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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 351172 Views
  • 901 replies
  • 105 likes
  • Account
  • 351172 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1151990 Views
  • 119 replies
  • 110 likes
  • Account
  • 1151990 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88185 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88185 Views
  • 68 replies
  • 10 likes

Log out of all devices

Hi I have used my account on other friends devices and I can't play music because someone else is always using my account, can you sign my account out on all devices?

  • Newbie
  • Hi I have used my account on other friends devices and I can't play music because someone else is always using my account, can you sign my account out on all devices?
  • Peter__
  • Community Legend
  • 1734 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 1734 Views
  • 3 replies
  • 1 likes

Billed Twice - Spotify Case #: 01148983

Hello, Have contacted your customer liason (using form twice) now, still no response back on advise. Please can you look into this asap and refund me for Dec 2013 and Jan 2014. I've added my case number in the message. Thanks

  • Casual Listener
  • Hello,   Have contacted your customer liason (using form twice) now, still no response back on advise. Please can you look into this asap and refund me for Dec 2013 and Jan 2014. I've added ...
  • user-removed
  • Not applicable
  • 256 Views
  • 5 replies
  • 0 likes
  • 256 Views
  • 5 replies
  • 0 likes

artiste similaires inaccessibles

Bonjour, Si je clique sur "artistes similaires" me vient une fenêtre "échec..." ceci est nouveau, jusqu'à présent je n'avais pas de problème. Je suis inscrite à Spotify unlimited Merci d'avance de me dire ce que je dois faire

  • Newbie
  • Bonjour, Si je clique sur "artistes similaires" me vient une fenêtre "échec..." ceci est nouveau, jusqu'à présent je n'avais pas de problème. Je suis inscrite à Spotify unlimited Merci d'avance d...
  • Philou77
  • Casual Listener
  • 1186 Views
  • 6 replies
  • 0 likes
  • 1186 Views
  • 6 replies
  • 0 likes

Not sure which issue applies to me.

I'm well aware of the missing playlist issue everyone's having.At first I thought it was just the app effing up. Then I thought I may have accidentally deleted the cache (which I feel I probably did) but the playlists wouldn't have deleted on the des...

  • Newbie
  • I'm well aware of the missing playlist issue everyone's having. At first I thought it was just the app effing up. Then I thought I may have accidentally deleted the cache (which I feel I probably di...
  • Adam
  • Roadie
  • 190 Views
  • 2 replies
  • 0 likes
  • Premium
  • 190 Views
  • 2 replies
  • 0 likes

Merge two accounts?

Hi. I made an account with my Facebook and that's my main one, but I was logged into my old account (this account) when I purchased my subscription, and I've been trying to fix it but I have no idea how. Would there be any way to merge the two accoun...

  • Casual Listener
  • Hi. I made an account with my Facebook and that's my main one, but I was logged into my old account (this account) when I purchased my subscription, and I've been trying to fix it but I have no idea ...
  • zoho70
  • Casual Listener
  • 265 Views
  • 5 replies
  • 0 likes
  • 265 Views
  • 5 replies
  • 0 likes

Spotify charged my Paypal but didn't issue 3 gift cards

I purchased 3, 12 month Premium subscriptions on the Spotify website. Spotify received immediate payment from my Paypal account. That's the last we heard from Spotify. None of us have received any notification from Spotify, no receipt, no code for re...

  • Newbie
  • I purchased 3, 12 month Premium subscriptions on the Spotify website.  Spotify received immediate payment from my Paypal account. That's the last we heard from Spotify.  None of us have rec...
  • Peter__
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Can't cancel premium for mum, website account is her ex.'s

I've tried to cancel my mums premium subscription for her but when I click account on the spotifuggle app and come to the website the account it takes us to is her ex.'s I was wondering if there is any help for this ideally to keep her playlists and ...

  • Newbie
  • I've tried to cancel my mums premium subscription for her but when I click account on the spotifuggle app and come to the website the account it takes us to is her ex.'s I was wondering if there is a...
  • Peter__
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

global rp

what is going on iv been charged allot off money for spotify global rp in i havent uset it i dont even know what it is can some one help or give me a nr to norwegian place i can call and help me with this problem with spotify i ?

  • Newbie
  • what is going on iv been charged allot off money for spotify global rp in i havent uset it i dont even know what it is can some one help or give me a nr to norwegian place i can call and help me with...
  • Joe
  • Community Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Related Artists Feature

I see that many users are having trouble with related artist. My troubled is that the related artist feature has disappeared. Any advice?

  • Newbie
  • I see that many users are having trouble with related artist. My troubled is that the related artist  feature has disappeared. Any advice?
  • groveraar
  • Casual Listener
  • 389 Views
  • 6 replies
  • 1 likes
  • 389 Views
  • 6 replies
  • 1 likes

Solved!! Disconnect from Facebook

The day before yesterday I disconnected my Facebook account from Spotify. However, I still see my Facebook profile name and picture in the right corner when I start Spotify on my notebook. On my iPhone Spotity also still seems to be linked to my Face...

  • Casual Listener
  • The day before yesterday I disconnected my Facebook account from Spotify. However, I still see my Facebook profile name and picture in the right corner when I start Spotify on my notebook. On my iPho...
  • Peter__
  • Community Legend
  • 394 Views
  • 3 replies
  • 0 likes
  • Account
  • 394 Views
  • 3 replies
  • 0 likes

upgrade

I want to upgrade to $4.99 service so I won't have ads. Is there any way the music I've saved in folders can automatically drop the ads at the end of them when I upgrade or do I have to download each song again?

  • Casual Listener
  • I want to upgrade to $4.99 service so I won't have ads.  Is there any way the music I've saved in folders can automatically drop the ads at the end of them when I upgrade or do I have to downl...
  • Joe
  • Community Legend
  • 350 Views
  • 6 replies
  • 0 likes
  • 350 Views
  • 6 replies
  • 0 likes

delete my messages

i want to delete my inbox messages but I cant. Can a spotify employee help me with this?

  • Casual Listener
  • i want to delete my inbox messages but I cant. Can a spotify employee help me with this?
  • Joe
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Other
  • 149 Views
  • 1 replies
  • 0 likes

My Spotify Premium suddenly doesnt work

Hi, My Spotify Premium stopped working for a couple of days ago even though I have paid it until sometime in April this year. Now I hear commercials and when I go into the spotify account it says that it is Spotify Free and I can upgrage to Spotify P...

  • Newbie
  • Hi, My Spotify Premium stopped working for a couple of days ago even though I have paid it until sometime in April this year. Now I hear commercials and when I go into the spotify account it says t...
  • Joe
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! Lost "Liked from Radio"

Hi, I seem to have lost my liked from radio playlist. I may have deleted it. However i did thumb up some tracks yesterday, so i thought that maybe that would add it back. Either way please could a spotify bod have a look and perhaps restore. Thanks

  • Roadie
  • Hi, I seem to have lost my liked from radio playlist. I may have deleted it. However i did thumb up some tracks yesterday, so i thought that maybe that would add it back. Either way please could a sp...
  • richardap
  • Roadie
  • 427 Views
  • 2 replies
  • 0 likes
  • Other
  • 427 Views
  • 2 replies
  • 0 likes

Existing premium subscription suddenly not active

Hi, When I log in to my existing Spotify account it now appears that premium is no longer activated. This has caused other problems such as not getting Spotify to work via Sonos. I have had my premium account for a while now so surprised why this now...

  • Visitor
  • Hi,   When I log in to my existing Spotify account it now appears that premium is no longer activated. This has caused other problems such as not getting Spotify to work via Sonos. I have ha...
  • Jack_H
  • Spotify
  • 283 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 283 Views
  • 3 replies
  • 0 likes

Deleting an account

Hi I signed up spotify via Facebook and I would like to delete my spotify account. But I don't know how? Thanks

  • Visitor
  • Hi I signed up spotify via Facebook and I would like to delete my spotify account. But I don't know how? Thanks
  • Jack_H
  • Spotify
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

0 minutes left and it has been WAAY over a month!! HELP!

I am using Free account. I thought it should have updated itself and renewed my 10 hr limit, which by the way according to the new announcement on spotifys facebook page, should have been removed. Why am I not able to listen to anything for this long...

  • Casual Listener
  • I am using Free account. I thought it should have updated itself and renewed my 10 hr limit, which by the way according to the new announcement on spotifys facebook page, should have been removed. Wh...
  • Sertori
  • Newbie
  • 256 Views
  • 6 replies
  • 0 likes
  • 256 Views
  • 6 replies
  • 0 likes

Exorbitant Data Usage with ATT and Spotify in 45 minute period

Two days this week I was streaming Spotify at the gym for only 45 minutes each time. Each of these times ATT says I used 900MB of data during that 45 minute period which I have never had happen before. Anybody else having this issue? I have Normal se...

  • Newbie
  • Two days this week I was streaming Spotify at the gym for only 45 minutes each time. Each of these times ATT says I used 900MB of data during that 45 minute period which I have never had happen befor...
  • Peter__
  • Community Legend
  • 1036 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1036 Views
  • 1 replies
  • 0 likes

Accounts not working

I have an account with the email @hotmail.com which was linked to my facebook. I am a premium customer and have been using my spotify on vacation in Panama. I tried to use it today and it told me something about 14 days abroad even though Spotify now...

  • Visitor
  • I have an account with the email <snip>@hotmail.com which was linked to my facebook. I am a premium customer and have been using my spotify on vacation in Panama. I tried to use it today and it...
  • Peter__
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 205 Views
  • 1 replies
  • 0 likes

Solved!! NUS Extra discount - second year?

Hello all. I signed up to receive the NUS Extra 50% discount this time last year, which was brilliant. I'm trying to renew this but it keeps telling me I have an invalid code, I've read various other posts on here from people unable to get codes to w...

  • Casual Listener
  • Hello all. I signed up to receive the NUS Extra 50% discount this time last year, which was brilliant. I'm trying to renew this but it keeps telling me I have an invalid code, I've read various other...
  • Peter__
  • Community Legend
  • 1457 Views
  • 8 replies
  • 0 likes
  • 1457 Views
  • 8 replies
  • 0 likes