Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, I use Spotify via Facebook and I'm not able to log in with my user anymore. I logged in as always with my Facebook email, and all my songs/playlist/starred/everything were not there anymore. Later I've realized that my user number has changed. Wh...
Issue: I have an old spotify account that I would like to delete. I'm in a kind of loop. The account was connected with Facebook, which I had deleted. Issue 1: Spotify will only let me login with Facebook. Issue 2: I would log in with the Spotify use...
Hi, I bought a Spotify premium/unlimited/download card yesterday from an "ica" (store in sweden). I tried to write the code on the backside of the card in "www.spotify.com/redeem" but it always says "Oops! Something went wrong, please try again or ch...
Hello!I have received a Spotify Premium Code as a gift and I was wondering if it is possible to use this for Spotify Unlimited or Spotify Downloads instead. If this is possible, how do I do it?Thank you.
I had gone on vacation to south america and had spotify on my ipod. i recently came back and got an iphone for my birthday and when i was using spotify it stopped working and logged me out. when i tried logging back in.it says "you can only use Spoti...
Please log all systems out of my account as it is being used by other prople. i have changed my password.
Hi, Last month (before the New Year), I cancelled my subscription to Spotify Premium. When I woke up this morning, I'd been charged £9.99 and am, apparently, still a Premium member. All I want is my money back and to no longer be a Premium user as I ...
I cannot log in online, and the app on my iPhone isn't working. How do I get my account back?!?!
I am connected to Spotify via facebook, with sharing limited to friends. My girlfriend is connected to spotify via facebook, with sharing limited to just me. And we can't find each other and connect! Anyone know how to fix this??
Hi guy, I just need if to know if I can transform my actual Premium account on my fb account in a simply stand alone Spotify account. At start I tried spotify by accessing my fb log, after that I've buyed premium but now I prefer to separate the two ...
Hi I think I might have tried to sync more than 3 devices and now my iPod wont download anymore tracks. Please can you reset so I can download again?
i bough a Spotify gfit card US online version and my credit card viewed the Spotify charge as a foreign transaction from London and they charged a "foreign transaction fee". (I also have a monthly premium spotify account and my credit card doesn't ch...
When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify premium account for the 30 day trial, since this also h...
HiI have upgraded to premium, my iPad version is great, however iPhone version won't let me play individual songs as it says I should be able too? Also I may be thick here, but after upgrading should I be able to play playlists without the shuffle? A...
Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick
I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone I logged into her account on my phone. MY account w...
I use Spotify on my phone at work, where I don't have an internet connection. I signed up for the free trial and spotify premium so that I could listen to music while sitting at my desk job. Today I log in, and suddenly no Spotify premium (even thoug...
Recently upgraded to premium but some of the songs that became unavailable whilst using free are still not accessible.. Main reason I upgraded was so I could listen to these.. Don't feel IM getting the service I'm paying for at the minute. Frustratin...
I've tried to play from my spotify premium account through Sonos this evening but have been asked to 're-authorise spotify account' to allow me to play through Sonos. Having logged into Spotify, my account doesn't recognise that I have Premium but sa...