

Hi together, I have Spotify as a free user for two years now. I started when I studyied abroad in GB. After moving back home, I didn't change the country in my account. Two months ago I went for 6 weeks to the US and subscribed for Spotify Premium to...

gunner_cesc
Newbie
Hi together, I have Spotify as a free user for two years now. I started when I studyied abroad in GB. After moving back home, I didn't change the country in my account. Two months ago I we...
2014-04-17 8:07:40 PM
2014-04-17 8:12:24 PM
Joe
Community Legend
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

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