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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 31mqo3qvqq7ncybj6gel
  • Visitor
  • 168758 Views
  • 181 replies
  • 13 likes
  • Account
    Free
  • 168758 Views
  • 181 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11273 Views
  • 6 replies
  • 11 likes
  • Security
  • 11273 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 514814 Views
  • 986 replies
  • 112 likes
  • Account
  • 514814 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125814 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125814 Views
  • 74 replies
  • 12 likes

Solved!! Deleting an account with facebook

Hi all, i have created my account with facebook login, but i can't login from my workplace because we have a proxy. so i want to delete my actual account and create a new one without facebook. i've sent several requests from your contact form but wit...

  • Visitor
  • Hi all,   i have created my account with facebook login, but i can't login from my workplace because we have a proxy.   so i want to delete my actual account and create a new one wi...
  • Adam
  • Roadie
  • 953 Views
  • 8 replies
  • 0 likes
  • 953 Views
  • 8 replies
  • 0 likes

Different price on my account

I'm using Spotify Philippines. I was able to avail the Premium subscription even before they officially launched the product today. I was on the EUR 9.99/month. Today, Spotify PH officially launched, Premium subscription is priced at PHP 129/month. H...

  • Regular
  • I'm using Spotify Philippines. I was able to avail the Premium subscription even before they officially launched the product today. I was on the EUR 9.99/month. Today, Spotify PH officially launched,...
  • Joe
  • Community Legend
  • 860 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 860 Views
  • 3 replies
  • 0 likes

Solved!! Can not install latest version of spotify with suggestion bar...

Hi, Since the beginning of this winter my Spotify has had a banner which reads: "Like to install the latest version of Spotify? Just restart Spotify to upgrade." (with the "restart Spotify" hyperlinked) I have read a previous post on a similar issue ...

  • Casual Listener
  • Hi,   Since the beginning of this winter my Spotify has had a banner which reads:   "Like to install the latest version of Spotify? Just restart Spotify to upgrade."&...
  • simonclarke
  • Casual Listener
  • 709 Views
  • 4 replies
  • 0 likes
  • 709 Views
  • 4 replies
  • 0 likes

My debit card was fruadulantly charged

My debit card was fruadulantly charged. What do I do?

  • Newbie
  • My debit card was fruadulantly charged. What do I do?
  • user-removed
  • Not applicable
  • 314 Views
  • 2 replies
  • 0 likes
  • 314 Views
  • 2 replies
  • 0 likes

Solved!! How do I disjoint Facebook from my Spotify account?

I need to disconnect my Facebook account with my Spotify account, any suggestions?

  • Newbie
  • I need to disconnect my Facebook account with my Spotify account, any suggestions?
  • Merik
  • Community Legend
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

Error when trying to re-subscribe to spotify premium

Hello, I have used spotify premium in the past for months at a time, but decided that I would unsubscribe. Now I would like to get my premium account back and have tried two different types of payments but I keep encountering an error. I have tried u...

  • Newbie
  • Hello, I have used spotify premium in the past for months at a time, but decided that I would unsubscribe. Now I would like to get my premium account back and have tried two different types of paymen...
  • Merik
  • Community Legend
  • 507 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 507 Views
  • 1 replies
  • 0 likes

US student discount

even after validiating my status as a student through sheerd. when givin the link to be directed back to the page where i can access my offer it sends me back to the original page where i enter my information again but doesnt recognize that i have be...

  • Newbie
  • even after validiating my status as a student through sheerd. when givin the link to be directed back to the page where i can access my offer it sends me back to the original page where i enter my in...
  • AustinDeArmond
  • Music Fan
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Problem setting up payment!

Hi there, I dont really use forums so apoligizes if this is posted elsewhere but im having issues setting up a new payment method where you can charge it to your mobile bill i keep getting the error "502 Bad Gateway" Any ideas people?

  • Regular
  • Hi there,   I dont really use forums so apoligizes if this is posted elsewhere but im having issues setting up a new payment method where you can charge it to your mobile bill i keep getting...
  • Joe
  • Community Legend
  • 910 Views
  • 18 replies
  • 0 likes
  • Subscription
  • 910 Views
  • 18 replies
  • 0 likes

Deleted Facebook-App - no "Premium" anymore.... another lost account

Hi, I know, I´m just another user with this problem, but your customer service seems not avalible.. I deleted the Facebook-App accidently and now I can´t login into my spotify account anymore. The ID, with which my premium account is linked is Benutz...

  • Casual Listener
  • Hi,   I know, I´m just another user with this problem, but your customer service seems not avalible.. I deleted the Facebook-App accidently and now I can´t login into my spotify account an...
  • Joe
  • Community Legend
  • 541 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 541 Views
  • 5 replies
  • 0 likes

Solved!! Please, my stared songs are gone.

Hello. Hope you can help me someway. I lost all my stared songs I've collected for a long time. Can you restore them in some way. I cross my fingers. //huasdy

  • Casual Listener
  • Hello.   Hope you can help me someway. I lost all my stared songs I've collected for a long time. Can you restore them in some way.   I cross my fingers. //huasdy
  • TammyF
  • Casual Listener
  • 970 Views
  • 11 replies
  • 0 likes
  • 970 Views
  • 11 replies
  • 0 likes

se me han borrado todas las listas al desvincular facebook de spotify

No se porque se me han borrado todas las listas de canciones que tenia, por favor me gustaría recuperarlas, ya que se han borrado todas al desvincular facebook de spotify.

  • Casual Listener
  • No se porque se me han borrado todas las listas de canciones que tenia, por favor me gustaría recuperarlas, ya que se han borrado todas al desvincular facebook de spotify.
  • user-removed
  • Not applicable
  • 1001 Views
  • 3 replies
  • 0 likes
  • Free
  • 1001 Views
  • 3 replies
  • 0 likes

Can't find my non-Facebook account! PLEASE HELP!

Basically, I created one account on my windows computer but I am not sure if I put in my email with it. I am pretty sure the username for that one is "thejd123". This account is my primary one with all my starred songs on it. My computer glitched and...

  • Visitor
  • Basically, I created one account on my windows computer but I am not sure if I put in my email with it. I am pretty sure the username for that one is "thejd123". This account is my primary one with a...
  • Joe
  • Community Legend
  • 505 Views
  • 3 replies
  • 0 likes
  • Free
  • 505 Views
  • 3 replies
  • 0 likes

Connecting to a facebook business profile

Is there a way to connect this account to the facebook page and not to the administrator facebook profile? Many thanks!!!

  • Casual Listener
  • Is there a way to connect this account to the facebook page and not to the administrator facebook profile? Many thanks!!!
  • CameliaUrbanBar
  • Casual Listener
  • 484 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 484 Views
  • 2 replies
  • 0 likes

Change email account

Hi! My email account is snipped@gmail.com but i want change it for another one snipped@gmail.com (my default email). I cant change it because the system say that account is already registered, but... If i go to login from login panel and i want reset...

  • Visitor
  • Hi!   My email account is snipped@gmail.com but i want change it for another one snipped@gmail.com (my default email). I cant change it because the system say that account is already registe...
  • Joe
  • Community Legend
  • 1402 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1402 Views
  • 1 replies
  • 0 likes

Sonos reauthorize problems....cannot do this. Very frustrating.

I cannot use spotify in my sonos acct. it is asking me to re authorize. Ive tried several times. Reinstalled sonos. And it still wont do it. Frustrating. Help

  • Newbie
  • I cannot use spotify in my sonos acct. it is asking me to re authorize. Ive tried several times. Reinstalled sonos. And it still wont do it. Frustrating. Help
  • Monaen
  • Newbie
  • 10153 Views
  • 11 replies
  • 3 likes
  • 10153 Views
  • 11 replies
  • 3 likes

streaming multiple devices

When is spotify going to allow multiple sessions/devices logged in like most of the other major stereaming services the? its a reality they need to face...

  • Regular
  • When is spotify going to allow multiple sessions/devices logged in like most of the other major stereaming services the? its a reality they need to face...
  • Joe
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 399 Views
  • 1 replies
  • 0 likes

Solved!! playlist looses tracks!

Hi, After playing this great record during thurs-saturday, 3-5th april, 2014, suddenly all tracks but four of them ar lost in the playlist??? I have tried to delete playlist, and search again, but same thing??? What is going on here? Various Artists ...

  • Casual Listener
  • Hi,   After playing this great record during thurs-saturday, 3-5th april, 2014, suddenly all tracks but four of them ar lost in the playlist??? I have tried to delete playlist, and search ...
  • Joe
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • Other
  • 411 Views
  • 1 replies
  • 0 likes

Solved!! Klarna Payment Troubles

Hey Spotify from germany.

I have Troubles with Klarna. Since 4months i pay via Klarna without any Problems. But now i got an email from you that i have spotify Free now. So I checked my Bank Account and the transaction.... No mistakes from my side. S...

  • Casual Listener
  • Hey Spotify from germany. <br><br>I have Troubles with Klarna. Since 4months i pay via Klarna without any Problems. But now i got an email from you that i have spotify Free now. So I chec...
  • Merik
  • Community Legend
  • 502 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 502 Views
  • 1 replies
  • 0 likes

unable to login via facebook on chrome

I did check this similar thread, but the extension that the last poster solved their problem, I do not have. I am able to log in incognito. Chrome Version 33.0.1750.154 m Extensions: Avast, Hangouts, Logitech smooth scrolling, rss feed reader, skype ...

  • Casual Listener
  • I did check this similar thread, but the extension that the last poster solved their problem, I do not have.  I am able to log in incognito.   Chrome Version 33.0.1750.154 m Exte...
  • Joe
  • Community Legend
  • 962 Views
  • 3 replies
  • 0 likes
  • Login
  • 962 Views
  • 3 replies
  • 0 likes

I want to delete my account

A few days ago I download spotify to see what is the deal, because a lot of my friends have it. But I don't like it. So I want to delete my account fastest as possible.

  • Newbie
  • A few days ago I download spotify to see what is the deal, because a lot of my friends have it. But I don't like it. So I want to delete my account fastest as possible.
  • Merik
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes