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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407172 Views
  • 959 replies
  • 107 likes
  • Account
  • 407172 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176714 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176714 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100138 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100138 Views
  • 68 replies
  • 10 likes

Paying for Premium but not getting it.

I upgraded to premium few months back and everything was good. One day I logged in. Don't remeber how, if I logged in with Facebook or something, I almost never had to log in. Spotify use to remember me. Anyway, when I logged in all my playlists were...

  • Newbie
  •   I upgraded to premium few months back and everything was good. One day I logged in. Don't remeber how, if I logged in with Facebook or something, I almost never had to log in. Spotify use to...
  • Taylor
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Premium, but apps say not

Hi, I activated the Spotify service of T-Mobile Germany, Spotify page says Premium but iPad, iPhone and Mac apps do not recognize this. I tried everything that was suggested (logging out, re-installing etc.), nothing works. Could you please check my ...

  • Casual Listener
  • Hi, I activated the Spotify service of T-Mobile Germany, Spotify page says Premium but iPad, iPhone and Mac apps do not recognize this. I tried everything that was suggested (logging out, re-instal...
  • meahtenoha
  • Spotify
  • 295 Views
  • 5 replies
  • 0 likes
  • 295 Views
  • 5 replies
  • 0 likes

Solved!! Premium using supported payment option (Visa) seeing ads on login

Hi, I just started noticing ads recently evert time I log in. The current one is to "Bruno Mars: Moonshine Jungle Tour" and there is a red button "Get Tickets Now". It takes up over half the screen and I don't know who Bruno Mars is and I am not inte...

  • Regular
  • Hi, I just started noticing ads recently evert time I log in. The current one is to "Bruno Mars: Moonshine Jungle Tour" and there is a red button "Get Tickets Now". It takes up over half the screen a...
  • RodB
  • Regular
  • 473 Views
  • 9 replies
  • 0 likes
  • 473 Views
  • 9 replies
  • 0 likes

Payment Method - No Credit Card

Hello. I am new to spotify.com and I have to admit it. I ADORE YOU GUYS! I am planning on getting a paid subscription but I do not have any credid cards. Is there any other way to pay? Paysafe cards? Bank Deposit? Anything? Please let me know. Thanks...

  • Visitor
  • Hello.   I am new to spotify.com and I have to admit it. I ADORE YOU GUYS! I am planning on getting a paid subscription but I do not have any credid cards. Is there any other way to pay? Pay...
  • Peter__
  • Community Legend
  • 247 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 247 Views
  • 3 replies
  • 0 likes

Deux lecteur - Pour un compte ?

Et salut à tous, J'aimerai savoir en payant biensur, si mon compte pouvais être utilisé par deux appareils, à savoir mon Mac et mon iPhone. Quand je vais courir ma copine écoutes la musique sur mon Mac, du coups cela coupe ma musique sur mon téléphon...

  • Casual Listener
  • Et salut à tous,    J'aimerai savoir en payant biensur, si mon compte pouvais être utilisé par deux appareils, à savoir mon Mac et mon iPhone. Quand je vais courir ma copine écoutes la ...
  • MiisterNarsik
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Paying double = getting one account working for 2 people?

Hi. First of all: I love spotify. And it worked great when I lived alone. BUT: Hubby and I share most of our music favorites. We both have spotify premium accounts, but it would be just great to merge them into one, as most of our playlists are share...

  • Newbie
  • Hi. First of all: I love spotify. And it worked great when I lived alone.   BUT: Hubby and I share most of our music favorites. We both have spotify premium accounts, but it would be just ...
  • Peter__
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 152 Views
  • 1 replies
  • 0 likes

Premium account Phone vs Desktop

Hi, I subsribed to premium on my phone and it works fine. But my desktop program still thinks my account is a trial and I get the ad's etc. I have logged out etc. Any ideas? Thanks, Bryce

  • Newbie
  • Hi,   I subsribed to premium on my phone and it works fine.  But my desktop program still thinks my account is a trial and I get the ad's etc.   I have logged out etc.  ...
  • Peter__
  • Community Legend
  • 101 Views
  • 1 replies
  • 0 likes
  • Premium
  • 101 Views
  • 1 replies
  • 0 likes

Why is there no phone # posted to cancel this service. Why are they charging me if I don't us it

I want my money back, because I never used the service. I don't like how you'll do business and don't wish to be apart of this company. I want my money back ASAP

  • Casual Listener
  • I want my money back, because I never used the service. I don't like how you'll do business and don't wish to be apart of this company. I want my money back ASAP
  • Jamie
  • Spotify Legend
  • 147 Views
  • 2 replies
  • 0 likes
  • 147 Views
  • 2 replies
  • 0 likes

Gift Card Issues

Got spotify premium, now got a years worth of Premium in advance as a gift. How do I do now?

  • Casual Listener
  • Got spotify premium, now got a years worth of Premium in advance as a gift. How do I do now?
  • Minna1
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes

please reset my account someone else is using it

Please reset my spotify account my username is 1241182331, thank u

  • Regular
  • Please reset my spotify account my username is 1241182331, thank u
  • britneylee
  • Regular
  • 162 Views
  • 2 replies
  • 0 likes
  • Account
  • 162 Views
  • 2 replies
  • 0 likes

cannot access account

my account was locked out and I no longer have access to the e-mail that it was associated with I've tried opening a case Case # 01203280: and it's been over a week with out hearing back. Please help.

  • Newbie
  • my account was locked out and I no longer have access to the e-mail that it was associated with I've tried opening a case Case # 01203280:  and it's been over a week with out hearing back. &nb...
  • user-removed
  • Not applicable
  • 240 Views
  • 2 replies
  • 0 likes
  • Account
  • 240 Views
  • 2 replies
  • 0 likes

my SPTFY Premium activity is not visible on Facebook

hey, I wonder why my Facebook News Feed wall never posts what am I listening to on Spotify, although I have enabled the swith to "share my activity on facebook". Sometimes I see what my friends listen to, but I dont see posts of mine. Or do I misunde...

  • Newbie
  • hey,   I wonder why my Facebook News Feed wall never posts what am I listening to on Spotify, although I have enabled the swith to "share my activity on facebook". Sometimes I see what my fr...
  • Peter__
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

I LOST ALL MY PLAYLISTS!!!

When I opened up my Spotify on my computer it asked me to log in and when I did I lost all my playlists and my account is linked to spotify and I tried to log in with the spotify username and it didn't work either. Somone helppppp meeee. =(

  • Newbie
  • When I opened up my Spotify on my computer it asked me to log in and when I did I lost all my playlists and my account is linked to spotify and I tried to log in with the spotify username and it didn...
  • Peter__
  • Community Legend
  • 1376 Views
  • 4 replies
  • 0 likes
  • 1376 Views
  • 4 replies
  • 0 likes

Loss of account details

I've lost all my account details/password, I can't even remember which email I used but I'm scared I'll start getting charged after my free trial ends. How do I tell spotify to not take money from my bank account with only bank details and no spotify...

  • Visitor
  • I've lost all my account details/password, I can't even remember which email I used but I'm scared I'll start getting charged after my free trial ends. How do I tell spotify to not take money from my...
  • Peter__
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Cant update payment details

When i try to update my payment details, it redirects me to the page where i have to download spotify all over again. after i redownloaded it, it still wont let me update mty payment details. help! i have recently moved to a new country and need to e...

  • Newbie
  • When i try to update my payment details, it redirects me to the page where i have to download spotify all over again. after i redownloaded it, it still wont let me update mty payment details. help! i...
  • Peter__
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 191 Views
  • 1 replies
  • 0 likes

I'm using a three month premium trail but it won't let me access it!!!

Hi I recently signed up for the premium trial for some reason my account has turned in the spot free free only!!!!! I think this maybe because I had a previous free account with the same email address etc. please can this be sorted as I can not use t...

  • Visitor
  • Hi I recently signed up for the premium trial for some reason my account has turned in the spot free free only!!!!! I think this maybe because I had a previous free account with the same email addres...
  • Peter__
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Can't login after changing facebook password. Please help!

I'm definitely a paid user. I changed my facebook password first. Can't login to spotify anymore on desktop or phone. It doesn't send me a password reset email when I click that link. I've tried inputting my facebook email and password combination. I...

  • Visitor
  • I'm definitely a paid user. I changed my facebook password first.   Can't login to spotify anymore on desktop or phone.  It doesn't send me a password reset email when I click that ...
  • Greg
  • Roadie
  • 782 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 782 Views
  • 1 replies
  • 0 likes

Spotify Premium

Well my spotify premium renewed today and it says I don't have premium. I tried logging in with my username and password but it didn't do anything. Can someone please tell me whats going on?

  • Newbie
  • Well my spotify premium renewed today and it says I don't have premium. I tried logging in with my username and password but it didn't do anything. Can someone please tell me whats going on?
  • Greg
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • Premium
  • 173 Views
  • 1 replies
  • 0 likes

No Premium, because wrong Facebook-Account connected

Hey guys, I am paying since months for my premium account. A few weeks ago I accidently cut the connection to Facebook. When I realized that (because I couldn't login anymore) I linked Spotify to Facebook again. The problem is that I got another Spot...

  • Regular
  • Hey guys,   I am paying since months for my premium account. A few weeks ago I accidently cut the connection to Facebook. When I realized that (because I couldn't login anymore) I linked Spo...
  • Greg
  • Roadie
  • 284 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 284 Views
  • 4 replies
  • 0 likes