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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80355 Views

9 replies

2 likes

Account
Login
  • 80355 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653696 Views

13 replies

4 likes

Account
  • 653696 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734102 Views

18 replies

29 likes

  • 734102 Views
  • 18 replies
  • 29 likes

Ayuda! No puedo acceder a mi cuenta premium

Tengo mis listas en spotify premium y cuando entro con mi antigua contraseña de facebook entra automaticamente a una cuenta free donde no hay ninguna lista. Si intento acceder desde dentro me dice q la contraseña no es correcta. Porfavor como puedo r...

Newbie

Tengo mis listas en spotify premium y cuando entro con mi antigua contraseña de facebook entra automaticamente a una cuenta free donde no hay ninguna lista. Si intento acceder desde dentro me di...

Jmanuel291089

Newbie

2791 Views

3 replies

0 likes

  • 2791 Views
  • 3 replies
  • 0 likes

redeem 12 month gift card. says code used.

Second subscription. Gave myself a card because of family killing my offline cache. Tried to activate my card in Canada on vacation. Didn't work because of location. Now back in UK and code says it's already been used. Checked My Subscription page an...

Newbie

Second subscription. Gave myself a card because of family killing my offline cache. Tried to activate my card in Canada on vacation. Didn't work because of location. Now back in UK and code says it'...

Joe

Community Legend

288 Views

1 replies

0 likes

Subscription
  • 288 Views
  • 1 replies
  • 0 likes

I have changed my e-mail

Hey. I have changed my e-mail address and need to change that and password on my spotify account. Can you help me? I want spotify premium again, now I have only the free one.

Casual Listener

Hey. I have changed my e-mail address and need to change that and password on my spotify account. Can you help me? I want spotify premium again, now I have only the free one.

Peter__

Community Legend

285 Views

2 replies

0 likes

  • 285 Views
  • 2 replies
  • 0 likes

Changing Payment Method Not Working

I needed to change the form of payment for my account but it will not allow me to update my payment information on the website. Whenever I type in the information, I receive an error message:

Visitor

I needed to change the form of payment for my account but it will not allow me to update my payment information on the website. Whenever I type in the information, I receive an error message:  

Peter__

Community Legend

611 Views

8 replies

0 likes

Subscription
  • 611 Views
  • 8 replies
  • 0 likes

Someone using my account elsewhere

I cannot use spotify as apparently my account is being used elsewhere although I haven't given my details to anyone. Please could someone give me advice as to how to deal with this?

Casual Listener

I cannot use spotify as apparently my account is being used elsewhere although I haven't given my details to anyone. Please could someone give me advice as to how to deal with this?

Joe

Community Legend

374 Views

2 replies

0 likes

Login
  • 374 Views
  • 2 replies
  • 0 likes

Free trial from unlimited to premium, is converting back possible?

Hi, I'm thinking about trailing the premium version of Spotify. I currently have an unlimited account. If i didn't use the premium account like i thought i would, and want to convert back to unlimited, is this possible? Looking of the main page there...

Music Fan

Hi,   I'm thinking about trailing the premium version of Spotify. I currently have an unlimited account. If i didn't use the premium account like i thought i would, and want to convert back ...

Peter__

Community Legend

371 Views

1 replies

0 likes

Account
Premium
Unlimited
  • 371 Views
  • 1 replies
  • 0 likes

log out

my Spotify account is in use somewhere that I am not aware of. please log all devices off of my account. My account name is padre_houston

Newbie

my Spotify account is in use somewhere that I am not aware of. please log all devices off of my account. My account name is padre_houston

Joe

Community Legend

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Solved!! Premium subscription gone?!

Hello! Every month I get myself a Spotify gift card to hold track on my economy . Last Tuesday (21.01.14) I bought a new gift card and redeemed it. I received a receipt on my mail and everything looked normal. Yesterday when I was playing music on my...

Regular

Hello!   Every month I get myself a Spotify gift card to hold track on my economy .    Last Tuesday (21.01.14) I bought a new gift card and redeemed it. I received a receipt on...

Joe

Community Legend

567 Views

5 replies

0 likes

Free
Premium
Subscription
  • 567 Views
  • 5 replies
  • 0 likes

Solved!! Premium account hacked

So this guy, guessing from USA, has hacked my account. He changed the spotify password and the email that is linked to the account. I've managed to gain access to my account through Facebook and deleted my payment and cancelled my subscription just i...

Casual Listener

So this guy, guessing from USA, has hacked my account. He changed the spotify password and the email that is linked to the account. I've managed to gain access to my account through Facebook and dele...

Peter__

Community Legend

1294 Views

12 replies

0 likes

Account
Premium
Security
  • 1294 Views
  • 12 replies
  • 0 likes

Cancel subscription

My husband want to cancel his subscription. He has forgotten both his username and password and can not get access to his account. His name is Even Østgulen and he has the same address as me. Please contact us on mail with answer. @forsvarsbygg.no @s...

Newbie

My husband want to cancel his subscription. He has forgotten both his username and password and can not get access to his account. His name is Even Østgulen and he has the same address as me. Pleas...

Peter__

Community Legend

260 Views

1 replies

0 likes

Account
  • 260 Views
  • 1 replies
  • 0 likes

Solved!! Can't redeem code

So for over a year a could pay premium with paypal, until the exact same thing, like here: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Payment-problems-with-PayPal-suddenly-a-credit-card-is-required/m-p/669260#M87263 happened to m...

Casual Listener

So for over a year a could pay premium with paypal, until the exact same thing, like here:    http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Payment-problems-with-PayPa...

user-removed

Not applicable

1269 Views

4 replies

0 likes

Account
Other
Premium
Subscription
  • 1269 Views
  • 4 replies
  • 0 likes

Payment problems with PayPal: suddenly a credit card is required

Hi, I've been an Unlimited subscriber for a while and have always paid the monthly fee automatically via my PayPal account, which is linked directly to my bank account. Due to European policy changes my PayPal account became temporarily unlinked from...

Regular

Hi,   I've been an Unlimited subscriber for a while and have always paid the monthly fee automatically via my PayPal account, which is linked directly to my bank account. Due to European pol...

Peter__

Community Legend

1892 Views

7 replies

1 likes

  • 1892 Views
  • 7 replies
  • 1 likes

Solved!! Double accounts?

I get these announcements by mail, so I logged into my account to change the alerts settings. Then when trying to save the new settings I get an error message that my e-mail address is used by another account as well... So I cannot change any setting...

Newbie

I get these announcements by mail, so I logged into my account to change the alerts settings. Then when trying to save the new settings I get an error message that my e-mail address is used by anothe...

user-removed

Not applicable

479 Views

2 replies

0 likes

Account
  • 479 Views
  • 2 replies
  • 0 likes

Solved!! Payment problems

Hello! I have been listening to premium for years, but now when my visa expired i got a maestro instead, and why isnt it possible to pay with that?My mastercard wont work either becasue its issued in another country.... So no automatic payments no mo...

Casual Listener

Hello! I have been listening to premium for years, but now when my visa expired i got a maestro instead, and why isnt it possible to pay with that? My mastercard wont work either becasue its issued ...

Peter__

Community Legend

472 Views

3 replies

0 likes

  • 472 Views
  • 3 replies
  • 0 likes

Weplayer won't stay logged in

I'm using the webplayer with a Spotify username (not with a Facebook account), and everytime I open it, it asks me for the login data (username, password), and I can't figure out how to make it remember my data, or better, keep me logged in. I use Ch...

Casual Listener

I'm using the webplayer with a Spotify username (not with a Facebook account), and everytime I open it, it asks me for the login data (username, password), and I can't figure out how to make it remem...

Peter__

Community Legend

2809 Views

5 replies

0 likes

Account
Login
  • 2809 Views
  • 5 replies
  • 0 likes

I've signed up for unlimited

That should as free on your mobile devices, right? I keep getting ads even though I logged in and out, rebooted phone, deleted app and reinstalled, and logged on to my computer...What should I do? If mobile is not ad free then I want to cancel!

Visitor

That should as free on your mobile devices, right? I keep getting ads even though I logged in and out, rebooted phone, deleted app and reinstalled, and logged on to my computer... What should I do...

Joe

Community Legend

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

how do you change your username?

I have only just subscribed to spotify but my username is wrong. How do I change it?

Visitor

I have only just subscribed to spotify but my username is wrong. How do I change it?

Adam

Roadie

612 Views

5 replies

0 likes

  • 612 Views
  • 5 replies
  • 0 likes

I brought a gift card but ended up losing it?

I got a gift card for Christmas but I ended up losing it. I found the receipt and got the 16 digit number and a 12 digit number but neither of them seem to do the trick. Is there any way I can use these numbers to get the one number looked up that I ...

Newbie

I got a gift card for Christmas but I ended up losing it. I found the receipt and got the 16 digit number and a 12 digit number but neither of them seem to do the trick. Is there any way I can use th...

Joe

Community Legend

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

No offline files

I have no offline files anymore on any devices? Is there a fault? Annoying... I'm paying for this service

Casual Listener

I have no offline files anymore on any devices? Is there a fault? Annoying... I'm paying for this service

Peter__

Community Legend

483 Views

6 replies

0 likes

Premium
  • 483 Views
  • 6 replies
  • 0 likes

Only letting me use shuffle play with 6 skips and I have an account I pay every month

I pay for spotify every month and just recently it's only letting me do shuffle play and allowing me 6 skips I made sure to log out and log back in! Help!!!

Casual Listener

I pay for spotify every month and just recently it's only letting me do shuffle play and allowing me 6 skips I made sure to log out and log back in! Help!!!

Joe

Community Legend

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes