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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 313 Views
  • 0 replies
  • 6 likes
  • Security
  • 313 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436497 Views
  • 971 replies
  • 108 likes
  • Account
  • 436497 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194059 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194059 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106395 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106395 Views
  • 70 replies
  • 11 likes

Trouble with playlists

Hi, I've held off using Spotify because I like the way I have my music organized in iTunes and I have no interest in re-inventing the wheel. I heard Spotify will import your playlists and I thought that's the answer to my dilemma. I went into prefere...

  • Regular
  • Hi, I've held off using Spotify because I like the way I have my music organized in iTunes and I have no interest in re-inventing the wheel. I heard Spotify will import your playlists and I thought t...
  • Peter__
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
  • 160 Views
  • 1 replies
  • 0 likes

Gift Card

I bought a gift card from a Kroger in myrtle beach, when I try to enter my pin it tells me it's an invalid. I went back to the store and it had been activated correctly. I've tried everything I can think of and I get nowhere. I have the receipt

  • Newbie
  • I bought a gift card from a Kroger in myrtle beach, when I try to enter my pin it tells me it's an invalid. I went back to the store and it had been activated correctly. I've tried everything I can t...
  • Peter__
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
  • 139 Views
  • 1 replies
  • 0 likes

Spotify acount not working

I was logged out of spotify today. When I tried logging back in through my facebook account, all my playlists and music were gone. I went to check the User id number and that has changed as well. I was registered for premium, but i am no longer regis...

  • Regular
  • I was logged out of spotify today. When I tried logging back in through my facebook account, all my playlists and music were gone. I went to check the User id number and that has changed as well. I w...
  • Peter__
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 192 Views
  • 1 replies
  • 0 likes

Payment Card Changed

My credit card was lost and I need to change my credit card payment. How should I do ?

  • Newbie
  • My credit card was lost and I need to change my credit card payment. How should I do ?
  • Peter__
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! Country setting but offline

Hi, I am sorry to bother you but I cannot resolve my issue so would appreciate any assistance that can be offered. I have moved from UK to Australia with free service but am now permanently offline. Spotify advises me that I must change my Country se...

  • Casual Listener
  • Hi,    I am sorry to bother you but I cannot resolve my issue so would appreciate any assistance that can be offered.   I have moved from UK to Australia with free service but ...
  • Peter__
  • Community Legend
  • 366 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 366 Views
  • 5 replies
  • 0 likes

Solved!! Verified artist - connected profile name has changed, can't change it back

Hi guys, Our account https://play.spotify.com/user/thesunpilots was created solely for use with the verified artist "The Sunpilots" (https://play.spotify.com/artist/41cuZUA6uQ5XzOrvR4cpvP). Until yesterday the profile name was correct. However I just...

  • Casual Listener
  • Hi guys,   Our account https://play.spotify.com/user/thesunpilots was created solely for use with the verified artist "The Sunpilots" (https://play.spotify.com/artist/41cuZUA6uQ5XzOrvR4...
  • Peter__
  • Community Legend
  • 510 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 510 Views
  • 3 replies
  • 0 likes

My Spotify Premium Acccount is not working

When I listen to Spotify on my iPhone I get annoying music advertising between my favourite songs. I can not skip more than six times in one hour. I will stop to pay if these problems will persist. Whats going on?

  • Casual Listener
  • When I listen to Spotify on my iPhone I get annoying music advertising between my favourite songs. I can not skip more than six times in one hour. I will stop to pay if these problems will persist. W...
  • Peter__
  • Community Legend
  • 256 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 256 Views
  • 4 replies
  • 0 likes

I have lost my old Facebook account. Please help!

Hi guys, I have been a Spotify user for a couple of years and would classify myself as reasonably tech-savvy but I am now completely stumped with my predicament. My confusion is based on the fact that I had/have two Spotify accounts. The first is und...

  • Visitor
  • Hi guys,   I have been a Spotify user for a couple of years and would classify myself as reasonably tech-savvy but I am now completely stumped with my predicament.     My con...
  • Peter__
  • Community Legend
  • 618 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 618 Views
  • 1 replies
  • 0 likes

No one is replying to my emails!! I AM BEING CHARGED TWICE!

I have emailed twice now. And I have had no reply! I have been and am still continuing to be charged twice for my account for months now! I can't afford to keep paying this and will need to cancel if it is not sorted! I'm also quite frustrated at how...

  • Casual Listener
  • I have emailed twice now. And I have had no reply! I have been and am still continuing to be charged twice for my account for months now! I can't afford to keep paying this and will need to cancel if...
  • Greg
  • Roadie
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Account

How do I delete my account?

  • Newbie
  • How do I delete my account?
  • dinomight
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Solved!! Deleting Facebook account

I am planning on deleting my Facebook, how do I change my spotify login details before I do? Very irritating that I can't contact someone on this matter

  • Visitor
  • I am planning on deleting my Facebook, how do I change my spotify login details before I do? Very irritating that I can't contact someone on this matter
  • user-removed
  • Not applicable
  • 598 Views
  • 2 replies
  • 0 likes
  • 598 Views
  • 2 replies
  • 0 likes

Account reset

Hello you! I've got a bigproblemwith my spotify acount . Suddenly the music stopped playing and I got the note that my password changed. So I logged out and in again..with my old password (I amconnected withmy facebook acount..no problems there). I c...

  • Visitor
  • Hello you! I've got a bigproblemwith my spotify acount . Suddenly the music stopped playing and I got the note that my password changed. So I logged out and in again..with my old  password (...
  • Peter__
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
  • 218 Views
  • 1 replies
  • 0 likes

Lost my premium account

I have been a Spotify Premium customer for over a year and today when I tried logging in, it seems I no longer have access to my premium account EVEN THOUGH SPOTIFY CHARGED ME FOR THIS MONTH. I lost all my saved playlists and stared music as well as ...

  • Visitor
  • I have been a Spotify Premium customer for over a year and today when I tried logging in, it seems I no longer have access to my premium account EVEN THOUGH SPOTIFY CHARGED ME FOR THIS MONTH. I lost ...
  • tsgrech1
  • Casual Listener
  • 753 Views
  • 9 replies
  • 0 likes
  • 753 Views
  • 9 replies
  • 0 likes

I created my account with my email then added facebook, now added my FB Friends - BUT...........

..........now I can not switch my name from ReganMarcelis back to my Facebook name like most people have. I would like it as my real facebook name versus my created name because now none of my friends can find me. Am I missing something or done somet...

  • Newbie
  • ..........now I can not switch my name from ReganMarcelis back to my Facebook name like most people have. I would like it as my real facebook name versus my created name because now none of my friend...
  • Josh
  • Community Legend
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes

Changed FB privacy settings and PW and am completely locked out

So, I changed my FB privacy settings,and pass. Original intention was to make a regular account with Spotify - I do not want Spot and FB linked together. After chaing my FB pw to something else, I logged back into Spotify - what do ya know? It's a ba...

  • Visitor
  • So, I changed my FB privacy settings,and pass. Original intention was to make a regular account with Spotify - I do not want Spot and FB linked together.   After chaing my FB pw to something...
  • user-removed
  • Not applicable
  • 607 Views
  • 14 replies
  • 1 likes
  • 607 Views
  • 14 replies
  • 1 likes

Can not cancel my subscription

Hello, I´ve got a Telekom contract since september 2013 with one year free spotify premium but I have premium since 2012. I want to cancel my subscription right now so that I can use the telekom offer but I can`t. There is no button for this just the...

  • Casual Listener
  • Hello,   I´ve got a Telekom contract since september 2013 with one year free spotify premium but I have premium since 2012. I want to cancel my subscription right now so that I can use the t...
  • shaunb
  • Casual Listener
  • 326 Views
  • 4 replies
  • 0 likes
  • 326 Views
  • 4 replies
  • 0 likes

Profile picture

I'm new to spotify, when I'm on the website my profile picture shows up but when on my iPhone app or on my spotify on my desktop it doesn't this is driving me up the wall because I have OCD HELP. Also I want to fix my username it's messed up.

  • Casual Listener
  • I'm new to spotify, when I'm on the website my profile picture shows up but when on my iPhone app or on my spotify on my desktop it doesn't this is driving me up the wall because I have OCD HELP. Als...
  • Peter__
  • Community Legend
  • 178 Views
  • 2 replies
  • 0 likes
  • 178 Views
  • 2 replies
  • 0 likes

I had to change my credit card and have now lost all my music!

Hi there, i lost my payment card, completely forgot about updating my spotify account witht the new card and have now lost all my music after putting the new details in?! Is there anyway of getting all my old playlists back again, espcially my starre...

  • Newbie
  • Hi there, i lost my payment card, completely forgot about updating my spotify account witht the new card and have now lost all my music after putting the new details in?! Is there anyway of getting a...
  • Peter__
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Can't add credit card number

I've had Spotify Premium for quite some time now. A little while ago I got a new debit card and was obviously expecting for that to affect my subscription. Once Spotify let me know that there has been an issue with my payment, I knew it was time to p...

  • Newbie
  • I've had Spotify Premium for quite some time now. A little while ago I got a new debit card and was obviously expecting for that to affect my subscription. Once Spotify let me know that there has bee...
  • Peter__
  • Community Legend
  • 1622 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 1622 Views
  • 3 replies
  • 0 likes

Vodafone Spotify premium offer - Error message when confirming

Hello, With my Vodafone 4g contract I get spotify premium. I used to have a premium account and I have cancelled it and the status of my account is now on the free setting and I have adverts between songs. I have been trying to add premium to my acco...

  • Casual Listener
  • Hello,   With my Vodafone 4g contract I get spotify premium. I used to have a premium account and I have cancelled it and the status of my account is now on the free setting and I have adver...
  • ben098
  • Newbie
  • 1435 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 1435 Views
  • 4 replies
  • 0 likes