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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406926 Views
  • 959 replies
  • 107 likes
  • Account
  • 406926 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176503 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176503 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100103 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100103 Views
  • 68 replies
  • 10 likes

No Premium, because wrong Facebook-Account connected

Hey guys, I am paying since months for my premium account. A few weeks ago I accidently cut the connection to Facebook. When I realized that (because I couldn't login anymore) I linked Spotify to Facebook again. The problem is that I got another Spot...

  • Regular
  • Hey guys,   I am paying since months for my premium account. A few weeks ago I accidently cut the connection to Facebook. When I realized that (because I couldn't login anymore) I linked Spo...
  • Greg
  • Roadie
  • 284 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 284 Views
  • 4 replies
  • 0 likes

Restarting my account abroad

I am a spotify premium account user, but I think my account was downgraded to free as my card was stolen and the debit details have obviously changed. A note now pops up my phone saying I can't use my account abroad after 14 days. When I try to chang...

  • Casual Listener
  • I am a spotify premium account user, but I think my account was downgraded to free as my card was stolen and the debit details have obviously changed. A note now pops up my phone saying I can't use m...
  • joshlehmann
  • Casual Listener
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes

Considering a switch to Spotify from Rhapsody...some questions

Will I lose my playlists on Spotify if I let let my Premium subscription lapse or revert to the free subscription? Will I be able to get them back when I rejoin at Premium level? -Richard

  • Visitor
  • Will I lose my playlists on Spotify if I let let my Premium subscription lapse or revert to the free subscription?  Will I be able to get them back when I rejoin at Premium level? -Richard
  • user-removed
  • Not applicable
  • 285 Views
  • 6 replies
  • 0 likes
  • Account
    Subscription
  • 285 Views
  • 6 replies
  • 0 likes

How do I permanently delete my Spotify account?

Please could you delete my spotify account? Can you also tell me how I remove it from my computer? I thoought I had removed but it is still on there. Thank you @yahoo.co.uk [Snip-Email(Privacy)-Peter]

  • Newbie
  • Please could you delete my spotify account?   Can you also tell me how I remove it from my computer? I thoought I had removed but it is still on there.   Thank you   <sn...
  • Peter__
  • Community Legend
  • 1642 Views
  • 2 replies
  • 0 likes
  • Account
  • 1642 Views
  • 2 replies
  • 0 likes

Follow button not visible on ipad !

I cant follow any of my friends on spotify. Dont know what to do, Any ideas?

  • Newbie
  • I cant follow any of my friends on spotify. Dont know what to do, Any ideas?
  • Joe
  • Community Legend
  • 1785 Views
  • 1 replies
  • 0 likes
  • Free
  • 1785 Views
  • 1 replies
  • 0 likes

Account

Could you please log me out of my account on all devices please! Thanks

  • Casual Listener
  • Could you please log me out of my account on all devices please! 🙂 Thanks
  • Joe
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Spotify Unlimited subscription

I have recently taken out a Spotify Unlimited subscription, but continue to get ads on my iphone, despite having logged out and in again and unistalling/reinstalling Sporify as recommended. The website promises no ads - ever!!!! Please help.

  • Casual Listener
  • I have recently taken out a Spotify Unlimited subscription, but continue to get ads on my iphone, despite having logged out and in again and unistalling/reinstalling Sporify as recommended.  The...
  • Joe
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 225 Views
  • 1 replies
  • 0 likes

New phone installed app but not premium but still being charged

I recently had to get a new phone. I installed the app but when o log in my account isn't premium any longer. I checked and I've been billed.

  • Casual Listener
  • I recently had to get a new phone. I installed the app but when o log in my account isn't premium any longer. I checked and I've been billed.
  • renekessel
  • Casual Listener
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 178 Views
  • 1 replies
  • 0 likes

30 days free trial

Ok so I'm still confused! After the 30 days they will start charging you to your credit card? But if you cancel before the 30 days they won't charge you anything even though they have your credit card information?

  • Newbie
  • Ok so I'm still confused! After the 30 days they will start charging you to your credit card? But if you cancel before the 30 days they won't charge you anything even though they have your credit c...
  • Peter__
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Free
  • 169 Views
  • 1 replies
  • 0 likes

validating code

I paid through my phone credit for premium and I was sent a code to validate but I can't enter the code as it won't go to the right page. Help anyone?

  • Casual Listener
  • I paid through my phone credit for premium and I was sent a code to validate but I can't enter the code as it won't go to the right page. Help anyone?
  • seanshepshepsea
  • Casual Listener
  • 450 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 450 Views
  • 2 replies
  • 0 likes

How can non-Facebook Users Locate Facebook Users?

I am new to Spotify, so my account is linked to Facebook and my "username" is an arbitrary series of numbers. Some of my friends, who are older users with custom usernames, have opted NOT to connect their Facebook accounts with their Spotify accounts...

  • Newbie
  • I am new to Spotify, so my account is linked to Facebook and my "username" is an arbitrary series of numbers.  Some of my friends, who are older users with custom usernames, have opted NOT to co...
  • Joe
  • Community Legend
  • 10479 Views
  • 7 replies
  • 2 likes
  • 10479 Views
  • 7 replies
  • 2 likes

Solved!! Top track list is incorrect

Hi I have the problem that the when I look at my top tracks I get a top 16 track list that I`ve barely even played. I`ve played all of the tracks but some I`ve played only two times (like nr 12 = 19th nervous breakdown with The Rolling Stones which I...

  • Casual Listener
  • Hi I have the problem that the when I look at my top tracks I get a top 16 track list that I`ve barely even played. I`ve played all of the tracks but some I`ve played only two times (like nr 12 = 1...
  • jjkk
  • Music Fan
  • 9999 Views
  • 6 replies
  • 2 likes
  • 9999 Views
  • 6 replies
  • 2 likes

Cancel Subscription

I am trying to cancel my Spotify Subscription. I was offered a 30 day free trial, which I never actually used, but it seems to have turned into a paid subscription as a monthly amount is being taken from my bank account. This caught me totally unawar...

  • Newbie
  • I am trying to cancel my Spotify Subscription. I was offered a 30 day free trial, which I never actually used, but it seems to have turned into a paid subscription as a monthly amount is being taken ...
  • Peter__
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

accidentally deleated my playlist

I accidentally deleted my playlist, my username is lundbladen and the playlist name is Partheej or something like that, can someone please help

  • Newbie
  • I accidentally deleted my playlist, my username is lundbladen and the playlist name is Partheej or something like that, can someone please help 😧
  • user-removed
  • Not applicable
  • 143 Views
  • 1 replies
  • 0 likes
  • Premium
  • 143 Views
  • 1 replies
  • 0 likes

This is very frustrating. I need some real help here.

I have spotify premium. My offline playlists just stopped working so I thought maybe something went wrong with the payment but I checked my account and it should be good until February 22. What is the problem? Also I tried to change my payment method...

  • Newbie
  • I have spotify premium. My offline playlists just stopped working so I thought maybe something went wrong with the payment but I checked my account and it should be good until February 22. What is th...
  • user-removed
  • Not applicable
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Unrecognized Premium

I upgraded to premium a few weeks ago and spotify recognizes it on the web player but it is not recognized on either my phone 4 or with the desktop app. I have logged out and back in, shut down my computer and done a clean un-installation, with no su...

  • Newbie
  • I upgraded to premium a few weeks ago and spotify recognizes it on the web player but it is not recognized on either my phone 4 or with the desktop app. I have logged out and back in, ...
  • Peter__
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 138 Views
  • 1 replies
  • 0 likes

Recalling sign-up type?

I'm into the web player associated (?) with Facebook and can see my "Account : Free" indicator, but I do not remember if I signed in with Facebook or by using my e-mail address. I searched the e-mail account associated with the web player view I am s...

  • Casual Listener
  • I'm into the web player associated (?) with Facebook and can see my "Account : Free" indicator, but I do not remember if I signed in with Facebook or by using my e-mail address.   I searched...
  • Peter__
  • Community Legend
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

10 € Spotify gift card doesn´t work. Always the same error message

Yesterday i have bought a 10 € Spotify gift card. But if i redeem it i´ll get an error message like that: "Da ist wohl etwas schiefgegangen. Versuche es noch einmal oder besuche unseren Hilfeberreich". Which means:"Oops! Something went wrong. Try aga...

  • Casual Listener
  • Yesterday i have bought a 10 € Spotify gift card. But if i redeem it i´ll get an error message like that: "Da ist wohl etwas schiefgegangen. Versuche es noch einmal oder besuche unseren Hilfeberreich...
  • Peter__
  • Community Legend
  • 776 Views
  • 4 replies
  • 0 likes
  • 776 Views
  • 4 replies
  • 0 likes

Solved!! Offline mode

I have logged in but it remains in offline mode. What would cause this issue and how can I correct it?

  • Newbie
  • I have logged in but it remains in offline mode.  What would cause this issue and how can I correct it?
  • Peter__
  • Community Legend
  • 1186 Views
  • 3 replies
  • 0 likes
  • 1186 Views
  • 3 replies
  • 0 likes

Reactivating Premium

My credit card expired, was deactivated (all my playlists are still there, thank God!) and now I want to reactivate. How do I do it?

  • Newbie
  • My credit card expired, was deactivated (all my playlists are still there, thank God!) and now I want to reactivate. How do I do it?
  • Peter__
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
  • 158 Views
  • 1 replies
  • 0 likes