Accounts

Follow button not visible on ipad !

I cant follow any of my friends on spotify. Dont know what to do, Any ideas?

Spotify Unlimited subscription

I have recently taken out a Spotify Unlimited subscription, but continue to get ads on my iphone, despite having logged out and in again and unistalling/reinstalling Sporify as recommended. The website promises no ads - ever!!!! Please help.

New phone installed app but not premium but still being charged

I recently had to get a new phone. I installed the app but when o log in my account isn't premium any longer. I checked and I've been billed.

30 days free trial

Ok so I'm still confused! After the 30 days they will start charging you to your credit card? But if you cancel before the 30 days they won't charge you anything even though they have your credit card information?

validating code

I paid through my phone credit for premium and I was sent a code to validate but I can't enter the code as it won't go to the right page. Help anyone?

Cancel Subscription

I am trying to cancel my Spotify Subscription. I was offered a 30 day free trial, which I never actually used, but it seems to have turned into a paid subscription as a monthly amount is being taken from my bank account. This caught me totally unawar...

accidentally deleated my playlist

I accidentally deleted my playlist, my username is lundbladen and the playlist name is Partheej or something like that, can someone please help

This is very frustrating. I need some real help here.

I have spotify premium. My offline playlists just stopped working so I thought maybe something went wrong with the payment but I checked my account and it should be good until February 22. What is the problem? Also I tried to change my payment method...

Unrecognized Premium

I upgraded to premium a few weeks ago and spotify recognizes it on the web player but it is not recognized on either my phone 4 or with the desktop app. I have logged out and back in, shut down my computer and done a clean un-installation, with no su...

Recalling sign-up type?

I'm into the web player associated (?) with Facebook and can see my "Account : Free" indicator, but I do not remember if I signed in with Facebook or by using my e-mail address. I searched the e-mail account associated with the web player view I am s...

10 € Spotify gift card doesn´t work. Always the same error message

Yesterday i have bought a 10 € Spotify gift card. But if i redeem it i´ll get an error message like that: "Da ist wohl etwas schiefgegangen. Versuche es noch einmal oder besuche unseren Hilfeberreich". Which means:"Oops! Something went wrong. Try aga...

Reactivating Premium

My credit card expired, was deactivated (all my playlists are still there, thank God!) and now I want to reactivate. How do I do it?

Im still paying for premium but my account is dongraded i have no premium perks i.e playlists availa

I'm trying to update country setting on my spotify account settngs, but my e-mail is already in use

Hey I've been trying to change my country of my account settings to Norway since that's where I live now, but whenever I hit "save profile" it wont go through I just get the error that says my email is already in use... (direct quote: Another account...

paid premium account but don't get it

Hi, i've a premium account and it worked for month. Spotify debit my bankaccount without any error. But since yesterday i have to listen and watch to advertising and the mobil service isn't working any more on all devices. I don't have two accounts o...

Cannot activate Spotify Premium without credit card or Gift card

Cannot activate Spotify Premium without credit card or Gift card Hello, My name is Thijmen. I'm new to this forums and I have a problem. I'm using Spotify Free for a few months now, and I really like it. So much even, that I want to update to Spotify...

Problem with account

Since yesterday I can not play spotify on my sonos anymore. It says that I am a free user but I'm a premium user for more then a year already. What is going on?

Playlist Publica

Mi playlist starred, se cambia a secreta automaticamente. Como se puede modificar este error?