Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I've just got a new phone and now my spotify is not working. I can log in, but when I search for songs it won't play that song, it will come up with options to Add to playlist, Star, Add to queue or share. I can play the radio but not the songs I or ...
I noticed this link in the footer of Spotify.com: http://info.evidon.com/pub_info/1120?v=1 This makes me think that Spotify is tracking my listening habits and selling them to advertisers. As a paying customer I would like the ability to opt out of A...
Case Number 00728203 This morning I found my account is disabled and I have to make a new account to post this thread... I didn't make a chargeback for my payment, why is my account disabled because of that? Please check my account. account name: yuu...
Ive helped a friend making an account, then i would sync it with facebook, but it was on mine account.... So i cant log in to my spotify account, because then it go straight on his.. Ive used that account since about 2012 so i have many playlists i d...
HELP! I recently updated Spotify and I've Lost EVERYTHING. I removed Spotify from my facebook for a while but returned it! I have NOTHING now! I'm beyond frustrated and lost a LOT of stuff! Playlists, Followers, and my Inbox which I was using to comm...
Hello last month I subscription too spotify and now a have spotify premium again. Why? I whant my money back!!// Jennica Berntsson@msn.com
So, I had an old account on here, associated with the email admin@forgesoft.org . And I lost my password to that premium, spotify account. I also lost access to the admin@forgesoft.org email, so I could not recover the forgotten password or security ...
Spotify charged my payment method twice and i don't even want premium, how do i get a refund for my mistake? I barely clicked anything and it auto charged me twice. This is ridiculous.
Is there a way to listen music with spotify at the same moment with computer and mobile, using the same account? I have premium, but it doesn't allow it..
So yesterday I tried to use Spotify, and my username and password weren't recognized. I hadn't logged out (I always stay logged in), but my info kept getting rejected. This suddenly happened on all of my devices (iPhone, etc) yesterday. I tried to re...
Hello guys, so here is the thing. Some days ago I just got the adv after every 2. song. So I was looking around in the internet and just found out, that Unlimited does not exist anymore, but that ppl who ahd Unlimited would still have Unlimitded - if...
I just changed banks and thus credit cards. I got a notification from Spotify that the withdrawal for my subscription failed.I pressed the link in the mail to update my card details. Unfortunately I came to a mobile version which only allows 13 digit...
I my office we had uninvited guests (breakin), and one of them left a little trace after himself. He logged in on Spotify on our computor. This is many weeks ago, and we haven´t logged him out. Is there anywhere you can see what date he logged in?? H...
I just went to use my Spotify, and all of my playlists are there... but all of the songs that I don't have saved locally (that is, saved as an MP3 on my hard drive) disappeared! Clearly, not the whole thing got deleted, but 99% of it is gone. Could s...
I have spotify premium and it's not showing that I have it on my app every time I try to listen to a song it's says get premium I was just wandering what the issue was.
Why is there two payments of 12.99 come out of my account one day after the next? Please sort it not happy
I've been using Spotify with my NUS discount for a while... I've just seen that last month I was charged £9.99 instead of £4.99 (at that point my discount card was still valid) and I had already extended my NUS extra card to be covered until 2015. No...
Hello there!I recently got the free Spotify app, automatically starting the 48 Hour trial. I got out of class and realized that it was about an hour over the end of the trial. I hastily deleted the app, and now I am freaking out a bit. Will I be auto...
Trying to use my nus card for the 4.99 unlimited offer but says I have already card reigstered - this is a replacement card for the original that was lost. Thanks