Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
i've read the other threads. I have manually connected on my Spotify app on my Mac (file > connect to facebook > enter facebook info) I have also tried to do it online, by clicking on the "manually connect to facebook" hyper link > which takes me to ...
Last night I logged into my account on someone else's computer but logged out afterwards. This morning I went to play my playlists and ALL of them were gone. My account has somehow been downgraded and I have lost everything. Spotify is telling me tha...
I bought my husband a three-month subscription and created an account for him. When we redeemed the code, however, it still had his account as a free three-day trial. Now the trial has ended, he has lost his music, and the website says that the code ...
I was supposed to be charged on the 17th. I have money in my account dedicated exclusively to Spotify but today I checked my account and the money is still there? I just don't want my account to be suspended due to lack of payment when I actually hav...
My spotify account seems to be connected to my facebook account because I can see what my facebook friends are doing, but it is not connected to my profile because it does not display my facebook name or photo - only my spotify login. How can I get s...
Is there a way to undo x-ing out a suggestion to follow a Facebook friend on Spotify? I've been x-ing them out, not knowing that there's no way to go back and look at a full list of friends who use Spotify. Is that possible?
Hello, all. In the coming weeks, I will have no money, and by that I mean zero dollars -- trust me, Spotify is one of those things I absolutely would not cut if I didn't have to. I've already paid for Spotify this month. Will I continue to have Spoti...
Hello, I want to use Spotify without Facebook, but I don't find a possibility to change that. Since I disabled Platform on Facebook, I can not login into Spotify on different devices. Is it somehow possible to change it so, that I don't need longer F...
like title says....and now i lost all my starred music, playlist and my premium HELP!
Help. I've read virtually every post pertaining to lost playlists and
nothing seems to be addressing the problem I am facing. I've used the
contact form as well, but only received what seems like an auto
generated reply. Can anyone help me with this?
...
So for some reason, many songs from a lot of my favorite artists are just greyed out. When I click on them, it says: "This track is currently not available in the United States." However, the tracks were available yesterday. What's going on??
I made a spotify account earlier this year and had'nt used it since. I decided to get back on and be more active on it. So, i decided to connect it to Facebook so I could follow my friends. The problem is that I'm connected to facebook but, in the ri...
I was using Spotify for facebook. I logged out and then the next day I couldn't log back in. I made a new account, and it works, but I lost all my playlists and linking my facebook again did nothing. How do I get them back?
My songs won't play offline now, and it says upgrade to premium to play offline. But I've been a premium customer for several months now. What do I do?
Having downgraded to Spotify Unlimited on 14th February, I was expecting on the 14th February to be charged £4.99. I was offered Spotify Unlimited as an alternative to Spotify Premium, as I was actually going to cancel my whole subscription on 14th F...
My payment method is from a bank outside of the US but I live in the US and obviously use spotify here. Is my spotify account going to be the one from the other country or does it not matter?
Both me and my girlfriend use my account and we're constantly cutting each other off. This should be an option for premium customers.
Hola, Soy usuario Premium. Pago vía Paypal y hoy Spotify me avisó que el pago no pudo pasar. Ya hablé con mi banco y con Paypal y quedó todo solucionado. ¿Cómo puedo pedir que intente Spotify cobrarme de nuevo para realizar mi pago del mes? Gracias.
So I have 2 accounts apparently. Spotify please get in touch.
Kr,
Karl.
Hi, I wonder if anyone can help. I tried a two day trial which has expired. I want to go back to freebut the toolbar on the Spotify programme says Premium. My account says free. How fdo I do this please? Thanks. Mr FTM.