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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4034 Views
  • 0 replies
  • 9 likes
  • Security
  • 4034 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462124 Views
  • 974 replies
  • 110 likes
  • Account
  • 462124 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204497 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204497 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112501 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112501 Views
  • 72 replies
  • 12 likes

Solved!! Do i keep my playlists when gift card expires and get Premium

Hi! I created an Spotify account after I received gift cards from my brother. I've never had an Spotify account before. The last gift card expires next month. In my account I see the message that 23-04-20 my subscription will be converted in Spotify ...

  • Casual Listener
  • Hi! I created an Spotify account after I received gift cards from my brother. I've never had an Spotify account before. The last gift card expires next month.  In my account I see the message t...
  • Emilia_8
  • Community Legend
  • 1817 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1817 Views
  • 5 replies
  • 0 likes

my account have been hack

PlanPremium My Question or IssueMy account have been hijack by someone. This current account i created a moment ago to report my case.the email i received seem to be in Israel or somewhere nearbymy email have been replace i have pay the service in la...

  • Visitor
  • Plan Premium   My Question or Issue My account have been hijack by someone. This current account i created a moment ago to report my case. the email i received seem to be in Israel or somew...
  • Luan
  • Spotify Star
  • 483 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 483 Views
  • 1 replies
  • 0 likes

Mi perfil es distinto dependiendo de donde abra Spotify

Mi nombre de perfil es distinto dependiendo de donde abra mi cuentaPlanCuentaPremiumCountryEspañaDeviceIphone 11 Pro/MSI GL65Operating System Windows 10My Question or IssueSi abro Spotify desde mi móvil Iphone 11 pro, salgo con el nombre que quiero a...

  • Newbie
  • Mi nombre de perfil es distinto dependiendo de donde abra mi cuenta PlanCuenta Premium Country España Device Iphone 11 Pro/MSI GL65 Operating System  Windows 10 My Question or Issue Si...
  • Luan
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unknown desktop connected to my spotify account

PlanFreeCountryMalaysiaDeviceDell LaptopOperating SystemWindows 10 My Question or IssueA few weeks ago, I noticed that there is an unknown song suddenly appearing in my liked song list. I thought I had forgotten that I liked it, but after I checked, ...

  • Visitor
  • Plan Free Country Malaysia Device Dell Laptop Operating System Windows 10   My Question or Issue A few weeks ago, I noticed that there is an unknown song suddenly appearing in my liked...
  • Mario
  • Spotify Legend
  • 602 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 602 Views
  • 1 replies
  • 0 likes

Minha foto e nome de usuário do facebook sumiram

Reativei minha conta do Facebook, conectei novamente ao spotify e mesmo assim não pegou a minha foto e nome.

  • Newbie
  • Reativei minha conta do Facebook, conectei novamente ao spotify e mesmo assim não pegou a minha foto e nome.
  • Luan
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
  • 304 Views
  • 1 replies
  • 0 likes

Kicked Out & Can’t Log Back In

I have been a Premium Student for months now. All of a sudden, my account kicked me out on all devices (three days ago). I tried logging in with the right password and username with no luck. I saw my payment went up to $10, so I figured my old studen...

  • Visitor
  • I have been a Premium Student for months now. All of a sudden, my account kicked me out on all devices (three days ago). I tried logging in with the right password and username with no luck. I saw my...
  • Luan
  • Spotify Star
  • 668 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 668 Views
  • 1 replies
  • 0 likes

Can’t find my account in Spotify premium

PremiumUSA Device(iPhone 11 pro)Operating System(iOS .) I recently posted a song after the whole issue with getting TuneCore to post it, and it finally was posted tonight and I could listen to it and everything and the artist name was there “NiGHT Ti...

  • Newbie
  •   Premium USA   Device (iPhone 11 pro) Operating System (iOS .)   I recently posted a song after the whole issue with getting TuneCore to post it, and it finally was posted to...
  • Luan
  • Spotify Star
  • 588 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Main Language

Hi, I live in Argentina but I am so much more comfortable with English and I don't listen Spanish music at all. Can I change the main language?

  • Visitor
  • Hi, I live in Argentina but I am so much more comfortable with English and I don't listen Spanish music at all. Can I change the main language?
  • Ivan
  • Spotify Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 411 Views
  • 1 replies
  • 0 likes

Notificaciones Playlists

No recibo notifiaciones cuando se añaden temas a una playlist, antes de ser premium lo hacía. Tengo la configuración con las notificaciones de las playlists marcadas, tanto las PUSH como las de e-mail, pero nada. Alguien sabe cómo solucionarlo? Ya qu...

  • Casual Listener
  • No recibo notifiaciones cuando se añaden temas a una playlist, antes de ser premium lo hacía. Tengo la configuración con las notificaciones de las playlists marcadas, tanto las PUSH como las de e-mai...
  • anabelmora
  • Visitor
  • 1643 Views
  • 16 replies
  • 5 likes
  • Premium
  • 1643 Views
  • 16 replies
  • 5 likes

Superuser Contribution switching facebook accounts on iphone

PlanPremiumCountry- UK DeviceIphone 6sOperating SystemIOS 13My Question or IssueI'm trying to switch from an old spotify account linked to facebook to a new one, also linked to facebook. When I try and do this on my phone, after pressing log in with ...

  • Visitor
  • Plan Premium Country- UK   Device Iphone 6s Operating System IOS 13 My Question or Issue I'm trying to switch from an old spotify account linked to facebook to a new one, also linked to...
  • Ivan
  • Spotify Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't sign in on phone

PlanFamily PremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question / IssueWas signed out of my Spotify account yesterday morning, managed to sign back in again with ease. Signed out again yesterday afternoon, cannot...

  • Visitor
  • Plan Family Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 10   My Question / Issue Was signed out of my Spotify account yesterday morning, mana...
  • Ivan
  • Spotify Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Family page indefinitely loading after changing plan.

PlanPremium FamilyCountryUSADeviceiPhone XS Max, Windows PC, MacBook AirOperating SystemiOS 13, Windows 10, macOS Catalina My Question or IssueLike the topic says, I just changed my plan to Premium Family to, of course, add my family to my plan. Unfo...

  • Newbie
  • Plan Premium Family Country USA Device iPhone XS Max, Windows PC, MacBook Air Operating System iOS 13, Windows 10, macOS Catalina   My Question or Issue Like the topic says, I just cha...
  • Ivan
  • Spotify Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 279 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify radio keeps popping up when I go to home page

PlanPremium CountryUSA DeviceCoolpad Legacy Operating SystemAndroid Pie My Question or IssueWhenever I switch from my library to the Spotify home page on mobile, I get a pop-up saying "you are this artists top 1% listener" or something like that, and...

  • Visitor
  • Plan Premium   Country USA   Device Coolpad Legacy   Operating System Android Pie   My Question or Issue Whenever I switch from my library to the Spotify home page on...
  • Ivan
  • Spotify Legend
  • 608 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution Go online to log in

Spotify has been regularly logging me out when in offline mode, and when I try to log back in it says "Please go online to login" giving me the facebook, email address or new account options. When I try to login with either the facebook or email addr...

  • Regular
  • Spotify has been regularly logging me out when in offline mode, and when I try to log back in it says "Please go online to login" giving me the facebook, email address or new account options. When I ...
  • user-removed
  • Not applicable
  • 1399 Views
  • 4 replies
  • 3 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 1399 Views
  • 4 replies
  • 3 likes

Superuser Contribution accounts being leaked

WHERES TWO STEP AUTHENTICATION??? my account got hacked two time in less than 5 months, why is that spotify spam me with messages about me not paying for the service but when people login into my account from all over the world nothing happens?????? ...

  • Casual Listener
  • WHERES TWO STEP AUTHENTICATION???   my account got hacked two time in less than 5 months, why is that spotify spam me with messages about me not paying for the service but when people login in...
  • Xenia
  • Moderator
  • 1136 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Security
  • 1136 Views
  • 1 replies
  • 1 likes

Solved!! Cannot login on web player

PlanPremiumCountryUnited States of AmericaDeviceSamsung Chromebook Model XE501C13Operating SystemChrome OS Version 79.0.3945.119 (Official Build) (64-bit)My Question or IssueI can log into pages such as the community forums, but the first time I logg...

  • Casual Listener
  • Plan Premium Country United States of America Device Samsung Chromebook Model XE501C13 Operating System Chrome OS Version 79.0.3945.119 (Official Build) (64-bit) My Question or Issue I can l...
  • MicFox
  • Casual Listener
  • 5349 Views
  • 4 replies
  • 1 likes
  • Login
    Other
    Premium
  • 5349 Views
  • 4 replies
  • 1 likes

Off line

Ciao spesso nel mio profilo family non mi fa accedere dicendo che sono off line e pertanto non posso accedere ma non mi fa modificare nulla. L'unica soluzione che ho trovato e disinstallare l'applicazione e installarla nuovamente ma cosi perdo le can...

  • Newbie
  • Ciao spesso nel mio profilo family non mi fa accedere dicendo che sono off line e pertanto non posso accedere ma non mi fa modificare nulla. L'unica soluzione che ho trovato e disinstallare l'applica...
  • Jose_M
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

How do I change my display name?

PlanPremiumCountryMalaysiaDeviceHuawei Mate 10Operating SystemEMUI 9 My Question or IssueI've read that although it is not possible to change my username, I can change y display name but I can't seen to figure out how. I've been fiddling for 10 mins ...

  • Visitor
  • Plan Premium Country Malaysia Device Huawei Mate 10 Operating System EMUI 9   My Question or Issue I've read that although it is not possible to change my username, I can change y disp...
  • Emilia_8
  • Community Legend
  • 441 Views
  • 1 replies
  • 2 likes
  • Account
    Other
  • 441 Views
  • 1 replies
  • 2 likes

Oops something went wrong - premium member

Hello! I can't play music, it appears I'm logged in, but I can still see the log in at the top right but can still view my profile details. My payment options have been valid for the last few months. When I click Log In it says oops something went wr...

  • Visitor
  • Hello! I can't play music, it appears I'm logged in, but I can still see the log in at the top right but can still view my profile details. My payment options have been valid for the last few months....
  • ma_marquezini
  • Composer
  • 789 Views
  • 2 replies
  • 1 likes
  • Login
  • 789 Views
  • 2 replies
  • 1 likes

Web page wont let me log in

PlanFreeCountryUSDeviceDell Precision M 4700Operating SystemUbuntu 18? i dont remember My Question or IssueSo I mainly use the web player for Spotify and i recently changed my password, and when i (tried to) log in it reloads the page and says someth...

  • Regular
  •   Plan Free Country US Device Dell Precision M 4700 Operating System Ubuntu 18? i dont remember   My Question or Issue So I mainly use the web player for Spotify and i recently c...
  • ma_marquezini
  • Composer
  • 553 Views
  • 2 replies
  • 0 likes
  • Free
    Login
  • 553 Views
  • 2 replies
  • 0 likes