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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
286761 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540008 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129578 Views
74 replies
12 likes
Hi The contact form is not working. Do you have any idea how I can now delete my free account?
Hi The contact form is not working. Do you have any idea how I can now delete my free account?
Newbie
363 Views
1 replies
0 likes
PlanFreeCountryGermanyDeviceComputerOperating SystemWindows 8 My Question or IssueHello everyone,I cannot log into my account. First, there was the issue with my firewall blocking spotify and I don't know whether or not, this issue has been solved. I...
Plan Free Country Germany Device Computer Operating System Windows 8 My Question or Issue Hello everyone, I cannot log into my account. First, there was the issue with my firewall b...
Spotify Star
1199 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep trying to log in and it says that my email/username/password is incorrect which it isn...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I keep ...
Roadie
419 Views
1 replies
0 likes
Hi, some time ago I tried to login in my old account "fidostop" but it says that it doesn't exist. I've got this account for several years and I can't use the mail to get it back because I have no longer access to that mail. Is there any way I can ge...
Hi, some time ago I tried to login in my old account "fidostop" but it says that it doesn't exist. I've got this account for several years and I can't use the mail to get it back because I have no lo...
Community Legend
347 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceXiami Mi A2-liteOperating SystemAndroid Oreo My Question or IssueSince Yesterday, login with facebook doesn't work anymore.Usually it auto-connects, now I get the login screen with the option to log in with facebook, bu...
Plan Premium Country Germany Device Xiami Mi A2-lite Operating System Android Oreo My Question or Issue Since Yesterday, login with facebook doesn't work anymore. Usually it auto-co...
Moderator
413 Views
1 replies
0 likes
I notice that on the desktop version of an artist's profile, there's a feature that lets you view every album that that artist is featured in, the "Appears On" section. On mobile, this section is just a link to an artist radio. It would be much prefe...
I notice that on the desktop version of an artist's profile, there's a feature that lets you view every album that that artist is featured in, the "Appears On" section. On mobile, this section is jus...
Casual Listener
560 Views
2 replies
0 likes
Three times today, while sleeping, I received email notifications on new sign ins for my account from Italy and the US. This is the second time where something like this has happened. Songs are added and removed, music has also been played on its own...
Three times today, while sleeping, I received email notifications on new sign ins for my account from Italy and the US. This is the second time where something like this has happened. Songs are added...
Gig Goer
12169 Views
7 replies
1 likes
Someone made a Spotify account using my email, and made some fake made-up username. I asked them to figure out how that happened via direct contact, and this is the email reply I got: We have some quick options we think can help you:Try searching our...
Someone made a Spotify account using my email, and made some fake made-up username. I asked them to figure out how that happened via direct contact, and this is the email reply I got: We hav...
Gig Goer
1010 Views
2 replies
0 likes
My Spotify Account is constantly hacked into remotely from a computer to my phones IP address. Every playlist is being manipulated lyrics are changed, songs that have special personal sentimental memories are changed. Even the Opera Madam Buttterfly ...
My Spotify Account is constantly hacked into remotely from a computer to my phones IP address. Every playlist is being manipulated lyrics are changed, songs that have special personal sentimental mem...
Gig Goer
792 Views
2 replies
0 likes
This is the second time a bot created a Spotify account using one of my email addresses. The first time, it was an account in Spanish. The second time, in Turkish. Looks like they are doing that from Holland. I just closed the second account, so I wo...
This is the second time a bot created a Spotify account using one of my email addresses. The first time, it was an account in Spanish. The second time, in Turkish. Looks like they are doing that from...
Roadie
1441 Views
3 replies
0 likes
PlanPremiumCountryTurkeyDeviceIPhone Xs and Macbook (2016)Operating SystemIOSMy Question or IssueMy follower count has a bug. It says on my profile that I have 23 followers but when I count my followers I can see that I have more. I tried logging in ...
Plan Premium Country Turkey Device IPhone Xs and Macbook (2016) Operating System IOS My Question or Issue My follower count has a bug. It says on my profile that I have 23 followers but when...
Roadie
1500 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceGoogle Pixel 4Operating SystemAndroid 10 I've been using Spotify for Artists for a while now. However, when I contacted my distributor to change my artist name, they did, but it doesn't seem that the metadata is c...
Plan Premium Country United States Device Google Pixel 4 Operating System Android 10 I've been using Spotify for Artists for a while now. However, when I contacted my distributor to c...
Roadie
387 Views
1 replies
0 likes
PlanFreeCountryIsraelDeviceHP laptop, Huawei P10Operating SystemWindows 10, Android My Question or IssueWhen I flew to the US in January, I changed my country to US and had premium for a month free. I am back in Israel and am trying to change my coun...
Plan Free Country Israel Device HP laptop, Huawei P10 Operating System Windows 10, Android My Question or Issue When I flew to the US in January, I changed my country to US and had p...
Roadie
926 Views
10 replies
0 likes
My informations: Plan: PremiumCountry: Account created in France, now I'm leaving in Luxembourg. Device: iPhone 6 and Macbook Pro late 2016Operating System: iOS 10 My Question or Issue Dear community, I have subscribed to Premium Duo a few days ago. ...
My informations: Plan: Premium Country: Account created in France, now I'm leaving in Luxembourg. Device: iPhone 6 and Macbook Pro late 2016 Operating System: iOS 1...
Roadie
824 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI guess I have double subscription. One is premium and the other is premium family. So, it se...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I guess...
Moderator
1101 Views
3 replies
0 likes
Yesterday I subscribed to Spotify Family, from which I received a message saying that the first month would be free and only on the 9th of June they would charge me the money, which is my surprise today when you look at my account, I was removed toda...
Yesterday I subscribed to Spotify Family, from which I received a message saying that the first month would be free and only on the 9th of June they would charge me the money, which is my surprise to...
Spotify Legend
445 Views
1 replies
0 likes
Plan PremiumCountry USDevice Samsung, Android My Question or IssueEvery time I open the app, I get an email warning me of a "new login." This is the only device I ever use for Spotify. When I click on "Review" to see which devices/apps are connected,...
Plan Premium Country US Device Samsung, Android My Question or Issue Every time I open the app, I get an email warning me of a "new login." This is the only device I ...
Moderator
889 Views
1 replies
0 likes
HImy daughter has changed device, how can i let her use her account in my family spotify premium again? I don't think she needs the password, is it right?thank you for your helpalberto
HI my daughter has changed device, how can i let her use her account in my family spotify premium again? I don't think she needs the password, is it right? thank you for your help alberto
Spotify Star
1346 Views
1 replies
0 likes
I'm not sure what motivates a company to exclude certain users from enjoying certain premium services, but I assure you we will NOT purchase three separate accounts for our entire family, however we would be very much willing to for a family plan. If...
I'm not sure what motivates a company to exclude certain users from enjoying certain premium services, but I assure you we will NOT purchase three separate accounts for our entire family, however we ...
Casual Listener
2782 Views
9 replies
1 likes
PlanFree/PremiumCountryATDevice(Samsung S20)Operating System(Android) My Question or IssueWhen I want to register an account for email address *snip* it tells me at the last step of registration that the email is already assigned to an account and th...
Plan Free/Premium Country AT Device (Samsung S20) Operating System (Android) My Question or Issue When I want to register an account for email address *snip* it tells me at t...
Spotify Legend
566 Views
1 replies
0 likes
