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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4265 Views
  • 0 replies
  • 9 likes
  • Security
  • 4265 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462968 Views
  • 974 replies
  • 110 likes
  • Account
  • 462968 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204865 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204865 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112783 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112783 Views
  • 72 replies
  • 12 likes

Logging out of another computer

Hi can you please log me out a computer I forgot to log out of? Thanks so muchUser name:chriscody624

  • Casual Listener
  • Hi can you please log me out a computer I forgot to log out of? Thanks so much User name:chriscody624
  • Joe
  • Community Legend
  • 435 Views
  • 3 replies
  • 0 likes
  • Account
  • 435 Views
  • 3 replies
  • 0 likes

Charged for Premium but subscription only comes up as Spotify Free

I started with a two month trial upgrade to Premium last year. After the trial period, I was charged the monthly fee of 9,99 euros. I wanted to cancel my subscription to Premium today, but my Subscription Status said I'm on Spotify Free, so there was...

  • Newbie
  • I started with a two month trial upgrade to Premium last year. After the trial period, I was charged the monthly fee of 9,99 euros. I wanted to cancel my subscription to Premium today, but my Subsc...
  • Joe
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! .

  • Casual Listener
  • Joe
  • Community Legend
  • 872 Views
  • 1 replies
  • 0 likes
  • Other
  • 872 Views
  • 1 replies
  • 0 likes

Syncing with sonos

I am a recent premium user. I spent a large amount of time setting up my spotify playlists. They just won't sync/update to my sonos account. I have tried a variety of fixes that have been listed on the internet with no success. Any ideas?

  • Casual Listener
  • I am a recent premium user. I spent a large amount of time setting up my spotify playlists. They just won't sync/update to my sonos account. I have tried a variety of fixes that have been listed on t...
  • Joe
  • Community Legend
  • 1659 Views
  • 7 replies
  • 0 likes
  • Other
  • 1659 Views
  • 7 replies
  • 0 likes

Solved!! How to edit Verified Artist page?

Good evening, I hope this inquiry is not redundant. My initial Spotify page was set up through my personal Facebook. Since then, I have taken the steps to get my band's page officially verified. My question is, now that 'Diamond Lane' is a verified a...

  • Newbie
  • Good evening, I hope this inquiry is not redundant. My initial Spotify page was set up through my personal Facebook. Since then, I have taken the steps to get my band's page officially verified. My q...
  • MattSuda
  • Spotify Star
  • 2589 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 2589 Views
  • 1 replies
  • 0 likes

How many songs in my playlists?

Is there a way of telling how many songs I have in total across my playlists? I know I can have a max of 3333 but there doesn't appear to be an easy way of telling how near I am to that number?? Thanks

  • Regular
  • Is there a way of telling how many songs I have in total across my playlists?  I know I can have a max of 3333 but there doesn't appear to be an easy way of telling how near I am to that number?...
  • DeoVolente2012
  • Regular
  • 24948 Views
  • 3 replies
  • 0 likes
  • 24948 Views
  • 3 replies
  • 0 likes

searching for my profile

Hi! When I signed up for Spotify the first time I decided to not sign up through facebook. Later on I decided to link my spotify with facebook and now when my friends are searching for my profile they are unable to locate me. How can this be fixed? A...

  • Newbie
  • Hi! When I signed up for Spotify the first time I decided to not sign up through facebook. Later on I decided to link my spotify with facebook and now when my friends are searching for my profile t...
  • Joe
  • Community Legend
  • 235 Views
  • 1 replies
  • 1 likes
  • 235 Views
  • 1 replies
  • 1 likes

Solved!! People's list gone

I just got the newest version of Spotify Free and now my people's list is gone. Instead I have an 'activity' sidebar. I want the people's list back. How do I get it back?

  • Newbie
  • I just got the newest version of Spotify Free and now my people's list is gone. Instead I have an 'activity' sidebar. I want the people's list back. How do I get it back?
  • dkcrotty
  • Newbie
  • 15509 Views
  • 54 replies
  • 12 likes
  • 15509 Views
  • 54 replies
  • 12 likes

I have had two payments taken out of my account in the same month

Hi I have checked my bank statement and I have had two payments taken out for March. Can I get a refund and also stop the possibility of two payments coming out next month. Cheers Freddie

  • Visitor
  • Hi   I have checked my bank statement and I have had two payments taken out for March. Can I get a refund and also stop the possibility of two payments coming out next month.   Chee...
  • Peter__
  • Community Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 428 Views
  • 1 replies
  • 0 likes

30-day trial not working-- email issue?

Hi there, I recently signed up for the 30 day trial, put in my credit card information, and got a receipt via email, but I noticed that I was still hearing ads. When I logged in and checked my account online it says that I am still using spotify free...

  • Regular
  • Hi there,  I recently signed up for the 30 day trial, put in my credit card information, and got a receipt via email, but I noticed that I was still hearing ads. When I logged in and checked ...
  • mcromano18
  • Regular
  • 579 Views
  • 8 replies
  • 0 likes
  • 579 Views
  • 8 replies
  • 0 likes

Solved!! Spotify 30 day free trial problem, not working

Hi, this morning I've purchased the 30 days trai premium version of spotify, I GET the confrim e-mail ("Hope you're enjoying your Spotify Premium 30-day free trial! Here's your receipt....") but, on my mobile It don't work, and on the computer if I w...

  • Regular
  • Hi,  this morning I've purchased the 30 days trai premium version of spotify, I GET the confrim e-mail ("Hope you're enjoying your Spotify Premium 30-day free trial! Here's your receipt....") ...
  • samulibero
  • Regular
  • 3976 Views
  • 10 replies
  • 0 likes
  • 3976 Views
  • 10 replies
  • 0 likes

Trying to upgrade to student discount

Hi! I'm trying to upgrade for the student discount. However, everytime I try it says that they are unable to verify that I am a student. So I click on the next link to provide more details. It tells me I qualify so I go back to the verification page ...

  • Newbie
  • Hi! I'm trying to upgrade for the student discount. However, everytime I try it says that they are unable to verify that I am a student. So I click on the next link to provide more details. It tells ...
  • Peter__
  • Community Legend
  • 608 Views
  • 1 replies
  • 1 likes
  • 608 Views
  • 1 replies
  • 1 likes

Solved!! Deleted Starred List - Premium Trial Member

Hello, when i try to click the link to fill out the deleted playlist form it gives me an error message saying access denied. I am thinking it might be because I am a trial premium member but I am not sure. I would like to recover my starred playlist ...

  • Regular
  • Hello, when i try to click the link to fill out the deleted playlist form it gives me an error message saying access denied. I am thinking it might be because I am a trial premium member but I am not...
  • Codyg555
  • Regular
  • 431 Views
  • 5 replies
  • 0 likes
  • Account
  • 431 Views
  • 5 replies
  • 0 likes

Being Charged on my debit card and they're not linked.

Ive always loved Spotify but recently I've made a new account (lost login info for the last). I got the regular 2 day free premium but never did I go and up the free trail. I just checked my bank account not to long ago and it reads I was charged thr...

  • Newbie
  • Ive always loved Spotify but recently I've made a new account (lost login info for the last). I got the regular 2 day free premium but never did I go and up the free trail. I just checked my bank acc...
  • Joe
  • Community Legend
  • 733 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 733 Views
  • 2 replies
  • 0 likes

Getting an error messages when trying to pay for premium

Received a Spotify gift card for premium subscription, and the time its up. Trying to upgrade for premium but when I write my card info for payment I get an error message. Tried signing out and logging back in, downloaded Spotify again and still get ...

  • Casual Listener
  •   Received a Spotify gift card for premium subscription, and the time its up. Trying to upgrade for premium but when I write my card info for payment I get an error message. Tried signing out ...
  • Peter__
  • Community Legend
  • 320 Views
  • 5 replies
  • 0 likes
  • 320 Views
  • 5 replies
  • 0 likes

Playlist disappeared

Hey. I was listening to my starred Playlist with approximately 780 songs and all of a sudden it just stopped and disappeared. It was deleted but I don't know how. One song remained however but you can't listen to spice girls forever.Anyways could som...

  • Newbie
  • Hey. I was listening to my starred Playlist with approximately 780 songs and all of a sudden it just stopped and disappeared. It was deleted but I don't know how. One song remained however but you ...
  • Peter__
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Email Never arrives

I go through this process to get a password for my Onkyo AVR and the email never gets to my mail box. How do I get the password that was send Help. Set a password for your devices To use Spotify on your devices, you need to set a separate password an...

  • Casual Listener
  • I go through this process to get a password for my Onkyo AVR and the email never gets to my mail box.  How do I get the password that was send Help.   Set a password for your devices ...
  • 818Eagle
  • Casual Listener
  • 329 Views
  • 2 replies
  • 0 likes
  • 329 Views
  • 2 replies
  • 0 likes

Solved!! I´ve purchased Spotify Unlimited but still have ads

"Subscription status You have an active Spotify Unlimited subscription. Your subscription will automatically renew and you will be charged." - How do I get rid of the commercials!?

  • Visitor
  • "Subscription status You have an active Spotify Unlimited subscription. Your subscription will automatically renew and you will be charged."   - How do I get rid of the comme...
  • Peter__
  • Community Legend
  • 5389 Views
  • 22 replies
  • 0 likes
  • 5389 Views
  • 22 replies
  • 0 likes

Login via Facebook but Spotify password is unknown

I can't edit my profile because I don't know my password for Spotify, but I can still login using my Facebook details. I'm a premium member and I've been joined up to Spotify for years now, because I always login with my Facebook details, I never had...

  • Casual Listener
  • I can't edit my profile because I don't know my password for Spotify, but I can still login using my Facebook details.   I'm a premium member and I've been joined up to Spotify for years now...
  • Jamie
  • Spotify Legend
  • 1280 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1280 Views
  • 3 replies
  • 0 likes

Unidays discount

I registered with Unidays and wanted to take advantage of their 50% off Premuim subcription offer. After first redeeeming the discount it said I had upgraded but I received no confirmation and my Spotify did not change. Then, when I looked in my subs...

  • Newbie
  • I registered with Unidays and wanted to take advantage of their 50% off Premuim subcription offer. After first redeeeming the discount it said I had upgraded but I received no confirmation and my Spo...
  • JoeGallagher
  • Newbie
  • 546 Views
  • 2 replies
  • 0 likes
  • 546 Views
  • 2 replies
  • 0 likes