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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4421 Views
  • 0 replies
  • 9 likes
  • Security
  • 4421 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463387 Views
  • 974 replies
  • 110 likes
  • Account
  • 463387 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205072 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205072 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112888 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112888 Views
  • 72 replies
  • 12 likes

Problems after moving to another country

Hi together, I have Spotify as a free user for two years now. I started when I studyied abroad in GB. After moving back home, I didn't change the country in my account. Two months ago I went for 6 weeks to the US and subscribed for Spotify Premium to...

  • Newbie
  • Hi together,   I have Spotify as a free user for two years now. I started when I studyied abroad in GB. After moving back home, I didn't change the country in my account. Two months ago I we...
  • Joe
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Solved!! premium account with unidays student discount - not updating but i am paying

I upgraded to premium with the unidays 50% discount about 5/6 days ago, money went out of my account on 07.02.14, however my account never updated on my phone or laptop (i previously had spotify premium with no student discount but my card expired in...

  • Casual Listener
  • I upgraded to premium with the unidays 50% discount about 5/6 days ago, money went out of my account on 07.02.14, however my account never updated on my phone or laptop (i previously had spotify prem...
  • Joe
  • Community Legend
  • 1705 Views
  • 13 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1705 Views
  • 13 replies
  • 0 likes

Spotify Used in Public (non-commercial)

I am working with our community to upgrade our park's infrastructure. We would like music throughout the park. Can spotify be used for general public consumption in a non-commercial manner? That is, with the Premium subscription, can I play Spotify t...

  • Casual Listener
  • I am working with our community to upgrade our park's infrastructure.  We would like music throughout the park.  Can spotify be used for general public consumption in a non-commercial m...
  • Joe
  • Community Legend
  • 649 Views
  • 3 replies
  • 0 likes
  • Account
  • 649 Views
  • 3 replies
  • 0 likes

On Unlimited why is there a difference between playing on different devices?

I get that Premium is all about downloading content to play anywhere, but why when I could sit at home listening to Spotify on an Unlimited account fine on a laptop can I not do the same with the mobile without ads and without that stupid enforced sh...

  • Newbie
  • I get that Premium is all about downloading content to play anywhere, but why when I could sit at home listening to Spotify on an Unlimited account fine on a laptop can I not do the same with the mob...
  • Liam
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 254 Views
  • 1 replies
  • 0 likes

Solved!! how do i get to playing my music off of the web page from my account page?

i log in and it goes to my account page and keeps wanting me to download spotify.... i dont want to i just want to listen off the web page and it dont give me the option to go directly there from my account page where i seem to keep going to when i l...

  • Newbie
  • i log in and it goes to my account page and keeps wanting me to download spotify.... i dont want to i just want to listen off the web page and it dont give me the option to go directly there from my ...
  • Liam
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Login
  • 297 Views
  • 1 replies
  • 0 likes

Can't change my email

HiI have an Spotify account with my Yahoo email. Later I connected my Spotify to my Facebook account which has my Gmail as primary email. Now I don't use that Yahoo email anymore, and I want to change my Spotify email to my Gmail. There is NO way I c...

  • Casual Listener
  • Hi I have an Spotify account with my Yahoo email.  Later I connected my Spotify to my Facebook account which has my Gmail as primary email. Now I don't use that Yahoo email anymore, and I w...
  • archgod
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

terrible customer service

I am a loyal premium customer and have been for a year. I had a free account which I decided to upgrade to premium. Yesterday spotify decided to log me out of my account, I then tried to sign with my username and password. It logged me in fine but br...

  • Visitor
  • I am a loyal premium customer and have been for a year. I had a free account which I decided to upgrade to premium. Yesterday spotify decided to log me out of my account, I then tried to sign with my...
  • Joe
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Cancel Virgin Media Spotify and continue but pay Spotify directly

I currently have my spotify with virgin media, im leaving them and want to continue with spotify directly and pay you for the service instead of virgin. please can you advise ive put my credit card no onto the site but it has done nothing .

  • Casual Listener
  • I currently have my spotify with virgin media, im leaving them and want to continue with spotify directly and pay you for the service instead of virgin.  please can you advise ive put my credit ...
  • Joe
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Account deactivation

Hi, I would like to deactivate the Spotify account for temporary and create a new one later. Please adv.

  • Newbie
  • Hi, I would like to deactivate the Spotify account for temporary and create a new one later. Please adv. 
  • Joe
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Afsluiten kpn aanbieding

Geachte l.s. Ik was gebeld door de kpn om 6 maanden gratis spotify te gebruiken. De meedewerker van de kpn heeft gezegd dat er niets zou veranderen. Dit is onjuiste informatie die de kpn heeft gegeven omdat er reclame word gemaakt door de kpn tussen ...

  • Newbie
  • Geachte l.s.   Ik was gebeld door de kpn om 6 maanden gratis spotify te gebruiken. De meedewerker van de kpn heeft gezegd dat er niets zou veranderen. Dit is onjuiste informatie die de kpn h...
  • Joe
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
  • 251 Views
  • 1 replies
  • 0 likes

Spotify offers premium cheaper for students!

I did not know I could pay half price for premium using my student email. How do I switch this? I have changed my accounts email to my student email and the billing remains the same.

  • Newbie
  • I did not know I could pay half price for premium using my student email. How do I switch this? I have changed my accounts email to my student email and the billing remains the same.
  • kbrooksc
  • Community Legend
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

Is there a way to transfer my songs to my dad's account?

Hello! So I recently made a spotify account and got tons of new songs, but I can't stand the shuffle feature! My parents don't want to pay for my account so my dad said I can just use his. The thing is, it would take a long time to find all the songs...

  • Newbie
  • Hello! So I recently made a spotify account and got tons of new songs, but I can't stand the shuffle feature! My parents don't want to pay for my account so my dad said I can just use his. The t...
  • blake
  • Community Legend
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Annual subscription with Student Discount is it possible?

Subject says it all, I have a student discount and I really need a yearly membership so when I am away from WiFi for months at a time i can still listen to my downloaded music. I can't buy a 1yr gift card because then my discount won't apply. Pleasee...

  • Casual Listener
  • Subject says it all, I have a student discount and I really need a yearly membership so when I am away from WiFi for months at a time i can still listen to my downloaded music. I can't buy a 1yr gift...
  • Joe
  • Community Legend
  • 1035 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 1035 Views
  • 3 replies
  • 0 likes

The preference memory **bleep**ing it up

Hey there, I'm a big fan of the radio function in spotify and use it all the time. The radio remembers your preferences and gives you music accordingly. The problem is I like many different genres of music, and the memory of the program is such that ...

  • Casual Listener
  • Hey there,   I'm a big fan of the radio function in spotify and use it all the time. The radio remembers your preferences and gives you music accordingly. The problem is I like many differen...
  • Joe
  • Community Legend
  • 398 Views
  • 7 replies
  • 0 likes
  • Account
    Other
    Premium
    Unlimited
  • 398 Views
  • 7 replies
  • 0 likes

Can't Change my country settings

Hi, good morning everybody I live in Brazil, and I've received an invitation to test Spotify, but I can't change my country settings, because Brazil is not listed in the countries page Spotify provides. I've sent contact forms to the support team, bu...

  • Casual Listener
  • Hi, good morning everybody   I live in Brazil, and I've received an invitation to test Spotify, but I can't change my country settings, because Brazil is not listed in the countries page Spo...
  • Joe
  • Community Legend
  • 450 Views
  • 5 replies
  • 0 likes
  • 450 Views
  • 5 replies
  • 0 likes

Solved!! premium disappeared

My premium account disappeared three days ago. Logged out, disconnected from facebook, no help. Playlists are ok. help needed asap, or do I need to create new account. If so, ho to get money back for this month payment?

  • Regular
  • My premium account disappeared three days ago. Logged out, disconnected from facebook, no help. Playlists are ok. help needed asap, or do I need to create new account. If so, ho to get money back for...
  • Joe
  • Community Legend
  • 3145 Views
  • 19 replies
  • 0 likes
  • 3145 Views
  • 19 replies
  • 0 likes

How to find friends on spotify that are synced with facebook while my account is not?

So I want to deactivate my facebook and keep my spotify account, but I know I can't do that. So I made a separate spotify account to start over. I want to add friends that I had on facebook connected to my spotify, but I can't find them by e-mail or ...

  • Casual Listener
  • So I want to deactivate my facebook and keep my spotify account, but I know I can't do that. So I made a separate spotify account to start over. I want to add friends that I had on facebook connected...
  • Joe
  • Community Legend
  • 852 Views
  • 1 replies
  • 0 likes
  • Other
  • 852 Views
  • 1 replies
  • 0 likes

My account has been hacked

To whom it may concern, My premium Spotify account was hacked either on 04/14/14 or 04/15/14. All of my playlists were deleted as well. I spent over an hour trying to login with what I know were absolutely correct login details. Somehow, even though ...

  • Casual Listener
  • To whom it may concern,   My premium Spotify account was hacked either on 04/14/14 or 04/15/14.  All of my playlists were deleted as well.  I spent over an hour trying to login wit...
  • Joe
  • Community Legend
  • 352 Views
  • 6 replies
  • 0 likes
  • 352 Views
  • 6 replies
  • 0 likes

Log out

I need to log everyone out of my account!

  • Newbie
  • I need to log everyone out of my account!
  • Joe
  • Community Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 415 Views
  • 1 replies
  • 0 likes

I let my friend use my account for a party, but now they wont sign off.

Can someone assist me in signing off all devices please. I changed my password on Facebook, thinking it will help. But it didn't sign me off on spotify. Please help, with the new 3 devices on a account rule. Thanks for your time .

  • Newbie
  • Can someone assist me in signing off all devices please. I changed my password on Facebook, thinking it will help. But it didn't sign me off on spotify. Please help, with the new 3 devices on a accou...
  • Joe
  • Community Legend
  • 723 Views
  • 2 replies
  • 0 likes
  • Account
  • 723 Views
  • 2 replies
  • 0 likes